Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Business > General Business Discussions

General Business Discussions A place to talk about general business discussions.

Quotes


General Business Discussions

A place to talk about general business discussions.
Reply
 
Thread Tools Search this Thread
  #1  
Old 06-08-2009, 05:57 AM
picframer's Avatar
picframer picframer is offline
Andy
 
Join Date: Jan 2009
Location: Halifax, Nova Scotia
Posts: 2,885
Rep Power: 9
picframer will become famous soon enough
Default Quotes

I was responding to a PM here today when something we do with every job struck me as something you might want to consider. 98% of inquiries to us is via email or the contact form on the website.

I schedule a meeting, as we do a walk around I make notes, tell the prospect I will send an email listing each thing we talked about and a quote, I think only one or two have asked for a quote on the spot, people understand you have to calculate things, even though I may know the cost in my head, I do not offer it unless pressured.

My email starts by thanking them for the opportunity to meet and discuss their yard improvement and we would be proud to be part of making it happen.

Listed below is each area we discussed, if I overlooked something, please accept my apologies, let me know and I will respond promptly. Doing all this work at once may be beyond your budget, feel free to select the areas you would like at this time, one, two or everything, our goal is to help you get started.

then I number each item, offer a brief two or three sentence on what we would do and the cost.

I like doing quotes this way as I do it in word and save it under the prospects last name, that way I will always have it.

Spraying is the exception, I carry my laptop and can do and print a quote on the spot, if the client accepts they sign the quote, print another and I sign and leave it with them.

Anyhow just something you might want to try.

Andy
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 06-08-2009, 12:30 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,603
Rep Power: 10
Steve has disabled reputation
Default

Lawn care business tipsLawn Care Business Book
Oh very interesting.

Andy, quite often we talk about the importance of presenting the bid and the prices in person so you can help sell it, but from this I am gathering that you will email the bid. How then do you follow up on it and how does this method compare to presenting it in person?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #3  
Old 06-08-2009, 06:22 PM
picframer's Avatar
picframer picframer is offline
Andy
 
Join Date: Jan 2009
Location: Halifax, Nova Scotia
Posts: 2,885
Rep Power: 9
picframer will become famous soon enough
Default

Quote:
Originally Posted by Steve View Post
Oh very interesting.

Andy, quite often we talk about the importance of presenting the bid and the prices in person so you can help sell it, but from this I am gathering that you will email the bid. How then do you follow up on it and how does this method compare to presenting it in person?
Honestly, I know before I leave the property whether or not we will get the bid and 95% of the time we do. I did follow up at first but honestly I do not as we have so much work ahead of us I just do not have time, we are getting 5 to 6 inquiries, 7 days a week, it is honestly insane the pace we are running.

Our office manager will follow up however if she has time but even she is being pushed to the max being a stay at home mom, I told her this morning to hire an assistant, hopefully another work at home mom, in my experience they really work well.

Andy
Reply With Quote
  #4  
Old 06-08-2009, 06:34 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,603
Rep Power: 10
Steve has disabled reputation
Default

Quote:
Honestly, I know before I leave the property whether or not we will get the bid and 95% of the time we do.
What kinds of things do you use to read the customer to allow you to tell this? Any advice on that?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #5  
Old 06-08-2009, 06:37 PM
justin_time justin_time is offline
Justin
 
Join Date: Apr 2006
Location: French River, ON, Canada
Age: 29
Posts: 1,801
Rep Power: 0
justin_time is on a distinguished road
Default

What happens if the customer doesn't have e-mail.. then what do you do ?
Reply With Quote
  #6  
Old 06-08-2009, 07:00 PM
picframer's Avatar
picframer picframer is offline
Andy
 
Join Date: Jan 2009
Location: Halifax, Nova Scotia
Posts: 2,885
Rep Power: 9
picframer will become famous soon enough
Default

Quote:
Originally Posted by Steve View Post
What kinds of things do you use to read the customer to allow you to tell this? Any advice on that?
Body Language and how well do they listen, are they asking questions as you describe the process, are their arms folded, if they are that is not a good sign.

Its hard to explain but I just get a sense an if I o, its a short presentation.
Reply With Quote
  #7  
Old 06-08-2009, 07:02 PM
picframer's Avatar
picframer picframer is offline
Andy
 
Join Date: Jan 2009
Location: Halifax, Nova Scotia
Posts: 2,885
Rep Power: 9
picframer will become famous soon enough
Default

Quote:
Originally Posted by justin_time View Post
What happens if the customer doesn't have e-mail.. then what do you do ?
Every customer who has contacted us for an initial quote has been email, either through the website or direct email. I do get follow up calls, calls to come back and do more work but I haven't had anyone yet with no email. When I do it will be presented in person, I would guess the average age group we are working for is around 46.
Reply With Quote
  #8  
Old 06-08-2009, 07:14 PM
justin_time justin_time is offline
Justin
 
Join Date: Apr 2006
Location: French River, ON, Canada
Age: 29
Posts: 1,801
Rep Power: 0
justin_time is on a distinguished road
Default

Quote:
Originally Posted by picframer View Post
Every customer who has contacted us for an initial quote has been email, either through the website or direct email. I do get follow up calls, calls to come back and do more work but I haven't had anyone yet with no email. When I do it will be presented in person, I would guess the average age group we are working for is around 46.
Yeah that ain't my case over here. It's mostly all elderly people that don't even know how to use e-mail and stuff like that. Otherwise, my life would be so easy. I would just have to click save as pdf and e-mail. lol
Reply With Quote
  #9  
Old 06-08-2009, 07:19 PM
picframer's Avatar
picframer picframer is offline
Andy
 
Join Date: Jan 2009
Location: Halifax, Nova Scotia
Posts: 2,885
Rep Power: 9
picframer will become famous soon enough
Default

Quote:
Originally Posted by justin_time View Post
Yeah that ain't my case over here. It's mostly all elderly people that don't even know how to use e-mail and stuff like that. Otherwise, my life would be so easy. I would just have to click save as pdf and e-mail. lol
Aren't you west of North Bay? Kind of cottage country area, I have been there twice many years ago, I seem to recall you are on one of the Great Lakes....can't recall for sure.
Reply With Quote
  #10  
Old 06-08-2009, 07:27 PM
justin_time justin_time is offline
Justin
 
Join Date: Apr 2006
Location: French River, ON, Canada
Age: 29
Posts: 1,801
Rep Power: 0
justin_time is on a distinguished road
Default

Quote:
Originally Posted by picframer View Post
Aren't you west of North Bay? Kind of cottage country area, I have been there twice many years ago, I seem to recall you are on one of the Great Lakes....can't recall for sure.
You mean Lake Nippising ?
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Inspirational video of business quotes Steve GopherHaul Lawn Care Business Show, Video, Book & Podcast Discussions. 0 01-17-2008 06:21 PM
inspirational quotes xtreme lawn General Business Discussions 1 09-05-2003 10:19 PM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
How much do you up sell...
Essex Groundskeeping
Today 07:13 PM
Today 07:55 PM
by jrs.landscaping
1 31
leaf removal
Double J LLC
10-03-2014 05:24 PM
Today 07:46 PM
by ExtremeLawncareServices
21 2,345
New website
Chilehead
11-20-2014 04:39 PM
Today 07:40 PM
by Just for Cuts
12 223
This sucks...
Matther777
09-18-2014 05:56 PM
Today 11:56 AM
by achri12
15 3,114
My site is on fronts page
tbtigers03
11-14-2014 05:58 PM
Yesterday 10:49 PM
by Just for Cuts
16 489
Pics for website
tbtigers03
11-21-2014 05:40 PM
Yesterday 10:01 PM
by Just for Cuts
3 121
Peco Bagger
AGPS
11-18-2014 02:20 PM
Yesterday 05:56 PM
by AGPS
9 289
Beginner Mistakes:...
Steve
01-31-2007 12:45 PM
Yesterday 02:42 PM
by stevef1201
22 6,117
These are the days on...
ExtremeLawncareServices
03-22-2014 10:12 AM
11-21-2014 09:48 PM
by ExtremeLawncareServices
174 13,973
Hello from Kentucky
TRV
09-30-2014 06:42 PM
11-21-2014 09:38 PM
by TRV
6 1,263
Contract or no contract?
TRV
11-20-2014 09:18 PM
11-21-2014 09:33 PM
by TRV
3 152
Hi to you NOTHERNERS
stevef1201
11-11-2014 05:56 PM
11-21-2014 08:02 PM
by stevef1201
4 314
Billboards for marketing
ExtremeLawncareServices
11-16-2014 08:39 PM
11-21-2014 07:05 PM
by acrajchel
13 370
Belt dealer problem
googus
11-21-2014 08:45 AM
11-21-2014 06:36 PM
by Steve
2 106
Good help is hard to find
Hanks Lawn Care Services
11-19-2014 03:27 PM
11-21-2014 06:32 PM
by Steve
7 209
How to: Use Thumbtack...
acrajchel
11-17-2014 06:39 PM
11-21-2014 06:07 PM
by acrajchel
15 469
What is going on with...
biglee
11-14-2014 03:04 PM
11-20-2014 02:50 PM
by biglee
40 928
My advice for new guys
avetslawncare
11-15-2014 09:32 AM
11-19-2014 01:47 PM
by biglee
10 478
Lawn Care business...
crieg122
10-23-2014 02:23 PM
11-19-2014 12:39 PM
by acrajchel
28 1,839
raking leaves ?
robert8509
10-22-2014 10:19 PM
11-18-2014 04:24 PM
by acrajchel
14 1,437
Leaf removal
madmedic8575
10-24-2014 05:14 PM
11-17-2014 07:34 PM
by acrajchel
6 1,182
sod job
SGlawncare
10-30-2014 09:21 PM
11-17-2014 07:10 PM
by acrajchel
7 753
Customer wants me to...
Mr. Mow
11-09-2014 07:13 AM
11-17-2014 06:48 PM
by acrajchel
10 522
Hello!
Brian3137
11-11-2014 07:15 PM
11-17-2014 06:46 PM
by acrajchel
14 460
small biz in Phoenix,AZ
anthonyramos1
11-08-2014 09:35 PM
11-17-2014 05:59 PM
by acrajchel
2 314
Client won't pay...
WesleySnips
10-30-2014 03:53 PM
11-17-2014 05:37 PM
by acrajchel
22 1,354
Government contracts
avetslawncare
11-15-2014 08:50 AM
11-17-2014 12:59 PM
by Steve
2 246
Need help on deciding a...
Brian3137
11-10-2014 06:32 PM
11-17-2014 12:44 PM
by Steve
12 507
West cost lawn prices
SGlawncare
10-09-2014 10:51 PM
11-16-2014 07:54 AM
by stevef1201
8 1,588
So how do you guys...
Mr. Mow
10-26-2014 08:55 AM
11-15-2014 08:44 AM
by avetslawncare
14 1,699
Truck, Trailer,...
hawthornelawncare
12-23-2011 01:01 AM
11-13-2014 08:35 AM
by jrs.landscaping
81 31,815
The most dangerous part...
Steve
10-06-2014 03:45 PM
11-12-2014 05:05 PM
by stevef1201
14 1,671
A little hang up in snow...
stevef1201
11-08-2014 07:05 AM
11-12-2014 12:51 PM
by Steve
4 416
Bi-weekly winter...
lxarth
11-04-2014 08:37 PM
11-12-2014 10:06 AM
by WesleySnips
9 614
taking first steps...
sizemorelawncare
11-10-2014 08:24 PM
11-11-2014 01:21 PM
by Steve
1 319
Back Pack Blower
Ian Lovejoy
11-09-2014 08:41 AM
11-11-2014 08:12 AM
by Just for Cuts
4 376
Business Cards
crieg122
10-25-2014 01:03 PM
11-11-2014 07:56 AM
by Just for Cuts
12 1,320
How the unregister?
alive101
11-04-2014 07:39 AM
11-10-2014 01:48 PM
by Steve
4 601
Belt adjustment question
googus
11-05-2014 06:43 AM
11-10-2014 01:38 PM
by Steve
5 501
New parking area
ExtremeLawncareServices
11-07-2014 09:47 PM
11-10-2014 01:25 PM
by Steve
2 340
Podcast
Shark1611
11-07-2014 05:42 PM
11-10-2014 11:41 AM
by Steve
1 300
hi, from Minnesota
rjklohn
11-07-2014 02:21 AM
11-07-2014 01:44 PM
by Steve
1 314
New to snow plowing
SS.Lawncare
11-05-2014 04:00 PM
11-07-2014 01:21 PM
by Steve
6 553
New Member
tonyap
11-05-2014 10:35 PM
11-07-2014 01:15 PM
by Steve
1 361
New to the business
jcurr33
11-05-2014 03:21 PM
11-07-2014 01:11 PM
by Steve
1 415
Lines
Matther777
11-04-2014 02:19 PM
11-07-2014 12:54 PM
by Steve
1 452
hello, new to this site
tonyorwig
10-31-2014 10:49 PM
11-04-2014 02:24 PM
by tonyorwig
3 644
Aloha from Hawaii.
Gary R
11-02-2014 12:44 AM
11-03-2014 03:02 PM
by Steve
1 555
Pavers
crieg122
10-28-2014 03:49 PM
10-31-2014 01:49 PM
by Steve
6 859
Hi Steve From West...
Mr. Mow
10-21-2014 02:59 PM
10-31-2014 12:56 PM
by Steve
5 1,183
» Popular Tags
4wd aerocore apartment bid apartment lawn care estimate applying article marketing bid billy goat brushcutter blades bush charge decorating deliquentaccounts ditches employee problems estimate exmark ferris first truck foreman gopherhaul gravely growing a lawn care business hiring how much to charge how to how to bid installation introduction kawasaki landscape services lawn lawn care lawn care busines plan lawn care business lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care website marketing mulch mulch price new mower ordinance per hour charge podcast profit on employee pto reo running a business scag scag v-ride search engine optimization seo shreaded snow snow plowing starting a business start up lawn care business steep lawns steve stihl toro toro grand stand trailer mate pro truck new used landscape turfgrass consulting walker won't return
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 10:45 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 10:45 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy