Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Business > General Business Discussions

General Business Discussions A place to talk about general business discussions.

Billing customers


General Business Discussions

A place to talk about general business discussions.
Reply
 
Thread Tools Search this Thread
  #1  
Old 03-10-2009, 12:42 PM
tomcat172002
Guest
 
Posts: n/a
Default Billing customers

Hi,

I have a question regarding billing customers. This is my second season and I have picked up my first new customer. The reason she left her old grass service was that in August she got billed 4 times that month even thought she only got her grass cut twice. I have heard that some older people get charged 32 weeks a year regardless if they cut or don't cut. I only charge if I cut if its too dry then I don't cut and don't charge them. What is the industry standard? Do you charge on a per year basis? I just charge per cut I feel thats fair. What do you guys think?
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 03-10-2009, 03:42 PM
musician/lawnman musician/lawnman is offline
Chuck
 
Join Date: Feb 2008
Location: South West Florida
Posts: 919
Rep Power: 0
musician/lawnman is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
I have both per cut & annual customers who are billed monthly. With these I multiply the number of cuts typically used to service the particular turf type, for this area in a normal year by the per cut rate & divide by 12. they pay the same year round. Heavy rains or a longer season means more cuts with no change in rate for them. A light year means less cuts to be done, same rate. It's done on an "average year". It amy take a little while in business to get these numbers accurate for your area though.
Reply With Quote
  #3  
Old 03-10-2009, 10:20 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,246
Rep Power: 10
Steve has disabled reputation
Default

Quote:
What is the industry standard? Do you charge on a per year basis?
Well you can charge per cut or a standard rate across the year. I think if the customer is on a budget and wants lower monthly payments, they may opt for the same monthly payment plan option.

This just might come down to personal preference from the customer. But no matter what they need to be explained the concept so they don't feel like they are paying for something they are not getting.

Do you have a preference of billing per visit vs. annual monthly billings that are the same throughout the year?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #4  
Old 03-13-2009, 03:16 PM
tomcat172002
Guest
 
Posts: n/a
Default

I usually charge per cut. If I don't cut due to weather then I don't charge I think thats fair. I usually go around once a week to cut. I mark down on a spread sheet when I cut then I give out invoices at the end of the month.
Reply With Quote
  #5  
Old 03-13-2009, 04:59 PM
justin_time justin_time is offline
Justin
 
Join Date: Apr 2006
Location: French River, ON, Canada
Age: 29
Posts: 1,801
Rep Power: 0
justin_time is on a distinguished road
Default

That's why I love Gopher. If you give a per year or per cut price, it gets it done
Reply With Quote
  #6  
Old 03-13-2009, 10:07 PM
Little's's Avatar
Little's Little's is offline
Brandon
 
Join Date: Jun 2007
Location: Shasta Lake CA.
Posts: 814
Rep Power: 8
Little's is on a distinguished road
Default

I mostly charge per month. I just explain that I may work a little less through the winter, but it evens out when I am mowing their lawn when it is 115 deg. through the Summer. They understand that I have bills to pay all year. Most people are ok with it, but like Steve said, you MUST explain it to them in the beginning how you will be billing them.
__________________
Northern California
Reply With Quote
  #7  
Old 03-14-2009, 03:06 AM
8307c4
Guest
 
Posts: n/a
Default

Quote:
Originally Posted by tomcat172002 View Post
Hi,The reason she left her old grass service was that in August she got billed 4 times that month even thought she only got her grass cut twice. I have heard that some older people get charged 32 weeks a year regardless if they cut or don't cut.
Yeah, and maybe she never paid a bill back in July
Then again maybe she did...
But why would I want to hear about the "last guy?"

It's like, what am I supposed to do about it?
Oh I get it, I'm supposed to roll my eyes in the back of my head and throw my hands up in the air, and then make a
big show of how I would never ever do such a thing, right in front of that customer, that what I'm supposed to do?

Oh, to answer a question, there is no Industry standard concerning billing methods that I know of.

Last edited by 8307c4; 03-14-2009 at 03:18 AM.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Converting Seasonal Customers to Annual Customers Greenmind Starting a lawn care business. 4 03-07-2008 12:28 AM
E-Billing realhuntin General Business Discussions 4 12-19-2007 08:21 AM
Billing Gopher Software Support Archived Question & Answers - Read Only 1 10-08-2005 09:41 PM
Billing Gopher Software Support Archived Question & Answers - Read Only 1 04-13-2005 07:09 AM
How do you do your billing? Partime Mower General Business Discussions 6 07-17-2003 08:34 PM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Total yard rehab
SGL1
04-23-2015 03:59 PM
Today 08:25 PM
by SGL1
7 134
mowing pic
joshlawncare
Today 12:34 PM
Today 08:09 PM
by avetslawncare
1 41
Big (to me) mulch job
tl757
04-23-2015 05:32 PM
Today 08:01 PM
by avetslawncare
7 152
what's the big deal...
Tony317
Today 02:19 PM
Today 02:19 PM
by Tony317
0 32
Lawn Care Service in...
Friscobob
Yesterday 03:33 PM
Today 05:35 AM
by Sprinkler Buddy
2 72
New company in Michigan
SEM
Yesterday 09:27 PM
Today 05:26 AM
by Sprinkler Buddy
1 44
Newb Question - Multiple...
DependiLawn
Yesterday 11:36 PM
Yesterday 11:36 PM
by DependiLawn
0 36
maintandlawndispatch...
SGL1
04-21-2015 03:31 PM
Yesterday 04:42 PM
by Steve
9 210
Thoughts on Undocumented...
element009
09-25-2011 11:08 AM
04-23-2015 09:32 PM
by Chilehead
56 15,499
Hello Everyone
DesignsByBnC
04-22-2015 04:07 PM
04-23-2015 02:19 PM
by DesignsByBnC
2 89
The upcoming rainy...
5StarLawnscaping
04-21-2015 01:22 PM
04-23-2015 12:54 PM
by Steve
7 188
color fliers?
holymoly
04-18-2015 02:32 PM
04-23-2015 12:50 PM
by Steve
12 354
I'm Back With The Best...
aduttonater
02-21-2015 12:41 AM
04-22-2015 07:04 PM
by Just for Cuts
59 2,528
WARNING! Especially to...
SC93
04-19-2015 12:05 PM
04-22-2015 01:39 PM
by Steve
14 418
Could be great news for...
SC93
04-14-2015 11:06 PM
04-22-2015 01:28 PM
by Steve
15 505
quick pic
joshlawncare
04-14-2015 07:49 PM
04-21-2015 05:01 PM
by joshlawncare
4 330
Got Inspected today
swstout
08-09-2010 10:31 PM
04-21-2015 03:53 PM
by SGL1
10 3,986
Smoked my first belt!
SGL1
04-20-2015 08:46 PM
04-21-2015 03:28 PM
by SGL1
4 159
Pictures of commercial...
avetslawncare
04-01-2015 09:47 PM
04-21-2015 12:47 PM
by Steve
25 1,010
lawn care business...
holymoly
04-18-2015 02:56 PM
04-21-2015 06:18 AM
by holymoly
3 253
These are the days on...
ExtremeLawncareServices
01-11-2015 10:41 AM
04-21-2015 03:18 AM
by ExtremeLawncareServices
57 5,246
landscape insurance
clarkslawn
03-30-2015 10:14 PM
04-20-2015 10:02 PM
by SGL1
4 470
Poll & Discussion...
CHEESE2009
09-16-2011 06:16 PM
04-20-2015 08:20 PM
by avetslawncare
27 5,666
weed
avetslawncare
04-16-2015 07:56 PM
04-20-2015 01:08 PM
by Steve
4 261
Aerating / Dethaching...
Hard-Body lawn & garden
04-12-2015 07:53 PM
04-19-2015 08:49 PM
by Chilehead
17 598
Start LIKING FACEBOOK...
rlclawncare123
02-26-2015 12:06 AM
04-19-2015 09:21 AM
by KJ90
8 1,009
bidding a cemetery....
NPM_LLC
03-28-2015 10:56 AM
04-19-2015 05:26 AM
by RSE
22 1,014
Hustler Raptor
SGL1
04-13-2015 09:27 PM
04-18-2015 07:53 AM
by SGL1
15 519
is craiglist good to...
JBENI
04-16-2015 11:11 AM
04-17-2015 10:25 PM
by Wolf4dk
11 416
Am I missing something...
googus
04-11-2015 06:33 PM
04-17-2015 08:01 PM
by avetslawncare
10 542
Hello
sonny54
04-16-2015 09:49 PM
04-17-2015 03:10 PM
by Steve
1 203
Unreal
Chilehead
04-09-2015 09:12 PM
04-17-2015 08:27 AM
by Chilehead
11 566
starting a lawn care...
JBENI
04-14-2015 09:03 AM
04-17-2015 08:03 AM
by JBENI
14 548
Finally got a warehouse
avetslawncare
03-12-2015 07:52 PM
04-16-2015 07:52 PM
by avetslawncare
23 1,370
New 14 x 7 Enclosed...
whitepropertydetail
04-15-2015 06:46 PM
04-16-2015 03:40 PM
by Steve
1 257
older used dump trucks
SECTLANDSCAPING
09-22-2011 12:33 AM
04-16-2015 12:41 PM
by biglee
21 8,053
Tax Poll
Steve
04-15-2015 02:13 PM
04-15-2015 02:13 PM
by Steve
0 241
lawn care by Aj
aj10261984
04-14-2015 06:50 PM
04-15-2015 01:43 PM
by Steve
2 273
Contact last years...
googus
01-28-2015 08:13 AM
04-15-2015 12:54 PM
by SC93
7 1,272
trying to sign up for...
JBENI
04-14-2015 10:20 AM
04-14-2015 12:11 PM
by Steve
1 744
Charging customers for...
Hard-Body lawn & garden
04-14-2015 07:34 AM
04-14-2015 10:35 AM
by Steve
1 307
New member
Jdlandscaping,LLC
04-11-2015 03:24 PM
04-14-2015 05:45 AM
by Jdlandscaping,LLC
2 332
hello
oasis_greenscapes
04-01-2015 06:18 PM
04-13-2015 12:03 PM
by Steve
8 573
New Member
Greenturion
04-11-2015 02:00 PM
04-13-2015 11:59 AM
by Steve
1 296
Client with...
OldSalt
04-07-2015 09:47 PM
04-13-2015 11:57 AM
by Steve
8 523
Getting rid of "mulched...
Mr. Mow
04-12-2015 04:21 PM
04-13-2015 11:26 AM
by biglee
3 333
String trim BEFORE mow...
Mr. Mow
04-12-2015 08:13 AM
04-13-2015 11:11 AM
by biglee
7 447
Billing methods
jcurr33
03-26-2015 01:33 PM
04-13-2015 11:07 AM
by biglee
15 953
Landscape Fabric
CurbAppeal1
04-10-2015 03:58 PM
04-13-2015 08:02 AM
by Chilehead
4 378
I lost a long term...
Sprinkler Buddy
09-04-2011 02:24 PM
04-12-2015 04:27 PM
by Mr. Mow
17 4,019
» Popular Tags
ad landscaping aerocore apartment bid apartment lawn care estimate applying auger billy goat brushcutter blowout bush commercial contract help curb appeal services deliquentaccounts demonstration design ditches door hangers employee problems estimate facebook foreman google growing a lawn care business how to hydraulic jobs john deere quik trac landscape services lawn lawn aeration lawn care lawn care busines plan lawn care business seo lawn care business website lawn care business website seo lawn care seo lawn care website lawn care website seo lawn mowing managing a lawn care business marketing marketing secrets mulch new mower patio install per hour service pricing pto scag v-ride search engine optimization secrets to landscaping seo shell shreaded snow plowing sq ft starting a lawn care business steep lawns theft toro toro grand stand tractor auger trailer mate pro up sell employee web design website website design wood wright stander rh www.greenturion.co.za
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 09:20 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 09:20 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy