Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > General Talk

General Talk If it doesn't fit anywhere else, post it here.

Stand Strong


General Talk

If it doesn't fit anywhere else, post it here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 06-07-2009, 12:38 AM
swstout's Avatar
swstout swstout is offline
Steve
 
Join Date: Jan 2009
Location: Canastota, NY
Age: 66
Posts: 1,082
Rep Power: 8
swstout is on a distinguished road
Default Stand Strong

Today was going to be a business free day. The boss wanted me to work on our yard (her flower gardens to be exact). We went to Lowe's for her flowers. I wore my T-Shirt with company info on it and drove my Ford Explorer (Company signs on it) over her objection.

While there, I had 5 people ask for information. I gave them each my magnetic business card and answered their questions. My wife was glad to get her flowers but a little angry at my making appointments (I didn't make any for today so I wouldn't have to sleep with the dog)!

When we got back home, a realtor was showing the foreclosed home to my right. I had tried to get her business earlier this year and she wasn't interested. The lawn, about 1.75 acres hadn't been mosed since the first week in April. The grass was at least knee high. When her clients left she came over to talk to me. Wanted the property taken care of.

I told her that it would take at least 3 runs to mow the lawn and gave her a quote of $200.00. for a one time mowing. She told me that was ridiculous, she could get someone to do for half that price. I said that $200.00 was my price and that I would require half down and the balance upon completion and walked away.

Two other companies came to measure the lot while I was working on my lawn. At 6:00 she called me back and my price wasn't out of line and could I do it tomorrow morning because she was showing it again in the afternoon. I said I would need the $100.00 deposit first. At about 7:00 she was knocking on my door with$100.00 cash and wanted quotes for 6 other properties.

The point I'm trying to make is that I didn't lower my price (although I considered it). I will do it myself and I want $50.00 per hour. I have no travel time and I am sure I can do it in under 4 hours but I wanted to establish my price.

She then told me that she couldn't do business with anyone who didn't have liability insurance and that none of the other people she called had it and she had to get it done by her husband and son and they didn't have the proper equipment (only a residential push mower).

Now she wants me to do 5 properties at my one time mowing price and then mow every 2 weeks under contract. I imagine all are in the same condition as this one and would not give her a price without seeing them. I bought a new mower yesterday. A
Poulan Pro Lawn Tractor, 19.5 Hp. I went with this because of price and that mowing is only about 10% of my business. I was looking at the various stand up mowers but decided to go with price. When people want mowing again I will get the improved mower and have the Poulon for my home mower.

The point is, don't cheapen your service costs. Provide them with the service they need at the price you need to grow. Remember, you are in business 24/7/365 and you want to stay in business.

Steve
__________________


Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 06-07-2009, 06:00 AM
picframer's Avatar
picframer picframer is offline
Andy
 
Join Date: Jan 2009
Location: Halifax, Nova Scotia
Posts: 2,885
Rep Power: 10
picframer will become famous soon enough
Default

Lawn care business tipsLawn Care Business Book
Congradulations Steve!!

I have posted and said before we are a walking, driving advertisement of our business, I drive my truck even to run personal errands even though it would cost a fraction to take the Passat as it has brought business in while in lots or on the road, I had a guy following me Friday who call my blackberry as he saw my name and number on the truck, we both pulled over on the highway and talked, I did a quote to level 32 loads of fill and he accepted.

On your other point, clients call our bluff, I do the same friggin thing hiring service people or buying vehicles, have to be honest I have always been that way. My price is my price and I will not flex. There are very few people who have walked away from our prices in the end, I know where they are coming from, know this game well as I play it also, bottom line is this gear costs, we do excellent work, I treat my employees like owners and pay them far more than others in this business, I hire the best and their work shows it, if you want to hire us, there is a cost. We are over the new startup finding clients hurtle so it doesn't matter at this point even if we only get 1 in 5 or 6 quotes as we have so many contracts on the books, it's a comfortable place to be in as I can focus on other areas of the operation.

Andy
Reply With Quote
  #3  
Old 06-07-2009, 11:46 AM
turfmaster's Avatar
turfmaster turfmaster is offline
Senior Member
 
Join Date: Apr 2009
Location: Midwest
Posts: 366
Rep Power: 6
turfmaster is on a distinguished road
Default Stand Strong

I think part of the learning curve of a new business is to bid lower than you should just to get the job. After getting burned a few times you quickly learn.

Low balling in lawn care is nothing new. Generally the guys doing it so cheap are desperate for customers. When they finally know their operating costs they will either raise their prices or get out of the biz.
Reply With Quote
  #4  
Old 06-07-2009, 12:38 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,982
Rep Power: 10
Steve has disabled reputation
Default

Great story.

I do think that when you first get your business started you are more desperate for work and are unsure of your costs and what you should charge so you tend to waiver a lot on your prices.

As your business is around longer you build up more confidence because you learn you can do a job and customers will pay you your price to work. This allows you to gain more customers and as we have seen stick to your guns more on your prices.

It is a lot easier to raise your prices when you have a full rooster of current clients than it is when you are desperately trying to get your first few customers.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Tips for writing strong classified ads Steve General Business Discussions 2 06-30-2010 02:45 PM
things that may make you stand out from the croud? Lukacs Property Maintenance General Talk 10 03-23-2009 08:20 PM
Could you use bio-fuel to help you stand out? Steve Lawn Care Marketing & Post your marketing material for review! 6 01-17-2008 07:36 PM
How important it is to stand out. Steve General Business Discussions 0 05-11-2006 05:03 PM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
stubbon people
Bradcook21
02-16-2015 04:25 PM
Today 12:38 PM
by jrs.landscaping
39 1,239
How to sell annual...
GroPro
02-17-2015 12:31 PM
Today 11:57 AM
by CHenricks
6 517
I'm Back With The Best...
aduttonater
02-21-2015 01:41 AM
Today 08:48 AM
by jrs.landscaping
11 523
rock salt
Bradcook21
02-24-2015 11:17 AM
Today 08:46 AM
by jrs.landscaping
23 483
price for snow clearing?
Bradcook21
02-25-2015 09:11 PM
Yesterday 08:54 PM
by Bradcook21
5 177
My Newborn son
avetslawncare
Yesterday 01:07 PM
Yesterday 02:18 PM
by Steve
2 56
Facebook
element009
03-23-2011 09:36 AM
Yesterday 11:37 AM
by ExtremeLawncareServices
52 11,791
Blade sharpener
Just for Cuts
07-04-2014 01:31 PM
02-26-2015 03:43 PM
by Mr. Mow
15 1,725
viking cyclon.
uppercut
01-29-2015 09:12 PM
02-26-2015 02:54 PM
by Steve
5 507
Ugliest lawn contest
Steve
02-23-2015 04:17 PM
02-26-2015 02:51 PM
by Steve
2 273
Start LIKING FACEBOOK...
rlclawncare123
02-26-2015 01:06 AM
02-26-2015 02:41 PM
by Steve
1 109
Another website update
Chilehead
02-26-2015 11:24 AM
02-26-2015 12:46 PM
by Just for Cuts
3 105
tips on creating a...
BLAZIER-1991
01-08-2015 07:22 PM
02-26-2015 02:44 AM
by ExtremeLawncareServices
5 712
New Lawn Care Service...
rlclawncare123
02-26-2015 12:49 AM
02-26-2015 02:24 AM
by ExtremeLawncareServices
1 111
Finally!
SGL1
02-22-2015 09:46 PM
02-25-2015 10:15 PM
by SGL1
13 450
leaf removal.. mulching...
facework84
08-05-2011 03:26 PM
02-25-2015 08:07 PM
by Steve
5 2,793
How many customers?
SC93
02-25-2015 12:40 AM
02-25-2015 04:59 PM
by SC93
5 230
Irrigation...
charlieallen
02-24-2015 01:16 PM
02-25-2015 02:58 PM
by Steve
6 222
use a small business...
BLAZIER-1991
12-25-2014 12:21 AM
02-25-2015 12:46 AM
by SC93
33 2,808
honest opinion please
uppercut
02-17-2015 02:30 AM
02-24-2015 07:12 PM
by homey
10 648
2nd year advice anyone
Bradcook21
02-18-2015 07:00 PM
02-24-2015 05:15 PM
by Bradcook21
14 629
need help
lawnexpers115
02-23-2015 05:36 PM
02-24-2015 02:49 PM
by Steve
3 268
Hello People
nativikee
02-23-2015 07:17 PM
02-24-2015 02:43 PM
by Steve
4 273
New member
qua ke zik 001
02-23-2015 11:24 AM
02-23-2015 03:40 PM
by Steve
1 228
New Video
Sprinkler Buddy
02-22-2015 09:18 PM
02-23-2015 03:19 PM
by Sprinkler Buddy
2 255
need help with SCAG...
apmAkron
02-23-2015 09:14 AM
02-23-2015 01:57 PM
by apmAkron
3 252
which degrees would be...
BLAZIER-1991
02-20-2015 04:46 PM
02-23-2015 01:47 PM
by Steve
9 417
Trouble logging in
avetslawncare
02-21-2015 02:06 PM
02-23-2015 01:44 PM
by Steve
1 493
John Deere Quik Track...
acrajchel
02-20-2015 03:12 PM
02-23-2015 01:40 PM
by Steve
1 285
Trimming and...
joshlawncare
02-15-2015 02:04 PM
02-22-2015 09:48 PM
by SGL1
5 617
where can i post this
zippy-phil
02-17-2015 07:58 PM
02-20-2015 02:02 PM
by Steve
7 501
These are the days on...
ExtremeLawncareServices
01-11-2015 11:41 AM
02-19-2015 04:43 PM
by ExtremeLawncareServices
29 2,653
Thumbs up or down?
lawnman1959
02-18-2015 11:40 AM
02-19-2015 01:22 PM
by Chilehead
3 416
Am I growing too fast?
Mattcrump
08-04-2011 11:54 PM
02-19-2015 12:34 PM
by Steve
11 5,207
Say Hello !!!
Steve
03-19-2007 12:18 PM
02-19-2015 12:31 PM
by Steve
1,215 371,782
How to obtain more...
winkie61
02-17-2015 08:31 AM
02-19-2015 12:29 PM
by Steve
3 522
Mowing 2 acres
Bradcook21
01-05-2015 03:13 PM
02-19-2015 12:23 PM
by Steve
16 1,469
FREE Custom Website...
breadcrumb
01-31-2015 10:58 PM
02-18-2015 01:32 PM
by Steve
5 1,111
Taking a step back
Billy Goat
02-16-2015 07:37 AM
02-18-2015 01:17 PM
by Chilehead
9 595
Employees
stevej
02-17-2015 05:25 PM
02-18-2015 12:47 PM
by Mr. Mow
1 406
Landscapers from hell!!
Chilehead
01-29-2015 03:55 PM
02-17-2015 07:48 PM
by ExtremeLawncareServices
9 1,015
Cannot access your Itune...
winkie61
02-17-2015 10:00 AM
02-17-2015 03:26 PM
by Steve
1 359
Advertising on internet...
Sprinkler Buddy
02-13-2015 01:22 PM
02-17-2015 01:00 PM
by Steve
9 675
new to this forum
NIP'N'TUK
02-14-2015 07:54 PM
02-16-2015 10:03 PM
by Steve
2 490
Advice on bidding 20...
sleepydunn
02-15-2015 07:38 PM
02-16-2015 09:59 PM
by Steve
4 605
New to me mower
xandrew245x
04-27-2014 08:02 PM
02-16-2015 09:48 PM
by Steve
8 1,396
mower blades
tlf59263
02-09-2015 12:36 PM
02-16-2015 05:16 PM
by Just for Cuts
8 822
Just Quit?
ringahding1
01-30-2015 06:23 AM
02-16-2015 02:16 PM
by joshlawncare
18 1,508
Advice on Bidding...
veteranlawnservice
02-08-2015 09:21 PM
02-16-2015 12:14 PM
by joshlawncare
18 1,221
Extending the life of...
rmccutchan
01-17-2015 12:37 AM
02-16-2015 09:51 AM
by rmccutchan
20 1,588
» Popular Tags
4wd apartment complex bark blades blowout bob villa collections commercial demonstration edging employee problems equipment rental facebook ferris first truck flyers free advertising gopherhaul grass growing a lawn care business hardscapes hills hiring husqvarna hydraulic introduction landscape landscape services landscaping training lawn aeration lawn care lawn care business podcast lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care website marketing more customers business mr dave ordinance past due patio install per hour charge podcast profit on employee pto push versus ride running a business scag v-ride scripts search engine optimization sell the vision seo shreaded small engine repair sq ft square foot sulky tractor auger trailer tree trimmer rack truck new used landscape walk behind web design website winterization won't return wright stander rh
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 01:55 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 01:55 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy