Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > General Talk

General Talk If it doesn't fit anywhere else, post it here.

How to get deadbeat customers to pay?


General Talk

If it doesn't fit anywhere else, post it here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 10-02-2008, 05:51 PM
Tinkersgarden
Guest
 
Posts: n/a
Question How to get deadbeat customers to pay?

Hello everyone!

I'm sure it's happened to most of us...a customer that wants the garden weeded and then decides that her daylilies weren't trimmed just right and decides to not pay for the services rendered.

How do you get that person to pay for services that has been performed? Obviously you discontinue your services, but what about the past due amount?

Thanks!! Amy
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 10-02-2008, 10:21 PM
quickcleanlawn
Guest
 
Posts: n/a
Default

Lawn care business tipsLawn Care Business Book
Check with your local authorities. I think its thaft of service valued at $100 bucks, or whatever. Here, I think anything over $100 is a felony too, so ask him if he realy wants to deal with that.
I used to be a manager at Jiff lube when I was like 19 and had to do that to two different people.both of them whet to jail.
Reply With Quote
  #3  
Old 10-03-2008, 07:43 AM
mario543k20's Avatar
mario543k20 mario543k20 is offline
Junior Member
 
Join Date: Jul 2008
Location: CT
Age: 29
Posts: 24
Rep Power: 7
mario543k20 is on a distinguished road
Default

theft of services is correct. I work full time as a Night Manager at a hotel. I've had 2 occasions of people not being able to afford their bill. The authorities came, and said they have to pay or they would be arrested for theft of services. Make sure you have a contract though. Calling the cops without sufficient paperwork may prove useless...
Reply With Quote
  #4  
Old 10-03-2008, 12:51 PM
Tinkersgarden
Guest
 
Posts: n/a
Default

I just check with local authorities and they do not support any Theft of Services because it's a civil matter. Recommend Small Claims Court. That'll eat up my time; which I can't replace or make up! Hope I can claim that also!?!?
Reply With Quote
  #5  
Old 10-03-2008, 12:57 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,519
Rep Power: 10
Steve has disabled reputation
Default

How much do they owe you? That could help everyone make a better decision if they would go after this amount or just write it off.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #6  
Old 10-03-2008, 04:11 PM
Tinkersgarden
Guest
 
Posts: n/a
Default

I know it doesn't seem like much, but it was my sweat and hard work.
2 accounts under $750.00 At this point, they're 8 weeks late.
Reply With Quote
  #7  
Old 10-03-2008, 04:49 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,519
Rep Power: 10
Steve has disabled reputation
Default

Well that still is a considerable amount of money. If it were $75, I probably wouldn't bother with it.

Why not just send them a nice letter saying if you don't get paid within x amount of days, you will be filing it in small claims court and when you receive judgement, you will be putting a lien on their house

I am guessing they will not want to be this bothered by it and will want to pay you.

Also send the letter certified so they know you mean business and you have a receipt that they got it.

Here is a sample small claims letter that might help.

What do you think about doing something like that?

__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #8  
Old 10-05-2008, 07:48 AM
Tinkersgarden
Guest
 
Posts: n/a
Talking

Thanks Steve, I think I'll use that letter!!! Afterall, this IS the 3rd time she promised she'd sent the check.

I'm sure on the other hand, you're probably shaking your head and asking, 'why didn't she sign a contract.' I feel that when I want a person to sign a contract, they feel offended. But, from this day forward, I won't be touching a property without the proper legal documents signed. My time IS valueable.
Reply With Quote
  #9  
Old 10-05-2008, 01:35 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,519
Rep Power: 10
Steve has disabled reputation
Default

Let us know how it works out. If you reword the letter in a way that other lawn care business owners could use it. Please feel free to post what you created so others in your same spot can get their situation resolved too!
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #10  
Old 10-05-2008, 02:15 PM
Little's's Avatar
Little's Little's is offline
Brandon
 
Join Date: Jun 2007
Location: Shasta Lake CA.
Posts: 814
Rep Power: 8
Little's is on a distinguished road
Default

Go by there every day and knock on her door. Eventually she will get tired of you coming by and pay you . I learned this when I was a collection manager. You may feel like a jerk at first, but then, who's the one that wont pay? Her. It really does work.
__________________
Northern California

Last edited by Little's; 10-05-2008 at 02:17 PM.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Converting Seasonal Customers to Annual Customers Greenmind Starting a lawn care business. 4 03-07-2008 12:28 AM
old customers quickcleanlawn Lawn Care Marketing & Post your marketing material for review! 3 11-01-2007 12:44 PM
Pre pay customers Crusher Gopher Software Support Archived Question & Answers - Read Only 3 05-01-2007 08:41 PM
Customers gene gls Gopher Software Support Archived Question & Answers - Read Only 1 03-20-2006 06:22 AM
How to get new customers Steve General Business Discussions 21 05-11-2005 02:44 PM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Lawn Care business...
crieg122
10-23-2014 01:23 PM
Yesterday 08:06 PM
by Matther777
7 285
Leaf removal
madmedic8575
10-24-2014 04:14 PM
Yesterday 08:02 PM
by Matther777
4 168
Business Cards
crieg122
Yesterday 12:03 PM
Yesterday 07:55 PM
by Matther777
2 78
raking leaves ?
robert8509
10-22-2014 09:19 PM
Yesterday 12:09 PM
by biglee
10 354
Leaf Box & Loader Set...
ringahding1
10-21-2014 06:20 AM
Yesterday 11:46 AM
by crieg122
6 354
Gie-review / What's new...
ExtremeLawncareServices
Yesterday 09:19 AM
Yesterday 09:19 AM
by ExtremeLawncareServices
0 63
Dealing With Gas Can...
Mr. Mow
10-21-2014 01:41 PM
Yesterday 08:37 AM
by Dan Tanner
10 410
My Newest Toy (B.P....
Dan Tanner
10-23-2014 05:50 PM
Yesterday 05:06 AM
by Dan Tanner
2 191
hey everyone
robert8509
10-22-2014 08:16 PM
10-24-2014 11:07 PM
by robert8509
7 275
new to the forum
madmedic8575
10-24-2014 02:52 PM
10-24-2014 02:52 PM
by madmedic8575
0 100
Pressure Washing Like a...
TNTurf
08-01-2014 11:47 PM
10-24-2014 01:00 PM
by Steve
11 951
12 Years in Business!
Chilehead
10-23-2014 08:07 AM
10-23-2014 11:08 PM
by Chilehead
2 194
Cheapskate Landlord...
Mr. Mow
10-20-2014 06:33 AM
10-23-2014 05:55 PM
by biglee
13 508
Hi from SoCal
Jmoney
10-23-2014 11:29 AM
10-23-2014 12:51 PM
by Steve
1 162
Workmans compensation...
CDLAWNCARE
10-15-2014 08:05 AM
10-23-2014 12:33 PM
by Steve
5 619
Pda
stevef1201
10-18-2014 02:05 PM
10-23-2014 06:12 AM
by ringahding1
4 442
Hello, from TEXAS
sanchez5
10-17-2014 09:56 PM
10-22-2014 01:27 PM
by Steve
6 514
Organic Lawn Care...
NHray
10-17-2014 06:05 PM
10-22-2014 01:23 PM
by Steve
3 487
Hi Steve From West...
Mr. Mow
10-21-2014 01:59 PM
10-22-2014 01:19 PM
by Steve
1 260
Help a brother...
tbtigers03
09-28-2014 11:41 AM
10-22-2014 08:51 AM
by ringahding1
12 1,629
first year update
cmdlawncare
08-12-2014 05:41 PM
10-22-2014 07:47 AM
by ringahding1
4 1,463
What parts do you carry...
Just for Cuts
10-17-2014 09:08 AM
10-21-2014 01:36 PM
by Mr. Mow
16 765
Jungle to Beautiful
stevef1201
10-17-2014 09:54 AM
10-21-2014 01:26 PM
by stevef1201
11 617
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
10-21-2014 01:19 PM
by ExtremeLawncareServices
158 11,570
Sunny Beach Tennis...
SGL1
10-19-2014 11:24 PM
10-21-2014 01:04 PM
by SGL1
4 363
Have you ever had to...
SouthernRootsLawnCare
07-26-2014 02:41 PM
10-20-2014 08:34 PM
by biglee
10 1,936
Look out Bob Villa -...
Mr Dave
09-30-2014 10:06 AM
10-20-2014 05:42 PM
by SGL1
7 1,423
how to fi d commercial...
mchampion319
10-19-2014 09:50 PM
10-20-2014 04:41 PM
by Steve
1 329
Hello From Tennessee
mrmann901
10-17-2014 10:02 PM
10-20-2014 04:24 PM
by Steve
1 395
questions on order to...
jack2048
10-13-2014 11:15 AM
10-20-2014 03:27 PM
by Mr. Mow
15 854
This sucks...
Matther777
09-18-2014 04:56 PM
10-20-2014 02:14 PM
by Steve
14 2,325
Cement mixer
KevinsLawns
10-15-2014 08:03 PM
10-20-2014 02:11 PM
by Steve
7 591
Hello ! New guy Rob here
RWorthley1
10-17-2014 04:05 PM
10-20-2014 02:09 PM
by Steve
1 434
Snow Blowing
gwilson98
10-12-2014 02:21 PM
10-17-2014 02:51 PM
by Steve
6 771
Spreading Weeds?
WesleySnips
07-27-2014 09:46 PM
10-17-2014 07:49 AM
by SGL1
6 1,077
Grasswhoopins.com Anyone...
GRASS WHOOPINS
06-21-2011 11:38 PM
10-16-2014 01:30 PM
by ExtremeLawncareServices
42 9,459
I Want to buy old...
ExtremeLawncareServices
10-10-2014 10:04 PM
10-15-2014 09:12 PM
by ExtremeLawncareServices
6 792
Say Hello !!!
Steve
03-19-2007 11:18 AM
10-15-2014 06:43 PM
by NHray
1,190 340,501
Do you find weed eating...
chuck2s
10-15-2014 02:10 PM
10-15-2014 02:10 PM
by chuck2s
0 519
Incorporating &...
WesleySnips
10-01-2014 09:39 PM
10-15-2014 01:37 PM
by kslawn
20 1,620
Falling into business
stellarmowing
09-28-2014 04:35 PM
10-15-2014 05:57 AM
by ringahding1
8 1,622
Apartment Complex and...
lxarth
06-22-2011 01:10 PM
10-14-2014 06:25 PM
by jrs.landscaping
42 9,731
I LOVE hedge trimming
stevef1201
10-13-2014 09:05 AM
10-14-2014 01:06 PM
by Steve
5 647
Help with seeder...
ExtremeLawncareServices
10-09-2014 07:39 AM
10-13-2014 08:09 PM
by ExtremeLawncareServices
5 807
The Market watch
WesleySnips
10-12-2014 08:47 PM
10-13-2014 05:40 PM
by SGL1
3 653
Help pricing a large...
Bradcook21
10-07-2014 06:49 AM
10-13-2014 02:00 PM
by Steve
7 1,003
leaf removal
Double J LLC
10-03-2014 04:24 PM
10-13-2014 06:46 AM
by Billy Goat
19 1,657
Acerage Rake
acrajchel
04-23-2014 07:23 PM
10-12-2014 10:53 PM
by SGL1
2 969
John Deere z235 Deck
WesleySnips
09-29-2014 06:02 PM
10-12-2014 06:20 PM
by kslawn
25 1,788
Credit card contract
SGL1
10-06-2014 05:31 PM
10-12-2014 03:40 PM
by SGL1
18 1,194
» Popular Tags
2wd 4x4 aerocore apartment bid auger billy goat brushcutter bush care charge deliquentaccounts equipment rental exmark ferris foreman four wheel drive fundraiser gopherhaul grass gravely hills holiday how much to charge how to bid husqvarna john deere quik trac kawasaki labor cost landscape services lawn lawn care lawn care business lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care website lighting lighting brass outdoor lights marketing mowing mr dave mulch mulch estimate new buisness ordinance podcast property management company pto push versus ride redmax scag scripts seo shreaded small engine repair sprayer starting a business starting a lawn care business stihl sulky theft top dresser toro toro grand stand trailer trimmer rack turfgrass consulting walk behind walker wood
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 12:30 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 12:30 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy