Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Business > General Business Discussions

General Business Discussions A place to talk about general business discussions.

Quotes


General Business Discussions

A place to talk about general business discussions.
Reply
 
Thread Tools Search this Thread
  #1  
Old 06-08-2009, 04:57 AM
picframer's Avatar
picframer picframer is offline
Andy
 
Join Date: Jan 2009
Location: Halifax, Nova Scotia
Posts: 2,885
Rep Power: 9
picframer will become famous soon enough
Default Quotes

I was responding to a PM here today when something we do with every job struck me as something you might want to consider. 98% of inquiries to us is via email or the contact form on the website.

I schedule a meeting, as we do a walk around I make notes, tell the prospect I will send an email listing each thing we talked about and a quote, I think only one or two have asked for a quote on the spot, people understand you have to calculate things, even though I may know the cost in my head, I do not offer it unless pressured.

My email starts by thanking them for the opportunity to meet and discuss their yard improvement and we would be proud to be part of making it happen.

Listed below is each area we discussed, if I overlooked something, please accept my apologies, let me know and I will respond promptly. Doing all this work at once may be beyond your budget, feel free to select the areas you would like at this time, one, two or everything, our goal is to help you get started.

then I number each item, offer a brief two or three sentence on what we would do and the cost.

I like doing quotes this way as I do it in word and save it under the prospects last name, that way I will always have it.

Spraying is the exception, I carry my laptop and can do and print a quote on the spot, if the client accepts they sign the quote, print another and I sign and leave it with them.

Anyhow just something you might want to try.

Andy
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 06-08-2009, 11:30 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,384
Rep Power: 10
Steve has disabled reputation
Default

Lawn care business tipsLawn Care Business Book
Oh very interesting.

Andy, quite often we talk about the importance of presenting the bid and the prices in person so you can help sell it, but from this I am gathering that you will email the bid. How then do you follow up on it and how does this method compare to presenting it in person?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #3  
Old 06-08-2009, 05:22 PM
picframer's Avatar
picframer picframer is offline
Andy
 
Join Date: Jan 2009
Location: Halifax, Nova Scotia
Posts: 2,885
Rep Power: 9
picframer will become famous soon enough
Default

Quote:
Originally Posted by Steve View Post
Oh very interesting.

Andy, quite often we talk about the importance of presenting the bid and the prices in person so you can help sell it, but from this I am gathering that you will email the bid. How then do you follow up on it and how does this method compare to presenting it in person?
Honestly, I know before I leave the property whether or not we will get the bid and 95% of the time we do. I did follow up at first but honestly I do not as we have so much work ahead of us I just do not have time, we are getting 5 to 6 inquiries, 7 days a week, it is honestly insane the pace we are running.

Our office manager will follow up however if she has time but even she is being pushed to the max being a stay at home mom, I told her this morning to hire an assistant, hopefully another work at home mom, in my experience they really work well.

Andy
Reply With Quote
  #4  
Old 06-08-2009, 05:34 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,384
Rep Power: 10
Steve has disabled reputation
Default

Quote:
Honestly, I know before I leave the property whether or not we will get the bid and 95% of the time we do.
What kinds of things do you use to read the customer to allow you to tell this? Any advice on that?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #5  
Old 06-08-2009, 05:37 PM
justin_time justin_time is offline
Justin
 
Join Date: Apr 2006
Location: French River, ON, Canada
Age: 28
Posts: 1,801
Rep Power: 0
justin_time is on a distinguished road
Default

What happens if the customer doesn't have e-mail.. then what do you do ?
Reply With Quote
  #6  
Old 06-08-2009, 06:00 PM
picframer's Avatar
picframer picframer is offline
Andy
 
Join Date: Jan 2009
Location: Halifax, Nova Scotia
Posts: 2,885
Rep Power: 9
picframer will become famous soon enough
Default

Quote:
Originally Posted by Steve View Post
What kinds of things do you use to read the customer to allow you to tell this? Any advice on that?
Body Language and how well do they listen, are they asking questions as you describe the process, are their arms folded, if they are that is not a good sign.

Its hard to explain but I just get a sense an if I o, its a short presentation.
Reply With Quote
  #7  
Old 06-08-2009, 06:02 PM
picframer's Avatar
picframer picframer is offline
Andy
 
Join Date: Jan 2009
Location: Halifax, Nova Scotia
Posts: 2,885
Rep Power: 9
picframer will become famous soon enough
Default

Quote:
Originally Posted by justin_time View Post
What happens if the customer doesn't have e-mail.. then what do you do ?
Every customer who has contacted us for an initial quote has been email, either through the website or direct email. I do get follow up calls, calls to come back and do more work but I haven't had anyone yet with no email. When I do it will be presented in person, I would guess the average age group we are working for is around 46.
Reply With Quote
  #8  
Old 06-08-2009, 06:14 PM
justin_time justin_time is offline
Justin
 
Join Date: Apr 2006
Location: French River, ON, Canada
Age: 28
Posts: 1,801
Rep Power: 0
justin_time is on a distinguished road
Default

Quote:
Originally Posted by picframer View Post
Every customer who has contacted us for an initial quote has been email, either through the website or direct email. I do get follow up calls, calls to come back and do more work but I haven't had anyone yet with no email. When I do it will be presented in person, I would guess the average age group we are working for is around 46.
Yeah that ain't my case over here. It's mostly all elderly people that don't even know how to use e-mail and stuff like that. Otherwise, my life would be so easy. I would just have to click save as pdf and e-mail. lol
Reply With Quote
  #9  
Old 06-08-2009, 06:19 PM
picframer's Avatar
picframer picframer is offline
Andy
 
Join Date: Jan 2009
Location: Halifax, Nova Scotia
Posts: 2,885
Rep Power: 9
picframer will become famous soon enough
Default

Quote:
Originally Posted by justin_time View Post
Yeah that ain't my case over here. It's mostly all elderly people that don't even know how to use e-mail and stuff like that. Otherwise, my life would be so easy. I would just have to click save as pdf and e-mail. lol
Aren't you west of North Bay? Kind of cottage country area, I have been there twice many years ago, I seem to recall you are on one of the Great Lakes....can't recall for sure.
Reply With Quote
  #10  
Old 06-08-2009, 06:27 PM
justin_time justin_time is offline
Justin
 
Join Date: Apr 2006
Location: French River, ON, Canada
Age: 28
Posts: 1,801
Rep Power: 0
justin_time is on a distinguished road
Default

Quote:
Originally Posted by picframer View Post
Aren't you west of North Bay? Kind of cottage country area, I have been there twice many years ago, I seem to recall you are on one of the Great Lakes....can't recall for sure.
You mean Lake Nippising ?
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Inspirational video of business quotes Steve GopherHaul Lawn Care Business Show, Video, Book & Podcast Discussions. 0 01-17-2008 05:21 PM
inspirational quotes xtreme lawn General Business Discussions 1 09-05-2003 09:19 PM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Looking for feed back on...
ExtremeLawncareServices
09-17-2014 08:38 AM
Today 08:17 AM
by ExtremeLawncareServices
9 208
This sucks...
Matther777
Yesterday 04:56 PM
Today 04:03 AM
by Sprinkler Buddy
1 63
Lowballers scrubs &...
Darksteel
01-13-2014 07:35 AM
Yesterday 06:32 PM
by Northwoods Outdoors
58 6,670
snowplowing
jshak40
09-01-2014 07:20 AM
Yesterday 06:24 PM
by Northwoods Outdoors
22 1,258
Hello from upstate NY!
A&MLawn&Snow
Yesterday 11:19 AM
Yesterday 04:10 PM
by Sprinkler Buddy
2 89
Price to apply fertilizer
SS.Lawncare
09-15-2014 11:10 AM
Yesterday 01:16 PM
by Steve
9 339
Trailer tires
J.A.S.LawnService
09-01-2014 10:17 AM
09-17-2014 09:57 PM
by curts lawn care
4 854
new to the forum
SGlawncare
09-16-2014 11:20 PM
09-17-2014 08:29 PM
by curts lawn care
3 172
Help With Snow Blowing...
Robertf31
09-13-2014 10:55 PM
09-17-2014 12:34 PM
by Steve
11 523
Non-Stop Summer?
SouthallMowing
09-14-2014 10:51 PM
09-17-2014 10:48 AM
by stevef1201
6 326
Tribulations of working...
stevef1201
09-13-2014 08:37 AM
09-16-2014 10:43 PM
by SGL1
6 375
Poll - net income
Dan5082
11-15-2010 08:08 PM
09-16-2014 04:44 PM
by jrs.landscaping
12 3,148
Getting lowballed!
PineHillLawn
06-27-2012 07:23 AM
09-16-2014 01:25 PM
by jrs.landscaping
24 4,807
Compare this summer to...
Steve
09-03-2014 12:52 PM
09-16-2014 11:20 AM
by Hanks Lawn Care Services
15 1,034
thinking about throwing...
veteranslawncaresystems
09-09-2014 10:31 PM
09-15-2014 03:41 PM
by Steve
12 727
Hello
Robertf31
09-12-2014 10:34 PM
09-15-2014 03:17 PM
by Steve
2 335
Newbie......Again
Jibber
09-13-2014 12:17 PM
09-15-2014 02:54 PM
by Sprinkler Buddy
2 358
Replacing a Shindi T-27
Dan Tanner
09-13-2014 12:59 PM
09-15-2014 02:31 PM
by Steve
1 325
need help with starter...
GoGreenerKS
09-12-2014 04:23 PM
09-15-2014 02:25 PM
by Steve
3 353
Brake job!
kslawn
08-30-2014 07:49 AM
09-15-2014 02:16 PM
by Steve
12 1,049
Hello
jawnebgoode
08-28-2014 08:37 PM
09-15-2014 02:15 PM
by Steve
3 820
Employee uniforms
Gerardo_Landscape
01-21-2014 11:11 PM
09-15-2014 02:12 PM
by Steve
5 950
Greetings from the north
Northwoods Outdoors
09-13-2014 08:55 AM
09-15-2014 02:07 PM
by Steve
1 321
darleneh
darleneh
09-15-2014 12:33 PM
09-15-2014 02:07 PM
by Sprinkler Buddy
1 199
My 1st bid
WesleySnips
06-11-2014 03:13 PM
09-15-2014 02:05 PM
by Steve
29 1,736
New Aerator
Chaz
09-09-2014 11:43 PM
09-15-2014 01:50 PM
by Steve
9 563
Yearly contract Pricing
jrob0691
08-21-2014 08:57 AM
09-15-2014 01:23 PM
by stevef1201
8 1,211
Scag turf tiger hydrolic...
ExtremeLawncareServices
09-04-2014 10:55 PM
09-14-2014 03:06 PM
by ExtremeLawncareServices
8 731
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
09-13-2014 09:14 PM
by ExtremeLawncareServices
116 7,985
getting ready to start
calebmoss
05-23-2011 09:35 PM
09-11-2014 12:21 PM
by Steve
34 11,225
Stihl pull cord replace
SGL1
09-03-2014 09:22 PM
09-10-2014 12:25 PM
by Steve
9 746
Softball field
kslawn
08-15-2014 09:28 AM
09-10-2014 12:16 PM
by Steve
18 1,478
Lawn Route Templates
Landscaper1165
08-30-2014 01:52 PM
09-09-2014 08:05 PM
by Landscaper1165
4 965
New truck and trailer...
Johnny Rocket
05-14-2012 03:41 PM
09-09-2014 07:23 PM
by Matther777
18 6,560
What gets you bad press?
Steve
09-09-2014 11:48 AM
09-09-2014 07:21 PM
by Matther777
2 449
Signs on your snow plow?
Steve
01-15-2007 01:07 AM
09-09-2014 11:42 AM
by Steve
19 6,197
Exmark Lazer Z S-Series...
BLC7
08-22-2014 10:18 AM
09-08-2014 08:08 PM
by avetslawncare
12 1,255
New to the business
flamingyouth87
09-05-2014 11:52 AM
09-08-2014 11:55 AM
by Steve
3 654
Hello from Ohio
kurtwin
08-28-2014 05:06 PM
09-08-2014 11:51 AM
by Steve
7 934
Facebook
element009
03-23-2011 08:36 AM
09-07-2014 07:35 AM
by avetslawncare
24 7,729
Help pricing cut down 7...
Bradcook21
08-26-2014 11:17 PM
09-06-2014 02:09 PM
by Bradcook21
8 1,024
billing matters
sbuchanan8154
09-05-2014 09:56 AM
09-05-2014 03:00 PM
by Steve
3 630
Thoughts
googus
09-05-2014 07:28 AM
09-05-2014 02:23 PM
by Steve
2 584
Backflow Tester
flowcheckllc.2014
09-03-2014 04:37 PM
09-05-2014 02:15 PM
by Steve
3 671
Collections & collection...
jscarolina
09-03-2014 04:39 PM
09-04-2014 03:14 PM
by Steve
2 685
Sod
RosalesLawnCare
08-27-2014 03:47 PM
09-04-2014 02:42 PM
by RosalesLawnCare
4 944
Lawn needs top soil What...
jymie
08-26-2014 11:01 AM
09-03-2014 12:07 PM
by Steve
7 1,013
Hello! New here and...
CaliforniaFriendly
08-29-2014 11:30 AM
09-03-2014 11:15 AM
by Steve
4 918
Mowing 7 acres
avetslawncare
08-31-2014 04:24 PM
09-02-2014 03:11 PM
by Steve
5 914
New to the industry-...
Lsmain
08-31-2014 10:53 AM
09-02-2014 02:58 PM
by Steve
1 836
» Popular Tags
4wd apartment complex auger birdscaping blades charge christmas lighting collections credit card processing customers decorating ditches exmark ferris first truck fundraiser georgia gopherhaul grass gravely growing a lawn care business holiday lighting how much to charge how to bid husqvarna john deere quik trac kansas city kawasaki landscape services lawn lawn care lawn care business podcast lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care seo lawn care website lawn care website seo leaf leaf removal lighting brass outdoor lights marketing mulch estimate new and restored landscapes new buisness past due podcast promotion pto redmax rotating running a business savannah scag season seo small engine repair snow sprayer starting a business start up lawn care business stihl top dresser toro toro grand stand trailer trimmer rack turfgrass consulting walker
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 08:24 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 08:24 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy