Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > Lawn Maintenance / Lawn Renovation

Lawn Maintenance / Lawn Renovation
A great way to talk about all things lawn care related. Grass, turf, shrubs, trees, aeration, fertilization, reseeding, hydro-seeding, mowing, grub control, chemicals and pesticides. Ask questions, give answers. Grow!

How to deal with pet droppings


Lawn Maintenance / Lawn Renovation

A great way to talk about all things lawn care related. Grass, turf, shrubs, trees, aeration, fertilization, reseeding, hydro-seeding, mowing, grub control, chemicals and pesticides. Ask questions, give answers. Grow!
Reply
 
Thread Tools Search this Thread
  #1  
Old 01-10-2009, 03:42 PM
FaccLndscpng FaccLndscpng is offline
Senior Member
 
Join Date: Sep 2008
Location: Phila PA
Posts: 118
Rep Power: 8
FaccLndscpng is on a distinguished road
Default How to deal with pet droppings

I am sure that I am not the only landscaper with some customers that have no disregard for cleaning up after their dogs. What do you guys do? I know I can put it in the contract to have the yard clean prior to our arrival but they will either ignore it or just drop us. Any pointers? There are some things I don’t mind but I have been in some yards that are loaded with land mines, and it just messes up your equipment as well as the quality of your service.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 01-10-2009, 05:24 PM
musician/lawnman musician/lawnman is offline
Chuck
 
Join Date: Feb 2008
Location: South West Florida
Posts: 919
Rep Power: 0
musician/lawnman is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
I have notes about surcharges for this in my agreement forms. I also ask when I arrive to do the estimates if they have dogs? How many? & do you clean up after them? If the answer to the last question is no, not really, or they look at ya funny & think for a minute before answering yes add a couple bucks per service for cleaning the sh!t off your tires & dealing with the stink in your trailer.
Reply With Quote
  #3  
Old 01-10-2009, 05:44 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,947
Rep Power: 10
Steve has disabled reputation
Default

Quote:
I have notes about surcharges for this in my agreement forms. I also ask when I arrive to do the estimates if they have dogs? How many? & do you clean up after them? If the answer to the last question is no, not really, or they look at ya funny & think for a minute before answering yes add a couple bucks per service for cleaning the sh!t off your tires & dealing with the stink in your trailer.
Chuck,

Do you find that you charge the customer with dogs more per cut because they have dogs and then do you add a surcharge if they don't cleanup after their dogs?

Does the surcharge cover you picking up after their dog? How much do you suggest a lawn care business owner charge for their surcharge and should it be per dog or what?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #4  
Old 01-10-2009, 05:50 PM
FaccLndscpng FaccLndscpng is offline
Senior Member
 
Join Date: Sep 2008
Location: Phila PA
Posts: 118
Rep Power: 8
FaccLndscpng is on a distinguished road
Default

During mid summer I was so sick of it that I was thinking of adding like $5 to every dog sh!t lawn and hiring someone just to pick it up for me. We then have to spend like 10 minutes banging off boots and making sure no one tracks it into the truck. I hate when it gets into the tire tred but a lot of times I can clean it off with the customers hose, but the absolute worst was one day this past season, one of my guys was on a weed wacker and didn’t see a pile, well too late, it was shot on him like confetti, good thing we weren’t too far from home, I had to take him home to change his clothes. I think that was the main turning point and I knew that I had to do something about this problem. Well thanks I will definitely add some money to the accounts and then hold them to it. Quick thinking during the initial estimate as well.
Reply With Quote
  #5  
Old 01-10-2009, 06:53 PM
clarklandscaping
Guest
 
Posts: n/a
Default

If you own a rider, does it really matter? I used to have a dog poo clause in my agreements but I removed it because I got tired of losing the deal over something so trivial. Really, how much poo can there be on one lawn? I hose my equipment down daily so I could care less if theres dog ****e on my rubber at the end of the day.
Reply With Quote
  #6  
Old 01-10-2009, 07:07 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,947
Rep Power: 10
Steve has disabled reputation
Default

Quote:
I used to have a dog poo clause in my agreements but I removed it because I got tired of losing the deal over something so trivial.
Do you mean that when a customer read the contract they would balk and not sign it and look for someone else to cut their lawn?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #7  
Old 01-10-2009, 07:17 PM
FaccLndscpng FaccLndscpng is offline
Senior Member
 
Join Date: Sep 2008
Location: Phila PA
Posts: 118
Rep Power: 8
FaccLndscpng is on a distinguished road
Default

Well crap on the tire is not the biggest problem I hose that right off. The only rider I own is a 48” scag walk behind with the velkie, which by the way is the hardest place to clean crap off that little wheel. The big thing was that one of my guys had it thrown on him because he didn’t see it or something when he was weed wacking, and then we get it all over our boots and have spend time cleaning them out because I don’t really want to smell it in my truck. And the fact that I will loose customers over a “poo clause” kinda sucks but may be the answer. And if we were talking about just a few piles I wouldn’t care but of all the problem areas, one lady breeds these little ankle biters which normally wouldn’t be a prob. Accept for the fact that there is at least 10 dogs crapping in a small area. And the other places all own 2 monstrous dogs. The thing that all these houses have in common is that they all have nice front yards that make the contract worthwhile, then you go to the back yard which are all smaller than the fronts and its like you have to float from one end to the other so you don’t step in sh!t. but I am getting to that point where I don’t care if I loose the customer because it’s a pain in the *** as well as all the complaints I have to hear from my guys about it also.
Reply With Quote
  #8  
Old 01-10-2009, 07:39 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,947
Rep Power: 10
Steve has disabled reputation
Default

Quote:
I know I can put it in the contract to have the yard clean prior to our arrival but they will either ignore it or just drop us. Any pointers?
There are a couple of contracts in our free lawn care contract section that have dog waste clauses in them. See if any of them would work for you and let me know.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #9  
Old 01-10-2009, 08:15 PM
clarklandscaping
Guest
 
Posts: n/a
Default

Quote:
Originally Posted by Steve View Post
Do you mean that when a customer read the contract they would balk and not sign it and look for someone else to cut their lawn?
Yeah, I used to hold my ground but I was seeing to many potential customers slip through my hands because of it so I just removed it and decided to deal with it.
Reply With Quote
  #10  
Old 01-10-2009, 08:19 PM
clarklandscaping
Guest
 
Posts: n/a
Default

Quote:
Originally Posted by FaccLndscpng View Post
Well crap on the tire is not the biggest problem I hose that right off. The only rider I own is a 48” scag walk behind with the velkie, which by the way is the hardest place to clean crap off that little wheel. The big thing was that one of my guys had it thrown on him because he didn’t see it or something when he was weed wacking, and then we get it all over our boots and have spend time cleaning them out because I don’t really want to smell it in my truck. And the fact that I will loose customers over a “poo clause” kinda sucks but may be the answer. And if we were talking about just a few piles I wouldn’t care but of all the problem areas, one lady breeds these little ankle biters which normally wouldn’t be a prob. Accept for the fact that there is at least 10 dogs crapping in a small area. And the other places all own 2 monstrous dogs. The thing that all these houses have in common is that they all have nice front yards that make the contract worthwhile, then you go to the back yard which are all smaller than the fronts and its like you have to float from one end to the other so you don’t step in sh!t. but I am getting to that point where I don’t care if I loose the customer because it’s a pain in the *** as well as all the complaints I have to hear from my guys about it also.
I wasnt trying to give you a hard time by any means, I hate dog crap as much as the next man, but for me I had to make the decision to just deal with it.
If its just a couple of accounts and you can afford to get rid of them why dont you just let them know that your not interested in taking care of thier lawn any longer? Let someone else deal with the crap, some pun intended.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
**deal Alert** StartALawnCareBusiness Starting a lawn care business. 1 10-03-2008 01:01 PM
Is this a good deal?? briandel265 Truck, Trailer, and Outdoor Power Equipment Discussion, Repairs. 2 03-09-2008 04:40 PM
How do you deal with complaints? Steve General Business Discussions 0 08-29-2007 03:07 PM
Is this going to be a big deal? Steve General Talk 0 03-13-2007 05:23 PM
Creative sponsorship deal Steve General Business Discussions 2 10-16-2006 11:55 AM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Buy Email Lists For...
hasanali
Today 03:47 AM
Today 03:47 AM
by hasanali
0 9
To Creating an Email...
asialipi22
Today 12:17 AM
Today 12:17 AM
by asialipi22
0 22
Get to Any Business...
usaemaillist
Today 12:10 AM
Today 12:10 AM
by usaemaillist
0 20
Hello from Alabama
pruzilla
Yesterday 01:20 PM
Yesterday 04:33 PM
by Steve
1 24
Hello from Centreville!
Daveylawns
05-23-2016 09:04 AM
05-24-2016 04:08 PM
by Steve
1 57
Laying new grass, Sod...
WarriorLandscapingCAN
05-23-2016 10:07 AM
05-23-2016 08:41 PM
by Steve
1 47
I need some aeration...
rootytalbot
08-14-2015 12:32 PM
05-23-2016 09:06 AM
by Daveylawns
10 3,754
To mow weekly or Biweekly
WarriorLandscapingCAN
05-11-2016 04:09 PM
05-22-2016 11:45 AM
by jrs.landscaping
8 267
Prolin
rmccutchan
05-21-2016 04:53 PM
05-21-2016 06:36 PM
by rmccutchan
2 64
Upgraded to a new mower
Stevenor92
05-17-2016 08:17 PM
05-20-2016 07:08 PM
by Stevenor92
8 187
Intro
LaraRahmani
05-18-2016 02:54 PM
05-19-2016 02:43 PM
by Steve
2 101
Best Push Mower You Have...
markty
05-14-2016 03:46 PM
05-18-2016 07:34 PM
by Stevenor92
4 175
New mower!!!!
Stevenor92
05-18-2016 03:46 AM
05-18-2016 06:39 PM
by Stevenor92
2 104
Say Hello !!!
Steve
03-19-2007 11:18 AM
05-18-2016 02:59 PM
by LaraRahmani
1,249 434,615
Stupid idea?
hopolb33
05-13-2016 11:25 AM
05-16-2016 11:22 AM
by Steve
1 146
Planting SKYBOUND CEDARS
FrankieeLawnz
05-13-2016 03:59 PM
05-16-2016 11:21 AM
by Steve
1 130
Edging Fad...
Tree geek
05-10-2016 11:29 PM
05-15-2016 11:12 PM
by Tree geek
2 177
Business Overload
Chilehead
05-06-2016 09:27 PM
05-13-2016 11:15 AM
by Steve
11 368
Hello from great state...
Cel1980
05-11-2016 09:00 AM
05-13-2016 11:07 AM
by Steve
2 148
Did this job free to...
JJand M Lawncare
05-02-2016 02:33 PM
05-11-2016 03:54 PM
by JJand M Lawncare
10 412
How to tell Cust. to...
GeeGood
04-09-2008 09:55 PM
05-09-2016 07:08 PM
by JJand M Lawncare
16 5,504
Echo SRM 230 trouble.
Jack Rabbit
05-08-2016 06:16 PM
05-08-2016 11:22 PM
by Just for Cuts
1 143
Toro ZTR Issues
rsanchez1203
05-06-2016 09:27 PM
05-07-2016 10:26 AM
by Steve
2 167
Correct way to quote a...
WarriorLandscapingCAN
05-02-2016 11:52 AM
05-03-2016 10:59 AM
by Steve
1 276
Having an issue with...
Mr. Mow
04-27-2016 03:58 PM
04-28-2016 05:04 AM
by Sprinkler Buddy
2 284
Hello From Virginia
JJand M Lawncare
04-25-2016 01:02 PM
04-27-2016 05:20 PM
by Steve
5 326
» Popular Tags
advertising become an entrepreneur best mower be your own boss break business education business help business management buy email database contractor hacks deck lift dethatcher edging email campaigns email database email database lists email databases for sale email list email lists email lists for sale entrepreneur entrepreneur education estimates free lawn care fuel problems fuel pump half moon blade hydro increase customers jjandm lawncare landscape landscape design landscaping landscaping design company landscaping richmond va landscping lawncare lawn mowing lawnservice lowering grade marketing mulch new business planting plowing raising grade residential lawn care richmond va richmond virginia lawn care roundup safety scag snowblower snow plowing snow shovel solo solo backpack sprayer start a business start a lawn care business start business start up swzt toro timecutter tree tree pics tree service usa email list video walk behind what to charge work from home
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 04:58 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 04:58 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy