Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > Lawn Maintenance / Lawn Renovation

Lawn Maintenance / Lawn Renovation
A great way to talk about all things lawn care related. Grass, turf, shrubs, trees, aeration, fertilization, reseeding, hydro-seeding, mowing, grub control, chemicals and pesticides. Ask questions, give answers. Grow!

How to deal with pet droppings


Lawn Maintenance / Lawn Renovation

A great way to talk about all things lawn care related. Grass, turf, shrubs, trees, aeration, fertilization, reseeding, hydro-seeding, mowing, grub control, chemicals and pesticides. Ask questions, give answers. Grow!
Reply
 
Thread Tools Search this Thread
  #11  
Old 01-10-2009, 11:13 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,192
Rep Power: 10
Steve has disabled reputation
Default

Shane for the customers that wouldn't sign a contract with such a clause, would they have been open to paying for a service that picked up the dog waste or were they just not going to pay anymore than the bare bones amount for lawn care?

Is there more money on the table for this type of service?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


Reply With Quote
  #12  
Old 01-11-2009, 11:04 AM
musician/lawnman's Avatar
musician/lawnman musician/lawnman is offline
Chuck
 
Join Date: Feb 2008
Location: South West Florida
Posts: 919
Rep Power: 7
musician/lawnman is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
Steve,
If I include it in the estimate don't surcharge them on top of it. Just having it on my paper work seems to be motivation enough. I have clients who see me pull up & come running out with a bucket & shovel to avoid being charged. I have rarely had to impose this fee but if the "crap" gets out of control I can. I'm sure I've lost one or 2 estimates because of my up front approach about it but I don't care. Look the customer in the eye & make a light hearted joke about it... "Hey, if you had to deal with extra sh!t at your job you'd expect to be compensated right? "

My 52" zt is used for front lawns as it has a nice mulch kit on it. My 48" Centar runs the regular side shute so it's used for back yards & has thus been named by my employees the D.S.E. (Dog Sh!t Express)

I have had 2 guys take a dog poop shower from a line trimmer, it's no fun at all, & yet as long as it's not you it's hysterically funny.
__________________
AAA QUALITY CLEAN CUT, LLC.
LAWN CARE & LANDSCAPING
Visit us here:

  #13  
Old 01-11-2009, 12:30 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,192
Rep Power: 10
Steve has disabled reputation
Default

Quote:
If I include it in the estimate don't surcharge them on top of it. Just having it on my paper work seems to be motivation enough.
Ok so potentially on the estimate it would make a line item note that there is a fee to clean up for the dogs?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
Reply With Quote
  #14  
Old 01-11-2009, 02:24 PM
musician/lawnman's Avatar
musician/lawnman musician/lawnman is offline
Chuck
 
Join Date: Feb 2008
Location: South West Florida
Posts: 919
Rep Power: 7
musician/lawnman is on a distinguished road
Default

Well no it kinda reads like :



Premium turf maintenance package to include mowing, trimming, edging, blow off all concrete areas. (fee per service) $_____________
Doggy Patrol : If animals are kept on the property, $3.00 will be charged per visit, per dog kept. This charge will
Apply anytime the yard is left soiled. The fee is to cover the costs & time associated with equipment clean up. $____________

Total per service fee $____________
__________________
AAA QUALITY CLEAN CUT, LLC.
LAWN CARE & LANDSCAPING
Visit us here:

  #15  
Old 01-11-2009, 05:05 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,192
Rep Power: 10
Steve has disabled reputation
Default

I like that. I think if I was a consumer and I had the options to pay for dog clean up service like that, I would be happy with it.

Why not!

I know a lot of pet owners and they don't like cleaning up after their dog. If they can spend a few bucks a week to have it taken care of, then why not!

I almost fee like the $3.00 per dog is cheap! I think it is a good deal for the consumer.

How do most of the customers respond to it?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
Reply With Quote
  #16  
Old 01-11-2009, 05:53 PM
musician/lawnman's Avatar
musician/lawnman musician/lawnman is offline
Chuck
 
Join Date: Feb 2008
Location: South West Florida
Posts: 919
Rep Power: 7
musician/lawnman is on a distinguished road
Default

Steve,

That's the thing, at first I I was going to charge for cleaning the yard, but the bottom line is I don't wanna be hauling a bucket of dog sh!t in the truck or trailer around all day.... I charge for having to clean up the equipment, I still aint picking the sh!t up. It's their ****, they can step in it too, so I'll leave it for them.

The only time I've ever picked it up was when I had a vacant house in the middle of nowhere, only neighbor for blocks was right next door. I asked him several times to either make sure his dog crapped in his own yard or to please pick it up. After the 2nd request I made he got snotty with me. I gave it a few weeks & then scooped a bunch on a shovel & put it all just outside his rear screen door for him to deal with.... HAHA! Don't sling **** if ya can't take it back.
__________________
AAA QUALITY CLEAN CUT, LLC.
LAWN CARE & LANDSCAPING
Visit us here:

  #17  
Old 01-11-2009, 06:29 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,192
Rep Power: 10
Steve has disabled reputation
Default

Quote:
That's the thing, at first I I was going to charge for cleaning the yard, but the bottom line is I don't wanna be hauling a bucket of dog sh!t in the truck or trailer around all day.... I charge for having to clean up the equipment, I still aint picking the sh!t up. It's their ****, they can step in it too, so I'll leave it for them.
It seems to me that if someone was trying to offer more upsells, this would be a great way to do it. You wouldn't have to haul it around with you, maybe just put it in a bag that you would leave at the curb or in a can for the next garbage pickup.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #18  
Old 01-12-2009, 01:28 PM
FaccLndscpng FaccLndscpng is offline
Senior Member
 
Join Date: Sep 2008
Location: Phila PA
Posts: 118
Rep Power: 6
FaccLndscpng is on a distinguished road
Default

Thanks guys for the info, I am not sure what I am going to do yet, I still have some time to think about it, but I think I will charge for clean-up, and if I loose the customers I loose them, it sucks to have to turn down business with the state of this economy where I usually take on any job that’s out there but we’ll see what happens. Chuck, great story about the neighbor, and that just shows how people are, they look at it like its not my problem, and it is. Also great line for the initial estimate if/when the customer asks why were charging more and so on. Also Clark Landscaping, there's no offense, I didn’t take it as you were giving me a hard time I agree either put up with it or move on, there isn’t much you can do about this situation I was just looking to see if anyone had any different ideas. Thanks guys.
Reply With Quote
  #19  
Old 01-20-2009, 10:31 PM
CloseCuts CloseCuts is offline
Hoss
 
Join Date: Feb 2008
Location: Milford, DE
Posts: 147
Rep Power: 7
CloseCuts
Default

I was charging $5 if me or my equip. got crap on it but then I decided I would just figure it in to the job. It makes it easy because they don't know and you covered what you wanted. Itís like free estimates. There free for me to come out and look at the job but if I get the job I just add the time it took for me to figure the job. That way the customer thinks they got it for free.
Reply With Quote
  #20  
Old 01-23-2009, 02:29 PM
FaccLndscpng FaccLndscpng is offline
Senior Member
 
Join Date: Sep 2008
Location: Phila PA
Posts: 118
Rep Power: 6
FaccLndscpng is on a distinguished road
Default

Hey Close Cuts, donít spread the secret that "Free Estimates" really arenít free if a customer gets on here and finds that out we will all be busted. Good idea, I am always like one track mind when I hear of dog, because I just go right to thinking about the mess but itís a way not to loose customers over an addition to the contract. Thanks!
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
**deal Alert** StartALawnCareBusiness Starting a lawn care business. 1 10-03-2008 01:01 PM
Is this a good deal?? briandel265 Outdoor Power Equipment Discussion, Repairs, Buy or Sell 2 03-09-2008 04:40 PM
How do you deal with complaints? Steve General Business Discussions 0 08-29-2007 03:07 PM
Is this going to be a big deal? Steve General Talk 0 03-13-2007 05:23 PM
Creative sponsorship deal Steve General Business Discussions 2 10-16-2006 11:55 AM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
New from Texas
Livingston Lawn Care
Yesterday 11:17 AM
Today 08:10 AM
by Livingston Lawn Care
2 79
Texas lawn care company...
Livingston Lawn Care
Yesterday 11:29 AM
Today 07:34 AM
by Livingston Lawn Care
4 86
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
Today 12:20 AM
by ExtremeLawncareServices
78 4,454
Left handed edging with...
SGL1
07-23-2014 08:59 PM
Yesterday 10:56 PM
by SGL1
10 195
new trailer help
mattthelawnguy
07-11-2014 08:21 PM
Yesterday 06:31 PM
by mattthelawnguy
13 439
Echo Edger 'Neutral'
WesleySnips
Yesterday 05:28 PM
Yesterday 05:58 PM
by Just for Cuts
1 53
Single tree, mow customer
WesleySnips
06-27-2014 10:12 AM
Yesterday 05:43 PM
by WesleySnips
13 559
You know it;s gonna be a...
stevef1201
Yesterday 08:50 AM
Yesterday 01:34 PM
by Steve
1 70
Customer letters
kslawn
07-23-2014 06:17 AM
Yesterday 01:20 PM
by Steve
5 161
Got my first lawn job...
SGL1
06-11-2014 09:19 PM
07-24-2014 07:09 PM
by SGL1
29 1,219
Need help determining...
Jbss861
07-20-2014 02:33 PM
07-24-2014 01:11 PM
by Steve
13 343
Should I ?
googus
07-22-2014 04:06 PM
07-24-2014 12:10 PM
by Steve
4 182
My First Apartment...
SSLCtn
05-26-2014 10:17 PM
07-24-2014 06:46 AM
by kslawn
15 885
Crop Rotation Techniques...
eastsidelandcare
07-17-2014 03:47 PM
07-24-2014 06:38 AM
by kslawn
3 194
Selling lawns like...
eastsidelandcare
07-17-2014 03:51 PM
07-24-2014 06:28 AM
by kslawn
3 240
Scag new "Eliminator"......
ExtremeLawncareServices
07-20-2014 10:45 AM
07-23-2014 05:37 PM
by Just for Cuts
9 273
need professional advice...
Fiddlers_green
07-20-2014 07:21 PM
07-23-2014 12:42 PM
by Steve
3 178
new to me box truck
jrayb39667
03-06-2014 10:20 PM
07-23-2014 12:40 PM
by Steve
15 1,375
Lawn Service back in...
LawnCareMan280
07-18-2014 09:00 PM
07-23-2014 11:48 AM
by Steve
4 218
Overspray?
stevef1201
07-21-2014 04:20 PM
07-23-2014 11:39 AM
by Steve
3 125
Hello Everyone! Newbie...
SLKlawn
07-17-2014 06:22 PM
07-22-2014 01:53 PM
by Steve
6 260
Proper height for lawn
rob lederhilger
05-26-2014 08:01 AM
07-21-2014 02:53 PM
by LawnDoctor
9 650
Blade sharpener
Just for Cuts
07-04-2014 12:31 PM
07-21-2014 01:48 PM
by Steve
9 487
What's my business worth?
Chaz
07-16-2014 01:35 PM
07-21-2014 01:45 PM
by Steve
4 271
1.5 Acre Jungle
WesleySnips
07-15-2014 05:57 PM
07-20-2014 11:31 AM
by ExtremeLawncareServices
21 580
Gopher schedule software
Ray
07-18-2014 04:13 PM
07-18-2014 04:13 PM
by Ray
0 156
2006 Chevy fuel pump...
KevinsLawns
07-17-2014 08:39 PM
07-18-2014 11:51 AM
by Steve
1 164
Halfway point of year!
Steve
07-01-2014 12:08 PM
07-18-2014 11:38 AM
by Steve
14 714
I got told to leave and...
gwilson98
06-16-2014 02:07 PM
07-17-2014 11:43 AM
by Steve
16 1,028
Hey guys this is the...
prmenter@gmail.com
07-07-2014 08:23 PM
07-16-2014 08:10 PM
by ExtremeLawncareServices
28 751
Mowing the hills
prmenter@gmail.com
07-08-2014 12:22 PM
07-16-2014 05:00 PM
by Just for Cuts
18 687
Say Hello !!!
Steve
03-19-2007 11:18 AM
07-15-2014 05:38 PM
by icon2000
1,184 319,354
need some help geting...
dalvan0
07-13-2014 09:28 PM
07-15-2014 11:56 AM
by Steve
5 257
Classified Ad Template...
bcfb
06-05-2013 02:40 AM
07-15-2014 11:16 AM
by Steve
15 3,703
Husqvarna pz 60
CDLAWNCARE
07-06-2014 06:50 PM
07-15-2014 08:53 AM
by kslawn
10 443
Lowballers
Chaz
07-11-2014 03:55 PM
07-14-2014 12:27 PM
by Steve
5 364
My new side job
Sprinkler Buddy
05-10-2014 05:23 AM
07-14-2014 12:15 PM
by Steve
10 822
Illegal spraying
GoGreenerKS
07-04-2014 09:11 AM
07-13-2014 10:36 PM
by GoGreenerKS
10 553
New Mower and Trailer
Chaz
06-25-2014 12:04 PM
07-13-2014 06:25 PM
by SGL1
7 558
What Fertilizer to Use?
acrajchel
04-07-2014 01:56 PM
07-12-2014 07:36 PM
by SGL1
21 1,876
Fuel and fuel additives
SGL1
07-06-2014 10:23 AM
07-11-2014 07:53 PM
by SGL1
15 541
Questions for a patchy...
jumcgee
07-09-2014 08:42 AM
07-11-2014 12:34 PM
by Steve
1 211
toro proline blades wont...
boog
06-25-2014 06:26 PM
07-11-2014 05:28 AM
by kslawn
18 643
Contents of Marketing to...
prmenter@gmail.com
07-09-2014 05:25 PM
07-10-2014 03:23 PM
by Steve
3 306
Shindaiwa
CLB454
05-13-2014 09:04 PM
07-10-2014 03:04 PM
by Steve
14 787
Starting New in FL
mmcuttrim
08-06-2010 09:22 AM
07-10-2014 02:44 PM
by Steve
48 11,278
Bid help 45 on acre...
Priggan
06-26-2014 12:56 PM
07-09-2014 08:38 AM
by kslawn
7 521
need help bidding fence...
veteranslawncaresystems
07-03-2014 10:33 AM
07-08-2014 12:00 PM
by Steve
5 385
Trimmer or Knife?
gwilson98
07-04-2014 09:56 PM
07-07-2014 02:41 PM
by Steve
6 354
Started a New Solar Lawn...
Solar Lawn Care
06-08-2013 01:40 AM
07-07-2014 01:55 PM
by Steve
37 7,429
» Popular Tags
2wd 4x4 ads birdscaping care charge collections subcontractor commercial craigslist credit card processing customers ecosymbiosis employee problems exmark ferris four wheel drive gopherhaul grass gravely holiday honda how much to charge how to bid hydraulic installation invoice kawasaki labor cost late lawn lawn care business lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care website lawn service leaf cleanup leaf removal lesco marketing mowing mulch estimate native plants new buisness office management online classifieds podcast rotating scag scag v-ride search engine optimization season seo sprayer starting a business steep lawns stihl theft of services tips toro tractor auger trailer mate pro truck new used landscape upsell walk behind walker winter money making ideas won't return wright stander rh
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 01:52 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 01:52 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy