It's amazing how ridiculously inept some of the restaurant business owners are.
Oh I agree too! It is incredible. These restaurant owners have a lot of money invested in these facilities and they are absolute neophytes when it comes to running a business. They seem more to simply 'want to be the boss.' Or they want this little kingdom from which they can reign. Making the business profitable seems to be an after thought.
No one likes change and when Gordon comes in and makes all these changes, a lot of the owners seem to freak out, especially if they are the 'head chef.' You can see them thinking, 'how dare he change my menu.'
Sometimes others not only need a business makeover but a life makeover. The show fascinates me and I learn from it.
I am glad to see you enjoy it as well