Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Just starting your lawn care or landscaping business? > Community Assistance

Community Assistance Community questions, comments, and suggestions. Problems posting? Email me.

Advice, assistance, charts etc etc


Community Assistance

Community questions, comments, and suggestions. Problems posting? Email me.
Reply
 
Thread Tools Search this Thread
  #1  
Old 07-28-2009, 06:14 PM
YoungInnovations
Guest
 
Posts: n/a
Default Advice, assistance, charts etc etc

Hi guys, we work in he St. Louis area and hold a large contract that is vital to our company. I have a three man lawn crew working down there and they are very dependable and do everything we ask. i have inspected their work on a few occasions and everything is fine.

Today i get a call and several emails from the company we are mowing for complaining of tall grass. I know for fact the boys have been mowing these yardas as for I have been in to check. Our mowers are set at a two inch mowing height and the yards are on a 7 day cycle as for we can only mow once a week.

I personally did not think any of the yards were out of hand by no means. But i am gettin complaints and with out this contract, my company is done it is my back bone.

Can anyone shoot me toward a grass growing chart for my area to see how much it will grow in one week or anything of the such. They think we are not mowing when we are. i doccument everything and have shown that to her. have even offered to remove a few of the properties from the invoice tryin to keep them happy. What can i do??? We need some advice here.

Kevin White
younginnovations@live.com
636-221-5572
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 07-28-2009, 06:26 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,603
Rep Power: 10
Steve has disabled reputation
Default

Lawn care business tipsLawn Care Business Book
Kevin,

Can you get an exact area of the complaint? If this is a large area with multiple properties, maybe something is being missed or maybe this complaint is unfounded and someone is trying to simply cause problems?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #3  
Old 07-28-2009, 08:33 PM
mark123's Avatar
mark123 mark123 is offline
Senior Member
 
Join Date: Apr 2009
Location: Pennsyltucky
Posts: 1,402
Rep Power: 7
mark123 is on a distinguished road
Default

An overfertilized lawn can grow about 12" in 7 days. Find out if someone is blasting it with quick-release fertilizer or if they just are trying to wiggle out of the contract.

There is a little rivalry in this area. One of the mowing guys used to work for the fertilizing guy so the fert guy blasts all his lawns. The mowing guy bags all the lawns to strip out the extra nutrients to slow down the surge growth. Actually, they are both just abusing the lawns.
Reply With Quote
  #4  
Old 07-28-2009, 10:26 PM
YoungInnovations
Guest
 
Posts: n/a
Default

There are 67 yards on the contract. All the yards are spread throughout North County. I do have a few addresses she emailed me and plan first thing in the morning to check them out.


To the other fellow who responed, we do not apply any fert as for the area we work in is in all honesty the getto. They are rough neighbor hoods. I cant see our competition throwing fert onto the properties but wont rule that out. I will know more in the morning when I go in and have a look myself. But i specificly have the lawn crew write in times and dates they were on a property and I go through each one when i do the weekly invoice.

Now the mention of wiggleing out of the contract: I really doubt that cause we bid it really low just to get our company off the ground. Our work we try to go above and beyond. I usually speak with the asset manager daily over property borders and such and all I hear is how good a job we are doing and how fast we respond to questions or concerns. She just feels that we are not cutting the grass cause it is growing so fast when in fact we are cutting and even tryin to rotate them each week so it does not get like this>

I am about at a loss as to how to handle this. I cant loose this contract.
Reply With Quote
  #5  
Old 07-28-2009, 10:34 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,603
Rep Power: 10
Steve has disabled reputation
Default

I look forwards to hearing what you find out tomorrow. I figure that's the first step in resolving this situation. You gotta know whats going on first hand.

Keep us posted.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Tiller Assistance swstout Community Assistance 22 05-19-2009 08:17 AM
logo assistance teewolf Graphic Design Discussions 7 11-22-2007 09:54 AM
Need LOGO assistance Graphic Design Discussions 1 06-29-2006 05:13 AM
Joe needs design assistance Steve Graphic Design Discussions 0 06-13-2006 09:18 PM
Flow Charts/job costs Gopher Software Support Archived Question & Answers - Read Only 1 04-04-2006 01:25 PM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Good help is hard to find
Hanks Lawn Care Services
11-19-2014 03:27 PM
Today 09:28 AM
by Hanks Lawn Care Services
8 277
leaf removal
Double J LLC
10-03-2014 05:24 PM
Today 01:08 AM
by ExtremeLawncareServices
25 2,536
Hello from Kentucky
TRV
09-30-2014 06:42 PM
Yesterday 07:45 PM
by TRV
8 1,346
These are the days on...
ExtremeLawncareServices
03-22-2014 10:12 AM
Yesterday 07:00 PM
by ExtremeLawncareServices
176 14,163
Hi from IL
steveinil
Yesterday 02:07 PM
Yesterday 02:07 PM
by steveinil
0 37
WNY saying Hi.
Sargewesser
Yesterday 07:27 AM
Yesterday 07:27 AM
by Sargewesser
0 43
Group Buying Software as...
ferona
Yesterday 06:49 AM
Yesterday 06:49 AM
by ferona
0 43
How to: Use Thumbtack...
acrajchel
11-17-2014 06:39 PM
11-24-2014 07:58 PM
by thom
17 601
How much do you up sell...
Essex Groundskeeping
11-23-2014 07:13 PM
11-24-2014 06:29 PM
by stevef1201
8 204
This sucks...
Matther777
09-18-2014 05:56 PM
11-24-2014 05:49 PM
by biglee
16 3,231
Pressure Washing...
WesleySnips
07-31-2014 07:13 PM
11-24-2014 04:32 PM
by acrajchel
4 681
New website
Chilehead
11-20-2014 04:39 PM
11-23-2014 07:40 PM
by Just for Cuts
12 329
My site is on fronts page
tbtigers03
11-14-2014 05:58 PM
11-22-2014 10:49 PM
by Just for Cuts
16 556
Pics for website
tbtigers03
11-21-2014 05:40 PM
11-22-2014 10:01 PM
by Just for Cuts
3 182
Peco Bagger
AGPS
11-18-2014 02:20 PM
11-22-2014 05:56 PM
by AGPS
9 360
Beginner Mistakes:...
Steve
01-31-2007 12:45 PM
11-22-2014 02:42 PM
by stevef1201
22 6,224
Contract or no contract?
TRV
11-20-2014 09:18 PM
11-21-2014 09:33 PM
by TRV
3 217
Hi to you NOTHERNERS
stevef1201
11-11-2014 05:56 PM
11-21-2014 08:02 PM
by stevef1201
4 367
Billboards for marketing
ExtremeLawncareServices
11-16-2014 08:39 PM
11-21-2014 07:05 PM
by acrajchel
13 430
Belt dealer problem
googus
11-21-2014 08:45 AM
11-21-2014 06:36 PM
by Steve
2 163
What is going on with...
biglee
11-14-2014 03:04 PM
11-20-2014 02:50 PM
by biglee
40 1,015
My advice for new guys
avetslawncare
11-15-2014 09:32 AM
11-19-2014 01:47 PM
by biglee
10 561
Lawn Care business...
crieg122
10-23-2014 02:23 PM
11-19-2014 12:39 PM
by acrajchel
28 1,929
raking leaves ?
robert8509
10-22-2014 10:19 PM
11-18-2014 04:24 PM
by acrajchel
14 1,508
Leaf removal
madmedic8575
10-24-2014 05:14 PM
11-17-2014 07:34 PM
by acrajchel
6 1,240
sod job
SGlawncare
10-30-2014 09:21 PM
11-17-2014 07:10 PM
by acrajchel
7 828
Customer wants me to...
Mr. Mow
11-09-2014 07:13 AM
11-17-2014 06:48 PM
by acrajchel
10 606
Hello!
Brian3137
11-11-2014 07:15 PM
11-17-2014 06:46 PM
by acrajchel
14 534
small biz in Phoenix,AZ
anthonyramos1
11-08-2014 09:35 PM
11-17-2014 05:59 PM
by acrajchel
2 374
Client won't pay...
WesleySnips
10-30-2014 03:53 PM
11-17-2014 05:37 PM
by acrajchel
22 1,443
Government contracts
avetslawncare
11-15-2014 08:50 AM
11-17-2014 12:59 PM
by Steve
2 301
Need help on deciding a...
Brian3137
11-10-2014 06:32 PM
11-17-2014 12:44 PM
by Steve
12 571
West cost lawn prices
SGlawncare
10-09-2014 10:51 PM
11-16-2014 07:54 AM
by stevef1201
8 1,659
So how do you guys...
Mr. Mow
10-26-2014 08:55 AM
11-15-2014 08:44 AM
by avetslawncare
14 1,772
Truck, Trailer,...
hawthornelawncare
12-23-2011 01:01 AM
11-13-2014 08:35 AM
by jrs.landscaping
81 31,928
The most dangerous part...
Steve
10-06-2014 03:45 PM
11-12-2014 05:05 PM
by stevef1201
14 1,753
A little hang up in snow...
stevef1201
11-08-2014 07:05 AM
11-12-2014 12:51 PM
by Steve
4 490
Bi-weekly winter...
lxarth
11-04-2014 08:37 PM
11-12-2014 10:06 AM
by WesleySnips
9 689
taking first steps...
sizemorelawncare
11-10-2014 08:24 PM
11-11-2014 01:21 PM
by Steve
1 379
Back Pack Blower
Ian Lovejoy
11-09-2014 08:41 AM
11-11-2014 08:12 AM
by Just for Cuts
4 435
Business Cards
crieg122
10-25-2014 01:03 PM
11-11-2014 07:56 AM
by Just for Cuts
12 1,385
How the unregister?
alive101
11-04-2014 07:39 AM
11-10-2014 01:48 PM
by Steve
4 658
Belt adjustment question
googus
11-05-2014 06:43 AM
11-10-2014 01:38 PM
by Steve
5 558
New parking area
ExtremeLawncareServices
11-07-2014 09:47 PM
11-10-2014 01:25 PM
by Steve
2 400
Podcast
Shark1611
11-07-2014 05:42 PM
11-10-2014 11:41 AM
by Steve
1 362
hi, from Minnesota
rjklohn
11-07-2014 02:21 AM
11-07-2014 01:44 PM
by Steve
1 378
New to snow plowing
SS.Lawncare
11-05-2014 04:00 PM
11-07-2014 01:21 PM
by Steve
6 632
New Member
tonyap
11-05-2014 10:35 PM
11-07-2014 01:15 PM
by Steve
1 420
New to the business
jcurr33
11-05-2014 03:21 PM
11-07-2014 01:11 PM
by Steve
1 472
Lines
Matther777
11-04-2014 02:19 PM
11-07-2014 12:54 PM
by Steve
1 513
» Popular Tags
4wd apartment bid apartment lawn care estimate applying article marketing auger blades bob villa charge christmas commercial demonstration ditches edging employee problems exmark ferris first truck georgia gopherhaul grass growing a lawn care business hardscapes hiring holiday how much to charge how to how to bid john deere quik trac labor cost landscape services lawn lawn care lawn care busines plan lawn care business podcast lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care website lighting lighting brass outdoor lights mechanic mowing mulch mulch price new business new mower patio install per hour charge podcast pto running a business savannah scripts search engine optimization seo shell snow plowing starting a business start up lawn care business stihl theft toro toro grand stand trailer mate pro tree up sell employee walk behind walker
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 09:44 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 09:44 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy