Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > Lawn Maintenance / Lawn Renovation

Lawn Maintenance / Lawn Renovation
A great way to talk about all things lawn care related. Grass, turf, shrubs, trees, aeration, fertilization, reseeding, hydro-seeding, mowing, grub control, chemicals and pesticides. Ask questions, give answers. Grow!

client had me scalp yard


Lawn Maintenance / Lawn Renovation

A great way to talk about all things lawn care related. Grass, turf, shrubs, trees, aeration, fertilization, reseeding, hydro-seeding, mowing, grub control, chemicals and pesticides. Ask questions, give answers. Grow!
Reply
 
Thread Tools Search this Thread
  #1  
Old 05-23-2009, 03:16 AM
xmark lawn
Guest
 
Posts: n/a
Default client had me scalp yard

hi
a customer had me scalp their yard friday, i know its a bad idea but i was afraid to say anything. any comments?
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


Reply With Quote
  #2  
Old 05-23-2009, 07:31 AM
musician/lawnman's Avatar
musician/lawnman musician/lawnman is offline
Chuck
 
Join Date: Feb 2008
Location: South West Florida
Posts: 919
Rep Power: 7
musician/lawnman is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
Yeah, Your a proffesional right?
"No, Sir I will not do that to your lawn. It will be bad for the health & overall root system of your lawn, not to mention it will look horrible. Your neighbors will be instantly convienced that I have no idea what I am doing if I were to cut it that short."

Why did he want it scalped?
__________________
AAA QUALITY CLEAN CUT, LLC.
LAWN CARE & LANDSCAPING
Visit us here:

  #3  
Old 05-23-2009, 11:19 AM
majoe7 majoe7 is offline
Senior Member
 
Join Date: Feb 2009
Location: Florida
Posts: 184
Rep Power: 6
majoe7 is on a distinguished road
Default

Quote:
Originally Posted by musician/lawnman View Post
Yeah, Your a proffesional right?
"No, Sir I will not do that to your lawn. It will be bad for the health & overall root system of your lawn, not to mention it will look horrible. Your neighbors will be instantly convienced that I have no idea what I am doing if I were to cut it that short."

Why did he want it scalped?
I can agree with Chuck 100 % on this matter. Why would he want this done to his lawn here in hot and drought conditions? Even with all the rain it would shock and ruin his lawn. If he had an issue with insects or a fungus, I would ensure that he has a service for lawn spraying and treatment.

We need more info on why he wanted this done.

I personally will never do this if clients asked me to do it other than for a full replacement of sod. Clients tend to forget that they need a good and regular lawn spraying system in place to have a great looking lawn to go along with our hard work in maintaining their beautiful lawn.

JMO

John
Reply With Quote
  #4  
Old 05-24-2009, 09:41 AM
xmark lawn
Guest
 
Posts: n/a
Default

thanx guys
i hated to do it but the customer was very insistent.they felt it was getting too long too fast.
Reply With Quote
  #5  
Old 05-26-2009, 12:56 AM
CHEESE2009's Avatar
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 73
Posts: 4,475
Rep Power: 10
CHEESE2009 is on a distinguished road
Default

Customers can be tards.

Don't do anything that can cause your business trouble. What would happen if his grass suddenly stopped growing forever? Tell him it's too risky & that you follow guidelines to ensure his lawn stays healthy. If he has a problem with it, suggest to him that he find another company.
Reply With Quote
  #6  
Old 02-23-2010, 10:02 AM
lawn mowering
Guest
 
Posts: n/a
Thumbs down Tell them NO

I set a standerd grass length that all of my customers get if they tell me I "need" to change the length. I tell them sorry I can not do that because (whatever).the people's lawn who say thats fine/good grows for an extra month or 2 after everyone elses lawn has died at the end of the year. I also put a lawn sign infront of customers lawns (only people who say its o.k Because it is their yard you cant just stick it their) so if I killed someones lawn because the customer wanted it shorter anyone who drove by would instantly think 'Ill remember not to hire ****** lawn care!'
Reply With Quote
  #7  
Old 02-23-2010, 03:06 PM
picframer's Avatar
picframer picframer is offline
Andy
 
Join Date: Jan 2009
Location: Halifax, Nova Scotia
Posts: 2,885
Rep Power: 9
picframer will become famous soon enough
Default

Quote:
Originally Posted by xmark lawn View Post
thanx guys
i hated to do it but the customer was very insistent.they felt it was getting too long too fast.
I would never do it, tell the customer it is not something you do, as Chuck mentions it is a really poor reflection on you and your company to neighbours or people driving by that don't know and will never ask what the story is.

The solution to fast growing grass is to simply bag the clippings and then go over the lawn with a sweeper, it will stop fast growing grass in it's tracks.
__________________
Andy
Halifax, Nova Scotia
Reply With Quote
  #8  
Old 02-23-2010, 04:18 PM
XtreemGreen XtreemGreen is offline
Senior Member
 
Join Date: Sep 2008
Location: Pasco, Fla
Age: 43
Posts: 429
Rep Power: 6
XtreemGreen is on a distinguished road
Default

Old post.. but o well... I could also depend on the grass type..
There are only 2 typical grasses down here.. St.Augestein and Bahia...

If you scalp Bahia, chances are it will come right back.. St.Aug grass will most likely die...

Hopefully this customer didnt con him into an insurance scandle for a new yard...
__________________


In Memory of My Dad..1943-2008..Gary "Snuffy" Smith
Reply With Quote
  #9  
Old 02-24-2010, 11:03 AM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,171
Rep Power: 10
Steve has disabled reputation
Default

Quote:
Hopefully this customer didnt con him into an insurance scandle for a new yard...
It's amazing when you are getting started in any industry how you just don't know any better and the customers can really push you around. Even to the point of committing insurance fraud as you mentioned above.

I bet we could create quite a long discussion on the things we let customers push us into doing.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #10  
Old 05-17-2010, 12:54 PM
lxarth lxarth is offline
Senior Member
 
Join Date: Mar 2010
Posts: 137
Rep Power: 5
lxarth is on a distinguished road
Default

I know this post is months old, but I was just looking through the threads to see what is out there.

I cut grass at 3-inches on all my lawns. Well, the maintained lawns, if it's overgrown I cut as high as my mower will allow. I have had a couple customer tell me to cut it "short, short, short". I tell them I can go as low as 2.5-inches.

But if they were to as me if I can go shorter, I would have to say no. It seems like the same reasoning: "It grows really fast".

I've only scalped a lawn in preperation for dethatching, and boy did it look like crap!

I never thought about an insurance scandle, but watch out!
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Could you do this to your front yard? Steve Show Off - Picture Post - Photo Gallery 5 02-20-2011 12:11 PM
First comercial client onthegreen Starting a lawn care business. 9 12-28-2009 08:26 AM
my back yard 3-27 lawnofthemonth Show Off - Picture Post - Photo Gallery 3 03-28-2009 06:51 PM
How Well Do You Know Your Client? Steve General Business Discussions 4 04-26-2006 08:27 AM
twice a week client dogduty Gopher Software Support Archived Question & Answers - Read Only 8 05-02-2004 06:25 AM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Need help determining...
Jbss861
07-20-2014 02:33 PM
Yesterday 11:18 PM
by SGL1
8 182
Got my first lawn job...
SGL1
06-11-2014 09:19 PM
Yesterday 11:15 PM
by SGL1
25 1,065
Scag new "Eliminator"......
ExtremeLawncareServices
07-20-2014 10:45 AM
Yesterday 10:11 PM
by ExtremeLawncareServices
7 160
new to me box truck
jrayb39667
03-06-2014 10:20 PM
Yesterday 08:31 PM
by jrayb39667
13 1,265
Lawn Service back in...
LawnCareMan280
07-18-2014 09:00 PM
Yesterday 07:18 PM
by LawnCareMan280
3 146
Should I ?
googus
Yesterday 04:06 PM
Yesterday 04:06 PM
by googus
0 47
Overspray?
stevef1201
07-21-2014 04:20 PM
Yesterday 03:59 PM
by stevef1201
2 64
My First Apartment...
SSLCtn
05-26-2014 10:17 PM
Yesterday 03:37 PM
by jrs.landscaping
12 771
Hello Everyone! Newbie...
SLKlawn
07-17-2014 06:22 PM
Yesterday 01:53 PM
by Steve
6 194
Proper height for lawn
rob lederhilger
05-26-2014 08:01 AM
07-21-2014 02:53 PM
by LawnDoctor
9 596
need professional advice...
Fiddlers_green
07-20-2014 07:21 PM
07-21-2014 02:29 PM
by Steve
1 100
Blade sharpener
Just for Cuts
07-04-2014 12:31 PM
07-21-2014 01:48 PM
by Steve
9 425
What's my business worth?
Chaz
07-16-2014 01:35 PM
07-21-2014 01:45 PM
by Steve
4 205
Single tree, mow customer
WesleySnips
06-27-2014 10:12 AM
07-21-2014 01:04 PM
by Steve
12 488
1.5 Acre Jungle
WesleySnips
07-15-2014 05:57 PM
07-20-2014 11:31 AM
by ExtremeLawncareServices
21 499
Selling lawns like...
eastsidelandcare
07-17-2014 03:51 PM
07-20-2014 08:03 AM
by kslawn
1 140
Crop Rotation Techniques...
eastsidelandcare
07-17-2014 03:47 PM
07-19-2014 05:40 PM
by kslawn
1 104
Gopher schedule software
Ray
07-18-2014 04:13 PM
07-18-2014 04:13 PM
by Ray
0 107
2006 Chevy fuel pump...
KevinsLawns
07-17-2014 08:39 PM
07-18-2014 11:51 AM
by Steve
1 105
Halfway point of year!
Steve
07-01-2014 12:08 PM
07-18-2014 11:38 AM
by Steve
14 643
I got told to leave and...
gwilson98
06-16-2014 02:07 PM
07-17-2014 11:43 AM
by Steve
16 955
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
07-16-2014 08:38 PM
by ExtremeLawncareServices
73 4,215
Hey guys this is the...
prmenter@gmail.com
07-07-2014 08:23 PM
07-16-2014 08:10 PM
by ExtremeLawncareServices
28 686
Mowing the hills
prmenter@gmail.com
07-08-2014 12:22 PM
07-16-2014 05:00 PM
by Just for Cuts
18 620
Say Hello !!!
Steve
03-19-2007 11:18 AM
07-15-2014 05:38 PM
by icon2000
1,184 318,279
need some help geting...
dalvan0
07-13-2014 09:28 PM
07-15-2014 11:56 AM
by Steve
5 211
new trailer help
mattthelawnguy
07-11-2014 08:21 PM
07-15-2014 11:42 AM
by Steve
9 310
Classified Ad Template...
bcfb
06-05-2013 02:40 AM
07-15-2014 11:16 AM
by Steve
15 3,640
Husqvarna pz 60
CDLAWNCARE
07-06-2014 06:50 PM
07-15-2014 08:53 AM
by kslawn
10 384
Lowballers
Chaz
07-11-2014 03:55 PM
07-14-2014 12:27 PM
by Steve
5 315
My new side job
Sprinkler Buddy
05-10-2014 05:23 AM
07-14-2014 12:15 PM
by Steve
10 777
Illegal spraying
GoGreenerKS
07-04-2014 09:11 AM
07-13-2014 10:36 PM
by GoGreenerKS
10 492
New Mower and Trailer
Chaz
06-25-2014 12:04 PM
07-13-2014 06:25 PM
by SGL1
7 495
What Fertilizer to Use?
acrajchel
04-07-2014 01:56 PM
07-12-2014 07:36 PM
by SGL1
21 1,813
Fuel and fuel additives
SGL1
07-06-2014 10:23 AM
07-11-2014 07:53 PM
by SGL1
15 486
Questions for a patchy...
jumcgee
07-09-2014 08:42 AM
07-11-2014 12:34 PM
by Steve
1 168
toro proline blades wont...
boog
06-25-2014 06:26 PM
07-11-2014 05:28 AM
by kslawn
18 601
Contents of Marketing to...
prmenter@gmail.com
07-09-2014 05:25 PM
07-10-2014 03:23 PM
by Steve
3 253
Shindaiwa
CLB454
05-13-2014 09:04 PM
07-10-2014 03:04 PM
by Steve
14 733
Starting New in FL
mmcuttrim
08-06-2010 09:22 AM
07-10-2014 02:44 PM
by Steve
48 11,179
Bid help 45 on acre...
Priggan
06-26-2014 12:56 PM
07-09-2014 08:38 AM
by kslawn
7 476
need help bidding fence...
veteranslawncaresystems
07-03-2014 10:33 AM
07-08-2014 12:00 PM
by Steve
5 337
Trimmer or Knife?
gwilson98
07-04-2014 09:56 PM
07-07-2014 02:41 PM
by Steve
6 304
Started a New Solar Lawn...
Solar Lawn Care
06-08-2013 01:40 AM
07-07-2014 01:55 PM
by Steve
37 7,359
New Canadian Member
coppervalley
07-04-2014 02:15 PM
07-07-2014 01:12 PM
by Steve
1 200
Happy Independance...
stevef1201
07-04-2014 07:05 AM
07-07-2014 01:01 PM
by Steve
2 203
Echo PE 266 edger
stevef1201
07-01-2014 01:28 PM
07-07-2014 12:47 PM
by Steve
4 286
30 Inch Push Mowers Pros...
Billy Goat
06-27-2013 08:07 PM
07-06-2014 01:50 PM
by SGL1
21 5,169
Poulan Pro trimmers
SGL1
06-30-2014 11:16 PM
07-05-2014 09:32 PM
by SGL1
20 479
Timber!
Clays Landscape
11-28-2011 09:48 PM
07-05-2014 07:31 PM
by jhinton
22 5,712
» Popular Tags
4wd advertisement article marketing auger bid butterfly gardens charge christmas lighting christmas light service courtesy call customers decorating estimate exmark ferris first truck fundraiser gopherhaul grass gravely hills holiday holiday decorating holiday lighting how much to charge introduction john deere quik trac lawn lawn care lawn care business book lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care website leaf lighting marketing monthly mow mulch mulch price new buisness new mower organize outdoor environments payment podcast property management company pto reo scag schedule scripts seo snow starting a business starting a lawn care business start up lawn care business steve stihl theft toro toro grand stand trailer trimmer rack walker winter winter services zero turn
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 12:29 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 12:29 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy