Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Business > Trials & Tribulations - The drama of running a business and of life.

Trials & Tribulations - The drama of running a business and of life. It's not as easy as it looks. Running a business is full of drama. Customers, employees, money, family, time. You name it, it's a problem. Share with us your drama and how you handled it.

Frustrated!!!


Trials & Tribulations - The drama of running a business and of life.

It's not as easy as it looks. Running a business is full of drama. Customers, employees, money, family, time. You name it, it's a problem. Share with us your drama and how you handled it.
Reply
 
Thread Tools Search this Thread
  #1  
Old 05-17-2009, 01:21 AM
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 75
Posts: 4,473
Rep Power: 0
CHEESE2009 is on a distinguished road
Default Frustrated!!!

Alright, so I was doing another garden job & ANOTHER walkway job.

A man pulls up with his van & her is the discussion... (my town is full of weirdos isn't it?)

Guy: How much do you charge?

Scott: Depends, what are you interested in?

Guy: The garden.

Scott: For this garden I'm charging $75.00

Guy: How much do you charge?

Scott: ....$75.00

Guy: What else?

Scott: What do you mean?

Guy: How much for other things

Scott: What are you interested in, lawn service?

Guy: Yeah

Scott: I'd have to take a look at your lawn & give you an estimate.

Guy: Why?

Scott: So I know how much to charge you.

Guy: It's like the lawn your working on.

Scott: Your on the corner of a street?

Guy: No.

Scott: Is it the same size?

Guy: No

Scott: Well I'll pass by your house & give an estimate.

Guy: No no, how much do you charge?

Scott: I have to give you an estimate.

Guy: How much around would you charge?

Scott: Listen, the price could vary, if you need me to give you an average it could be anywhere around $420.00 for the entire season.

Guy: OK

*the guy drives 10 feet away in his van and shouts*

"YOUR EXPENSIVE!!!!"

_________________

5 minutes later he comes back with his dog......

Guy: Hey

Scott: Hi

Guy: So how much do you charge?

Scott: Forget it, I have things to do.

Guy: Because May is almost over, will the price be less?

Scott: If no one has cut your lawn for the first few weeks of May, the price will stay the same.

Guy: Why?

Scott: Because I will be cutting 3 weeks worth of grass in one shot & hauling it away.

Guy: My son will do it for $25.00 every week.

Scott: You shouted at me & said that my service was expensive, now you just said your paying your son more than what the cost of hiring my service would be. How about you continue your walk & quit wasting my time.


___ he left __
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 05-17-2009, 08:36 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,823
Rep Power: 10
Steve has disabled reputation
Default

Lawn care business tipsLawn Care Business Book
Do you ever get the feeling that folks around your area find you to be a local celebrity and they just want to talk with you?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #3  
Old 05-17-2009, 11:29 AM
turfmaster's Avatar
turfmaster turfmaster is offline
Senior Member
 
Join Date: Apr 2009
Location: Midwest
Posts: 366
Rep Power: 7
turfmaster is on a distinguished road
Default

Man I hate cheap people like that!!
You hate to be rude to these kind of people but they really end up costing you money by wasting your time. I direct them to craigslist.
Reply With Quote
  #4  
Old 05-17-2009, 10:27 PM
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 75
Posts: 4,473
Rep Power: 0
CHEESE2009 is on a distinguished road
Default

People are weird man.

At least I learned something, I'll be more aware to look out for people like this. I'll be damned if I ever do a job for him.
Reply With Quote
  #5  
Old 05-17-2009, 10:32 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,823
Rep Power: 10
Steve has disabled reputation
Default

I think ultimately as we all move forwards we learn more of what frequency we want to tune into and we also learn how to filter out the rest of the noise.

We learn more who are the types of customers we want to service. Who gives us the least grief and the most profit. Then we focus on them.

Not everyone will be an ideal customer for us.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #6  
Old 05-18-2009, 02:42 AM
Fresh Cut's Avatar
Fresh Cut Fresh Cut is offline
Senior Member
 
Join Date: Feb 2009
Location: Atlanta, GA
Posts: 235
Rep Power: 8
Fresh Cut is on a distinguished road
Default

Quote:
Originally Posted by turfmaster View Post
Man I hate cheap people like that!!
You hate to be rude to these kind of people but they really end up costing you money by wasting your time. I direct them to craigslist.
So.......... I take it craigslist is not where I should be advertising?


*logs off craigslist*
Reply With Quote
  #7  
Old 05-18-2009, 07:12 AM
picframer's Avatar
picframer picframer is offline
Andy
 
Join Date: Jan 2009
Location: Halifax, Nova Scotia
Posts: 2,885
Rep Power: 11
picframer will become famous soon enough
Default

Quote:
Originally Posted by Fresh Cut View Post
So.......... I take it craigslist is not where I should be advertising?


*logs off craigslist*
Perhaps I have been at this so long (dealing with the public mainly with the woodworking side) I can generally pick a tire kicker, when they ask questions like this I simply say, How much are you willing to spend? If the response is something like, no more than I have to, my reply is this, we provide free estimates when we see the job as we may be able to save you money or it may be that we see something overlooked, this way we all know what will be done, we write you an email outlining the service and you sign off, in addition payment is due on the day we do the job.

I have however made mistakes and overbid what I thought was a tire kicker and they accepted, doesn't happen off but the initial goal was to get them to simply go away....
Reply With Quote
  #8  
Old 05-18-2009, 08:09 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,823
Rep Power: 10
Steve has disabled reputation
Default

Quote:
So.......... I take it craigslist is not where I should be advertising?
Craigslist is a place where you cast out a wide net and see what comes back. There is no way to fine tune who is getting your marketing message. You aren't choosing which house in which neighborhood. Instead, it's like you are throwing out a Hail Mary pass with a football and hoping someone will catch it.

It is useful in helping you get your start and potentially filling out your route. But I don't think it bring in the ideal quality customer that you can get with more refined marketing. Like for instance walking a certain neighborhood where you have determined there is money and customers willing to spend it to enhance the look of their property.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #9  
Old 05-18-2009, 09:17 AM
turfmaster's Avatar
turfmaster turfmaster is offline
Senior Member
 
Join Date: Apr 2009
Location: Midwest
Posts: 366
Rep Power: 7
turfmaster is on a distinguished road
Talking

Quote:
Originally Posted by Steve View Post
Craigslist is a place where you cast out a wide net and see what comes back. There is no way to fine tune who is getting your marketing message. You aren't choosing which house in which neighborhood. Instead, it's like you are throwing out a Hail Mary pass with a football and hoping someone will catch it.

It is useful in helping you get your start and potentially filling out your route. But I don't think it bring in the ideal quality customer that you can get with more refined marketing. Like for instance walking a certain neighborhood where you have determined there is money and customers willing to spend it to enhance the look of their property.
Maybe I am being too critical of Craigs List after all it is free advertising and why not take advantage of it especially if your just starting out and trying to get your name out there. All I can say is in my area 95% of the advertising for lawn care services are "WILL WORK FOR FOOD" just kidding. I WILL MOW YOUR LAWN FOR $10.00 - $15.00 I'm not kidding!
Reply With Quote
  #10  
Old 05-18-2009, 03:16 PM
Fresh Cut's Avatar
Fresh Cut Fresh Cut is offline
Senior Member
 
Join Date: Feb 2009
Location: Atlanta, GA
Posts: 235
Rep Power: 8
Fresh Cut is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
I don't think it bring in the ideal quality customer that you can get with more refined marketing. Like for instance walking a certain neighborhood where you have determined there is money and customers willing to spend it to enhance the look of their property.
I have walked neighborhoods putting door hangers on mailboxes, I'm not getting a good response from that and essentially wasting what little advertising dollars I have. Am I in the wrong neighborhoods? Well, I've walked neighborhoods where homes cost $350-$550k, as well as $150-250K+.

I'm looking towards getting some signs that I can put at the corners of busy intersections, maybe that will give me a better return.
I also want to know a good method of getting some churches.

Quote:
Originally Posted by turfmaster View Post
All I can say is in my area 95% of the advertising for lawn care services are I WILL MOW YOUR LAWN FOR $10.00 - $15.00 I'm not kidding!
How do I avoid being seen this way by customers. Especially the customers that want to save a buck at all costs.

I don't have a website yet, really all I have is a 36" Toro walk behind strapped down w/ ratchet, ramps, Echo PB-413h blower, Redmax trimmer, Echo hedge clippers, Poulan chainsaw, and two 5 gallon gas jugs on the back of my truck.
I have a uniform. I had 10 shirts made last summer with my colors, business name, and number, and I wear khaki work pants that match.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Most requested days for...
Just for Cuts
Yesterday 06:44 AM
Today 08:46 AM
by Just for Cuts
3 54
Best two stroke oil
Greg_TopYardServices
02-08-2016 07:53 PM
Today 07:09 AM
by Just for Cuts
12 196
back surgery
Bradcook21
01-28-2016 08:51 PM
02-11-2016 02:04 PM
by Bradcook21
16 447
Help Spread the word...
Sprinkler Buddy
12-02-2015 08:41 AM
02-11-2016 08:19 AM
by Sprinkler Buddy
19 1,350
Howdy Yall !!!
B&C
02-10-2016 10:06 AM
02-11-2016 01:05 AM
by Steve
1 55
hello
2menandmowers
02-10-2016 07:32 AM
02-11-2016 12:53 AM
by Steve
1 56
Hello everyone!!!
1newkirk05
02-09-2016 03:16 PM
02-10-2016 04:05 PM
by jrs.landscaping
7 153
Tine Rake Detaching vs...
wigglesworth
02-09-2016 05:32 PM
02-09-2016 07:43 PM
by Steve
1 71
Finding open bids?!?
C&DPropertyManagement
02-07-2016 01:48 AM
02-09-2016 07:11 PM
by Steve
3 150
hello all
romanlandscape
01-29-2016 03:46 PM
02-07-2016 10:20 AM
by Bradcook21
6 255
Lawn Care Book Ranked #1
Steve
02-06-2016 12:36 AM
02-06-2016 12:36 AM
by Steve
0 127
Hi
Sellers Lawn Care
02-02-2016 01:48 PM
02-05-2016 08:03 AM
by Sellers Lawn Care
4 193
Collecting payments from...
Niagara Mowing
02-03-2016 05:21 PM
02-05-2016 08:00 AM
by Niagara Mowing
7 255
SMS assist? The good,...
jcurr33
01-27-2016 10:24 PM
02-04-2016 11:53 PM
by Steve
5 285
I need some help...
Anise
02-04-2016 01:39 PM
02-04-2016 11:51 PM
by Steve
3 159
Customers dodging the...
Rocky
11-06-2015 06:22 AM
02-04-2016 03:41 AM
by C&DPropertyManagement
7 1,540
Offering a "Trial"...
wybut076
02-01-2016 06:27 PM
02-03-2016 08:26 PM
by Just for Cuts
7 281
Iowa Caucus Predictions?
Steve
02-01-2016 06:31 PM
02-03-2016 12:40 AM
by Steve
1 133
Laying White River Rock
DiamondLawnCare
02-01-2016 08:27 PM
02-03-2016 12:17 AM
by Steve
1 154
Networking for a...
jcurr33
01-30-2016 09:26 PM
02-01-2016 06:27 PM
by Steve
4 227
Customer giving a 1099?
apmAkron
01-27-2016 07:22 PM
01-31-2016 08:55 PM
by Chilehead
6 290
happy to be here
redrobin
01-29-2016 10:45 AM
01-31-2016 08:44 PM
by Steve
1 171
Thought's on an "E-Z...
jcurr33
01-27-2016 10:48 PM
01-31-2016 08:38 PM
by Steve
4 262
Changes
Knaubone
01-30-2016 10:56 PM
01-31-2016 08:31 PM
by Steve
1 156
Thoughts on this Exmark...
googus
01-28-2016 04:24 PM
01-28-2016 08:09 PM
by Chilehead
1 179
1st year in
jcurr33
10-18-2015 05:07 PM
01-28-2016 07:49 PM
by Chilehead
6 4,173
Need opinion on zero...
Mr. Mow
01-24-2016 05:42 PM
01-28-2016 07:41 PM
by Chilehead
10 393
Opinion on liquid vs...
Bradcook21
01-25-2016 02:03 PM
01-28-2016 07:38 PM
by Chilehead
9 335
Finding property size
Gageslawncare
01-25-2016 11:08 AM
01-28-2016 12:05 PM
by Gageslawncare
10 350
Tiger TG 2661 Commercial...
lawnman1959
01-25-2016 08:12 PM
01-27-2016 07:57 PM
by Just for Cuts
5 275
Spouse as a dependent?
Steve
01-26-2016 01:51 AM
01-27-2016 10:44 AM
by Chilehead
3 227
Hello All
C&DPropertyManagement
01-23-2016 12:21 PM
01-26-2016 01:24 AM
by Steve
1 201
Credit Cards - What's in...
Shark1611
06-16-2015 04:04 PM
01-23-2016 03:43 PM
by C&DPropertyManagement
17 7,725
Start My Own Business?
mowandblow1980
01-12-2016 08:43 PM
01-19-2016 07:00 PM
by Steve
12 682
State of the nation 2016.
Steve
01-12-2016 12:05 AM
01-19-2016 06:57 PM
by Steve
6 416
little help? first big...
Brian3137
12-31-2015 12:39 PM
01-19-2016 06:54 PM
by Steve
23 1,137
Hi everybody...
Greg_TopYardServices
01-14-2016 08:10 AM
01-19-2016 02:47 PM
by SC93
12 487
What's your next...
Steve
05-15-2015 12:54 PM
01-17-2016 08:48 PM
by Homeland unlimited
25 7,966
Plow controller problems
scaypa
01-12-2016 05:49 PM
01-16-2016 10:46 AM
by scaypa
4 325
Say Hello !!!
Steve
03-19-2007 12:18 PM
01-15-2016 07:23 PM
by tannerduncan
1,244 428,285
Pricing issue
Mr. Mow
07-07-2015 07:15 AM
01-15-2016 11:20 AM
by djlandscaping06
23 5,468
New College Course
Dr. D
01-14-2016 01:45 PM
01-14-2016 05:35 PM
by Steve
1 237
Yelp
Shark1611
01-13-2016 10:00 AM
01-14-2016 05:32 PM
by Steve
4 294
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 11:26 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 11:26 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy