Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Just starting your lawn care or landscaping business? > Starting a lawn care business.

Starting a lawn care business. How to start a lawn mowing business, lawn care business, or landscaping business. If you are starting a lawn care business, ask your questions here.

Can't seem to get regular customers


Starting a lawn care business.

How to start a lawn mowing business, lawn care business, or landscaping business. If you are starting a lawn care business, ask your questions here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 04-30-2008, 02:51 PM
UniversityLandscapers
Guest
 
Posts: n/a
Default

The calls are flooding in now, but it's all for spring maintenance and garden work, I've only gotten 6 calls for scheduled maintenance in the last week, and they're all bi-weekly. The craigslist ad I put up has been working great, but it's only bringing in the one-time jobs. I had a similar problem last year, and once I hit July, my business tailed off to three days a week of mowing.

Any thoughts?
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 04-30-2008, 03:46 PM
GeeGood
Guest
 
Posts: n/a
Default

Lawn care business tipsLawn Care Business Book
I have had the same experience with craigslist..... one time jobs, clean ups, etc... everything except weekly lawn service. My take on it is people that use craigslist are wanting the deal of the century. On my one time jobs I even sell/promote weekly service however no one that I have done jobs for on craigslist never commit to it. Of course all of my weekly service comes from referrals, friends of friends, etc...
Reply With Quote
  #3  
Old 04-30-2008, 08:11 PM
StartALawnCareBusiness's Avatar
StartALawnCareBusiness StartALawnCareBusiness is offline
Keith
 
Join Date: May 2007
Posts: 731
Rep Power: 0
StartALawnCareBusiness is on a distinguished road
Default

Hi Dave:

Are you speaking mainly of residential clients?

I am not sure what your weather was like last year. In southeastern part of the U.S., we had a pretty severe drought in 2007.

I think residential customer mindset has been affected by the weather and they don't want to get locked into situations where they are paying though the grass is not growing.

Are you trying to get them into contracts? Maybe a looser "as-needed" purchase order would ease their attitudes.

When do you try to sell the schedule? On your first contact with your customer (probably on the phone) ask them if they are looking for someone to maintain their yard through the summer growing season or as just a one time deal. Plant that seed in their head immediately and they will likely come around to the understanding that set scheduling is a good idea. Let them know your schedule fills up quickly and if they lose their slot you might not be able to fit them in.

Do you raise your rates for one time services? It's a good idea to raise your rates several dollars for a one time service but if they are willing to let you come back on a regular schedule you will lower your price. There will be a small percentage of people who will try to take advantage of you and try to get out of their verbal contract. In my experience, the vast majority of customers will honor their agreement with you if you provide adequate service for your price.

Keith
__________________
Start a profitable lawn care business.
Reply With Quote
  #4  
Old 04-30-2008, 08:30 PM
landonkade's Avatar
landonkade landonkade is offline
Matt
 
Join Date: May 2007
Location: alabama
Age: 33
Posts: 447
Rep Power: 9
landonkade
Default

Quote:
Originally Posted by [b
Quote[/b] (StartALawnCareBusiness @ April 30 2008,9:11)]Hi Dave:

Are you speaking mainly of residential clients?

I am not sure what your weather was like last year. *In southeastern part of the U.S., we had a pretty severe drought in 2007. *

I think residential customer mindset has been affected by the weather and they don't want to get locked into situations where they are paying though the grass is not growing.

Are you trying to get them into contracts? *Maybe a looser "as-needed" purchase order would ease their attitudes.

When do you try to sell the schedule? *On your first contact with your customer (probably on the phone) ask them if they are looking for someone to maintain their yard through the summer growing season or as just a one time deal. *Plant that seed in their head immediately and they will likely come around to the understanding that set scheduling is a good idea. *Let them know your schedule fills up quickly and if they lose their slot you might not be able to fit them in.

Do you raise your rates for one time services? *It's a good idea to raise your rates several dollars for a one time service but if they are willing to let you come back on a regular schedule you will lower your price. *There will be a small percentage of people who will try to take advantage of you and try to get out of their verbal contract. *In my experience, the vast majority of customers will honor their agreement with you if you provide adequate service for your price.

Keith
Keith,


How is a good way to gain commerical accounts.

Should i call one by one from the phone book...

Or go into each and every business and talk to someone face 2 face.....

There is a company here in town that they do almost every *commerical business here. How can i get like them?

I have tried chatting with the employees and the owners of the company to try to get some insight,lol and they seem all snobby and all, like they are good for there shoes,lol

I thought talking and asking questions to other lawn care operators that have been in the business a while would give you(me) advise on what they know and learned about the industry.



Reply With Quote
  #5  
Old 04-30-2008, 11:04 PM
UniversityLandscapers
Guest
 
Posts: n/a
Default

I live in western Canada, where we're never short on precipitation. I never have residential customers sign a contract. I do tend to make my prices a bit higher for the one-time jobs, bust most of the stuff I get is aeration/power raking type work or other gardening, I always include a price for mowing, since if they see the price they might want it.
Reply With Quote
  #6  
Old 04-30-2008, 11:55 PM
StartALawnCareBusiness's Avatar
StartALawnCareBusiness StartALawnCareBusiness is offline
Keith
 
Join Date: May 2007
Posts: 731
Rep Power: 0
StartALawnCareBusiness is on a distinguished road
Default

Quote:
Originally Posted by [b
Quote[/b] ]Keith,


How is a good way to gain commerical accounts.

Should i call one by one from the phone book...

Or go into each and every business and talk to someone face 2 face.....

There is a company here in town that they do almost every commerical business here. How can i get like them?

I have tried chatting with the employees and the owners of the company to try to get some insight,lol and they seem all snobby and all, like they are good for there shoes,lol

I thought talking and asking questions to other lawn care operators that have been in the business a while would give you(me) advise on what they know and learned about the industry.
Matt:

If I remember correctly, you bought my material a few months ago.

Read what I say in there about talking to purchasing managers and executive secretaries. They are the ones who really know what's going on...especially the purchasing managers. If it's a small company, speak to the accounts payable clerk.

If they're snobby, don't let it get you down. Take a deep breath, put a huge smile on your face and just ask them when the contract for lawn care is coming up. You don't want to be annoying but if they won't tell you, go back a couple times until you find someone who will give you the low down.

When you're walking into the place, look for imperfections in the way the lawn looks now. When you find the person in charge of bidding out the contracts say: "By the way, do you know that your lawn care guy didn't blow off the sidewalk? I will never leave it looking like that."

Keep at it Matt. You're one of the hardest working guys I've seen at marketing and I know it will pay off for you.

Keith
__________________
Start a profitable lawn care business.
Reply With Quote
  #7  
Old 05-08-2008, 10:53 PM
ProCut TM
Guest
 
Posts: n/a
Default

Dave,

are you doing any door to door flyers

it's all sales just like anything else it is a numbers game

the more people you talk to the better off you are

for every 100 people you talk to, 10 will like what you have to say, and 1 will sign on (statistically)

JL
Reply With Quote
  #8  
Old 05-08-2008, 11:13 PM
All Aspects Landscaping All Aspects Landscaping is offline
James
 
Join Date: Oct 2006
Posts: 508
Rep Power: 9
All Aspects Landscaping is an unknown quantity at this point
Default

we give every estimate that comes in a lawn maintenance price... Whether they ask for it or not. Occasionally it works...
__________________

Reply With Quote
  #9  
Old 05-08-2008, 11:23 PM
UniversityLandscapers
Guest
 
Posts: n/a
Default

Thanks for the tips guys...I haven't actually really done any marketing yet, just a craigslist ad and traffic through the website. I have about 23 mowing clients right now, most of which are bi-weekly. I'm getting flooded with calls and e-mails for cleanups though, and am booked through the next two weeks or so.
Reply With Quote
  #10  
Old 05-08-2008, 11:30 PM
yardworksinc
Guest
 
Posts: n/a
Default

Quote:
Originally Posted by [b
Quote[/b] (UniversityLandscapers @ May 09 2008,12:23)]Thanks for the tips guys...I haven't actually really done any marketing yet, just a craigslist ad and traffic through the website. I have about 23 mowing clients right now, most of which are bi-weekly. I'm getting flooded with calls and e-mails for cleanups though, and am booked through the next two weeks or so.
I have been getting almost only cleanups thus far from craigslist and maintanence/cleanups with flyers. I did get my first commercial through craigslist and a lead on another while I was doing the job. It was 2 condos. Pretty small on the ocean front with weeds not grass. 130 for the cleanup and 75 to maintain. It took me 2 hours with 1 helper for the cleanup. Paying him 7 an hour. I feel the bid was a slight bit low but with acceptable profits escpecially since the condo owner next door took a bid as well while I was there.

Seems most folks looking on craigslist are looking for a bargain. I think a bit will be how you word your add.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Your 2015 summer review.
Steve
09-01-2015 11:01 AM
Yesterday 09:04 PM
by Chilehead
5 172
Sample commercial bid
burtle
09-02-2015 06:02 PM
Yesterday 10:48 AM
by Steve
1 81
SCAG Tiger Cat DECK...
rower30
08-24-2013 10:07 AM
Yesterday 08:50 AM
by Sunpointair
15 4,982
best way to.....
Wolf4dk
09-02-2015 11:35 AM
Yesterday 06:45 AM
by Chilehead
4 87
John Deere 667a
acrajchel
08-30-2015 10:00 AM
09-02-2015 07:45 PM
by Just for Cuts
5 134
Dane Scag
Steve
08-28-2015 12:29 PM
08-28-2015 12:29 PM
by Steve
0 104
24 and 50 acre cemetery...
grassmasterswilson
08-18-2015 10:09 AM
08-26-2015 02:42 PM
by Steve
13 651
Rookie business question...
WarriorLandscapingCAN
08-05-2015 05:20 PM
08-26-2015 02:33 PM
by Steve
3 439
How to clean an old...
rmccutchan
08-16-2015 05:23 PM
08-26-2015 02:31 PM
by Steve
9 465
how to make customers...
Bradcook21
05-27-2015 05:04 PM
08-26-2015 12:25 PM
by kslawn
19 3,826
Needing a website built
burtle
06-17-2015 09:02 AM
08-25-2015 11:31 AM
by acrajchel
9 2,517
Big mowing job
Bradcook21
07-30-2015 03:57 PM
08-25-2015 11:23 AM
by acrajchel
17 1,056
ZTR Review
Shark1611
05-31-2012 10:42 PM
08-25-2015 11:16 AM
by acrajchel
8 3,801
Hi Everyone
mmays29
08-25-2015 08:16 AM
08-25-2015 11:15 AM
by Steve
3 144
Should I buy this Exmark...
googus
07-03-2015 09:22 AM
08-25-2015 11:08 AM
by acrajchel
11 1,276
Old Business New Owner
Toyman
06-17-2014 08:57 PM
08-25-2015 11:00 AM
by acrajchel
16 1,661
Hi everyone! We're new...
alltrades
08-22-2015 12:46 PM
08-24-2015 10:41 AM
by Steve
2 199
CAn I get some help with...
rootytalbot
08-11-2015 06:14 PM
08-24-2015 10:36 AM
by Steve
12 604
Hi
Wemowjunction
08-16-2015 08:45 PM
08-20-2015 01:46 PM
by Steve
11 449
Drive cable bad?
SGL1
08-10-2015 11:16 PM
08-20-2015 01:41 PM
by Steve
5 410
Hey there everyone
Cole8999
08-16-2015 04:42 PM
08-18-2015 04:35 PM
by Steve
3 287
Help with a truck
bdodson89
04-27-2015 08:15 PM
08-18-2015 11:47 AM
by rmccutchan
7 1,053
I need some aeration...
rootytalbot
08-14-2015 12:32 PM
08-18-2015 07:59 AM
by rootytalbot
7 508
Say Hello !!!
Steve
03-19-2007 11:18 AM
08-17-2015 04:34 PM
by Steve
1,229 406,489
Whats wrong with this...
GreenWorx
07-28-2015 07:56 PM
08-16-2015 11:42 PM
by rmccutchan
3 637
What's your next...
Steve
05-15-2015 11:54 AM
08-16-2015 11:09 PM
by SC93
16 1,289
These are the days on...
ExtremeLawncareServices
01-11-2015 10:41 AM
08-14-2015 11:08 PM
by scaypa
95 11,559
New Biz
kufnerins
08-14-2015 05:52 PM
08-14-2015 08:56 PM
by Steve
1 242
Chemical and Fertilizer...
rmccutchan
08-09-2015 10:36 PM
08-13-2015 11:11 PM
by rmccutchan
6 451
String trim BEFORE mow...
Mr. Mow
04-12-2015 08:13 AM
08-13-2015 02:10 PM
by rootytalbot
12 2,127
Hello all thinking about...
bernie
08-11-2015 04:28 PM
08-13-2015 10:33 AM
by Steve
8 402
Logo Help Font Color
LZLC
08-08-2015 09:26 PM
08-12-2015 03:50 PM
by Steve
4 386
Pricing issue
Mr. Mow
07-07-2015 06:15 AM
08-12-2015 12:30 AM
by Jeff1
20 1,869
My new mower
Chilehead
08-08-2015 09:09 PM
08-11-2015 08:36 PM
by Chilehead
9 574
Thought this was a good...
Just for Cuts
08-06-2015 03:38 PM
08-11-2015 10:54 AM
by Steve
8 558
Plowing pricing
jcurr33
08-08-2015 04:58 PM
08-11-2015 10:51 AM
by Steve
6 566
Should I upgrade my back...
googus
08-07-2015 10:50 AM
08-11-2015 10:44 AM
by googus
7 472
Keeping it clean....
Wolf4dk
08-09-2015 11:31 PM
08-11-2015 06:34 AM
by Chilehead
7 397
I have been rude and...
biglee
06-15-2015 10:11 PM
08-10-2015 09:41 PM
by stallman419
12 2,788
Newbie Saying Hi.
LZLC
08-08-2015 09:22 PM
08-10-2015 11:20 AM
by Steve
1 285
How much do I charge to...
Chris Herrera
08-06-2015 09:30 PM
08-09-2015 11:31 AM
by biglee
2 502
scag SWZT review!
mattthelawnguy
07-23-2015 02:28 PM
08-07-2015 03:26 PM
by Steve
17 1,193
Best commercial contract...
sanlanct
08-04-2015 12:18 PM
08-06-2015 06:20 AM
by sanlanct
2 428
I came across this on a...
rootytalbot
08-02-2015 11:04 AM
08-05-2015 08:17 PM
by SC93
9 668
Help bidding a hedge...
hopolb33
08-02-2015 06:09 PM
08-05-2015 02:07 PM
by Steve
3 464
» Popular Tags
ad landscaping advertising aerocore applying bark billy goat brushcutter blowout bob villa bush contract help curb appeal services demonstration design door hangers edging employee problems equipment dealer equipment rental facebook flyers free advertising free lawn care google growing a lawn care business hiring how to hydro increase customers jobs landscape landscaping landscaping training lawn aeration lawn care lawn mowing marketing marketing secrets more customers business mr dave mulch new business ordinance per hour charge per hour service plowing pricing profit on employee roundup scag secrets to landscaping sell the vision seo shell shreaded solo solo backpack sprayer sq ft square foot swzt tree tree pics up sell employee walk behind web design website website design winterization wood www.greenturion.co.za
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 12:16 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 12:16 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy