Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Just starting your lawn care or landscaping business? > Starting a lawn care business.

Starting a lawn care business. How to start a lawn mowing business, lawn care business, or landscaping business. If you are starting a lawn care business, ask your questions here.

lawn school


Starting a lawn care business.

How to start a lawn mowing business, lawn care business, or landscaping business. If you are starting a lawn care business, ask your questions here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 03-10-2009, 10:44 PM
lawn-guy's Avatar
lawn-guy lawn-guy is offline
Member
 
Join Date: Mar 2009
Posts: 97
Rep Power: 7
lawn-guy is on a distinguished road
Default lawn school

as many of u may have read ive been in this line of work for some years and love it , i recently enrolled in gophers online lawn school and took the course and of course i passed lol but i found it very informative and a great expierence i highly recommend any one getting started in this industry or still a little new to this check it out it should teach you alot this class is free to members of this site and we all know any form of education is priceless and this could help you keeping your company profitable and succesful.

this could also be a good tool to use to help train employees and rising supervisors,as many of us know often are supervisors are faced with giving estimates and dealing with customers on the spot

check it out its well worth your time,
__________________
<a href="http://www.gopherforum.com/index.php?pageid=GopherHaul-Lawn-Care-Business-School&graduate=0723c4d94a573fb9f37863b2a851f9b6">
<img src="http://www.gopherforum.com/uploaded-files/images/school-logo-banner.gif" border="0">
</a>
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 03-10-2009, 11:12 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,821
Rep Power: 10
Steve has disabled reputation
Default

Lawn care business tipsLawn Care Business Book
Quote:
this could also be a good tool to use to help train employees and rising supervisors,as many of us know often are supervisors are faced with giving estimates and dealing with customers on the spot
I am glad you liked it!

Now this is very interesting. What kinds of concepts would ideally be taught to help employees or supervisors?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #3  
Old 03-11-2009, 01:08 AM
lawn-guy's Avatar
lawn-guy lawn-guy is offline
Member
 
Join Date: Mar 2009
Posts: 97
Rep Power: 7
lawn-guy is on a distinguished road
Default

customer service skills
how to handle upset/rude customers
what to do in certain circumstances
how to estimate a job on the spot
how to handle accidents/on job injuries
how to handle over seeing other employees
what to do in emergency circumstances

the list goes on and on come on people lets get some input here
__________________
<a href="http://www.gopherforum.com/index.php?pageid=GopherHaul-Lawn-Care-Business-School&graduate=0723c4d94a573fb9f37863b2a851f9b6">
<img src="http://www.gopherforum.com/uploaded-files/images/school-logo-banner.gif" border="0">
</a>
Reply With Quote
  #4  
Old 03-11-2009, 03:48 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,821
Rep Power: 10
Steve has disabled reputation
Default

Ok let's break this into smaller parts and understand it all better. Please anyone reading that wants to jump in, do so.

Quote:
customer service skills
What do you find to be important customer service skills that employees need to know? What stands out in your mind?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #5  
Old 03-11-2009, 09:53 AM
lawn-guy's Avatar
lawn-guy lawn-guy is offline
Member
 
Join Date: Mar 2009
Posts: 97
Rep Power: 7
lawn-guy is on a distinguished road
Default

well ....
dealing with unhappy/disgruntel customers(yard is scalped-last visit clippings were left on walk way)
what to do if something at customers is damaged(broken window-cut cable/phone line)
if customer needs pricing on other jobs(pruning-gutter cleaning)
what to do if customer wants to cancell services(cancell mid contract)
what to do if customer has questions about billing (over charged-doesnt understand statement)


here are a few with some examples in ( )
__________________
<a href="http://www.gopherforum.com/index.php?pageid=GopherHaul-Lawn-Care-Business-School&graduate=0723c4d94a573fb9f37863b2a851f9b6">
<img src="http://www.gopherforum.com/uploaded-files/images/school-logo-banner.gif" border="0">
</a>
Reply With Quote
  #6  
Old 03-11-2009, 10:55 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,821
Rep Power: 10
Steve has disabled reputation
Default

This is good, let's keep working on it.

Quote:
what to do in certain circumstances
What types of circumstances are you thinking of?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #7  
Old 03-11-2009, 01:07 PM
outerelements's Avatar
outerelements outerelements is offline
Member
 
Join Date: Dec 2008
Posts: 37
Rep Power: 8
outerelements is on a distinguished road
Default

I agree. I am currently pursuing my MBA, however, almost every night, I find myself drifting off of my school work and getting on here and taking the gopher haul class online. It is really interesting and I am definitely learning alot!

Cant thank you enough Steve!!

Outer Elements Lawn & Landscape
Reply With Quote
  #8  
Old 03-11-2009, 01:16 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,821
Rep Power: 10
Steve has disabled reputation
Default

You are very welcome.

Join in here and get some ideas in the post on what I should be including in future sections, if you can.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #9  
Old 03-11-2009, 07:07 PM
lawn-guy's Avatar
lawn-guy lawn-guy is offline
Member
 
Join Date: Mar 2009
Posts: 97
Rep Power: 7
lawn-guy is on a distinguished road
Default

injurys property damage missing equipment un fixable equipment
sick employee bad weather
__________________
<a href="http://www.gopherforum.com/index.php?pageid=GopherHaul-Lawn-Care-Business-School&graduate=0723c4d94a573fb9f37863b2a851f9b6">
<img src="http://www.gopherforum.com/uploaded-files/images/school-logo-banner.gif" border="0">
</a>
Reply With Quote
  #10  
Old 03-11-2009, 11:42 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,821
Rep Power: 10
Steve has disabled reputation
Default

Great ideas!

What suggestions would you have for your employees if they found themselves dealing with these situations?
  • injurys
  • property damage
  • missing equipment
  • un fixable equipment
  • sick employee
  • bad weather
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
GopherHaul Lawn Care Business School now online. Steve Lawn Care Business Marketing - GopherHaul Forum News 23 03-15-2009 05:11 PM
Getting started - GopherHaul Lawn Care Business School Steve Lawn Care Business Marketing - GopherHaul Forum News 3 03-15-2009 05:10 PM
Getting started - GopherHaul Lawn Care Business School Steve GopherHaul Lawn Care Business Show, Video, Book & Podcast Discussions. 1 03-10-2009 08:13 AM
Small Business School videos Steve GopherHaul Lawn Care Business Show, Video, Book & Podcast Discussions. 0 12-09-2007 07:49 PM
LCO runs for school board Steve Lawn Care Marketing & Post your marketing material for review! 1 04-09-2007 10:44 PM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Best two stroke oil
Greg_TopYardServices
02-08-2016 07:53 PM
Yesterday 08:29 AM
by Just for Cuts
10 171
Most requested days for...
Just for Cuts
Yesterday 06:44 AM
Yesterday 06:44 AM
by Just for Cuts
0 31
back surgery
Bradcook21
01-28-2016 08:51 PM
02-11-2016 02:04 PM
by Bradcook21
16 436
Help Spread the word...
Sprinkler Buddy
12-02-2015 08:41 AM
02-11-2016 08:19 AM
by Sprinkler Buddy
19 1,342
Howdy Yall !!!
B&C
02-10-2016 10:06 AM
02-11-2016 01:05 AM
by Steve
1 51
hello
2menandmowers
02-10-2016 07:32 AM
02-11-2016 12:53 AM
by Steve
1 52
Hello everyone!!!
1newkirk05
02-09-2016 03:16 PM
02-10-2016 04:05 PM
by jrs.landscaping
7 148
Tine Rake Detaching vs...
wigglesworth
02-09-2016 05:32 PM
02-09-2016 07:43 PM
by Steve
1 68
Finding open bids?!?
C&DPropertyManagement
02-07-2016 01:48 AM
02-09-2016 07:11 PM
by Steve
3 145
hello all
romanlandscape
01-29-2016 03:46 PM
02-07-2016 10:20 AM
by Bradcook21
6 247
Lawn Care Book Ranked #1
Steve
02-06-2016 12:36 AM
02-06-2016 12:36 AM
by Steve
0 121
Hi
Sellers Lawn Care
02-02-2016 01:48 PM
02-05-2016 08:03 AM
by Sellers Lawn Care
4 187
Collecting payments from...
Niagara Mowing
02-03-2016 05:21 PM
02-05-2016 08:00 AM
by Niagara Mowing
7 248
SMS assist? The good,...
jcurr33
01-27-2016 10:24 PM
02-04-2016 11:53 PM
by Steve
5 278
I need some help...
Anise
02-04-2016 01:39 PM
02-04-2016 11:51 PM
by Steve
3 155
Customers dodging the...
Rocky
11-06-2015 06:22 AM
02-04-2016 03:41 AM
by C&DPropertyManagement
7 1,533
Offering a "Trial"...
wybut076
02-01-2016 06:27 PM
02-03-2016 08:26 PM
by Just for Cuts
7 275
Iowa Caucus Predictions?
Steve
02-01-2016 06:31 PM
02-03-2016 12:40 AM
by Steve
1 130
Laying White River Rock
DiamondLawnCare
02-01-2016 08:27 PM
02-03-2016 12:17 AM
by Steve
1 148
Networking for a...
jcurr33
01-30-2016 09:26 PM
02-01-2016 06:27 PM
by Steve
4 223
Customer giving a 1099?
apmAkron
01-27-2016 07:22 PM
01-31-2016 08:55 PM
by Chilehead
6 285
happy to be here
redrobin
01-29-2016 10:45 AM
01-31-2016 08:44 PM
by Steve
1 163
Thought's on an "E-Z...
jcurr33
01-27-2016 10:48 PM
01-31-2016 08:38 PM
by Steve
4 258
Changes
Knaubone
01-30-2016 10:56 PM
01-31-2016 08:31 PM
by Steve
1 151
Thoughts on this Exmark...
googus
01-28-2016 04:24 PM
01-28-2016 08:09 PM
by Chilehead
1 173
1st year in
jcurr33
10-18-2015 05:07 PM
01-28-2016 07:49 PM
by Chilehead
6 4,169
Need opinion on zero...
Mr. Mow
01-24-2016 05:42 PM
01-28-2016 07:41 PM
by Chilehead
10 388
Opinion on liquid vs...
Bradcook21
01-25-2016 02:03 PM
01-28-2016 07:38 PM
by Chilehead
9 332
Finding property size
Gageslawncare
01-25-2016 11:08 AM
01-28-2016 12:05 PM
by Gageslawncare
10 343
Tiger TG 2661 Commercial...
lawnman1959
01-25-2016 08:12 PM
01-27-2016 07:57 PM
by Just for Cuts
5 271
Spouse as a dependent?
Steve
01-26-2016 01:51 AM
01-27-2016 10:44 AM
by Chilehead
3 224
Hello All
C&DPropertyManagement
01-23-2016 12:21 PM
01-26-2016 01:24 AM
by Steve
1 196
Credit Cards - What's in...
Shark1611
06-16-2015 04:04 PM
01-23-2016 03:43 PM
by C&DPropertyManagement
17 7,717
Start My Own Business?
mowandblow1980
01-12-2016 08:43 PM
01-19-2016 07:00 PM
by Steve
12 679
State of the nation 2016.
Steve
01-12-2016 12:05 AM
01-19-2016 06:57 PM
by Steve
6 411
little help? first big...
Brian3137
12-31-2015 12:39 PM
01-19-2016 06:54 PM
by Steve
23 1,129
Hi everybody...
Greg_TopYardServices
01-14-2016 08:10 AM
01-19-2016 02:47 PM
by SC93
12 483
What's your next...
Steve
05-15-2015 12:54 PM
01-17-2016 08:48 PM
by Homeland unlimited
25 7,958
Plow controller problems
scaypa
01-12-2016 05:49 PM
01-16-2016 10:46 AM
by scaypa
4 321
Say Hello !!!
Steve
03-19-2007 12:18 PM
01-15-2016 07:23 PM
by tannerduncan
1,244 428,264
Pricing issue
Mr. Mow
07-07-2015 07:15 AM
01-15-2016 11:20 AM
by djlandscaping06
23 5,461
New College Course
Dr. D
01-14-2016 01:45 PM
01-14-2016 05:35 PM
by Steve
1 233
Yelp
Shark1611
01-13-2016 10:00 AM
01-14-2016 05:32 PM
by Steve
4 288
New to the forum from...
Doug Green
01-12-2016 12:23 PM
01-14-2016 08:34 AM
by Doug Green
2 275
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 01:11 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 01:11 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy