Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Business > General Business Discussions

General Business Discussions A place to talk about general business discussions.

Guarantee


General Business Discussions

A place to talk about general business discussions.
Reply
 
Thread Tools Search this Thread
  #1  
Old 04-03-2006, 11:49 PM
tiedeman
Guest
 
Posts: n/a
Default

Well, I decided what I am going to do:

We guarantee our work. If you are not happy with your last application, the next one is free of charge.

Now should I use "we" or should I use "I"
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 04-04-2006, 07:43 AM
NickN NickN is offline
Members
 
Join Date: Dec 2003
Posts: 99
Rep Power: 13
NickN
Default

Lawn care business tipsLawn Care Business Book
Use "I" in this case.Makes it more personal.
Reply With Quote
  #3  
Old 04-04-2006, 10:38 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 38,064
Rep Power: 10
Steve has disabled reputation
Default

Troy this is just my view. I don't know which is best but if I had a lawn applicator I was not happy with, I wouldn't want the next service free, I would just want them gone.

However, I wonder, say a customer says I am not happy with the application and you give the next one free, then what? Do you keep servicing them throughout the year or is that it?

If that is it, why put any more energy into that customer, just refund the money and move on to find a longer term customer.

What's your view on this?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #4  
Old 04-04-2006, 11:39 AM
Billz Billz is offline
Members
 
Join Date: Jan 2006
Posts: 239
Rep Power: 11
Billz
Default

here's my fert guy's guarantee:
I guarantee your complete satisfaction. Your property will be treated by professionals with respect to details. I will work on your lawn until you are satisfied.
Reply With Quote
  #5  
Old 04-04-2006, 11:44 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 38,064
Rep Power: 10
Steve has disabled reputation
Default

Thank you for posting it.

Bill as a consumer, which would make you more want to use the company?

The one you posted or one where you would get a refund?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #6  
Old 04-04-2006, 12:14 PM
tiedeman
Guest
 
Posts: n/a
Default

The reason that I thought about the next one for free, because then it is more likely that perhaps a good customer will stick around. Now, what if something happens that was really my fault, and I only give them the last fertilization for free, and then they move on. I really can't correct the situation I feel
Reply With Quote
  #7  
Old 04-04-2006, 12:17 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 38,064
Rep Power: 10
Steve has disabled reputation
Default

That is true.

I don't know which would work better, but the important thing is that you are trying and experimenting.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #8  
Old 04-04-2006, 12:49 PM
tiedeman
Guest
 
Posts: n/a
Default

that is true.

I am going to have to think about it really thoroughly and figure out what would work the best
Reply With Quote
  #9  
Old 04-04-2006, 01:07 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 38,064
Rep Power: 10
Steve has disabled reputation
Default

Ask your friends and family.

See which guarentee they would prefer.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #10  
Old 04-04-2006, 03:32 PM
tiedeman
Guest
 
Posts: n/a
Default

Quote:
Originally Posted by [b
Quote[/b] (Team Gopher @ April 04 2006,12:44)]Thank you for posting it.

Bill as a consumer, which would make you more want to use the company?

The one you posted or one where you would get a refund?
I am curious too what you think Bill
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
What were your top...
WarriorLandscapingCAN
09-13-2016 05:10 PM
Today 12:12 PM
by jrs.landscaping
3 335
I have a new show!
Chilehead
09-19-2016 06:50 PM
Yesterday 05:45 AM
by Chilehead
7 106
First commercial estimate
WarriorLandscapingCAN
09-19-2016 12:42 PM
09-22-2016 05:42 PM
by acrajchel
7 110
Larger projects - Labor...
WarriorLandscapingCAN
09-18-2016 07:38 AM
09-21-2016 06:51 AM
by Chilehead
5 130
I need some business...
Firehouselawn@hotmail.com
07-06-2016 05:42 AM
09-16-2016 01:50 PM
by DLC123
5 584
Is it too late?
Cpadgett
05-28-2016 09:10 AM
09-16-2016 01:35 PM
by DLC123
15 1,298
Not a newbie just...
lwlawn
09-09-2016 02:32 PM
09-16-2016 01:25 PM
by DLC123
2 492
I'm making stupid money...
WarriorLandscapingCAN
08-07-2016 07:07 PM
09-16-2016 01:15 PM
by DLC123
6 1,366
Lawn problem
magiccc
09-14-2016 11:37 AM
09-15-2016 06:14 AM
by Chilehead
2 266
What kind of seed do you...
Bradcook21
09-02-2016 02:58 PM
09-12-2016 07:18 AM
by joshp
4 888
Commercial Flail Mower...
Chickenthief
09-05-2016 04:46 PM
09-09-2016 04:50 PM
by Steve
7 754
Newbie here
paulgrant
09-07-2016 04:52 PM
09-09-2016 12:01 AM
by paulgrant
2 597
Hello, New Member Here,...
Chickenthief
09-05-2016 06:19 PM
09-08-2016 09:35 PM
by Chickenthief
6 716
Pricing fall cleanups?
WarriorLandscapingCAN
09-06-2016 11:17 AM
09-07-2016 04:06 PM
by Steve
3 688
Say Hello !!!
Steve
03-19-2007 11:18 AM
09-06-2016 05:25 PM
by Steve
1,255 443,641
My Invention
biglee
01-11-2015 06:51 PM
08-31-2016 02:47 PM
by Steve
21 3,243
fliers
joshp
08-19-2016 03:23 PM
08-30-2016 07:47 PM
by SC93
11 1,788
fert/lawn programs
joshp
08-28-2016 10:43 AM
08-30-2016 03:27 PM
by acrajchel
2 1,103
Landscaper taking on odd...
WarriorLandscapingCAN
08-07-2016 06:57 PM
08-28-2016 10:31 AM
by joshp
7 1,307
Review of our lawn care...
Lawnline
07-12-2016 06:40 PM
08-27-2016 10:51 AM
by Steve
7 2,143
» Popular Tags
annual apartment become an entrepreneur best mower be your own boss bidding business business education business help business management complex contractor hacks contracts convention converting customer dethatcher edging entrepreneur entrepreneur education estimate estimates fuel problems fuel pump half moon blade intro introduction jjandm lawncare l.t.rich landscape landscape design landscaping landscaping design company landscaping richmond va landscping lawn lawncare lawnservice lowering grade marketing mulch planting raising grade residential lawn care richmond va richmond virginia lawn care seasonal snowblower snow plowing snow shovel sprayer start a business start a lawn care business start business start up toro timecutter townhome tree tree service video web design websites what to charge work from home z-max z-spray
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 04:44 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 04:44 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy