I mean, sure they are making money, but not as much as they should.
My father was offered the post master position here at the local post office like 10 years ago, but declined, because he didn't want to deal with the headache.
The post offices main problem is they hire post masters that are not qualified to do the job. Perfect example, my father still had 3 years left to retire before he received his full benefits, but he retired 2 years early, why?
They hired on a post master that was a janitor from another post office. He never had any sorting, post master, or even clerk experience. My father said this is enough, I am sick of dealing with this crap, and he retired early.
He worked at that post office about 32 years, and during that 32 year period he went through 7 bosses (post masters). Almost half of them were fired because of lack of experience.