Client rescheduling?

[jasonw]

Ok so I have this one customer who wants his yard done every other week. I call all my clients a couple days in advance to remind them I will be out there. This way I hope they have all the toys, dog crap or whatever out of my way. Anyway, this one person has consistently rescheduled every time for the last 3 times. Its the one if you remember that is an hours drive from my house. I made sure they were happy with the work so know thats not why they are stalling the next service so much. This person however has a preferred spot on my calender but clearly dose not use it. Should I.............. A. Keep trying B. Take him off the calender and let him call me when he wants it done or C. Consider this person no longer a client. I don't have this problem with any other person. One time a person called me a rescheduled but other than that everyone has there yard done on time every week.

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