Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > Lawn Maintenance / Lawn Renovation

Lawn Maintenance / Lawn Renovation
A great way to talk about all things lawn care related. Grass, turf, shrubs, trees, aeration, fertilization, reseeding, hydro-seeding, mowing, grub control, chemicals and pesticides. Ask questions, give answers. Grow!

client had me scalp yard


Lawn Maintenance / Lawn Renovation

A great way to talk about all things lawn care related. Grass, turf, shrubs, trees, aeration, fertilization, reseeding, hydro-seeding, mowing, grub control, chemicals and pesticides. Ask questions, give answers. Grow!
Reply
 
Thread Tools Search this Thread
  #1  
Old 05-23-2009, 03:16 AM
xmark lawn
Guest
 
Posts: n/a
Default client had me scalp yard

hi
a customer had me scalp their yard friday, i know its a bad idea but i was afraid to say anything. any comments?
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


Reply With Quote
  #2  
Old 05-23-2009, 07:31 AM
musician/lawnman's Avatar
musician/lawnman musician/lawnman is offline
Chuck
 
Join Date: Feb 2008
Location: South West Florida
Posts: 919
Rep Power: 8
musician/lawnman is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
Yeah, Your a proffesional right?
"No, Sir I will not do that to your lawn. It will be bad for the health & overall root system of your lawn, not to mention it will look horrible. Your neighbors will be instantly convienced that I have no idea what I am doing if I were to cut it that short."

Why did he want it scalped?
__________________
AAA QUALITY CLEAN CUT, LLC.
LAWN CARE & LANDSCAPING
Visit us here:

  #3  
Old 05-23-2009, 11:19 AM
majoe7 majoe7 is offline
Senior Member
 
Join Date: Feb 2009
Location: Florida
Posts: 184
Rep Power: 7
majoe7 is on a distinguished road
Default

Quote:
Originally Posted by musician/lawnman View Post
Yeah, Your a proffesional right?
"No, Sir I will not do that to your lawn. It will be bad for the health & overall root system of your lawn, not to mention it will look horrible. Your neighbors will be instantly convienced that I have no idea what I am doing if I were to cut it that short."

Why did he want it scalped?
I can agree with Chuck 100 % on this matter. Why would he want this done to his lawn here in hot and drought conditions? Even with all the rain it would shock and ruin his lawn. If he had an issue with insects or a fungus, I would ensure that he has a service for lawn spraying and treatment.

We need more info on why he wanted this done.

I personally will never do this if clients asked me to do it other than for a full replacement of sod. Clients tend to forget that they need a good and regular lawn spraying system in place to have a great looking lawn to go along with our hard work in maintaining their beautiful lawn.

JMO

John
Reply With Quote
  #4  
Old 05-24-2009, 09:41 AM
xmark lawn
Guest
 
Posts: n/a
Default

thanx guys
i hated to do it but the customer was very insistent.they felt it was getting too long too fast.
Reply With Quote
  #5  
Old 05-26-2009, 12:56 AM
CHEESE2009's Avatar
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 74
Posts: 4,475
Rep Power: 11
CHEESE2009 is on a distinguished road
Default

Customers can be tards.

Don't do anything that can cause your business trouble. What would happen if his grass suddenly stopped growing forever? Tell him it's too risky & that you follow guidelines to ensure his lawn stays healthy. If he has a problem with it, suggest to him that he find another company.
Reply With Quote
  #6  
Old 02-23-2010, 10:02 AM
lawn mowering
Guest
 
Posts: n/a
Thumbs down Tell them NO

I set a standerd grass length that all of my customers get if they tell me I "need" to change the length. I tell them sorry I can not do that because (whatever).the people's lawn who say thats fine/good grows for an extra month or 2 after everyone elses lawn has died at the end of the year. I also put a lawn sign infront of customers lawns (only people who say its o.k Because it is their yard you cant just stick it their) so if I killed someones lawn because the customer wanted it shorter anyone who drove by would instantly think 'Ill remember not to hire ****** lawn care!'
Reply With Quote
  #7  
Old 02-23-2010, 03:06 PM
picframer's Avatar
picframer picframer is offline
Andy
 
Join Date: Jan 2009
Location: Halifax, Nova Scotia
Posts: 2,885
Rep Power: 10
picframer will become famous soon enough
Default

Quote:
Originally Posted by xmark lawn View Post
thanx guys
i hated to do it but the customer was very insistent.they felt it was getting too long too fast.
I would never do it, tell the customer it is not something you do, as Chuck mentions it is a really poor reflection on you and your company to neighbours or people driving by that don't know and will never ask what the story is.

The solution to fast growing grass is to simply bag the clippings and then go over the lawn with a sweeper, it will stop fast growing grass in it's tracks.
__________________
Andy
Halifax, Nova Scotia
Reply With Quote
  #8  
Old 02-23-2010, 04:18 PM
XtreemGreen XtreemGreen is offline
Senior Member
 
Join Date: Sep 2008
Location: Pasco, Fla
Age: 44
Posts: 429
Rep Power: 7
XtreemGreen is on a distinguished road
Default

Old post.. but o well... I could also depend on the grass type..
There are only 2 typical grasses down here.. St.Augestein and Bahia...

