Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Business > Trials & Tribulations - The drama of running a business and of life.

Trials & Tribulations - The drama of running a business and of life. It's not as easy as it looks. Running a business is full of drama. Customers, employees, money, family, time. You name it, it's a problem. Share with us your drama and how you handled it.

Frustrated!!!


Trials & Tribulations - The drama of running a business and of life.

It's not as easy as it looks. Running a business is full of drama. Customers, employees, money, family, time. You name it, it's a problem. Share with us your drama and how you handled it.
Reply
 
Thread Tools Search this Thread
  #1  
Old 05-17-2009, 01:21 AM
CHEESE2009's Avatar
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 73
Posts: 4,475
Rep Power: 10
CHEESE2009 is on a distinguished road
Default Frustrated!!!

Alright, so I was doing another garden job & ANOTHER walkway job.

A man pulls up with his van & her is the discussion... (my town is full of weirdos isn't it?)

Guy: How much do you charge?

Scott: Depends, what are you interested in?

Guy: The garden.

Scott: For this garden I'm charging $75.00

Guy: How much do you charge?

Scott: ....$75.00

Guy: What else?

Scott: What do you mean?

Guy: How much for other things

Scott: What are you interested in, lawn service?

Guy: Yeah

Scott: I'd have to take a look at your lawn & give you an estimate.

Guy: Why?

Scott: So I know how much to charge you.

Guy: It's like the lawn your working on.

Scott: Your on the corner of a street?

Guy: No.

Scott: Is it the same size?

Guy: No

Scott: Well I'll pass by your house & give an estimate.

Guy: No no, how much do you charge?

Scott: I have to give you an estimate.

Guy: How much around would you charge?

Scott: Listen, the price could vary, if you need me to give you an average it could be anywhere around $420.00 for the entire season.

Guy: OK

*the guy drives 10 feet away in his van and shouts*

"YOUR EXPENSIVE!!!!"

_________________

5 minutes later he comes back with his dog......

Guy: Hey

Scott: Hi

Guy: So how much do you charge?

Scott: Forget it, I have things to do.

Guy: Because May is almost over, will the price be less?

Scott: If no one has cut your lawn for the first few weeks of May, the price will stay the same.

Guy: Why?

Scott: Because I will be cutting 3 weeks worth of grass in one shot & hauling it away.

Guy: My son will do it for $25.00 every week.

Scott: You shouted at me & said that my service was expensive, now you just said your paying your son more than what the cost of hiring my service would be. How about you continue your walk & quit wasting my time.


___ he left __
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 05-17-2009, 08:36 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,603
Rep Power: 10
Steve has disabled reputation
Default

Lawn care business tipsLawn Care Business Book
Do you ever get the feeling that folks around your area find you to be a local celebrity and they just want to talk with you?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #3  
Old 05-17-2009, 11:29 AM
turfmaster's Avatar
turfmaster turfmaster is offline
Senior Member
 
Join Date: Apr 2009
Location: Midwest
Posts: 366
Rep Power: 6
turfmaster is on a distinguished road
Default

Man I hate cheap people like that!!
You hate to be rude to these kind of people but they really end up costing you money by wasting your time. I direct them to craigslist.
Reply With Quote
  #4  
Old 05-17-2009, 10:27 PM
CHEESE2009's Avatar
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 73
Posts: 4,475
Rep Power: 10
CHEESE2009 is on a distinguished road
Default

People are weird man.

At least I learned something, I'll be more aware to look out for people like this. I'll be damned if I ever do a job for him.
Reply With Quote
  #5  
Old 05-17-2009, 10:32 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,603
Rep Power: 10
Steve has disabled reputation
Default

I think ultimately as we all move forwards we learn more of what frequency we want to tune into and we also learn how to filter out the rest of the noise.

We learn more who are the types of customers we want to service. Who gives us the least grief and the most profit. Then we focus on them.

Not everyone will be an ideal customer for us.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #6  
Old 05-18-2009, 02:42 AM
Fresh Cut's Avatar
Fresh Cut Fresh Cut is offline
Senior Member
 
Join Date: Feb 2009
Location: Atlanta, GA
Posts: 235
Rep Power: 6
Fresh Cut is on a distinguished road
Default

Quote:
Originally Posted by turfmaster View Post
Man I hate cheap people like that!!
You hate to be rude to these kind of people but they really end up costing you money by wasting your time. I direct them to craigslist.
So.......... I take it craigslist is not where I should be advertising?


*logs off craigslist*
Reply With Quote
  #7  
Old 05-18-2009, 07:12 AM
picframer's Avatar
picframer picframer is offline
Andy
 
Join Date: Jan 2009
Location: Halifax, Nova Scotia
Posts: 2,885
Rep Power: 9
picframer will become famous soon enough
Default

Quote:
Originally Posted by Fresh Cut View Post
So.......... I take it craigslist is not where I should be advertising?


*logs off craigslist*
Perhaps I have been at this so long (dealing with the public mainly with the woodworking side) I can generally pick a tire kicker, when they ask questions like this I simply say, How much are you willing to spend? If the response is something like, no more than I have to, my reply is this, we provide free estimates when we see the job as we may be able to save you money or it may be that we see something overlooked, this way we all know what will be done, we write you an email outlining the service and you sign off, in addition payment is due on the day we do the job.

I have however made mistakes and overbid what I thought was a tire kicker and they accepted, doesn't happen off but the initial goal was to get them to simply go away....
Reply With Quote
  #8  
Old 05-18-2009, 08:09 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,603
Rep Power: 10
Steve has disabled reputation
Default

Quote:
So.......... I take it craigslist is not where I should be advertising?
Craigslist is a place where you cast out a wide net and see what comes back. There is no way to fine tune who is getting your marketing message. You aren't choosing which house in which neighborhood. Instead, it's like you are throwing out a Hail Mary pass with a football and hoping someone will catch it.

It is useful in helping you get your start and potentially filling out your route. But I don't think it bring in the ideal quality customer that you can get with more refined marketing. Like for instance walking a certain neighborhood where you have determined there is money and customers willing to spend it to enhance the look of their property.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #9  
Old 05-18-2009, 09:17 AM
turfmaster's Avatar
turfmaster turfmaster is offline
Senior Member
 
Join Date: Apr 2009
Location: Midwest
Posts: 366
Rep Power: 6
turfmaster is on a distinguished road
Talking

Quote:
Originally Posted by Steve View Post
Craigslist is a place where you cast out a wide net and see what comes back. There is no way to fine tune who is getting your marketing message. You aren't choosing which house in which neighborhood. Instead, it's like you are throwing out a Hail Mary pass with a football and hoping someone will catch it.

It is useful in helping you get your start and potentially filling out your route. But I don't think it bring in the ideal quality customer that you can get with more refined marketing. Like for instance walking a certain neighborhood where you have determined there is money and customers willing to spend it to enhance the look of their property.
Maybe I am being too critical of Craigs List after all it is free advertising and why not take advantage of it especially if your just starting out and trying to get your name out there. All I can say is in my area 95% of the advertising for lawn care services are "WILL WORK FOR FOOD" just kidding. I WILL MOW YOUR LAWN FOR $10.00 - $15.00 I'm not kidding!
Reply With Quote
  #10  
Old 05-18-2009, 03:16 PM
Fresh Cut's Avatar
Fresh Cut Fresh Cut is offline
Senior Member
 
Join Date: Feb 2009
Location: Atlanta, GA
Posts: 235
Rep Power: 6
Fresh Cut is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
I don't think it bring in the ideal quality customer that you can get with more refined marketing. Like for instance walking a certain neighborhood where you have determined there is money and customers willing to spend it to enhance the look of their property.
I have walked neighborhoods putting door hangers on mailboxes, I'm not getting a good response from that and essentially wasting what little advertising dollars I have. Am I in the wrong neighborhoods? Well, I've walked neighborhoods where homes cost $350-$550k, as well as $150-250K+.

I'm looking towards getting some signs that I can put at the corners of busy intersections, maybe that will give me a better return.
I also want to know a good method of getting some churches.

Quote:
Originally Posted by turfmaster View Post
All I can say is in my area 95% of the advertising for lawn care services are I WILL MOW YOUR LAWN FOR $10.00 - $15.00 I'm not kidding!
How do I avoid being seen this way by customers. Especially the customers that want to save a buck at all costs.

I don't have a website yet, really all I have is a 36" Toro walk behind strapped down w/ ratchet, ramps, Echo PB-413h blower, Redmax trimmer, Echo hedge clippers, Poulan chainsaw, and two 5 gallon gas jugs on the back of my truck.
I have a uniform. I had 10 shirts made last summer with my colors, business name, and number, and I wear khaki work pants that match.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Peco Bagger
AGPS
11-18-2014 02:20 PM
Today 05:56 PM
by AGPS
9 244
Beginner Mistakes:...
Steve
01-31-2007 12:45 PM
Today 02:42 PM
by stevef1201
22 6,051
These are the days on...
ExtremeLawncareServices
03-22-2014 10:12 AM
Yesterday 09:48 PM
by ExtremeLawncareServices
174 13,890
Hello from Kentucky
TRV
09-30-2014 06:42 PM
Yesterday 09:38 PM
by TRV
6 1,240
Contract or no contract?
TRV
11-20-2014 09:18 PM
Yesterday 09:33 PM
by TRV
3 119
Hi to you NOTHERNERS
stevef1201
11-11-2014 05:56 PM
Yesterday 08:02 PM
by stevef1201
4 282
Billboards for marketing
ExtremeLawncareServices
11-16-2014 08:39 PM
Yesterday 07:05 PM
by acrajchel
13 335
Pics for website
tbtigers03
Yesterday 05:40 PM
Yesterday 06:48 PM
by acrajchel
2 66
New website
Chilehead
11-20-2014 04:39 PM
Yesterday 06:43 PM
by Steve
3 104
Belt dealer problem
googus
Yesterday 08:45 AM
Yesterday 06:36 PM
by Steve
2 75
Good help is hard to find
Hanks Lawn Care Services
11-19-2014 03:27 PM
Yesterday 06:32 PM
by Steve
7 178
My site is on fronts page
tbtigers03
11-14-2014 05:58 PM
Yesterday 06:28 PM
by acrajchel
15 437
How to: Use Thumbtack...
acrajchel
11-17-2014 06:39 PM
Yesterday 06:07 PM
by acrajchel
15 436
What is going on with...
biglee
11-14-2014 03:04 PM
11-20-2014 02:50 PM
by biglee
40 894
My advice for new guys
avetslawncare
11-15-2014 09:32 AM
11-19-2014 01:47 PM
by biglee
10 440
Lawn Care business...
crieg122
10-23-2014 02:23 PM
11-19-2014 12:39 PM
by acrajchel
28 1,803
raking leaves ?
robert8509
10-22-2014 10:19 PM
11-18-2014 04:24 PM
by acrajchel
14 1,409
Leaf removal
madmedic8575
10-24-2014 05:14 PM
11-17-2014 07:34 PM
by acrajchel
6 1,155
sod job
SGlawncare
10-30-2014 09:21 PM
11-17-2014 07:10 PM
by acrajchel
7 730
Customer wants me to...
Mr. Mow
11-09-2014 07:13 AM
11-17-2014 06:48 PM
by acrajchel
10 484
Hello!
Brian3137
11-11-2014 07:15 PM
11-17-2014 06:46 PM
by acrajchel
14 426
small biz in Phoenix,AZ
anthonyramos1
11-08-2014 09:35 PM
11-17-2014 05:59 PM
by acrajchel
2 289
Client won't pay...
WesleySnips
10-30-2014 03:53 PM
11-17-2014 05:37 PM
by acrajchel
22 1,309
Government contracts
avetslawncare
11-15-2014 08:50 AM
11-17-2014 12:59 PM
by Steve
2 212
Need help on deciding a...
Brian3137
11-10-2014 06:32 PM
11-17-2014 12:44 PM
by Steve
12 478
West cost lawn prices
SGlawncare
10-09-2014 10:51 PM
11-16-2014 07:54 AM
by stevef1201
8 1,554
So how do you guys...
Mr. Mow
10-26-2014 08:55 AM
11-15-2014 08:44 AM
by avetslawncare
14 1,663
Truck, Trailer,...
hawthornelawncare
12-23-2011 01:01 AM
11-13-2014 08:35 AM
by jrs.landscaping
81 31,743
The most dangerous part...
Steve
10-06-2014 03:45 PM
11-12-2014 05:05 PM
by stevef1201
14 1,637
A little hang up in snow...
stevef1201
11-08-2014 07:05 AM
11-12-2014 12:51 PM
by Steve
4 395
Bi-weekly winter...
lxarth
11-04-2014 08:37 PM
11-12-2014 10:06 AM
by WesleySnips
9 591
taking first steps...
sizemorelawncare
11-10-2014 08:24 PM
11-11-2014 01:21 PM
by Steve
1 283
Back Pack Blower
Ian Lovejoy
11-09-2014 08:41 AM
11-11-2014 08:12 AM
by Just for Cuts
4 347
Business Cards
crieg122
10-25-2014 01:03 PM
11-11-2014 07:56 AM
by Just for Cuts
12 1,281
How the unregister?
alive101
11-04-2014 07:39 AM
11-10-2014 01:48 PM
by Steve
4 572
Belt adjustment question
googus
11-05-2014 06:43 AM
11-10-2014 01:38 PM
by Steve
5 479
New parking area
ExtremeLawncareServices
11-07-2014 09:47 PM
11-10-2014 01:25 PM
by Steve
2 312
Podcast
Shark1611
11-07-2014 05:42 PM
11-10-2014 11:41 AM
by Steve
1 272
hi, from Minnesota
rjklohn
11-07-2014 02:21 AM
11-07-2014 01:44 PM
by Steve
1 286
New to snow plowing
SS.Lawncare
11-05-2014 04:00 PM
11-07-2014 01:21 PM
by Steve
6 516
New Member
tonyap
11-05-2014 10:35 PM
11-07-2014 01:15 PM
by Steve
1 334
New to the business
jcurr33
11-05-2014 03:21 PM
11-07-2014 01:11 PM
by Steve
1 384
Lines
Matther777
11-04-2014 02:19 PM
11-07-2014 12:54 PM
by Steve
1 426
hello, new to this site
tonyorwig
10-31-2014 10:49 PM
11-04-2014 02:24 PM
by tonyorwig
3 623
Aloha from Hawaii.
Gary R
11-02-2014 12:44 AM
11-03-2014 03:02 PM
by Steve
1 524
Pavers
crieg122
10-28-2014 03:49 PM
10-31-2014 01:49 PM
by Steve
6 839
Hi Steve From West...
Mr. Mow
10-21-2014 02:59 PM
10-31-2014 12:56 PM
by Steve
5 1,154
Got my first lawn job...
SGL1
06-11-2014 10:19 PM
10-31-2014 10:53 AM
by Max Wagner
30 3,260
Gie-review / What's new...
ExtremeLawncareServices
10-25-2014 10:19 AM
10-31-2014 10:30 AM
by ExtremeLawncareServices
7 1,079
Business Name
sanchez5
10-29-2014 12:55 AM
10-31-2014 06:51 AM
by ringahding1
10 947
» Popular Tags
4wd aerocore apartment bid apartment lawn care estimate applying article marketing bid billy goat brushcutter blades bush charge decorating deliquentaccounts ditches employee problems estimate exmark ferris first truck foreman four wheel drive gopherhaul gravely growing a lawn care business hiring how much to charge how to how to bid installation introduction kawasaki landscape services lawn lawn care lawn care busines plan lawn care business lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care website marketing mulch mulch price new mower ordinance podcast pto reo running a business scag scag v-ride search engine optimization seo shreaded snow snow plowing starting a business start up lawn care business steep lawns steve stihl toro toro grand stand trailer mate pro tree truck new used landscape turfgrass consulting walker won't return
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 09:05 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 09:05 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy