Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > General Talk

General Talk If it doesn't fit anywhere else, post it here.

Stand Strong

General Talk

If it doesn't fit anywhere else, post it here.
Thread Tools Search this Thread
Old 06-06-2009, 11:38 PM
swstout's Avatar
swstout swstout is offline
Join Date: Jan 2009
Location: Canastota, NY
Age: 66
Posts: 1,082
Rep Power: 8
swstout is on a distinguished road
Default Stand Strong

Today was going to be a business free day. The boss wanted me to work on our yard (her flower gardens to be exact). We went to Lowe's for her flowers. I wore my T-Shirt with company info on it and drove my Ford Explorer (Company signs on it) over her objection.

While there, I had 5 people ask for information. I gave them each my magnetic business card and answered their questions. My wife was glad to get her flowers but a little angry at my making appointments (I didn't make any for today so I wouldn't have to sleep with the dog)!

When we got back home, a realtor was showing the foreclosed home to my right. I had tried to get her business earlier this year and she wasn't interested. The lawn, about 1.75 acres hadn't been mosed since the first week in April. The grass was at least knee high. When her clients left she came over to talk to me. Wanted the property taken care of.

I told her that it would take at least 3 runs to mow the lawn and gave her a quote of $200.00. for a one time mowing. She told me that was ridiculous, she could get someone to do for half that price. I said that $200.00 was my price and that I would require half down and the balance upon completion and walked away.

Two other companies came to measure the lot while I was working on my lawn. At 6:00 she called me back and my price wasn't out of line and could I do it tomorrow morning because she was showing it again in the afternoon. I said I would need the $100.00 deposit first. At about 7:00 she was knocking on my door with$100.00 cash and wanted quotes for 6 other properties.

The point I'm trying to make is that I didn't lower my price (although I considered it). I will do it myself and I want $50.00 per hour. I have no travel time and I am sure I can do it in under 4 hours but I wanted to establish my price.

She then told me that she couldn't do business with anyone who didn't have liability insurance and that none of the other people she called had it and she had to get it done by her husband and son and they didn't have the proper equipment (only a residential push mower).

Now she wants me to do 5 properties at my one time mowing price and then mow every 2 weeks under contract. I imagine all are in the same condition as this one and would not give her a price without seeing them. I bought a new mower yesterday. A
Poulan Pro Lawn Tractor, 19.5 Hp. I went with this because of price and that mowing is only about 10% of my business. I was looking at the various stand up mowers but decided to go with price. When people want mowing again I will get the improved mower and have the Poulon for my home mower.

The point is, don't cheapen your service costs. Provide them with the service they need at the price you need to grow. Remember, you are in business 24/7/365 and you want to stay in business.


Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator

Old 06-07-2009, 05:00 AM
picframer's Avatar
picframer picframer is offline
Join Date: Jan 2009
Location: Halifax, Nova Scotia
Posts: 2,885
Rep Power: 10
picframer will become famous soon enough

Lawn care business tipsLawn Care Business Book
Congradulations Steve!!

I have posted and said before we are a walking, driving advertisement of our business, I drive my truck even to run personal errands even though it would cost a fraction to take the Passat as it has brought business in while in lots or on the road, I had a guy following me Friday who call my blackberry as he saw my name and number on the truck, we both pulled over on the highway and talked, I did a quote to level 32 loads of fill and he accepted.

On your other point, clients call our bluff, I do the same friggin thing hiring service people or buying vehicles, have to be honest I have always been that way. My price is my price and I will not flex. There are very few people who have walked away from our prices in the end, I know where they are coming from, know this game well as I play it also, bottom line is this gear costs, we do excellent work, I treat my employees like owners and pay them far more than others in this business, I hire the best and their work shows it, if you want to hire us, there is a cost. We are over the new startup finding clients hurtle so it doesn't matter at this point even if we only get 1 in 5 or 6 quotes as we have so many contracts on the books, it's a comfortable place to be in as I can focus on other areas of the operation.

Reply With Quote
Old 06-07-2009, 10:46 AM
turfmaster's Avatar
turfmaster turfmaster is offline
Senior Member
Join Date: Apr 2009
Location: Midwest
Posts: 366
Rep Power: 7
turfmaster is on a distinguished road
Default Stand Strong

I think part of the learning curve of a new business is to bid lower than you should just to get the job. After getting burned a few times you quickly learn.

Low balling in lawn care is nothing new. Generally the guys doing it so cheap are desperate for customers. When they finally know their operating costs they will either raise their prices or get out of the biz.
Reply With Quote
Old 06-07-2009, 11:38 AM
Steve's Avatar
Steve Steve is online now
Join Date: May 2003
Posts: 37,643
Rep Power: 10
Steve has disabled reputation

Great story.

I do think that when you first get your business started you are more desperate for work and are unsure of your costs and what you should charge so you tend to waiver a lot on your prices.

As your business is around longer you build up more confidence because you learn you can do a job and customers will pay you your price to work. This allows you to gain more customers and as we have seen stick to your guns more on your prices.

It is a lot easier to raise your prices when you have a full rooster of current clients than it is when you are desperately trying to get your first few customers.
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Tips for writing strong classified ads Steve General Business Discussions 2 06-30-2010 01:45 PM
things that may make you stand out from the croud? Lukacs Property Maintenance General Talk 10 03-23-2009 07:20 PM
Could you use bio-fuel to help you stand out? Steve Lawn Care Marketing & Post your marketing material for review! 6 01-17-2008 06:36 PM
How important it is to stand out. Steve General Business Discussions 0 05-11-2006 04:03 PM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
What am I looking at...
09-14-2015 03:51 PM
Today 01:30 PM
by mowandblow1980
29 882
Pressure Washing Like a...
08-01-2014 11:47 PM
Today 12:11 PM
by Steve
14 3,303
The Pro's are back on...
Yesterday 08:34 PM
Today 12:08 PM
by Steve
2 50
dash camera's
Yesterday 08:34 PM
Today 12:05 PM
by Steve
1 32
honest opinion please
02-17-2015 01:30 AM
Today 12:04 PM
by Steve
18 2,453
What have been your best...
09-29-2015 01:24 PM
Today 12:02 PM
by Steve
12 338
starting organic...
10-04-2015 12:22 PM
10-06-2015 05:05 PM
by Steve
1 72
Hi from Soggy Virginia!!
10-05-2015 12:47 PM
10-06-2015 05:01 PM
by Steve
1 60
organic fertilizing and...
10-05-2015 07:24 AM
10-06-2015 04:59 PM
by Steve
1 61
Stump grinding
09-18-2015 06:49 PM
10-06-2015 04:58 PM
by Steve
10 455
Leaf cleanup flyers?
08-04-2009 10:15 PM
10-06-2015 07:52 AM
by biglee
23 6,089
Credit Cards - What's in...
06-16-2015 03:04 PM
10-06-2015 06:55 AM
by Just for Cuts
8 2,463
Hello Everyone!!
L&L Lawn Care
09-22-2015 07:33 PM
10-03-2015 12:10 AM
by lxarth
7 282
Hello from Houston Texas
10-01-2015 10:21 AM
10-01-2015 09:29 PM
by Steve
2 93
Fall aeration /...
09-08-2015 09:37 AM
10-01-2015 05:34 PM
by lxarth
2 378
Hi from Illinois
01-02-2015 08:46 PM
09-30-2015 09:57 AM
by lxarth
6 1,254
How often to report...
09-29-2015 01:19 PM
09-29-2015 11:01 PM
by Steve
1 103
Hello From Michigans U.P.
09-28-2015 03:48 AM
09-29-2015 10:58 PM
by Steve
3 146
Sample commercial bid
09-02-2015 06:02 PM
09-29-2015 01:19 PM
by lxarth
2 2,654
Your 2015 summer review.
09-01-2015 11:01 AM
09-28-2015 06:19 PM
by Steve
24 3,233
The New Guy
09-27-2015 01:39 PM
09-28-2015 06:16 PM
by Steve
1 120
How would you approach a...
09-27-2015 05:15 PM
09-28-2015 06:15 PM
by Steve
1 144
Hello from Wisconsin
09-22-2015 04:15 PM
09-27-2015 08:44 PM
by SGL1
2 182
Needing a website built
06-17-2015 09:02 AM
09-27-2015 06:22 PM
by CLB454
13 5,265
Say Hello !!!
03-19-2007 11:18 AM
09-26-2015 05:38 PM
by mowandblow1980
1,234 414,388
Hello Everyone!
09-24-2015 08:04 PM
09-25-2015 11:10 PM
by Steve
1 166
Drones,what's your...
09-08-2015 11:04 AM
09-24-2015 11:07 PM
by ExtremeLawncareServices
9 505
Mid Michigan
09-22-2015 06:34 PM
09-24-2015 07:52 PM
by RonSonlawncare
5 215
Hello everyone!
09-22-2015 11:13 AM
09-24-2015 06:55 PM
by jrs.landscaping
10 370
SCAG Tiger Cat Deck Lift...
09-13-2015 11:40 AM
09-18-2015 09:03 PM
by rower30
10 454
17 tree stumps
09-11-2015 05:31 PM
09-17-2015 04:08 PM
by Steve
9 456
What would you charge?
09-11-2015 06:34 AM
09-16-2015 02:20 PM
by ZZK
6 556
Gutter cleaning
05-31-2015 03:16 PM
09-16-2015 01:33 PM
by Steve
7 938
carburetor adjusting tool
09-09-2015 05:35 PM
09-14-2015 09:34 PM
by SGL1
13 559
When to use a retaining...
09-13-2015 11:56 AM
09-14-2015 11:26 AM
by Steve
1 278
Hi everyone from...
09-12-2015 11:32 AM
09-14-2015 11:15 AM
by Steve
2 305
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 02:26 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 02:26 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy