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Trials & Tribulations - The drama of running a business and of life. It's not as easy as it looks. Running a business is full of drama. Customers, employees, money, family, time. You name it, it's a problem. Share with us your drama and how you handled it.

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Trials & Tribulations - The drama of running a business and of life.

It's not as easy as it looks. Running a business is full of drama. Customers, employees, money, family, time. You name it, it's a problem. Share with us your drama and how you handled it.
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  #11  
Old 09-24-2009, 05:09 AM
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Agree with Wayne, age has nothing to do with it.

The difference is all process, Burger King and places like that, every thing is the same in the process of cooking to delivery of the burger, all you have to do is teach the process and it would be the same no matter which location you worked in.

In our business there is a process however it covers very little of the job, take cutting a tree for example, you can't say to an employee, here is what you do from start to finish and expect the results, there are so many variables including size, which side of the tree has the most weight, wind that day etc.

Cleaning up to me is common sense yet some of the sites I drive by where other companies have been make me shake my head, when we leave a construction site, you can barely tell we were there when it comes to cleaning and putting things back.
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Old 09-24-2009, 07:34 AM
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Lawn care business tipsLawn Care Business Book
There is a book called The E-Myth Revisited, its a good read for all business owners.
I work for a small company that does very well for having 20 employees. There are standards in place, but not everything is cut and dry( so they need to know how to adapt), the owner works a lot but because she likes it. I am graduating in may with a degree in business administration, and I will be starting my MBA the month after. I would set up a training and standards manual, of guidelines of how you want things done. Write it like you would do it. If you dont have a business plan you should write one or buy one. if you have a www.score.org in your area they can be a great free resource. I am also debt averse so if you cant pay cash for it deal without it until you can.
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Old 09-24-2009, 01:14 PM
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Quote:
I work for a small company that does very well for having 20 employees. There are standards in place, but not everything is cut and dry( so they need to know how to adapt), the owner works a lot but because she likes it.
What do you feel this company had that many others don't that allowed them to grow to 20 employees? There must be something to it that many others don't see.
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Old 09-25-2009, 05:32 AM
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Quote:
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What do you feel this company had that many others don't that allowed them to grow to 20 employees? There must be something to it that many others don't see.
The Company I work for is in an unrelated field to lawn service, but it is a service company. They started out in 1993, they under promise and over deliver, that is my buzz word for the day. I have been doing accounting work for them for the past 10 months. They have no debt for one, they put the client first, nothing but the most professional work comes out of the office, The exec. team meets weekly to discuss current and future business, they have a business development guy who busts his butt. When they hire people they get the best they can and it takes a while to make sure they new employee would be a good fit with the team. The owners take good care of the employees, but the also sign a non compete contract.They anticipate changes in the market place, they treat their employees well but set a high standard for them to meet, and everything is done with "how is this going to affect the client?"
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Old 09-25-2009, 02:15 PM
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How do they manage their staff in the field to make sure everything is done right?
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The owners take good care of the employees, but the also sign a non compete contract.
What does this contract keep them from doing if they were to quit or be fired?
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Old 09-26-2009, 07:38 AM
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States they cannot work for any clients, or in the area for one year after leaving the company. They brainstorm at the office and set up what they do in the field and they follow it, I have not been there long enough to see someone fail in the field. I have been there almost 10 months and thats pretty good. The biggest thing is time tracking. I run the reports out and the people are bad about reporting their time, 90% of the clients are on retainer so it does not really matter for billing, but it can skew when it comes to renegotiating the next contract for the same kind of project.
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  #17  
Old 09-27-2009, 09:51 AM
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States they cannot work for any clients, or in the area for one year after leaving the company.
If you mean buy working in the city/area of the company.. I doubt that any contract like that would hold up in court. They can not legally say you cant not work in this city are any company near theirs.. They can how ever say you can not work for their company within a 1 year of leaving(some do 2 years if fired).

not sure if I'm misunderstanding what your saying however.
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Old 09-28-2009, 07:03 AM
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Quote:
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If you mean buy working in the city/area of the company.. I doubt that any contract like that would hold up in court. They can not legally say you cant not work in this city are any company near theirs.. They can how ever say you can not work for their company within a 1 year of leaving(some do 2 years if fired).

not sure if I'm misunderstanding what your saying however.
http://en.wikipedia.org/wiki/Non-compete_clause
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Old 09-28-2009, 09:26 AM
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Default Non-Compete agreements can and often do...

work. Can they be challenged in court? Yes, but then again any contract can be challenged in court.

Business' use Non-Compete's to protect themselves. What good would it be for you to train someone for whatever period of time and then they dodge on you and go to a competitor or start up their own company in direct competition with you? Having done nothing more that used you and your company for their gain. This can also helps to prevent corporate espionage. Although, nothing is full proof is does give a business owner a legal standing.

Also, depending upon the industry, a Non-Compete may have an Intellectual Property Clause in it or a seperate agreement governing such to protect the company. You planning, stratagies and developments can and should be protected.

When challenged in court some hold up and some don't, but it certainly puts a potential employee on notice.
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Old 09-28-2009, 01:02 PM
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This does make me wonder what is the best way to keep a valued employee?

Does anyone actually use non-compete contracts? Have they found them to be helpful?

Or are there other better ways to keep valued employees?
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