If you scalp Bahia, chances are it will come right back.. St.Aug grass will most likely die...

Hopefully this customer didnt con him into an insurance scandle for a new yard...
__________________


In Memory of My Dad..1943-2008..Gary "Snuffy" Smith
Reply With Quote
  #9  
Old 02-24-2010, 11:03 AM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 37,149
Rep Power: 10
Steve has disabled reputation
Default

Quote:
Hopefully this customer didnt con him into an insurance scandle for a new yard...
It's amazing when you are getting started in any industry how you just don't know any better and the customers can really push you around. Even to the point of committing insurance fraud as you mentioned above.

I bet we could create quite a long discussion on the things we let customers push us into doing.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #10  
Old 05-17-2010, 12:54 PM
lxarth lxarth is online now
Senior Member
 
Join Date: Mar 2010
Posts: 205
Rep Power: 6
lxarth is on a distinguished road
Default

I know this post is months old, but I was just looking through the threads to see what is out there.

I cut grass at 3-inches on all my lawns. Well, the maintained lawns, if it's overgrown I cut as high as my mower will allow. I have had a couple customer tell me to cut it "short, short, short". I tell them I can go as low as 2.5-inches.

But if they were to as me if I can go shorter, I would have to say no. It seems like the same reasoning: "It grows really fast".

I've only scalped a lawn in preperation for dethatching, and boy did it look like crap!

I never thought about an insurance scandle, but watch out!
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Could you do this to your front yard? Steve Show Off - Picture Post - Photo Gallery 5 02-20-2011 12:11 PM
First comercial client onthegreen Starting a lawn care business. 9 12-28-2009 08:26 AM
my back yard 3-27 lawnofthemonth Show Off - Picture Post - Photo Gallery 3 03-28-2009 06:51 PM
How Well Do You Know Your Client? Steve General Business Discussions 4 04-26-2006 08:27 AM
twice a week client dogduty Gopher Software Support Archived Question & Answers - Read Only 8 05-02-2004 06:25 AM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Engine question
Blue Star Lawn Care
03-30-2015 09:47 PM
Yesterday 11:40 PM
by Blue Star Lawn Care
5 121
Pictures of commercial...
avetslawncare
Yesterday 09:47 PM
Yesterday 09:53 PM
by avetslawncare
1 33
I'm Back With The Best...
aduttonater
02-21-2015 12:41 AM
Yesterday 09:21 PM
by aduttonater
17 1,140
These are the days on...
ExtremeLawncareServices
01-11-2015 10:41 AM
Yesterday 09:17 PM
by ExtremeLawncareServices
38 4,216
Help create a new lawn...
dlc7101
Yesterday 07:24 PM
Yesterday 07:24 PM
by dlc7101
0 52
hello
oasis_greenscapes
Yesterday 06:18 PM
Yesterday 06:18 PM
by oasis_greenscapes
0 29
Please share video on...
Sprinkler Buddy
Yesterday 02:59 PM
Yesterday 02:59 PM
by Sprinkler Buddy
0 32
First big mower decision?
SGL1
03-28-2015 08:58 AM
Yesterday 02:35 PM
by SGL1
19 357
Trailer flooring...
Pattersonllc
03-31-2015 02:40 PM
Yesterday 02:06 PM
by SGL1
6 106
Covering a landscape...
Dan Tanner
03-29-2015 09:01 AM
Yesterday 01:51 PM
by Steve
13 260
Staff at school give me...
LawnCareMan280
03-31-2015 09:00 PM
Yesterday 01:39 PM
by Steve
1 183
New to the site
tl757
03-31-2015 07:30 PM
Yesterday 01:36 PM
by Steve
1 61
Billing methods
jcurr33
03-26-2015 01:33 PM
Yesterday 01:24 PM
by Steve
10 342
How do you get...
ESREVER
03-25-2015 01:30 PM
Yesterday 01:14 PM
by Steve
11 323
Snow removal contracts
CDLAWNCARE
03-31-2015 02:57 PM
Yesterday 12:50 PM
by Steve
1 86
Commercial Jobs
CurbAppeal1
03-25-2015 04:22 PM
03-31-2015 11:16 PM
by CurbAppeal1
11 372
Flag or no flag
Matther777
03-24-2015 02:41 PM
03-31-2015 08:05 PM
by shadrach
11 447
landscape insurance
clarkslawn
03-30-2015 10:14 PM
03-31-2015 02:14 PM
by Steve
1 93
Dethatching attachments
jcurr33
03-29-2015 08:56 PM
03-31-2015 01:50 PM
by Steve
3 126
Tree Service
Yard Elements
09-10-2011 08:19 PM
03-31-2015 01:39 PM
by Steve
25 8,668
Hydro oil
googus
03-30-2015 06:45 AM
03-31-2015 05:42 AM
by mac83
3 105
35,000 Eddm
greenscaper123
03-18-2015 12:51 PM
03-30-2015 10:51 PM
by SC93
22 672
Employee job training...
brookline
12-15-2014 07:15 PM
03-30-2015 07:39 PM
by SGL1
30 2,510
Finally got a warehouse
avetslawncare
03-12-2015 07:52 PM
03-30-2015 07:36 PM
by SGL1
16 649
Ferris FW35 questions
Chilehead
03-10-2015 08:31 PM
03-30-2015 07:08 PM
by Dan Tanner
7 460
Bid for large home...
lxarth
03-22-2015 11:06 AM
03-30-2015 07:03 PM
by avetslawncare
11 469
Start LIKING FACEBOOK...
rlclawncare123
02-26-2015 12:06 AM
03-30-2015 02:07 PM
by Steve
4 477
Trepidation about...
michellemarvin
03-23-2015 07:46 PM
03-30-2015 01:40 PM
by Steve
3 249
I lost a long term...
Sprinkler Buddy
09-04-2011 02:24 PM
03-30-2015 01:36 PM
by Steve
16 3,545
bidding a cemetery....
NPM_LLC
03-28-2015 10:56 AM
03-29-2015 01:18 PM
by jrs.landscaping
5 213
Weed and Feed
robkattankate
03-19-2015 09:00 PM
03-29-2015 08:42 AM
by Dan Tanner
5 704
Mower vs lot size advice
jcurr33
03-25-2015 09:29 PM
03-28-2015 08:37 AM
by Dan Tanner
5 253
hoa bid need help
bigdaveha12
03-24-2015 08:29 PM
03-27-2015 11:17 PM
by lxarth
6 340
introducing myself
chris2500hd
03-24-2015 11:16 AM
03-27-2015 02:02 PM
by Steve
8 301
Office Administration...
Girlfriend
03-26-2015 05:40 PM
03-26-2015 05:40 PM
by Girlfriend
0 1,163
Is this tree beyond help?
SGL1
03-22-2015 05:35 PM
03-25-2015 08:55 PM
by SGL1
14 1,585
Opinions on truck wrap
Trupro
02-28-2015 03:21 PM
03-25-2015 07:54 PM
by Trupro
33 1,675
The New Wave!!!! Read...
Jamesw86
03-22-2015 08:33 PM
03-25-2015 02:50 PM
by Steve
10 385
grass in the gas tank
robkattankate
03-23-2015 04:37 PM
03-25-2015 02:36 PM
by Steve
5 272
Helping others
hansenslawncare
09-15-2011 08:50 PM
03-25-2015 02:33 PM
by Steve
11 2,737
DOT Number
acrajchel
03-20-2015 05:56 PM
03-25-2015 02:28 PM
by Steve
7 665
Michelin x tweel.
apmAkron
03-23-2015 04:22 PM
03-24-2015 12:40 PM
by Steve
3 177
spike aerator???
Bradcook21
03-21-2015 01:55 PM
03-24-2015 10:32 AM
by acrajchel
4 281
Hello from Maryland
michellemarvin
03-23-2015 12:44 PM
03-23-2015 07:33 PM
by michellemarvin
2 210
hello from south GA.
CCandALawnCare
03-23-2015 03:46 AM
03-23-2015 07:06 PM
by CCandALawnCare
2 173
Say Hello !!!
Steve
03-19-2007 11:18 AM
03-23-2015 06:14 PM
by jethro
1,218 380,811
Is anyone doing mosquito...
BWild
01-27-2015 11:30 AM
03-23-2015 12:28 PM
by Steve
9 930
Should i take on this...
christw
03-17-2013 01:23 PM
03-22-2015 09:02 PM
by ExtremeLawncareServices
36 7,696
mower stalls when...
boog
03-19-2015 08:20 AM
03-21-2015 08:13 PM
by Wolf4dk
7 327
Hello Emily Reyes from...
Webster14829
03-20-2015 11:23 AM
03-20-2015 03:36 PM
by Steve
2 221
» Popular Tags
aerocore apartment complex auger bark billy goat brushcutter blades bush collections deliquentaccounts design edging employee problems equipment rental ferris flyers foreman free advertising grass growing a lawn care business hills hiring husqvarna introduction john deere quik trac landscape landscape services landscaping training lawn lawn care lawn care business seo lawn care business website lawn care business website seo lawn care seo lawn care website lawn care website seo lawn mowing marketing marketing secrets mr dave mulch new business past due per hour charge per hour service pricing profit on employee pto push versus ride running a business secrets to landscaping sell the vision seo shell small engine repair square foot steep lawns sulky theft toro grand stand trailer tree trimmer rack truck new used landscape up sell employee walk behind web design website website design winterization won't return
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 02:14 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 02:14 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy