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Truck, Trailer, and Outdoor Power Equipment Discussion, Repairs. Questions on your truck, trailer, commercial lawn mowers, lawn mower, mower parts, lawn tractors, engines, edgers, trimmers, pole saws, aerators, hydro seeders, snow plows, chain saws, stump grinders??

Salting Issue


Truck, Trailer, and Outdoor Power Equipment Discussion, Repairs.

Questions on your truck, trailer, commercial lawn mowers, lawn mower, mower parts, lawn tractors, engines, edgers, trimmers, pole saws, aerators, hydro seeders, snow plows, chain saws, stump grinders??
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  #1  
Old 12-22-2006, 09:33 AM
tiedeman
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Here is a salting issue for you guys think about and how would you handle it.

I just got a call from one of my best commerical accounts in regards to snow removal. *I only use rock salt for their sidewalks and parking lot area. *It's very cheap, only about $3.00 a 50lb bag, and works pretty good. *The only problem is that it tracks in sometimes.

I have been salting and doing snow removal of his business for the past 6+ years. *He really loves using dow flake. *It's a great product, but costs around $12.00 a 50 lb bag here. *It gets expensive to store that amount of dow flake. *Also compared to rock salt, dow flake is very tempermental when it comes to humditiy. *For example, about 3 years ago I had 3 bags left over from the winter, and they turned to pure liquid during the summer months. *I was out of $36.

So fast foward to today. *He calls me up, and says that he just ordered 5 bags of dowflake from Chemlawn for $8.00 each (great deal), and he wanted me to start using that on the sidewalks instead of the rock salt. *Sure no problem I said.

Now here is the real problem there. *I still have to charge him a service fee to put down the salt, but I have no idea what to charge. *Usually my fee is based right with the salt cost. *To me, it would be really strange to charge $5 each time I put down salt for his sidewalks. *Normally I would charge $15 to salt the sidewalks and it only takes me about 2-3 mins.

What do you guys recommend?



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  #2  
Old 12-22-2006, 11:40 AM
myrlin myrlin is offline
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is he a good paying customer.as long he buying dowflake i wood do it for nothing.he has ben with you for 6 year. and cake 3 min or so.you do snow remove right.

barry
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Old 12-22-2006, 01:15 PM
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Maybe you could have it set up where you charge him the normal rate and then show a credit since you are using his product.

That way, the bill won't look strange when he runs out of the product and you have to supply it again.

Just a suggestion.
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Old 12-22-2006, 02:01 PM
tiedeman
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I have always hated it when customers supply their own products. *I usually tell them, "Sorry, it's my products or nothing." *But he had already bought the products. *In my opinion there is no way that I am not going to charge him anything. *I am just trying to think of a good rate though. *I will probably just end up charging him $5 or something.

Like you said though, the big thing is what happens if he runs out. I am not buying it. In my opinion rock salt is an expendable inventory item, not dow flake. There is a $9+ dollar difference per bag.

I am basically going to leave it up to him. If he wants me to apply that, then he needs to purchase it himself and store it as his property.



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