I didn't stick to my guns ...

[jasonw]

I have had good luck with my elderly client thus far. They nit pick and demand perfection but the way I see it we should nitpick and demand perfection from ourselves as well as we are not professionals. My one complaint about them is they always seem to find/make a hunnydo list of od jobs they want done. such as "Fold that tarp up and put it over there or replace the tail light bulb in the Cadillac." I don't mind these though because they still pay for them so I do what ever I can to make them happy and call me back again so long as its not breaking any state licensing laws.

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White Company

[mark123]

Lawn care business tips

Originally Posted by jasonw I have had good luck with my elderly client thus far. They nit pick and demand perfection but the way I see it we should nitpick and demand perfection from ourselves as well as we are not professionals. My one complaint about them is they always seem to find/make a hunnydo list of od jobs they want done. such as "Fold that tarp up and put it over there or replace the tail light bulb in the Cadillac." I don't mind these though because they still pay for them so I do what ever I can to make them happy and call me back again so long as its not breaking any state licensing laws. I guess that's just it. If she had a complaint about the job being done then I'd take it in stride and improve myself. This customer would be happier if I left it looking terrible as long as she didn't have to pay the tax. lol I learned from my friend that I shouldn't do extras that don't involve lawn care. One of his customers asked him to haul a small bag of sticks away. He did. The next week there were 16 bags waiting for hauling. LOL!!!