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Best way to invoice customers


Starting a lawn care business.

How to start a lawn mowing business, lawn care business, or landscaping business. If you are starting a lawn care business, ask your questions here.
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Old 05-25-2009, 09:45 PM
KurtisCummings KurtisCummings is offline
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Default Best way to invoice customers

Okay question -

What is the best way to charge customers?

1) Send an invoice after each cut, then add all invoices up for the month and send them a statement, requiring them to pay at the end of the month

or

2) Send a statement at the beginning of the month, & have the customer pre-pay for the month, for say 4 sessions, and if need be, send additional invoices as needed

What are you guys doing right now? How are you making the Gopher Software work for you?
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  #2  
Old 05-25-2009, 10:01 PM
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Default Depends on the customer

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Originally Posted by KurtisCummings View Post
Okay question -

What is the best way to charge customers?

1) Send an invoice after each cut, then add all invoices up for the month and send them a statement, requiring them to pay at the end of the month

or

2) Send a statement at the beginning of the month, & have the customer pre-pay for the month, for say 4 sessions, and if need be, send additional invoices as needed

What are you guys doing right now? How are you making the Gopher Software work for you?
I use Gofer software for invoicing but if they want to pay by credit card I use PayPal Invoice (not paypal checkout) The cost is 2.9% + $0.30. PayPal emails them the invoice. They pay PayPal. I request money from PayPal and the direct deposit the money in my account as soon as the next day.

If they don't pay via PayPal, I print up an invoice to be delivered when the job is done by the worker who does the job. If no one is home, they put the invoice in a plastic bag and leave it on their door.

Monthly statements (or thank you notes for those who have paid) are sent out the last day of the month. Upsells are handled the same way.

Steve
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Old 05-25-2009, 11:22 PM
KurtisCummings KurtisCummings is offline
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When are you making your invoices due? How long do they have to make payment?
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Old 05-25-2009, 11:24 PM
KurtisCummings KurtisCummings is offline
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What payment solution did you select when signing up for PayPal Business?

Website Payment Standard
Website Payments Pro
Virtual Terminal
PayPal as an Addtl. Payment Option
e-Mail Payments
Payflow Gateway
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Old 05-26-2009, 02:24 AM
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Default Payment Due

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When are you making your invoices due? How long do they have to make payment?
Payment due upon receipt!

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Old 05-26-2009, 02:26 AM
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Default Payment Solution

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Originally Posted by KurtisCummings View Post
What payment solution did you select when signing up for PayPal Business?

Website Payment Standard
Website Payments Pro
Virtual Terminal
PayPal as an Addtl. Payment Option
e-Mail Payments
Payflow Gateway
Website Payment Standard

Steve
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Old 05-26-2009, 05:30 AM
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I email an invoice or I should say the software does, to the customer two days before the service, in the comments field it states, we will be at your property on the date shown on this invoice, it would be appreciated if you could have payment ready for us. Some clients are planning holidays, they either pay in advance or leave credit card information with us and we bill the morning of the service.

I would guess 95% +/- of clients have the payment ready, some call and use their credit card, bottom line is the crew doesn't leave until paid. Some clients leave payment in a specified place, we have a place that works for everyone.

Our receivables are NIL and have been since I started.

Andy
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Old 06-01-2009, 05:09 PM
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Hi Andy,

That's a great suggestion on how you deal with your Receivable invoices and I've spoken to a lot of other clients who use a similar setup that you've outlined. Some users like to export their invoices to PDF format and then email to their customers. You can read how to do this in this blog:
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Old 06-01-2009, 07:04 PM
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Quote:
Originally Posted by KurtisCummings View Post
What payment solution did you select when signing up for PayPal Business?

Website Payment Standard
Website Payments Pro
Virtual Terminal
PayPal as an Addtl. Payment Option
e-Mail Payments
Payflow Gateway
I'm using e-mail payments right now, so far so good.
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Old 06-01-2009, 07:18 PM
ritchiem
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A good way to invoice and have money coming in the door...well this is the way I do it.

My contracts get billed out on the 15th of every month 'Net 15 days'

My time and material get billed out on the 30th, 31st of every month 'Net 15 days'
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