Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Business > General Business Discussions

General Business Discussions A place to talk about general business discussions.

Retention rate


General Business Discussions

A place to talk about general business discussions.
Reply
 
Thread Tools Search this Thread
  #1  
Old 10-17-2008, 05:51 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,822
Rep Power: 10
Steve has disabled reputation
Default Retention rate

What is your companies retention rate each year? Have you figured this out?

Agri-Lawn wrote "We have about a 75% - 85% retention rate."
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 10-17-2008, 07:10 PM
cklandscapingorlando cklandscapingorlando is offline
Senior Member
 
Join Date: Aug 2008
Posts: 198
Rep Power: 7
cklandscapingorlando is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
for our monthly clients its about 90% for weekly and bi-weekly its about 50%
Reply With Quote
  #3  
Old 10-17-2008, 08:21 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,822
Rep Power: 10
Steve has disabled reputation
Default

Quote:
for our monthly clients its about 90% for weekly and bi-weekly its about 50%
Now that is interesting! Why do you think that is the case?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
Reply With Quote
  #4  
Old 10-17-2008, 10:18 PM
musician/lawnman's Avatar
musician/lawnman musician/lawnman is offline
Chuck
 
Join Date: Feb 2008
Location: South West Florida
Posts: 919
Rep Power: 7
musician/lawnman is on a distinguished road
Default

I haven't checked but those numbers seem like I would be pretty close to them. I think monthly customers who are willing to sign a contract want long term service right from the get go, so it's easy. they are not going to do it themselves, so show up as scheduled & keep them happy.... they stay with you. Weekly per cut clients often want services on wierd schedules so I tend to stick to my guns. Through the growing season I service weekly at price "A" or bi weekly at price "B" (on set scheduled days), I don't play the "We'll call when we want you to come out" game & I'm not calling them every weekto see if it's "Ok to come today". So I tend to drop those clients. Some others only want service for short periods of time like say the really hot months....? & that's fine, I've found ways to get even those customers to call me back next year. The weekly people come & go more often that's why I (& I think most of us who have been in it for a while) prefer monthly clients. It's an ongoing relation ship month in month out, season in & season out your their landscaper. I find it easier to maintain a healthy relationship with my annual (monthly) clients.
__________________
AAA QUALITY CLEAN CUT, LLC.
LAWN CARE & LANDSCAPING
Visit us here:

  #5  
Old 10-17-2008, 10:22 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,822
Rep Power: 10
Steve has disabled reputation
Default

Quote:
I think monthly customers who are willing to sign a contract want long term service right from the get go, so it's easy. they are not going to do it themselves, so show up as scheduled & keep them happy.... they stay with you. Weekly per cut clients often want services on wierd schedules
Do you mean that monthly customers are customers that sign a contract and get cut weekly?

And I think I am getting confused how you define weekly customers. Are they non-contract customers? Are they weekly or bi-weekly?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #6  
Old 10-18-2008, 07:26 AM
cklandscapingorlando cklandscapingorlando is offline
Senior Member
 
Join Date: Aug 2008
Posts: 198
Rep Power: 7
cklandscapingorlando is on a distinguished road
Default

Weekly are people who want work done every week but then cut your neck in the winter.Bi weekly are every othe week in the growing season and then drop you during the winter.Monthly are clients that pay a set fee all 12 months.When I give a bid I try to steer them to monthly through pricee.Like 100 a month,30 a visit,35 every other week.If a client wants any thing but monthly their probly trying to save money.I also dont give them the service that a monthly gets.You know in most cases as soon as the grass stops growing then they dont pay and I dont allow people to call me a month later for service just so they can save a buck.If you wait that long then you need a new contracter.
Reply With Quote
  #7  
Old 10-18-2008, 01:17 PM
Little's's Avatar
Little's Little's is offline
Brandon
 
Join Date: Jun 2007
Location: Shasta Lake CA.
Posts: 814
Rep Power: 8
Little's is on a distinguished road
Default

Well said Chuck.
__________________
Northern California
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Odd job hourly rate F3Nelson Online Lawn Care Estimator - Help me bid this job 6 03-04-2008 12:07 AM
labor rate ljustice Online Lawn Care Estimator - Help me bid this job 16 01-11-2008 02:56 AM
Going Wall Install Rate UnitedEnvironment.com Online Lawn Care Estimator - Help me bid this job 11 02-06-2007 08:57 AM
Rate of return grounded Lawn Care Marketing & Post your marketing material for review! 6 01-03-2007 09:48 AM
Flat Monthly Rate Only tiedeman Show Off - Picture Post - Photo Gallery 5 09-22-2006 07:54 PM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
TaskEasy & Plowz & Mowz...
jrwalker333
Yesterday 01:02 PM
Today 03:51 PM
by jrwalker333
2 64
Bidding to get other work
Rodriguez11
07-21-2011 11:52 PM
Today 02:49 PM
by Steve
26 9,260
What happened to Better...
Steve
01-27-2014 04:07 PM
Today 02:06 PM
by Chilehead
18 3,013
second year advise
cmdlawncare
01-23-2015 06:22 PM
Today 01:58 PM
by Steve
5 170
Lawn care truck
Steve
10-10-2009 03:40 AM
Today 01:53 PM
by Steve
40 15,830
please Help with none...
Lawnboyman1170
01-09-2015 09:46 AM
Today 01:33 PM
by Steve
8 471
These are the days on...
ExtremeLawncareServices
01-11-2015 11:41 AM
Yesterday 09:34 AM
by ExtremeLawncareServices
9 488
need advise
rawssrob
02-23-2010 02:45 PM
01-23-2015 06:40 PM
by cmdlawncare
7 2,523
does this sound good or...
Bradcook21
01-22-2015 09:24 AM
01-23-2015 02:02 PM
by Steve
8 237
New to forum
ROB N
01-23-2015 08:35 AM
01-23-2015 01:53 PM
by Steve
1 90
Looking for advice on...
berryjam
01-21-2015 07:37 PM
01-23-2015 01:50 PM
by Steve
9 262
Extending the life of...
rmccutchan
01-17-2015 12:37 AM
01-23-2015 01:43 PM
by Steve
8 321
osceola lawn service
jasa@wildblue.net
01-22-2015 03:23 PM
01-23-2015 01:38 PM
by Steve
1 115
How many contracts...
5StarLawnscaping
01-12-2015 03:51 PM
01-23-2015 08:46 AM
by jrs.landscaping
8 445
Tax Question
Wolf4dk
01-20-2015 01:11 AM
01-22-2015 02:28 PM
by Steve
4 229
Billy Goat Vac
Mr. Mow
01-19-2015 07:42 AM
01-22-2015 02:18 PM
by Steve
6 228
"Part Timers", "Low...
doug1980
06-10-2009 12:55 PM
01-22-2015 02:09 PM
by biglee
39 10,118
Property Pricing
GVL
01-19-2015 02:46 PM
01-21-2015 02:18 PM
by Steve
5 271
Landscapers Source For...
breadcrumb
01-16-2015 02:44 PM
01-21-2015 05:55 AM
by breadcrumb
14 420
Hoa advice
Bradcook21
01-16-2015 09:36 PM
01-20-2015 04:30 PM
by Steve
4 261
My Invention
biglee
01-11-2015 07:51 PM
01-20-2015 10:16 AM
by biglee
16 606
How to beat the pre pay...
stansg1fresh
01-13-2015 04:33 PM
01-19-2015 03:38 PM
by ringahding1
3 333
Hello from Md
homey
12-17-2014 06:55 PM
01-19-2015 01:37 PM
by Steve
12 1,112
Hi from Illinois
burtle
01-02-2015 09:46 PM
01-19-2015 01:22 PM
by Steve
3 501
Hello from SW FL!!
5StarLawnscaping
12-05-2014 02:35 PM
01-19-2015 01:20 PM
by Steve
14 1,430
Lost my @#$ blower
stevef1201
01-11-2015 08:31 AM
01-17-2015 02:21 PM
by lxarth
2 362
Another Illinoisan.....
barhopper
01-11-2015 05:38 PM
01-16-2015 04:29 PM
by Steve
10 417
marketing with pizza...
apmAkron
01-15-2015 09:57 AM
01-15-2015 06:29 PM
by Steve
4 249
CRM and Quickbooks?
5StarLawnscaping
01-15-2015 08:06 AM
01-15-2015 08:06 AM
by 5StarLawnscaping
0 178
New Member, Indiana Iraq...
Timbo
07-14-2011 09:44 AM
01-14-2015 06:14 PM
by Steve
10 3,779
check this box truck out!
BLAZIER-1991
01-07-2015 07:40 PM
01-13-2015 03:06 PM
by biglee
8 618
My community only ad...
googus
01-12-2015 09:55 AM
01-13-2015 02:44 PM
by Steve
5 311
12 Years in Business!
Chilehead
10-23-2014 09:07 AM
01-13-2015 09:37 AM
by Chilehead
18 1,786
use a small business...
BLAZIER-1991
12-25-2014 12:21 AM
01-12-2015 06:32 PM
by BLAZIER-1991
30 1,541
tips on creating a...
BLAZIER-1991
01-08-2015 07:22 PM
01-12-2015 06:19 PM
by BLAZIER-1991
4 452
During Your Down Time
achri12
12-24-2014 03:03 PM
01-12-2015 03:54 PM
by Steve
10 1,081
Leaf cleanup
Bradcook21
01-09-2015 02:21 PM
01-12-2015 12:22 PM
by Jamesw86
4 424
Has Anyone Used Plowz ?
dpld
01-08-2014 12:14 PM
01-11-2015 02:17 PM
by burtle
20 3,349
What to pay help
Bradcook21
01-07-2015 01:32 PM
01-08-2015 07:01 PM
by Steve
1 459
Need a trailer
googus
01-07-2015 09:40 AM
01-08-2015 10:24 AM
by Upscale2
7 566
Do you guys charge buy...
burtle
01-02-2015 09:58 PM
01-07-2015 08:37 PM
by Shark1611
14 923
Organic Lawn Care...
NHray
10-17-2014 07:05 PM
01-07-2015 07:05 PM
by greyhound
18 2,159
Need advice please
CHenricks
01-06-2015 01:17 AM
01-07-2015 03:34 PM
by Steve
4 532
Mowing 2 acres
Bradcook21
01-05-2015 03:13 PM
01-07-2015 03:32 PM
by Steve
9 671
Ideas on a large bid
Knaubone
12-21-2014 11:57 AM
01-06-2015 03:55 PM
by Steve
5 984
Trailer with 4ft sides...
mayala030292
01-02-2015 09:01 PM
01-06-2015 03:33 PM
by Steve
5 617
A tip to get good...
biglee
01-04-2015 12:07 AM
01-06-2015 03:30 PM
by Steve
4 599
Work Shoes!
rsanchez1203
02-19-2013 12:07 PM
01-05-2015 09:18 PM
by Havanese2
13 7,446
EDDM post cards
hemiman
02-13-2014 06:36 PM
01-05-2015 04:22 PM
by Steve
14 2,414
Cleaning your Mower and...
MNK
01-03-2015 01:22 AM
01-05-2015 09:17 AM
by rmccutchan
10 755
» Popular Tags
2wd 4x4 apartment complex bark blades bob villa care collections commercial demonstration edging employee problems equipment rental estimate flyers four wheel drive gopherhaul gravely growing a lawn care business hardscapes hills hiring how to husqvarna hydraulic introduction landscape services lawn lawn aeration lawn care lawn care busines plan lawn care business lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care seo lawn care website lawn care website seo lighting brass outdoor lights marketing mr dave new mower ordinance past due patio install per hour charge podcast profit on employee push versus ride reo running a business scag v-ride scripts seo shreaded small engine repair sq ft square foot start up lawn care business steve tractor auger trailer trailer mate pro tree trimmer rack truck new used landscape web design won't return wright stander rh
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 05:08 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 05:08 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy