Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Just starting your lawn care or landscaping business? > Community Assistance

Community Assistance Community questions, comments, and suggestions. Problems posting? Email me.

Sketchy Customers


Community Assistance

Community questions, comments, and suggestions. Problems posting? Email me.
Reply
 
Thread Tools Search this Thread
  #1  
Old 05-04-2009, 11:24 AM
CHEESE2009's Avatar
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 73
Posts: 4,475
Rep Power: 10
CHEESE2009 is on a distinguished road
Default Sketchy Customers

When the customer tells you to pick up all the supplies needed for the job, & says to bill him later. My customer has been loyal from the start of winter, he's offered to pay me for my work but I tell him I only collect when my job is complete. (it keeps me motivated, if I have the cash I'll get lazy) so I called him & said I need 20 bags of rocks, it'll run him up about 80-$100.00, so he said, no no, pick up 10 or 12 bags. No problem, but the job wont be complete, & I'm wondering if he's going to scam me lol... I'm sure he wont because he needs me for other jobs, after I'm hired to replace parts on his deck, sand & paint it. So I guess apart of the business is to take chances.


One of my lawn service customers, I started the service today & when I gave her the estimate she said she'll pay me TODAY.

I arrived at 8:30am & she said, "I wasn't sure if you were going to show up, I don't want to give out money to someone who doesn't show up"

WHAT THE HELL IS THAT? IT'S 8:30AM!!!!! lmao. I guess it was her humor. Then she said, "is it ok if I paid you next time?" so I said, "That wont be a problem!"

Hmmm, will she be paying me = ?



Side note:

I have gotten 100 calls for lawn service, not in my serviced cities, it's ticking me off lol... I just got a call from "Nancy", but I already have a woman named Nancy customer, it'll save me some trouble, LOL...
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 05-04-2009, 01:55 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 35,771
Rep Power: 10
Steve has disabled reputation
Default

Lawn care business tipsLawn Care Business Book
Would it work out for you if you had the customer at least pay up front for any supplies you needed to do the job? Or no?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #3  
Old 05-04-2009, 09:01 PM
CHEESE2009's Avatar
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 73
Posts: 4,475
Rep Power: 10
CHEESE2009 is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
Would it work out for you if you had the customer at least pay up front for any supplies you needed to do the job? Or no?
I try my best to bug the customer when the job is completed. I usually ask for money if it's necessary. If the supplies required go over $50.00, I will ask them to give me the money needed. My customer actually gave me $200.00 up front to cover previous supplies, & supplies I'm picking up tomorrow. I actually like this guy, he can't hire me for lawn service but he's giving me so many jobs.

Stone Walkway (put landscaping weed block paper)
Pool (place a border around it, put in landscaping weed block paper, rocks)
Repair/replace & paint his deck
Dirt & seeding
etc.. He needs to fix his pool lining, so I hired my friend with experience in that sorta work. $$$

He's keeping me busy, I'm happy. I originally started as a painter, so I'm lucky. The only problem is, I will never leave his damn place! I should be on HGTV lol... I could do an entire season.

I have my last day of weeding to do tomorrow for a place, 2 gutter cleaning jobs & minor roof repairs. And a bunch of other odd jobs. I'M OFFICIALLY BUSY.
************
I checked a mans roof for damage today & mentioned his gutters, now I have a gutter cleaning job to do, & I was asked to give an estimate on lawn service.
Reply With Quote
  #4  
Old 05-04-2009, 10:18 PM
majoe7 majoe7 is offline
Senior Member
 
Join Date: Feb 2009
Location: Florida
Posts: 184
Rep Power: 6
majoe7 is on a distinguished road
Default

Quote:
Originally Posted by BREEZE2009 View Post
I'M OFFICIALLY BUSY.
Breeze,

Forget the flyers. LOL

"good things happen to those who wait"

The more you can do for the client, the more you are in need.

Keep looking at the whole house for things you can do and offer your services to do the job.

Keep at it and more will follow. I can remember when you were watching the snow fly. Now you are busy!!! Yeah. Good for you.


John
Reply With Quote
  #5  
Old 05-04-2009, 10:48 PM
CHEESE2009's Avatar
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 73
Posts: 4,475
Rep Power: 10
CHEESE2009 is on a distinguished road
Default

Quote:
Originally Posted by majoe7 View Post
Breeze,

Forget the flyers. LOL

"good things happen to those who wait"

The more you can do for the client, the more you are in need.

Keep looking at the whole house for things you can do and offer your services to do the job.

Keep at it and more will follow. I can remember when you were watching the snow fly. Now you are busy!!! Yeah. Good for you.


John
Much appreciated! haha, the seasons looking good!
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
How to get new customers? mattamus2005 Starting a lawn care business. 6 05-19-2008 11:29 PM
Converting Seasonal Customers to Annual Customers Greenmind Starting a lawn care business. 4 03-07-2008 12:28 AM
Best Customers makbootzy General Talk 5 01-07-2008 03:06 PM
old customers quickcleanlawn Lawn Care Marketing & Post your marketing material for review! 3 11-01-2007 12:44 PM
How to get new customers Steve General Business Discussions 21 05-11-2005 02:44 PM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Pond...
xandrew245x
04-22-2014 03:29 PM
Today 05:57 AM
by Greg'slawnandlandscape
4 100
Mangwi Landscaping
bondservojc13
Yesterday 09:56 PM
Today 05:41 AM
by Sprinkler Buddy
1 55
Pushy customers
christopherhicks82
04-22-2014 08:22 PM
Today 04:56 AM
by Dan Tanner
6 156
In a bit situation need...
googus
04-22-2014 08:01 AM
Yesterday 10:03 PM
by googus
9 175
Acerage Rake
acrajchel
Yesterday 07:23 PM
Yesterday 07:23 PM
by acrajchel
0 35
2.5 acre mowing
xandrew245x
04-18-2014 06:55 AM
Yesterday 07:11 PM
by acrajchel
15 346
New Trailer
bobwill2009
Yesterday 12:46 PM
Yesterday 06:46 PM
by BelleCityLawn1
2 76
Advertising On...
JacobsLawnMowing
03-17-2014 03:21 PM
Yesterday 06:02 PM
by bobwill2009
13 882
Any greenhouse operators...
GoGreenerKS
04-15-2014 11:21 AM
Yesterday 12:37 PM
by Steve
7 221
Truck, Trailer,...
hawthornelawncare
12-23-2011 12:01 AM
Yesterday 12:17 PM
by bobwill2009
79 25,349
The $20 Mow Job
Dan Tanner
04-21-2014 07:24 PM
Yesterday 12:06 PM
by Steve
5 199
quickbooks users
CDLAWNCARE
04-20-2014 09:03 AM
Yesterday 06:48 AM
by CDLAWNCARE
4 177
Looking for advice on a...
Tekeda1
04-13-2014 09:53 AM
04-22-2014 07:55 PM
by Just for Cuts
23 586
About D@## Time!
TamMik
04-02-2014 08:10 AM
04-22-2014 05:14 PM
by BelleCityLawn1
19 877
Back for this year
xandrew245x
02-21-2014 04:30 PM
04-22-2014 03:36 PM
by xandrew245x
19 1,017
What Was Your Setup When...
superrman77
02-11-2014 10:53 AM
04-22-2014 12:29 AM
by Tony317
22 1,725
Sulky and Turf Tracer
acrajchel
04-07-2014 01:44 PM
04-22-2014 12:07 AM
by Tony317
9 448
danny 2
danny2
04-19-2014 10:19 PM
04-21-2014 12:25 PM
by Steve
3 138
this mower is driving me...
boog
04-17-2014 12:07 PM
04-21-2014 12:10 PM
by kslawn
13 365
What Fertilizer to Use?
acrajchel
04-07-2014 01:56 PM
04-21-2014 12:02 PM
by kslawn
20 611
I Got Taken...,
Dan Tanner
04-19-2014 06:26 AM
04-21-2014 11:49 AM
by Steve
4 233
new to this forum!
mower13126
04-18-2014 07:37 PM
04-21-2014 11:39 AM
by Steve
4 150
REO calling
Dan Tanner
04-16-2014 05:03 PM
04-21-2014 11:33 AM
by Steve
12 351
employee pay
4 seasons maintenance
04-10-2011 09:34 PM
04-20-2014 04:40 PM
by Dan Tanner
20 6,890
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
04-20-2014 11:13 AM
by ExtremeLawncareServices
32 1,217
Lawn Renovation
stevef1201
04-11-2014 12:00 PM
04-20-2014 11:11 AM
by kslawn
10 368
Customers droping like...
goodtimez
04-18-2014 09:53 AM
04-19-2014 08:09 AM
by CDLAWNCARE
7 232
Best Bulk Mulch delivery...
Steven Virgadamo
04-18-2014 09:52 AM
04-18-2014 05:34 PM
by Steve
2 106
Steve Virgadamo,...
Steven Virgadamo
04-18-2014 09:49 AM
04-18-2014 05:08 PM
by Steve
2 90
Instagram
Gerardo_Landscape
04-16-2014 11:28 AM
04-18-2014 04:51 PM
by Steve
3 191
Help with weed liability!
Prolawnofchatt
04-15-2014 09:10 AM
04-18-2014 04:47 PM
by Steve
5 248
Nationwide lawn care...
Billy Goat
04-15-2014 05:21 PM
04-18-2014 04:39 PM
by Steve
9 268
Truck Signage
Dan Tanner
04-16-2014 11:00 PM
04-18-2014 04:04 PM
by stevef1201
10 290
leaf removal
tlf59263
04-15-2014 10:00 PM
04-18-2014 03:59 PM
by stevef1201
6 241
Pay per click advertising
roostertail
02-12-2014 07:26 PM
04-17-2014 07:11 PM
by yardrate
10 641
Accepting credit cards,...
Darksteel
03-17-2014 08:01 PM
04-16-2014 01:02 PM
by jymie
15 809
Trimec
acrajchel
04-15-2014 08:24 PM
04-16-2014 11:10 AM
by Steve
3 151
Gopher Forum Discount!
BlackRain75
04-12-2014 10:44 PM
04-16-2014 10:50 AM
by Steve
9 349
hello
NFrailey
04-15-2014 01:39 PM
04-16-2014 10:48 AM
by Steve
1 133
Pricing a Mulch Job
dmcalpi
04-07-2014 02:16 PM
04-16-2014 09:40 AM
by jymie
21 794
google earth
CDLAWNCARE
04-12-2014 03:24 PM
04-16-2014 09:36 AM
by jymie
8 297
There has to be an...
CDLAWNCARE
04-14-2014 12:59 PM
04-15-2014 04:06 PM
by Dan Tanner
6 237
First Day Back!
BelleCityLawn1
04-09-2014 09:13 PM
04-15-2014 11:16 AM
by Steve
11 372
Mow America
stevegredler
04-13-2014 01:02 PM
04-14-2014 09:53 PM
by kslawn
5 277
Power Broom
acrajchel
04-14-2014 07:46 AM
04-14-2014 12:47 PM
by CDLAWNCARE
2 156
Say Hello !!!
Steve
03-19-2007 11:18 AM
04-14-2014 11:34 AM
by Steve
1,176 286,917
Equipment reviews
Greg'slawnandlandscape
04-09-2014 07:17 AM
04-14-2014 11:27 AM
by Greg'slawnandlandscape
13 533
Aerating Prices?
Dan Tanner
04-08-2014 03:16 PM
04-14-2014 10:31 AM
by Steve
13 540
Estimating help
acrajchel
04-11-2014 06:06 PM
04-14-2014 10:20 AM
by Steve
3 244
Need help bidding church...
GreenRidge Lawn&Landscape
04-07-2014 08:01 PM
04-14-2014 09:49 AM
by Steve
12 502
» Popular Tags
4x4 ads article marketing blower butterfly gardens care charge courtesy call craigslist credit card cultivation customers decorating echo exmark ferris financing florida flower bed cultivation price four wheel drive gopherhaul grass gravely health holiday holiday lighting how much to charge introduction kansas city labor cost lawn lawn care lawn care business lawn care business book lawn care business show lawn clarksville leaf marketing mechanic monthly mow mowing mulch mulch price new and restored landscapes new buisness new business new start office management payment podcast property management company reo requests scag schedule selling seo sole proprietorship starting a business steve stihl subcontractor top dresser tree care turfgrass consulting upsell walker winter money making ideas yard clarksville
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 11:23 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 11:23 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy