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Trials & Tribulations - The drama of running a business and of life. It's not as easy as it looks. Running a business is full of drama. Customers, employees, money, family, time. You name it, it's a problem. Share with us your drama and how you handled it.

Some people man...


Trials & Tribulations - The drama of running a business and of life.

It's not as easy as it looks. Running a business is full of drama. Customers, employees, money, family, time. You name it, it's a problem. Share with us your drama and how you handled it.
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  #1  
Old 05-24-2009, 08:44 PM
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Default Some people man...

I'm sure we've all been through this situation before.

When you have things to do, & someone insists that they can help you, you say , "no no, it's ok"

They reply, "It doesn't matter, i'll take care of it" so finally you give in & tell them what needs to be done, & in detail.

The time comes when what was supposed to be done, hasn't even been started. You are now behind on your work because you put your trust into someone who has now set you back.

You now tell the person that it was wrong to have offered help if they weren't going to follow through, but this person takes offense & says, "well if your going to be like that, you'll never have my help ever again!"

So you explain to them once more, "If I am busy & I need things done, & I say I will take care of them, DO NOT continue to insist on helping me if you don't follow through because now I have wasted my time relying on you & my schedule is bombed. Now I can't get what needs to be done this week."

it's when people like this take offense, which really pisses me off. I stick with the saying, "If you want something done right, do it yourself" better yet,

"If you want something DONE AT ALL, do it yourself!"

In my entire lifetime I have been disappointed by people trying to give a helping hand, & in no time at all they screw me over. Not once has someone helped me on my journey to become successful. Even my parents would rather rip me off then to help me achieve anything.

So if your looking for a future, don't start if you can't put your foot down & do everything yourself at least once before relying on someone.

The only time I have gotten complaints from my customers is when a friend needed a few bucks, so I let him handle a few jobs. Big mistake. Don't hire someone you can't yell at & have the balls to fire.

I know I'm not specific on the entire subject, but it's because I deal with this crap daily. I work hard & people suddenly have sympathy for me, I now tell these people who offer help, that I'd rather bust my a$$ until I spontaneously combust then to rely on some clueless dip**** who thinks they can help ME.


I had a bad day, it cost me $800.00 instead of $0.00
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  #2  
Old 05-30-2009, 12:47 PM
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Lawn care business tipsLawn Care Business Book
I think entrepreneurs are self starters that can rely on themselves. Many people never develop that skill because they are told throughout their entire lives what to do and when. But an entrepreneur creates his/her own path and follows the beat of their own drummer.

The fact that you do what you do is a sign you have what it takes to be successful as an entrepreneur. So ultimately it is a good thing.

Would you like to tell us more about what happened on this day that made it ending up costing you $800? Also what would you do differently in the future? It could help others that find themselves in similar situations.
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Old 05-30-2009, 02:27 PM
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Man I can totally relate to your frustration. I can't rely on anyone in my family at all. I bought a house in Indiana but 2 years later got sent to Alaska. Well my brother said he was going to rent my place so I busted my butt to get all my stuff out and all that and he ended up not renting it. He, aong with my parents, also assured me they would take care of the place for me. Yeah well that didn't happen either I had to pay a LCO to mow the grass and stuff like that. I even left a mower there for them to use a nice Toro 48" cut. Now my brother told me he wants to rent it.... I just want to sell it and get rid of the headache. So yeah I trust no one, I believe no one, and I never ask anyone for help.
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Old 05-30-2009, 08:24 PM
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Amen to that brother!
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Old 05-30-2009, 11:18 PM
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Originally Posted by doug1980 View Post
Man I can totally relate to your frustration. I can't rely on anyone in my family at all. I bought a house in Indiana but 2 years later got sent to Alaska. Well my brother said he was going to rent my place so I busted my butt to get all my stuff out and all that and he ended up not renting it. He, aong with my parents, also assured me they would take care of the place for me. Yeah well that didn't happen either I had to pay a LCO to mow the grass and stuff like that. I even left a mower there for them to use a nice Toro 48" cut. Now my brother told me he wants to rent it.... I just want to sell it and get rid of the headache. So yeah I trust no one, I believe no one, and I never ask anyone for help.
You sound like me!

Here's another story...

Every year my step father & mother go to their home in Newfoundland. This year my mom decided not to go. Every time they've gone, my step father ditches my mom to play golf with his buddies, my mom ends up staying at the house doing nothing. Not too fun huh?

My step father was upset, so he took out his frustrations by mowing his lawn = my job....

The problem, I come to see what's up after a weeding job. I look at the lawn & I totally freak out.

He cut the grass too short, with dull blades, & has done the worst mowing job I had ever witnessed!!! The grass was in clumps, there are now tons of holes & burnt patches... He even messed up the neighbors lawn!

Step Father: Can you fix it?

Me: Well it's a good thing I didn't put my companies sign on the lawn or else I'd never get business! If I'm going to fix this, I need to change out of my work clothes so no one will know I'm apart of my company, this is embarrassing! Now I have to run my mower over the lawn to make proper lines hoping it can somehow fix itself, this wastes my time & money, & reputation.


I did the front, my mother calls me later & says, "I didn't want to tell you, but he mowed the back too"

MAN I can't believe the damage... The entire lawn is a disaster, I should have taken pictures!!! He litterally kept no pattern, it's a bunch of circles & zig zags... Damnit! It will look like this for weeks!
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Old 05-31-2009, 12:27 AM
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You sound like me!

Here's another story...

Every year my step father & mother go to their home in Newfoundland. This year my mom decided not to go. Every time they've gone, my step father ditches my mom to play golf with his buddies, my mom ends up staying at the house doing nothing. Not too fun huh?

My step father was upset, so he took out his frustrations by mowing his lawn = my job....

The problem, I come to see what's up after a weeding job. I look at the lawn & I totally freak out.

He cut the grass too short, with dull blades, & has done the worst mowing job I had ever witnessed!!! The grass was in clumps, there are now tons of holes & burnt patches... He even messed up the neighbors lawn!

Step Father: Can you fix it?

Me: Well it's a good thing I didn't put my companies sign on the lawn or else I'd never get business! If I'm going to fix this, I need to change out of my work clothes so no one will know I'm apart of my company, this is embarrassing! Now I have to run my mower over the lawn to make proper lines hoping it can somehow fix itself, this wastes my time & money, & reputation.


I did the front, my mother calls me later & says, "I didn't want to tell you, but he mowed the back too"

MAN I can't believe the damage... The entire lawn is a disaster, I should have taken pictures!!! He litterally kept no pattern, it's a bunch of circles & zig zags... Damnit! It will look like this for weeks!
Wow...it's ashame you can't pick your family ain't it? My familyalways has their hands out. If I'm doing good in life they try to find ways to drag me down. Like now that I'm trying to start this business...again...they find ways that it will benefit them. Like they will do anything to deserve any money. It makes me laugh sometimes though.
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Old 05-31-2009, 01:22 AM
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Lol, they are my WORST customers.

They don't pick up dog crap, their payments are always late, & they even rip me off! They are unbelievable, but it's practice!

Parents are always trying to ruin whatever it is that benefits their children it seems.

If your making money, they want rent. Your now out of money & can't save up enough to move out. That's the way it was. They bug you, push you around, but keep you from being successful. The support they give is unnecessary, but you for some reason need to reward them for it.

My mother bought be a new spade, ONLY because she borrowed my last one & broke it. Now I owe her respect & my soul for buying me something I already had.... It's a shame... The sad part is I had already bought a new one, so she went out of her way to push me over the edge!

Parents, keep away, keep away!!!
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Old 05-31-2009, 02:07 PM
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Parents are always trying to ruin whatever it is that benefits their children it seems.

If your making money, they want rent. Your now out of money & can't save up enough to move out. That's the way it was. They bug you, push you around, but keep you from being successful. The support they give is unnecessary, but you for some reason need to reward them for it.

My mother bought be a new spade, ONLY because she borrowed my last one & broke it. Now I owe her respect & my soul for buying me something I already had.... It's a shame... The sad part is I had already bought a new one, so she went out of her way to push me over the edge!

Parents, keep away, keep away!!!
Sorry to disagree with you but as far as them trying to ruin whatever benefits their children, perhaps its just a matter of perspective on what really benefits the children. After all, they have spent a lot more time in life than we have. And likely have made more mistakes than we have.

As far as the rent issue, could it be that they are trying to teach responsibility and self sufficiency? To not blow it on "nothings"? I'd say your mother bought you the spade because she owed it to you. After all, she broke the last one. And look at it this way, now you have two spades on case you hire and employee and need a second one! And no, you don't owe her respect because she bought you the spade. You owe her the respect because she is your mother!!!

Respectfully, and from my perspective,
Eli
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Old 05-31-2009, 04:22 PM
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It was about 3 weeks before Mothers day, I was helping another guy cut down a tree. It was the last day we were working on it and we were cleaning up. We finished about 6:30pm.

I had gotten a message earlier from my aunt that lives about 30 minutes away saying that she couldn't get her lawn mower started and wanted the grass cut. I told her I'd come out and get it done when I finished up on the tree.

So once I was finished I jumped in my truck and flew out there, 30 minutes, mind you. I was rushing because I was running short on daylight. I got there and started right on the yard, didn't even talk about how much.

Well, about 15 minutes into cutting I ran across a real thick area and my tensioner fell apart. The bearings in it weren't greased and went everywhere. So I spent another 10-15 minutes trying to get her push mower started. Finally, it started and I finished the front yard with it.
By this time it's dark and I can't edge with my trimmer in the dark, so I load everything back up.

She asks how much she owes me, I say, "how much can you afford?" She says, "all I have is $24." Pause...

Now I know y'all don't know, but my family, most of 'em, are selfish as hell. She lives in a $200k house that she and her husband just bought last August and can't keep the grass cut.


I told her that I would charge her $75 to do it on a regular basis, then I went down to $65.

The first thing that came out her mouth was, "What happened to the family discount?"
I said, "What happened to supporting family when they are trying to do something?"
I proceeded to ask her how much her house cost. She said, "what difference does that make? It doesn't matter."
I said, "It does matter, because when I went to real estate school they taught us how to estimate the cost of home maintenance into the cost of a home. If you or your agent didn't do that then you or they did you an injustice."

I then told her that I'd charge about $120 for a yard her size, front and back, if it was anybody else. She said, "$120?! " Mind you, I didn't do the back this time, because it was already dark.

Her husband came home in a Jaguar while I was in the middle of trying to get her push mower started. We spoke, he watched for a minute and went in the house.

I just got the $24 and got the hell on. The following business day, I had to go to the lawn equipment store to get a tensioner and spring, it came up to $43. Now, I thought to myself, "I didn't even make enough to cover gas to and from her house, I broke my walk behind mower, and didn't make enough to buy the parts I need to stay in business. Stuff like this bothers me to no end.

This is what I come from


Then a few weeks later I was in her area doing an estimate for somebody else and decided to do her yard on my way back in. Nobody was home, she's a teacher. I did the front no problem, edged it up like a surgeon, then opened the door to the back yard and it's waist high. I'm 6'2" and her grass was WAIST HIGH. So I dig in, starting w/ my trimmer. 3.5 minutes into her back yard I decided I don't have the time to do it all and run the risk of possibly breaking my walk behind again. She has a wooden privacy fence around back yard, so I'm just going to trim all the way around the inside of the fence. I spent 30 minutes doing that, it was work y'all.

After I trimmed, I loaded and left. She didn't call me, I didn't call her.


I get a call a few weeks later asking if I'll cut it her back yard. She said, "somebody already did the front, I think my husband got somebody to it. I said, "I was just out there and did the front and trimmed the back."

The first thing out of her mouth wasn't "Thank you", or "Oh really, I appreciate that", it was "why didn't you do the back yard?!

I told her, "I really didn't have the time to cut any more free grass that day." We talked some more and I basically told her $60 to cut her back yard. She tried to jew me down to $40, I wasn't going for it. I told her I'm not doing it. Haven't talked to her since.
They call themselves family
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Old 05-31-2009, 05:50 PM
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Sorry to disagree with you but as far as them trying to ruin whatever benefits their children, perhaps its just a matter of perspective on what really benefits the children. After all, they have spent a lot more time in life than we have. And likely have made more mistakes than we have.

As far as the rent issue, could it be that they are trying to teach responsibility and self sufficiency? To not blow it on "nothings"? I'd say your mother bought you the spade because she owed it to you. After all, she broke the last one. And look at it this way, now you have two spades on case you hire and employee and need a second one! And no, you don't owe her respect because she bought you the spade. You owe her the respect because she is your mother!!!

Respectfully, and from my perspective,
Eli

I stand corrected by what information I've stated, & your information is well put!

I will provide you with more information & to prove my point will take some time, it is family & there are some things we just have to put up with, it's family law lol...


Basically my family was given a discount off my service, a $140.00 discount.

The previous company that did their lawn charged, $1,200.00. I am charging, $700.00. Without my discount, I would still be below the previous companies price, my price would have been $840.00.

There are two ways to look at a problem with family. Like stated below,

a)Family should get a discount
b)Family shouldn't get a discount, & be more supportive
c)Family should get a discount, & be more supportive of you

a) I understand that giving family a discount, is human. Though there are some times when they expect too much & suddenly something happens to your equipment & you lose money big time. You do not profit with family & they are able to tear you down. It is safe to charge them the full amount, & is totally understandable when looked at as business.

b) I believe family should pay the full amount of your estimate, but you should always do freebies which don't eat your wallet. Planting, Weeding, & other odd jobs you can think of.

c) I look at this situation in several ways, some families should be given a discount, while others should pay up.

I would offer my Dad discounted services because he doesn't have any luxury in his life whatsoever. And it's in the NEED category.

My step father on the other hand leaves a trail of money wherever he walks. He doesn't need a discount, so it's in the WANT category.



More news;

My step father called me up & complained that I wasn't around today to help him trim the bushes & help cleanup. It had began to rain & a mess was left everywhere. I take a look at the job & witness MY blower sitting out in the rain. Thanks Step Father!

I tell him, "Why are you blaming to me? You should have called me previously & let me know what you were doing, than to point your fingers at me for your lack of strategy.

You didn't call me, so I wasn't aware. Your complaining about the rain, blaming me for not showing up earlier? Well why didn't you start earlier & try to beat the rain? Did you not check the weather? I guess not! How did you go about doing the job? Did you know with a little bit of simple planning you could have done this job in seconds all by yourself?

He was trimming & using my blower for 3 hours, while he had my brother use one of those pathetic yard vacuums that honestly DO NOT WORK AT ALL!!! I told him that instead of wasting my gas, use it wisely & blow the debris on the lawn & rake up the big stuff. Then I will mow the rest of it up when the rains done. Or he could have used his mower.

Anyway I gotta go make some dinner I'm starved! I'll be back to update!!!

Hope you all have had a great weekend, I saw "Night at the Museum 2" it was lame. Lol.
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