Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Business > General Business Discussions

General Business Discussions A place to talk about general business discussions.

What is the farthest you have drove for one customer?


General Business Discussions

A place to talk about general business discussions.
Reply
 
Thread Tools Search this Thread
  #1  
Old 01-25-2009, 12:18 PM
mruiz
Guest
 
Posts: n/a
Default What is the farthest you have drove for one customer?

What is the farthest you have driven out of your local route for one customer?
I have a customer that would also like for me to take care of her mother lawn. Her mother's property is about 20min. off my route. The property would take me about 45min to mow. Also there is potential to pick up customers in neighboring developments.

Last edited by mruiz; 01-25-2009 at 12:20 PM.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 01-25-2009, 07:40 PM
CloseCuts CloseCuts is offline
Hoss
 
Join Date: Feb 2008
Location: Milford, DE
Posts: 147
Rep Power: 7
CloseCuts
Default

Lawn care business tipsLawn Care Business Book
If i were to go that far I would charge a little more because its only her. Just let her know that sh'e the only one in this area. If she could get a few people to join up you wouldn't have to charge so much. Also you could do some flyers in those local areas around her.
Reply With Quote
Reply With Quote
  #3  
Old 01-25-2009, 09:45 PM
musician/lawnman's Avatar
musician/lawnman musician/lawnman is offline
Chuck
 
Join Date: Feb 2008
Location: South West Florida
Posts: 919
Rep Power: 7
musician/lawnman is on a distinguished road
Default

Ehhhh, Depends on how bad you NEED the business man. Think about it. You could flyer there & pick up a few more, but you could do the same in your back yard & pick up a few more close to home. Even if you get 10-15 properties out there, it's always gonna be out of the way. Then what if you get a call from a potential client 5 miles further out than them? Do you go since your almost there anyway? At some point you should draw a line in the sand & say THIS IS AS FAR AS I GO. A one time landscape job might be different but for a trip you'll be making weekly.... drive time kills lco's daily.
__________________
AAA QUALITY CLEAN CUT, LLC.
LAWN CARE & LANDSCAPING
Visit us here:

  #4  
Old 01-25-2009, 11:35 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,317
Rep Power: 10
Steve has disabled reputation
Default

Quote:
Depends on how bad you NEED the business man. Think about it. You could flyer there & pick up a few more, but you could do the same in your back yard & pick up a few more close to home.
This is really well put.

Survival is survival. If you need the extra work, then do it. But I think this point really brings up what your competitive advantage is and part of what it should be is you service a specific service area that allows you to keep your prices within a competitive range. The further you go out the more you have to charge to cover your costs.

If you focus within your immediate area, you can build up the illusion of your image more. You can appear to be all over town all day long and people will think your company is bigger than it may be. The more times they see you out and about, the more impressions you will make upon them. At a certain point you will reach that magical number where you could potentially hit the top of mind awareness point and people will call you first when they need lawn care.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #5  
Old 01-26-2009, 06:17 AM
grounded
Guest
 
Posts: n/a
Default Refferals are a sure lock

You can charge more for that customer and hopefully get it! on the other hand, mom could locate a local guy that also services the same area as the the original account and possibly loose both. The fact that you were referred hopefully means you made an impression on the client. If the referral is based on your lower price per square foot marketing than only you can figure your cost's and decide.

Scope the referral area and check income levels between point A and B. You might find an over priced market by a competitor that's prime for you to step in and handle.

Good luck!

Tom
Reply With Quote
  #6  
Old 01-26-2009, 04:53 PM
mruiz
Guest
 
Posts: n/a
Default

Quote:
Originally Posted by CloseCuts View Post
If i were to go that far I would charge a little more because its only her. Just let her know that sh'e the only one in this area. If she could get a few people to join up you wouldn't have to charge so much. Also you could do some flyers in those local areas around her.

Closecut, funny that you said this cause when I called the woman, I let her know it was out of my area. But I will see if I can pick up a customer here and there to justify my travel time
Reply With Quote
  #7  
Old 01-26-2009, 04:55 PM
mruiz
Guest
 
Posts: n/a
Default

Quote:
Originally Posted by musician/lawnman View Post
Ehhhh, Depends on how bad you NEED the business man. Think about it. You could flyer there & pick up a few more, but you could do the same in your back yard & pick up a few more close to home. Even if you get 10-15 properties out there, it's always gonna be out of the way. Then what if you get a call from a potential client 5 miles further out than them? Do you go since your almost there anyway? At some point you should draw a line in the sand & say THIS IS AS FAR AS I GO. A one time landscape job might be different but for a trip you'll be making weekly.... drive time kills lco's daily.
We all need the business if not we wont be on here trying to find ways in marketing. Websites, flyer and etc But I totally agree with (its always out of the way) well put.
Reply With Quote
  #8  
Old 01-26-2009, 05:00 PM
ritchiem
Guest
 
Posts: n/a
Default

Our drive time radius was 30mins...if we cannot get from out home base to the customers home within 30mins then we cannot do the job. I found that with people that are out of the way I always was able to pick up more clients along the route. And I always charge a premium for distance. Fridays were my most profitable day and I drove the most on that day too.
Reply With Quote
  #9  
Old 01-26-2009, 05:00 PM
mruiz
Guest
 
Posts: n/a
Default

Quote:
Originally Posted by Steve View Post
This is really well put.

Survival is survival. If you need the extra work, then do it. But I think this point really brings up what your competitive advantage is and part of what it should be is you service a specific service area that allows you to keep your prices within a competitive range. The further you go out the more you have to charge to cover your costs.

If you focus within your immediate area, you can build up the illusion of your image more. You can appear to be all over town all day long and people will think your company is bigger than it may be. The more times they see you out and about, the more impressions you will make upon them. At a certain point you will reach that magical number where you could potentially hit the top of mind awareness point and people will call you first when they need lawn care.
Steve, If I could drive out of my driveway with my Ztr and setup it up to carry my blower and line trimmer ( Im working on this ) and service all my customers I would be in heaven. My radius right now is about 3 mile for mowing.
But you make sense, in staying close by and making your imagine bigger.
Reply With Quote
  #10  
Old 01-26-2009, 05:06 PM
mruiz
Guest
 
Posts: n/a
Default

Quote:
Originally Posted by grounded View Post
You can charge more for that customer and hopefully get it! on the other hand, mom could locate a local guy that also services the same area as the the original account and possibly loose both. The fact that you were referred hopefully means you made an impression on the client. If the referral is based on your lower price per square foot marketing than only you can figure your cost's and decide.

Scope the referral area and check income levels between point A and B. You might find an over priced market by a competitor that's prime for you to step in and handle.

Good luck!

Tom
Tom, You have brought up some views that I didnt think about.

Thanks to everyone for some great ideas!
Reply With Quote
Reply

Bookmarks

Tags
lawn care customers, lawn care route

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
bad customer quickcleanlawn General Business Discussions 2 07-31-2008 10:06 PM
More Customer gman Show Off - Picture Post - Photo Gallery 3 07-31-2006 08:23 PM
2 PO # same customer Gopher Software Support Archived Question & Answers - Read Only 1 03-28-2005 05:32 PM
CUSTOMER BOX DENISE HENRY Community Assistance 1 05-06-2004 12:48 PM
Customer F.A.Q.'s Steve Gopher Software Support Archived Question & Answers - Read Only 0 02-23-2004 10:34 AM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Lawn needs top soil What...
jymie
08-26-2014 11:01 AM
Today 05:12 PM
by jymie
6 276
Brake job!
kslawn
08-30-2014 07:49 AM
Today 03:37 PM
by Steve
8 215
Trailer tires
J.A.S.LawnService
Yesterday 10:17 AM
Today 03:27 PM
by Steve
3 115
Mowing 7 acres
avetslawncare
08-31-2014 04:24 PM
Today 03:11 PM
by Steve
5 165
Help pricing cut down 7...
Bradcook21
08-26-2014 11:17 PM
Today 03:04 PM
by Steve
7 267
New to the industry-...
Lsmain
08-31-2014 10:53 AM
Today 02:58 PM
by Steve
1 119
Sod
RosalesLawnCare
08-27-2014 03:47 PM
Today 02:48 PM
by Steve
3 208
Lawn Route Templates
Landscaper1165
08-30-2014 01:52 PM
Today 02:44 PM
by Steve
2 152
Hello! New here and...
CaliforniaFriendly
08-29-2014 11:30 AM
Today 02:39 PM
by Steve
2 171
Hello
jawnebgoode
08-28-2014 08:37 PM
Today 02:30 PM
by Steve
1 101
Hello from Ohio
kurtwin
08-28-2014 05:06 PM
Today 02:28 PM
by Steve
1 127
snowplowing
jshak40
Yesterday 07:20 AM
Today 08:15 AM
by kslawn
6 167
Walk Behinds and Texas...
SGL1
08-26-2014 03:53 PM
Yesterday 11:36 PM
by SGL1
7 282
Exmark Lazer Z S-Series...
BLC7
08-22-2014 10:18 AM
08-30-2014 09:49 AM
by BLC7
10 442
Stihl engine isn't...
Marcintosh
08-12-2014 08:30 PM
08-28-2014 09:28 PM
by Marcintosh
12 585
Softball field
kslawn
08-15-2014 09:28 AM
08-28-2014 12:01 PM
by Steve
16 663
Say Hello !!!
Steve
03-19-2007 11:18 AM
08-27-2014 08:33 PM
by kurtwin
1,187 331,331
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
08-26-2014 04:21 PM
by ExtremeLawncareServices
110 6,725
How do I approach...
Bradcook21
08-21-2014 01:48 AM
08-26-2014 05:08 AM
by Billy Goat
12 565
Tender Process
M2Dave
08-24-2014 12:31 PM
08-25-2014 04:14 PM
by Steve
2 239
Grass hopper mower
ExtremeLawncareServices
12-05-2013 08:51 AM
08-25-2014 04:02 PM
by Steve
26 3,898
Need help pricing basic...
Bradcook21
08-22-2014 01:21 AM
08-22-2014 01:05 PM
by Steve
2 331
Yearly contract Pricing
jrob0691
08-21-2014 08:57 AM
08-22-2014 01:01 PM
by Steve
6 403
yearly contract help...
jrob0691
08-21-2014 04:09 PM
08-22-2014 12:48 PM
by Steve
1 277
Pampas bushes
Bradcook21
08-22-2014 01:30 AM
08-22-2014 07:17 AM
by grassdoctore
1 248
2014 Gie-expo
ExtremeLawncareServices
08-19-2014 11:22 PM
08-21-2014 08:50 PM
by phlawncare
2 292
Fuel Can Spouts
Shark1611
08-16-2014 09:09 AM
08-21-2014 08:23 PM
by SGL1
11 536
Have you ever had to...
SouthernRootsLawnCare
07-26-2014 02:41 PM
08-21-2014 05:03 PM
by stevef1201
6 790
Hello
M2Dave
08-21-2014 12:32 AM
08-21-2014 01:38 PM
by Steve
1 256
New Landscaping Business
rekon32
08-16-2014 02:26 PM
08-21-2014 12:33 PM
by SouthallMowing
8 591
Downed Tree Chop Bid
WesleySnips
08-16-2014 03:47 PM
08-20-2014 01:44 PM
by SGL1
10 560
60 inch honda/bunton...
pblawncare
08-17-2014 11:30 AM
08-18-2014 03:19 PM
by Steve
2 304
Replacement Parts -...
nicholas-KC
08-16-2014 08:40 AM
08-18-2014 03:16 PM
by Steve
4 414
Preparing the soil
Billy Goat
08-16-2014 06:18 PM
08-18-2014 03:01 PM
by Steve
1 325
What to pay help
phlawncare
08-04-2014 08:33 PM
08-18-2014 10:33 AM
by jrs.landscaping
29 1,158
Hello
Jeff1
08-07-2014 11:18 PM
08-15-2014 11:53 PM
by Jeff1
11 621
Lie #2 RESIDENTIAL...
ExtremeLawncareServices
01-06-2014 05:02 AM
08-15-2014 01:46 PM
by mattthelawnguy
54 6,736
Need help 30 HP koler...
Shady Grady
08-01-2014 03:31 PM
08-15-2014 08:46 AM
by kslawn
18 794
New Boomless Sprayer!
BlackRain75
01-03-2014 01:01 PM
08-14-2014 02:37 AM
by BlackRain75
12 1,992
first year update
cmdlawncare
08-12-2014 05:41 PM
08-13-2014 03:29 PM
by Steve
1 420
Hello from Jacksonville,...
JM Lawn Care
08-10-2014 07:15 AM
08-13-2014 07:04 AM
by Sprinkler Buddy
9 545
Hello everyone new to...
maddyandrays
08-11-2014 04:51 PM
08-12-2014 08:58 PM
by Shark1611
2 379
Walk behinds
hpruitcei
08-07-2014 06:28 PM
08-12-2014 02:35 PM
by mattthelawnguy
7 648
New name help
stevef1201
08-10-2014 04:27 PM
08-12-2014 12:03 PM
by Steve
6 523
my little green dilemmas
Lawn Techie
08-03-2014 11:47 AM
08-11-2014 01:20 PM
by Steve
7 621
what the best...
CleanCutsLLC
08-02-2014 01:02 AM
08-11-2014 01:16 PM
by Steve
6 673
Texas lawn care company...
Livingston Lawn Care
07-25-2014 11:29 AM
08-11-2014 01:19 AM
by ExtremeLawncareServices
13 931
Covering all the bases
janslawncare
08-08-2014 10:11 AM
08-08-2014 01:41 PM
by Steve
1 462
New from Florida
ADE
08-06-2014 08:40 PM
08-08-2014 01:32 PM
by Steve
4 530
JOB - Landscape Install...
janslawncare
08-08-2014 10:06 AM
08-08-2014 10:06 AM
by janslawncare
0 418
» Popular Tags
4wd ads auger birdscaping charge collections subcontractor craigslist customers ecosymbiosis estimate exmark ferris first truck georgia gopherhaul grass gravely hardscapes hills holiday honda how much to charge how to bid introduction invoice john deere quik trac kawasaki labor cost landscape services late lawn lawn care lawn care busines plan lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care website lawn service leaf cleanup lesco lighting marketing mowing mulch estimate native plants new buisness online classifieds patio install podcast pto reo rotating scag scripts season seo snow plowing sprayer starting a business start up lawn care business stihl theft theft of services tips toro toro grand stand trailer trimmer rack walker
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 07:04 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 07:04 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy