Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Just starting your lawn care or landscaping business? > Starting a lawn care business.

Starting a lawn care business. How to start a lawn mowing business, lawn care business, or landscaping business. If you are starting a lawn care business, ask your questions here.

Converting Seasonal Customers to Annual Customers


Starting a lawn care business.

How to start a lawn mowing business, lawn care business, or landscaping business. If you are starting a lawn care business, ask your questions here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 03-04-2008, 12:42 AM
Greenmind Greenmind is offline
Members
 
Join Date: Dec 2007
Posts: 10
Rep Power: 7
Greenmind
Default

I have about 35 maintenance customers that are either biweekly or weekly accounts. Last year was my first year full time and non of my customers except for 5 of the 35 accounts stayed with me through the winter months. Most accounts were average residential lots with bermuda grass. I understand that bermuda goes dormant in the winter months, but I have several friends with annual accounts in the same area. And what about the big companies, the cut all year long. I understand that alot of weekly customers go biweekly in the winter. How do I convert these customers to year round business so I don't have to get a winter job?

Thanks
Greenmind
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 03-04-2008, 01:15 AM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,504
Rep Power: 10
Steve has disabled reputation
Default

Lawn care business tipsLawn Care Business Book
Hi Greenmind,

One of the things we see is that a lawn care business owner will get their customers on a budget monthly payment. Instead of paying a certain price for lawn care each month, you can figure out how many cuts you will do per year and then budget it out over a 12 month period with equal payments.

You can also offer a prepay option where you your customers pay you at the beginning of the season for the entire season and get a % off the total price.

What do you think of any of these ideas?

Also do you use a maintenance contract?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #3  
Old 03-04-2008, 07:45 PM
Greenmind Greenmind is offline
Members
 
Join Date: Dec 2007
Posts: 10
Rep Power: 7
Greenmind
Default

Thanks for the reply. I have thought of some of these ideas but have been hesitant. I don't want to lose any customers and I don't know if a contract will scare them off. I dont know until I try.
I'm gonna promote the prepay discount this year and try to get a commited amount of cuts from each. I am going to start introducing it as an annual agreement this year right off the bat and see how that goes. I started part time in the back of my wifes honda suv and I was just trying to see if I could do it and if I enjoyed or not. I'm committed now and lovin it!

I LOVE GOPHERHAUL! WHAT A GREAT SITE! THANKS!
Reply With Quote
  #4  
Old 03-04-2008, 08:34 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,504
Rep Power: 10
Steve has disabled reputation
Default

Hi Greenmind,

I got a couple of more things for you. First off you could make all your new customers sign an annual lawn care agreement and then offer the contract and maybe a discount to your previous customers.

We actually talked about how to get your older customers to convert to using lawn care contracts in a previous podcast. Maybe listening to it will help you.

Here is the podcast blog entry so you can read about it.

Here is a post that discusses it complete with a sample letter you can download.

Also don't forget we are having another lawn care business podcast this Thursday night at 6:30PM est

Check out this post on how to listen in or call up.

Let me know if all this helps.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #5  
Old 03-07-2008, 12:28 AM
StartALawnCareBusiness's Avatar
StartALawnCareBusiness StartALawnCareBusiness is offline
Keith
 
Join Date: May 2007
Posts: 731
Rep Power: 0
StartALawnCareBusiness is on a distinguished road
Default

I think the easiest way to get them on to an annual contract is to offer them incentives.

These can either be budgeting incentives like Steve suggested or they can be service incentives offered through the winter months.

I feel very few 'cutting only' customers will stick with you through the dormant months. You have to offer them work that they see value in. Aerate their grass when needed, blow out their beds weekly, offer one free gutter cleaning after the leaves have fallen, etc.

Consider your pricing carefully.

Good luck:

Keith
__________________
Start a profitable lawn care business.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Pressure Washing Like a...
TNTurf
08-01-2014 11:47 PM
Yesterday 11:12 PM
by TNTurf
7 659
Hello, from TEXAS
sanchez5
10-17-2014 09:56 PM
Yesterday 10:44 PM
by sanchez5
5 301
Dealing With Gas Can...
Mr. Mow
Yesterday 01:41 PM
Yesterday 08:23 PM
by Sprinkler Buddy
2 88
Leaf Box & Loader Set...
ringahding1
Yesterday 06:20 AM
Yesterday 07:22 PM
by ringahding1
2 95
Organic Lawn Care...
NHray
10-17-2014 06:05 PM
Yesterday 05:47 PM
by NHray
2 282
Hi Steve From West...
Mr. Mow
Yesterday 01:59 PM
Yesterday 01:59 PM
by Mr. Mow
0 55
Cheapskate Landlord...
Mr. Mow
10-20-2014 06:33 AM
Yesterday 01:50 PM
by Mr. Mow
8 216
What parts do you carry...
Just for Cuts
10-17-2014 09:08 AM
Yesterday 01:36 PM
by Mr. Mow
16 573
Jungle to Beautiful
stevef1201
10-17-2014 09:54 AM
Yesterday 01:26 PM
by stevef1201
11 410
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
Yesterday 01:19 PM
by ExtremeLawncareServices
158 11,245
Sunny Beach Tennis...
SGL1
10-19-2014 11:24 PM
Yesterday 01:04 PM
by SGL1
4 184
Have you ever had to...
SouthernRootsLawnCare
07-26-2014 02:41 PM
10-20-2014 08:34 PM
by biglee
10 1,730
Look out Bob Villa -...
Mr Dave
09-30-2014 10:06 AM
10-20-2014 05:42 PM
by SGL1
7 1,242
how to fi d commercial...
mchampion319
10-19-2014 09:50 PM
10-20-2014 04:41 PM
by Steve
1 155
Hello From Tennessee
mrmann901
10-17-2014 10:02 PM
10-20-2014 04:24 PM
by Steve
1 230
questions on order to...
jack2048
10-13-2014 11:15 AM
10-20-2014 03:27 PM
by Mr. Mow
15 663
This sucks...
Matther777
09-18-2014 04:56 PM
10-20-2014 02:14 PM
by Steve
14 2,107
Cement mixer
KevinsLawns
10-15-2014 08:03 PM
10-20-2014 02:11 PM
by Steve
7 405
Hello ! New guy Rob here
RWorthley1
10-17-2014 04:05 PM
10-20-2014 02:09 PM
by Steve
1 243
first year update
cmdlawncare
08-12-2014 05:41 PM
10-20-2014 02:07 PM
by Steve
3 1,231
Pda
stevef1201
10-18-2014 02:05 PM
10-19-2014 11:27 PM
by SGL1
2 223
Snow Blowing
gwilson98
10-12-2014 02:21 PM
10-17-2014 02:51 PM
by Steve
6 587
Spreading Weeds?
WesleySnips
07-27-2014 09:46 PM
10-17-2014 07:49 AM
by SGL1
6 889
Grasswhoopins.com Anyone...
GRASS WHOOPINS
06-21-2011 11:38 PM
10-16-2014 01:30 PM
by ExtremeLawncareServices
42 9,244
I Want to buy old...
ExtremeLawncareServices
10-10-2014 10:04 PM
10-15-2014 09:12 PM
by ExtremeLawncareServices
6 626
Say Hello !!!
Steve
03-19-2007 11:18 AM
10-15-2014 06:43 PM
by NHray
1,190 339,971
Workmans compensation...
CDLAWNCARE
10-15-2014 08:05 AM
10-15-2014 02:57 PM
by Steve
2 371
Do you find weed eating...
chuck2s
10-15-2014 02:10 PM
10-15-2014 02:10 PM
by chuck2s
0 342
Incorporating &...
WesleySnips
10-01-2014 09:39 PM
10-15-2014 01:37 PM
by kslawn
20 1,431
Falling into business
stellarmowing
09-28-2014 04:35 PM
10-15-2014 05:57 AM
by ringahding1
8 1,451
Apartment Complex and...
lxarth
06-22-2011 01:10 PM
10-14-2014 06:25 PM
by jrs.landscaping
42 9,536
I LOVE hedge trimming
stevef1201
10-13-2014 09:05 AM
10-14-2014 01:06 PM
by Steve
5 471
Help with seeder...
ExtremeLawncareServices
10-09-2014 07:39 AM
10-13-2014 08:09 PM
by ExtremeLawncareServices
5 636
The Market watch
WesleySnips
10-12-2014 08:47 PM
10-13-2014 05:40 PM
by SGL1
3 474
Help pricing a large...
Bradcook21
10-07-2014 06:49 AM
10-13-2014 02:00 PM
by Steve
7 822
leaf removal
Double J LLC
10-03-2014 04:24 PM
10-13-2014 06:46 AM
by Billy Goat
19 1,453
Acerage Rake
acrajchel
04-23-2014 07:23 PM
10-12-2014 10:53 PM
by SGL1
2 786
John Deere z235 Deck
WesleySnips
09-29-2014 06:02 PM
10-12-2014 06:20 PM
by kslawn
25 1,594
Credit card contract
SGL1
10-06-2014 05:31 PM
10-12-2014 03:40 PM
by SGL1
18 1,009
Truck craft dump bed...
ExtremeLawncareServices
10-04-2014 08:41 PM
10-10-2014 11:35 AM
by Steve
7 914
First Time River Rock...
berryjam
10-09-2014 06:09 PM
10-10-2014 11:08 AM
by Steve
2 566
West cost lawn prices
SGlawncare
10-09-2014 09:51 PM
10-10-2014 11:03 AM
by Steve
1 552
Question?what should I...
dalvan0
09-24-2014 11:10 PM
10-09-2014 05:58 PM
by kslawn
28 2,085
Mowing the hills
EyeCatchersNow
07-08-2014 12:22 PM
10-09-2014 04:19 PM
by Just for Cuts
25 2,953
snowplowing
jshak40
09-01-2014 07:20 AM
10-09-2014 02:21 PM
by Steve
25 3,596
Changing Scag Freedom Z...
maggiedavidson
10-06-2014 12:24 PM
10-08-2014 06:34 PM
by ExtremeLawncareServices
7 799
The most dangerous part...
Steve
10-06-2014 02:45 PM
10-07-2014 04:18 PM
by ExtremeLawncareServices
3 778
Good Mower
jack2048
10-04-2014 05:34 PM
10-07-2014 01:05 PM
by Steve
7 862
Mulching fad killing...
Tree geek
10-06-2014 08:37 PM
10-06-2014 08:37 PM
by Tree geek
0 684
Help a brother...
tbtigers03
09-28-2014 11:41 AM
10-06-2014 02:53 PM
by Steve
11 1,409
» Popular Tags
4wd apartment complex article marketing auger bark bid blades bob villa care charge collections collections subcontractor decorating ditches edging employee problems equipment rental estimate exmark ferris four wheel drive fundraiser gopherhaul gravely growing a lawn care business hardscapes how much to charge husqvarna installation introduction kawasaki landscape services lawn lawn care lawn care business lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care website marketing mr dave mulch new mower past due podcast promotion pto redmax reo running a business scag search engine optimization seo small engine repair snow sprayer starting a business steep lawns steve stihl theft of services top dresser toro toro grand stand trailer trimmer rack turfgrass consulting walker wood
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 02:46 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 02:46 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy