Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > Lawn Maintenance / Lawn Renovation

Lawn Maintenance / Lawn Renovation
A great way to talk about all things lawn care related. Grass, turf, shrubs, trees, aeration, fertilization, reseeding, hydro-seeding, mowing, grub control, chemicals and pesticides. Ask questions, give answers. Grow!

How to deal with pet droppings


Lawn Maintenance / Lawn Renovation

A great way to talk about all things lawn care related. Grass, turf, shrubs, trees, aeration, fertilization, reseeding, hydro-seeding, mowing, grub control, chemicals and pesticides. Ask questions, give answers. Grow!
Reply
 
Thread Tools Search this Thread
  #11  
Old 01-10-2009, 11:13 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 37,135
Rep Power: 10
Steve has disabled reputation
Default

Shane for the customers that wouldn't sign a contract with such a clause, would they have been open to paying for a service that picked up the dog waste or were they just not going to pay anymore than the bare bones amount for lawn care?

Is there more money on the table for this type of service?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


Reply With Quote
  #12  
Old 01-11-2009, 11:04 AM
musician/lawnman's Avatar
musician/lawnman musician/lawnman is offline
Chuck
 
Join Date: Feb 2008
Location: South West Florida
Posts: 919
Rep Power: 8
musician/lawnman is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
Steve,
If I include it in the estimate don't surcharge them on top of it. Just having it on my paper work seems to be motivation enough. I have clients who see me pull up & come running out with a bucket & shovel to avoid being charged. I have rarely had to impose this fee but if the "crap" gets out of control I can. I'm sure I've lost one or 2 estimates because of my up front approach about it but I don't care. Look the customer in the eye & make a light hearted joke about it... "Hey, if you had to deal with extra sh!t at your job you'd expect to be compensated right? "

My 52" zt is used for front lawns as it has a nice mulch kit on it. My 48" Centar runs the regular side shute so it's used for back yards & has thus been named by my employees the D.S.E. (Dog Sh!t Express)

I have had 2 guys take a dog poop shower from a line trimmer, it's no fun at all, & yet as long as it's not you it's hysterically funny.
__________________
AAA QUALITY CLEAN CUT, LLC.
LAWN CARE & LANDSCAPING
Visit us here:

  #13  
Old 01-11-2009, 12:30 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 37,135
Rep Power: 10
Steve has disabled reputation
Default

Quote:
If I include it in the estimate don't surcharge them on top of it. Just having it on my paper work seems to be motivation enough.
Ok so potentially on the estimate it would make a line item note that there is a fee to clean up for the dogs?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
Reply With Quote
  #14  
Old 01-11-2009, 02:24 PM
musician/lawnman's Avatar
musician/lawnman musician/lawnman is offline
Chuck
 
Join Date: Feb 2008
Location: South West Florida
Posts: 919
Rep Power: 8
musician/lawnman is on a distinguished road
Default

Well no it kinda reads like :



Premium turf maintenance package to include mowing, trimming, edging, blow off all concrete areas. (fee per service) $_____________
Doggy Patrol : If animals are kept on the property, $3.00 will be charged per visit, per dog kept. This charge will
Apply anytime the yard is left soiled. The fee is to cover the costs & time associated with equipment clean up. $____________

Total per service fee $____________
__________________
AAA QUALITY CLEAN CUT, LLC.
LAWN CARE & LANDSCAPING
Visit us here:

  #15  
Old 01-11-2009, 05:05 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 37,135
Rep Power: 10
Steve has disabled reputation
Default

I like that. I think if I was a consumer and I had the options to pay for dog clean up service like that, I would be happy with it.

Why not!

I know a lot of pet owners and they don't like cleaning up after their dog. If they can spend a few bucks a week to have it taken care of, then why not!

I almost fee like the $3.00 per dog is cheap! I think it is a good deal for the consumer.

How do most of the customers respond to it?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
Reply With Quote
  #16  
Old 01-11-2009, 05:53 PM
musician/lawnman's Avatar
musician/lawnman musician/lawnman is offline
Chuck
 
Join Date: Feb 2008
Location: South West Florida
Posts: 919
Rep Power: 8
musician/lawnman is on a distinguished road
Default

Steve,

That's the thing, at first I I was going to charge for cleaning the yard, but the bottom line is I don't wanna be hauling a bucket of dog sh!t in the truck or trailer around all day.... I charge for having to clean up the equipment, I still aint picking the sh!t up. It's their ****, they can step in it too, so I'll leave it for them.

The only time I've ever picked it up was when I had a vacant house in the middle of nowhere, only neighbor for blocks was right next door. I asked him several times to either make sure his dog crapped in his own yard or to please pick it up. After the 2nd request I made he got snotty with me. I gave it a few weeks & then scooped a bunch on a shovel & put it all just outside his rear screen door for him to deal with.... HAHA! Don't sling **** if ya can't take it back.
__________________
AAA QUALITY CLEAN CUT, LLC.
LAWN CARE & LANDSCAPING
Visit us here:

  #17  
Old 01-11-2009, 06:29 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 37,135
Rep Power: 10
Steve has disabled reputation
Default

Quote:
That's the thing, at first I I was going to charge for cleaning the yard, but the bottom line is I don't wanna be hauling a bucket of dog sh!t in the truck or trailer around all day.... I charge for having to clean up the equipment, I still aint picking the sh!t up. It's their ****, they can step in it too, so I'll leave it for them.
It seems to me that if someone was trying to offer more upsells, this would be a great way to do it. You wouldn't have to haul it around with you, maybe just put it in a bag that you would leave at the curb or in a can for the next garbage pickup.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #18  
Old 01-12-2009, 01:28 PM
FaccLndscpng FaccLndscpng is offline
Senior Member
 
Join Date: Sep 2008
Location: Phila PA
Posts: 118
Rep Power: 7
FaccLndscpng is on a distinguished road
Default

Thanks guys for the info, I am not sure what I am going to do yet, I still have some time to think about it, but I think I will charge for clean-up, and if I loose the customers I loose them, it sucks to have to turn down business with the state of this economy where I usually take on any job that’s out there but we’ll see what happens. Chuck, great story about the neighbor, and that just shows how people are, they look at it like its not my problem, and it is. Also great line for the initial estimate if/when the customer asks why were charging more and so on. Also Clark Landscaping, there's no offense, I didn’t take it as you were giving me a hard time I agree either put up with it or move on, there isn’t much you can do about this situation I was just looking to see if anyone had any different ideas. Thanks guys.
Reply With Quote
  #19  
Old 01-20-2009, 10:31 PM
CloseCuts CloseCuts is offline
Hoss
 
Join Date: Feb 2008
Location: Milford, DE
Posts: 147
Rep Power: 8
CloseCuts
Default

I was charging $5 if me or my equip. got crap on it but then I decided I would just figure it in to the job. It makes it easy because they don't know and you covered what you wanted. Itís like free estimates. There free for me to come out and look at the job but if I get the job I just add the time it took for me to figure the job. That way the customer thinks they got it for free.
Reply With Quote
  #20  
Old 01-23-2009, 02:29 PM
FaccLndscpng FaccLndscpng is offline
Senior Member
 
Join Date: Sep 2008
Location: Phila PA
Posts: 118
Rep Power: 7
FaccLndscpng is on a distinguished road
Default

Hey Close Cuts, donít spread the secret that "Free Estimates" really arenít free if a customer gets on here and finds that out we will all be busted. Good idea, I am always like one track mind when I hear of dog, because I just go right to thinking about the mess but itís a way not to loose customers over an addition to the contract. Thanks!
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
**deal Alert** StartALawnCareBusiness Starting a lawn care business. 1 10-03-2008 01:01 PM
Is this a good deal?? briandel265 Truck, Trailer, and Outdoor Power Equipment Discussion, Repairs. 2 03-09-2008 04:40 PM
How do you deal with complaints? Steve General Business Discussions 0 08-29-2007 03:07 PM
Is this going to be a big deal? Steve General Talk 0 03-13-2007 05:23 PM
Creative sponsorship deal Steve General Business Discussions 2 10-16-2006 11:55 AM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Commercial Jobs
CurbAppeal1
03-25-2015 04:22 PM
Today 12:33 AM
by CCandALawnCare
8 272
How do you get...
ESREVER
03-25-2015 01:30 PM
Yesterday 11:09 PM
by SC93
9 247
35,000 Eddm
greenscaper123
03-18-2015 12:51 PM
Yesterday 10:51 PM
by SC93
22 600
landscape insurance
clarkslawn
Yesterday 10:14 PM
Yesterday 10:14 PM
by clarkslawn
0 24
Engine question
Blue Star Lawn Care
Yesterday 09:47 PM
Yesterday 09:47 PM
by Blue Star Lawn Care
0 23
Hydro oil
googus
Yesterday 06:45 AM
Yesterday 09:32 PM
by googus
2 54
First big mower decision?
SGL1
03-28-2015 08:58 AM
Yesterday 08:16 PM
by Just for Cuts
8 154
Employee job training...
brookline
12-15-2014 07:15 PM
Yesterday 07:39 PM
by SGL1
30 2,450
Finally got a warehouse
avetslawncare
03-12-2015 07:52 PM
Yesterday 07:36 PM
by SGL1
16 603
Ferris FW35 questions
Chilehead
03-10-2015 08:31 PM
Yesterday 07:08 PM
by Dan Tanner
7 437
Bid for large home...
lxarth
03-22-2015 11:06 AM
Yesterday 07:03 PM
by avetslawncare
11 416
Covering a landscape...
Dan Tanner
03-29-2015 09:01 AM
Yesterday 06:55 PM
by Dan Tanner
5 135
Dethatching attachments
jcurr33
03-29-2015 08:56 PM
Yesterday 05:18 PM
by jcurr33
2 79
Start LIKING FACEBOOK...
rlclawncare123
02-26-2015 12:06 AM
Yesterday 02:07 PM
by Steve
4 435
Trepidation about...
michellemarvin
03-23-2015 07:46 PM
Yesterday 01:40 PM
by Steve
3 208
I lost a long term...
Sprinkler Buddy
09-04-2011 02:24 PM
Yesterday 01:36 PM
by Steve
16 3,495
Billing methods
jcurr33
03-26-2015 01:33 PM
03-29-2015 05:13 PM
by avetslawncare
8 253
bidding a cemetery....
NPM_LLC
03-28-2015 10:56 AM
03-29-2015 01:18 PM
by jrs.landscaping
5 156
Weed and Feed
robkattankate
03-19-2015 09:00 PM
03-29-2015 08:42 AM
by Dan Tanner
5 606
Mower vs lot size advice
jcurr33
03-25-2015 09:29 PM
03-28-2015 08:37 AM
by Dan Tanner
5 218
hoa bid need help
bigdaveha12
03-24-2015 08:29 PM
03-27-2015 11:17 PM
by lxarth
6 290
introducing myself
chris2500hd
03-24-2015 11:16 AM
03-27-2015 02:02 PM
by Steve
8 264
Flag or no flag
Matther777
03-24-2015 02:41 PM
03-27-2015 12:25 PM
by biglee
10 363
Office Administration...
Girlfriend
03-26-2015 05:40 PM
03-26-2015 05:40 PM
by Girlfriend
0 778
Is this tree beyond help?
SGL1
03-22-2015 05:35 PM
03-25-2015 08:55 PM
by SGL1
14 1,197
Opinions on truck wrap
Trupro
02-28-2015 03:21 PM
03-25-2015 07:54 PM
by Trupro
33 1,627
The New Wave!!!! Read...
Jamesw86
03-22-2015 08:33 PM
03-25-2015 02:50 PM
by Steve
10 353
grass in the gas tank
robkattankate
03-23-2015 04:37 PM
03-25-2015 02:36 PM
by Steve
5 231
Helping others
hansenslawncare
09-15-2011 08:50 PM
03-25-2015 02:33 PM
by Steve
11 2,689
DOT Number
acrajchel
03-20-2015 05:56 PM
03-25-2015 02:28 PM
by Steve
7 554
Michelin x tweel.
apmAkron
03-23-2015 04:22 PM
03-24-2015 12:40 PM
by Steve
3 157
spike aerator???
Bradcook21
03-21-2015 01:55 PM
03-24-2015 10:32 AM
by acrajchel
4 253
Hello from Maryland
michellemarvin
03-23-2015 12:44 PM
03-23-2015 07:33 PM
by michellemarvin
2 169
hello from south GA.
CCandALawnCare
03-23-2015 03:46 AM
03-23-2015 07:06 PM
by CCandALawnCare
2 148
Say Hello !!!
Steve
03-19-2007 11:18 AM
03-23-2015 06:14 PM
by jethro
1,218 380,483
Is anyone doing mosquito...
BWild
01-27-2015 11:30 AM
03-23-2015 12:28 PM
by Steve
9 892
Should i take on this...
christw
03-17-2013 01:23 PM
03-22-2015 09:02 PM
by ExtremeLawncareServices
36 7,614
mower stalls when...
boog
03-19-2015 08:20 AM
03-21-2015 08:13 PM
by Wolf4dk
7 297
These are the days on...
ExtremeLawncareServices
01-11-2015 10:41 AM
03-20-2015 10:00 PM
by ExtremeLawncareServices
32 4,041
Hello Emily Reyes from...
Webster14829
03-20-2015 11:23 AM
03-20-2015 03:36 PM
by Steve
2 202
Finally going to give it...
jcurr33
03-12-2015 08:09 PM
03-20-2015 03:31 PM
by Steve
10 590
Weed id?
SGL1
03-17-2015 08:20 PM
03-20-2015 02:37 PM
by Steve
6 306
Mobile small engine...
luckylogger
03-15-2015 02:05 PM
03-20-2015 06:17 AM
by jrs.landscaping
15 523
Brad Cook 21
SC93
03-16-2015 10:40 PM
03-19-2015 09:04 PM
by Bradcook21
4 489
honest opinion please
uppercut
02-17-2015 01:30 AM
03-18-2015 02:55 PM
by Steve
15 1,361
Repair or replace the...
lxarth
12-17-2014 04:07 PM
03-18-2015 02:49 PM
by Just for Cuts
21 2,054
new to the site
bigdaveha12
03-17-2015 09:13 PM
03-18-2015 02:33 PM
by Steve
1 234
Small dovetail truck...
ExtremeLawncareServices
03-04-2015 06:47 PM
03-17-2015 10:14 PM
by ExtremeLawncareServices
17 900
New Site Hows it look
Infinitelawn
03-16-2015 10:32 AM
03-17-2015 08:15 PM
by SGL1
3 308
mulch questions
Bradcook21
03-08-2015 08:37 AM
03-17-2015 07:00 PM
by Bradcook21
23 1,045
» Popular Tags
ad landscaping apartment bid apartment lawn care estimate applying bark blowout bob villa bush commercial contract help curb appeal services deliquentaccounts demonstration ditches door hangers edging employee problems estimate facebook google grass gravely growing a lawn care business hardscapes hills how to hydraulic jobs landscape landscape services landscaping training lawn lawn aeration lawn care lawn care busines plan lawn care business seo lawn care business website lawn care business website seo lawn care website lawn mowing managing a lawn care business marketing marketing secrets more customers business new mower ordinance past due patio install per hour charge per hour service profit on employee scag v-ride scripts search engine optimization seo shreaded snow plowing sq ft starting a lawn care business steep lawns theft toro tractor auger trailer mate pro truck new used landscape web design website won't return wood wright stander rh
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 03:02 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 03:02 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy