Same as Troy, my mother taught me the most about customer service. She still answeres the phone for me while I'm out and constantly tells me how to do things. Keeps me on my toes really because I can slack off some time, but she always wants me to call people back right away and keep good relations with clients or even the ones that we don't get.
\"Every strike brings me closer to the next home run\"
You are very lucky. There are so many people out there who don't have such a support group. No one is there advising them or helping them out in such ways
These things will be a part of the reason you will become more successful.