Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > General Talk

General Talk If it doesn't fit anywhere else, post it here.

How to get deadbeat customers to pay?


General Talk

If it doesn't fit anywhere else, post it here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 10-02-2008, 05:51 PM
Tinkersgarden
Guest
 
Posts: n/a
Question How to get deadbeat customers to pay?

Hello everyone!

I'm sure it's happened to most of us...a customer that wants the garden weeded and then decides that her daylilies weren't trimmed just right and decides to not pay for the services rendered.

How do you get that person to pay for services that has been performed? Obviously you discontinue your services, but what about the past due amount?

Thanks!! Amy
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 10-02-2008, 10:21 PM
quickcleanlawn
Guest
 
Posts: n/a
Default

Lawn care business tipsLawn Care Business Book
Check with your local authorities. I think its thaft of service valued at $100 bucks, or whatever. Here, I think anything over $100 is a felony too, so ask him if he realy wants to deal with that.
I used to be a manager at Jiff lube when I was like 19 and had to do that to two different people.both of them whet to jail.
Reply With Quote
  #3  
Old 10-03-2008, 07:43 AM
mario543k20's Avatar
mario543k20 mario543k20 is offline
Junior Member
 
Join Date: Jul 2008
Location: CT
Age: 29
Posts: 24
Rep Power: 7
mario543k20 is on a distinguished road
Default

theft of services is correct. I work full time as a Night Manager at a hotel. I've had 2 occasions of people not being able to afford their bill. The authorities came, and said they have to pay or they would be arrested for theft of services. Make sure you have a contract though. Calling the cops without sufficient paperwork may prove useless...
Reply With Quote
  #4  
Old 10-03-2008, 12:51 PM
Tinkersgarden
Guest
 
Posts: n/a
Default

I just check with local authorities and they do not support any Theft of Services because it's a civil matter. Recommend Small Claims Court. That'll eat up my time; which I can't replace or make up! Hope I can claim that also!?!?
Reply With Quote
  #5  
Old 10-03-2008, 12:57 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,504
Rep Power: 10
Steve has disabled reputation
Default

How much do they owe you? That could help everyone make a better decision if they would go after this amount or just write it off.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #6  
Old 10-03-2008, 04:11 PM
Tinkersgarden
Guest
 
Posts: n/a
Default

I know it doesn't seem like much, but it was my sweat and hard work.
2 accounts under $750.00 At this point, they're 8 weeks late.
Reply With Quote
  #7  
Old 10-03-2008, 04:49 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,504
Rep Power: 10
Steve has disabled reputation
Default

Well that still is a considerable amount of money. If it were $75, I probably wouldn't bother with it.

Why not just send them a nice letter saying if you don't get paid within x amount of days, you will be filing it in small claims court and when you receive judgement, you will be putting a lien on their house

I am guessing they will not want to be this bothered by it and will want to pay you.

Also send the letter certified so they know you mean business and you have a receipt that they got it.

Here is a sample small claims letter that might help.

What do you think about doing something like that?

__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #8  
Old 10-05-2008, 07:48 AM
Tinkersgarden
Guest
 
Posts: n/a
Talking

Thanks Steve, I think I'll use that letter!!! Afterall, this IS the 3rd time she promised she'd sent the check.

I'm sure on the other hand, you're probably shaking your head and asking, 'why didn't she sign a contract.' I feel that when I want a person to sign a contract, they feel offended. But, from this day forward, I won't be touching a property without the proper legal documents signed. My time IS valueable.
Reply With Quote
  #9  
Old 10-05-2008, 01:35 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,504
Rep Power: 10
Steve has disabled reputation
Default

Let us know how it works out. If you reword the letter in a way that other lawn care business owners could use it. Please feel free to post what you created so others in your same spot can get their situation resolved too!
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #10  
Old 10-05-2008, 02:15 PM
Little's's Avatar
Little's Little's is offline
Brandon
 
Join Date: Jun 2007
Location: Shasta Lake CA.
Posts: 814
Rep Power: 8
Little's is on a distinguished road
Default

Go by there every day and knock on her door. Eventually she will get tired of you coming by and pay you . I learned this when I was a collection manager. You may feel like a jerk at first, but then, who's the one that wont pay? Her. It really does work.
__________________
Northern California

Last edited by Little's; 10-05-2008 at 02:17 PM.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Converting Seasonal Customers to Annual Customers Greenmind Starting a lawn care business. 4 03-07-2008 12:28 AM
old customers quickcleanlawn Lawn Care Marketing & Post your marketing material for review! 3 11-01-2007 12:44 PM
Pre pay customers Crusher Gopher Software Support Archived Question & Answers - Read Only 3 05-01-2007 08:41 PM
Customers gene gls Gopher Software Support Archived Question & Answers - Read Only 1 03-20-2006 06:22 AM
How to get new customers Steve General Business Discussions 21 05-11-2005 02:44 PM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Pressure Washing Like a...
TNTurf
08-01-2014 11:47 PM
Yesterday 11:12 PM
by TNTurf
7 659
Hello, from TEXAS
sanchez5
10-17-2014 09:56 PM
Yesterday 10:44 PM
by sanchez5
5 301
Dealing With Gas Can...
Mr. Mow
Yesterday 01:41 PM
Yesterday 08:23 PM
by Sprinkler Buddy
2 88
Leaf Box & Loader Set...
ringahding1
Yesterday 06:20 AM
Yesterday 07:22 PM
by ringahding1
2 95
Organic Lawn Care...
NHray
10-17-2014 06:05 PM
Yesterday 05:47 PM
by NHray
2 282
Hi Steve From West...
Mr. Mow
Yesterday 01:59 PM
Yesterday 01:59 PM
by Mr. Mow
0 55
Cheapskate Landlord...
Mr. Mow
10-20-2014 06:33 AM
Yesterday 01:50 PM
by Mr. Mow
8 216
What parts do you carry...
Just for Cuts
10-17-2014 09:08 AM
Yesterday 01:36 PM
by Mr. Mow
16 573
Jungle to Beautiful
stevef1201
10-17-2014 09:54 AM
Yesterday 01:26 PM
by stevef1201
11 410
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
Yesterday 01:19 PM
by ExtremeLawncareServices
158 11,245
Sunny Beach Tennis...
SGL1
10-19-2014 11:24 PM
Yesterday 01:04 PM
by SGL1
4 184
Have you ever had to...
SouthernRootsLawnCare
07-26-2014 02:41 PM
10-20-2014 08:34 PM
by biglee
10 1,730
Look out Bob Villa -...
Mr Dave
09-30-2014 10:06 AM
10-20-2014 05:42 PM
by SGL1
7 1,242
how to fi d commercial...
mchampion319
10-19-2014 09:50 PM
10-20-2014 04:41 PM
by Steve
1 155
Hello From Tennessee
mrmann901
10-17-2014 10:02 PM
10-20-2014 04:24 PM
by Steve
1 230
questions on order to...
jack2048
10-13-2014 11:15 AM
10-20-2014 03:27 PM
by Mr. Mow
15 663
This sucks...
Matther777
09-18-2014 04:56 PM
10-20-2014 02:14 PM
by Steve
14 2,107
Cement mixer
KevinsLawns
10-15-2014 08:03 PM
10-20-2014 02:11 PM
by Steve
7 405
Hello ! New guy Rob here
RWorthley1
10-17-2014 04:05 PM
10-20-2014 02:09 PM
by Steve
1 243
first year update
cmdlawncare
08-12-2014 05:41 PM
10-20-2014 02:07 PM
by Steve
3 1,231
Pda
stevef1201
10-18-2014 02:05 PM
10-19-2014 11:27 PM
by SGL1
2 223
Snow Blowing
gwilson98
10-12-2014 02:21 PM
10-17-2014 02:51 PM
by Steve
6 587
Spreading Weeds?
WesleySnips
07-27-2014 09:46 PM
10-17-2014 07:49 AM
by SGL1
6 889
Grasswhoopins.com Anyone...
GRASS WHOOPINS
06-21-2011 11:38 PM
10-16-2014 01:30 PM
by ExtremeLawncareServices
42 9,244
I Want to buy old...
ExtremeLawncareServices
10-10-2014 10:04 PM
10-15-2014 09:12 PM
by ExtremeLawncareServices
6 626
Say Hello !!!
Steve
03-19-2007 11:18 AM
10-15-2014 06:43 PM
by NHray
1,190 339,971
Workmans compensation...
CDLAWNCARE
10-15-2014 08:05 AM
10-15-2014 02:57 PM
by Steve
2 371
Do you find weed eating...
chuck2s
10-15-2014 02:10 PM
10-15-2014 02:10 PM
by chuck2s
0 342
Incorporating &...
WesleySnips
10-01-2014 09:39 PM
10-15-2014 01:37 PM
by kslawn
20 1,431
Falling into business
stellarmowing
09-28-2014 04:35 PM
10-15-2014 05:57 AM
by ringahding1
8 1,451
Apartment Complex and...
lxarth
06-22-2011 01:10 PM
10-14-2014 06:25 PM
by jrs.landscaping
42 9,536
I LOVE hedge trimming
stevef1201
10-13-2014 09:05 AM
10-14-2014 01:06 PM
by Steve
5 471
Help with seeder...
ExtremeLawncareServices
10-09-2014 07:39 AM
10-13-2014 08:09 PM
by ExtremeLawncareServices
5 636
The Market watch
WesleySnips
10-12-2014 08:47 PM
10-13-2014 05:40 PM
by SGL1
3 474
Help pricing a large...
Bradcook21
10-07-2014 06:49 AM
10-13-2014 02:00 PM
by Steve
7 822
leaf removal
Double J LLC
10-03-2014 04:24 PM
10-13-2014 06:46 AM
by Billy Goat
19 1,453
Acerage Rake
acrajchel
04-23-2014 07:23 PM
10-12-2014 10:53 PM
by SGL1
2 786
John Deere z235 Deck
WesleySnips
09-29-2014 06:02 PM
10-12-2014 06:20 PM
by kslawn
25 1,594
Credit card contract
SGL1
10-06-2014 05:31 PM
10-12-2014 03:40 PM
by SGL1
18 1,009
Truck craft dump bed...
ExtremeLawncareServices
10-04-2014 08:41 PM
10-10-2014 11:35 AM
by Steve
7 914
First Time River Rock...
berryjam
10-09-2014 06:09 PM
10-10-2014 11:08 AM
by Steve
2 566
West cost lawn prices
SGlawncare
10-09-2014 09:51 PM
10-10-2014 11:03 AM
by Steve
1 552
Question?what should I...
dalvan0
09-24-2014 11:10 PM
10-09-2014 05:58 PM
by kslawn
28 2,085
Mowing the hills
EyeCatchersNow
07-08-2014 12:22 PM
10-09-2014 04:19 PM
by Just for Cuts
25 2,953
snowplowing
jshak40
09-01-2014 07:20 AM
10-09-2014 02:21 PM
by Steve
25 3,596
Changing Scag Freedom Z...
maggiedavidson
10-06-2014 12:24 PM
10-08-2014 06:34 PM
by ExtremeLawncareServices
7 799
The most dangerous part...
Steve
10-06-2014 02:45 PM
10-07-2014 04:18 PM
by ExtremeLawncareServices
3 778
Good Mower
jack2048
10-04-2014 05:34 PM
10-07-2014 01:05 PM
by Steve
7 862
Mulching fad killing...
Tree geek
10-06-2014 08:37 PM
10-06-2014 08:37 PM
by Tree geek
0 684
Help a brother...
tbtigers03
09-28-2014 11:41 AM
10-06-2014 02:53 PM
by Steve
11 1,409
» Popular Tags
4wd apartment complex article marketing auger bark bid blades bob villa care charge collections collections subcontractor decorating ditches edging employee problems equipment rental estimate exmark ferris four wheel drive fundraiser gopherhaul gravely growing a lawn care business hardscapes how much to charge husqvarna installation introduction kawasaki landscape services lawn lawn care lawn care business lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care website marketing mr dave mulch new mower past due podcast promotion pto redmax reo running a business scag search engine optimization seo small engine repair snow sprayer starting a business steep lawns steve stihl theft of services top dresser toro toro grand stand trailer trimmer rack turfgrass consulting walker wood
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 02:36 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 02:36 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy