Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > Truck, Trailer, and Outdoor Power Equipment Discussion, Repairs.

Truck, Trailer, and Outdoor Power Equipment Discussion, Repairs. Questions on your truck, trailer, commercial lawn mowers, lawn mower, mower parts, lawn tractors, engines, edgers, trimmers, pole saws, aerators, hydro seeders, snow plows, chain saws, stump grinders??

Loyalty means nothing


Truck, Trailer, and Outdoor Power Equipment Discussion, Repairs.

Questions on your truck, trailer, commercial lawn mowers, lawn mower, mower parts, lawn tractors, engines, edgers, trimmers, pole saws, aerators, hydro seeders, snow plows, chain saws, stump grinders??
Reply
 
Thread Tools Search this Thread
  #1  
Old 11-11-2006, 01:09 PM
tiedeman
Guest
 
Posts: n/a
Default

So I was doing one of my commercial accounts this morning, and right across the street is the hospital. The guy that does the hospital I have known for years. He does an amazing job there, has crews on a 24 hr schedule for the parking lot, and aways hauls away snow. I look over thinking that I see him plowing the parking lot and next thing I know I see the landscaping companys truck that does the hospitals mowing. I couldn't believe that he was not there doing the plowing, instead it was this landscaping compay.

So I go home and give him a call up and ask him what happened with the parking lot and why he wasn't doing it, did he not submit a bid.

Well, low and behold, the hospital dropped him about a month ago. Talk about short notice. You could tell that he was really choked about it. He said that they called him up and told him thanks for the service in the past, but they were going to use someone else.

Get this though, he had been doing that hospitals parking lot for 21 YEARS!!!!

Talk about no loyalty.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 11-11-2006, 07:51 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,415
Rep Power: 10
Steve has disabled reputation
Default

Lawn care business tipsLawn Care Business Book
WoW! Did he say why? Was it cost?

How does his company size compare to the company who is doing the job now?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #3  
Old 11-11-2006, 08:27 PM
tiedeman
Guest
 
Posts: n/a
Default

It pretty much came down to cost.

Well, his company size is small to medium (approx 2 snow trucks), but he sub-contracted out ALOT of work to the largest snow removal company in the area approx 6 trucks. *That does not include the dump trucks, loaders, etc that they use to haul away the snow with.

The company that took it over has approx 2 snow trucks, but they have no equipment to haul anything away with. *They are very limited in their resources compared to what he had at his disposal. The company that took over doesn't even have salt spreaders that I am aware of. At least they did not have one on their truck this morning
Reply With Quote
  #4  
Old 11-12-2006, 12:27 AM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,415
Rep Power: 10
Steve has disabled reputation
Default

Tell me this. How much of a relationship with the person in charge of bids, does a snowplow contractor get to have with him/her? How often would they interact?

How much does winning the bid come down to relationships versus price?

Is it important to cultivate these relationships? Or should a contractor simply focus on being as lean as possible?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #5  
Old 11-12-2006, 11:38 AM
tiedeman
Guest
 
Posts: n/a
Default

Well, we think that perhaps another reason that the new contractor got the price is because he is on one of the health boards.


A little back ground info about this contractor: *

I am partly to blame for this. *This is the company, that I approached approx 4 years ago, about buying me out, and I could setup a maintenance division for them. *See, they always did landscaping installation and had a nursery, but no maintenance. *At that time I thought that it would be a great idea to approach them. *They agreed, and I started to put together their maintenance division, but I pulled out of the buy out and setup because of their business values.

So fast forward 1 year later, and they have their own maintenance division, at not bad of a size, but still lack a quality service image. *They have been coming in and under bidding companies big time. *So how they got in good with the hospital is about 3 years ago they approached the hospital about landscaping installation, but told the hospital that the only way they would do the installation is if they got the maintenance contract as well. *The hospital agreed, and that forced out a lawn care company that took care of the place for well over 20 years (that company is sitll mad about the situation).

Now fast forward to this year, they took the hospital snow removal contract from a guy maintaining for over 21 years because of not only price, but the one owner is on one of the hospitals boards.
Reply With Quote
  #6  
Old 11-12-2006, 04:47 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,415
Rep Power: 10
Steve has disabled reputation
Default

Very very interesting. So maybe this could be filed under the topic, it's not what you know but who you know.

The more people you know who make such purchasing decisions, the better.

It makes you wonder, how one gets on the hospital board and also makes you wonder about the benefit of being a member of civic organizations.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #7  
Old 11-12-2006, 08:08 PM
tiedeman
Guest
 
Posts: n/a
Default

It is alot of times about who you know. But I am just still surprised after so many years of service they would do that. I mean, he did an awesome job too
Reply With Quote
  #8  
Old 11-12-2006, 08:11 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,415
Rep Power: 10
Steve has disabled reputation
Default

I am amazed too! Has he said anything about what's next for him after this account was lost? How big of a deal was this for his business?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #9  
Old 11-12-2006, 09:02 PM
tiedeman
Guest
 
Posts: n/a
Default

Just ballparking it, I think this account was around $20,000 a month for him.

He said that perhaps this is a sign to get out of the snow plowing all together. He still plans on doing a few accounts though
Reply With Quote
  #10  
Old 11-13-2006, 02:53 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,415
Rep Power: 10
Steve has disabled reputation
Default

Isn't it amazing how losing one account can make you reflect on the business you are in?

I wonder what he would do next if he got out of snow plowing?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Sprinkler head guards...
Sprinkler Buddy
09-27-2014 04:55 AM
Yesterday 09:05 PM
by Sprinkler Buddy
2 285
John Deere z235 Deck
WesleySnips
Yesterday 06:02 PM
Yesterday 06:02 PM
by WesleySnips
0 59
Question?what should I...
dalvan0
09-24-2014 11:10 PM
Yesterday 04:59 PM
by jrs.landscaping
13 659
Help a brother...
tbtigers03
09-28-2014 11:41 AM
Yesterday 04:20 PM
by tbtigers03
4 228
Falling into business
stellarmowing
09-28-2014 04:35 PM
Yesterday 03:16 PM
by Steve
2 187
hey
sizemorelawncare
09-28-2014 08:12 PM
Yesterday 03:10 PM
by Steve
2 158
Update on LawnsAway and...
Ian Lovejoy
09-28-2014 10:24 AM
Yesterday 03:09 PM
by Steve
2 209
Need to figure out how...
tjslawnde
09-28-2014 10:31 AM
Yesterday 03:05 PM
by Steve
4 230
Aerocore Deck?
wdrdoctor
09-26-2014 06:21 PM
Yesterday 02:36 PM
by Steve
3 363
Hello from CNY
arazucontracting
09-22-2014 06:07 PM
Yesterday 02:33 PM
by Steve
3 634
How to price lawn mowing.
jack2048
09-24-2014 04:18 PM
Yesterday 02:27 PM
by Steve
4 479
Pricing ????
6295danny
01-14-2013 07:54 PM
Yesterday 02:22 PM
by Steve
35 6,496
30 Inch Push Mowers Pros...
Billy Goat
06-27-2013 08:07 PM
09-27-2014 04:11 PM
by SGL1
30 6,996
Kohler command carb...
ExtremeLawncareServices
09-21-2014 03:09 PM
09-26-2014 06:08 PM
by jrs.landscaping
23 1,018
Replacing a Shindi T-27
Dan Tanner
09-13-2014 12:59 PM
09-26-2014 04:16 PM
by stevef1201
5 1,028
Looking for feed back on...
ExtremeLawncareServices
09-17-2014 08:38 AM
09-25-2014 09:18 AM
by ExtremeLawncareServices
10 1,052
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
09-25-2014 08:01 AM
by ExtremeLawncareServices
124 9,231
Trying something new,...
ExtremeLawncareServices
09-21-2014 09:07 PM
09-23-2014 11:13 AM
by Steve
4 729
This sucks...
Matther777
09-18-2014 04:56 PM
09-22-2014 08:02 PM
by ExtremeLawncareServices
11 1,114
Not sure, but anyone do...
SnowRemoval2k14
09-22-2014 12:10 AM
09-22-2014 04:49 PM
by Steve
1 673
Tribulations of working...
stevef1201
09-13-2014 08:37 AM
09-22-2014 04:45 PM
by Steve
9 1,007
Mulching beds
Bradcook21
09-21-2014 07:43 AM
09-22-2014 04:43 PM
by Steve
3 747
Scag turf tiger hydrolic...
ExtremeLawncareServices
09-04-2014 10:55 PM
09-22-2014 04:35 PM
by Steve
12 1,372
2014 Gie-expo
ExtremeLawncareServices
08-19-2014 11:22 PM
09-21-2014 09:23 PM
by ExtremeLawncareServices
3 1,386
Mowing 7 acres
avetslawncare
08-31-2014 04:24 PM
09-19-2014 03:29 PM
by acrajchel
6 1,618
snowplowing
jshak40
09-01-2014 07:20 AM
09-19-2014 11:49 AM
by Steve
23 2,041
Lowballers scrubs &...
Darksteel
01-13-2014 07:35 AM
09-18-2014 06:32 PM
by Northwoods Outdoors
58 7,445
Hello from upstate NY!
A&MLawn&Snow
09-18-2014 11:19 AM
09-18-2014 04:10 PM
by Sprinkler Buddy
2 851
Price to apply fertilizer
SS.Lawncare
09-15-2014 11:10 AM
09-18-2014 01:16 PM
by Steve
9 1,036
Trailer tires
J.A.S.LawnService
09-01-2014 10:17 AM
09-17-2014 09:57 PM
by curts lawn care
4 1,465
new to the forum
SGlawncare
09-16-2014 11:20 PM
09-17-2014 08:29 PM
by curts lawn care
3 864
Help With Snow Blowing...
Robertf31
09-13-2014 10:55 PM
09-17-2014 12:34 PM
by Steve
11 1,221
Non-Stop Summer?
SouthallMowing
09-14-2014 10:51 PM
09-17-2014 10:48 AM
by stevef1201
6 979
Poll - net income
Dan5082
11-15-2010 08:08 PM
09-16-2014 04:44 PM
by jrs.landscaping
12 3,720
Getting lowballed!
PineHillLawn
06-27-2012 07:23 AM
09-16-2014 01:25 PM
by jrs.landscaping
24 5,468
Compare this summer to...
Steve
09-03-2014 12:52 PM
09-16-2014 11:20 AM
by Hanks Lawn Care Services
15 1,650
thinking about throwing...
veteranslawncaresystems
09-09-2014 10:31 PM
09-15-2014 03:41 PM
by Steve
12 1,367
Hello
Robertf31
09-12-2014 10:34 PM
09-15-2014 03:17 PM
by Steve
2 877
Newbie......Again
Jibber
09-13-2014 12:17 PM
09-15-2014 02:54 PM
by Sprinkler Buddy
2 997
need help with starter...
GoGreenerKS
09-12-2014 04:23 PM
09-15-2014 02:25 PM
by Steve
3 922
Brake job!
kslawn
08-30-2014 07:49 AM
09-15-2014 02:16 PM
by Steve
12 1,712
Hello
jawnebgoode
08-28-2014 08:37 PM
09-15-2014 02:15 PM
by Steve
3 1,442
Employee uniforms
Gerardo_Landscape
01-21-2014 11:11 PM
09-15-2014 02:12 PM
by Steve
5 1,512
Greetings from the north
Northwoods Outdoors
09-13-2014 08:55 AM
09-15-2014 02:07 PM
by Steve
1 868
darleneh
darleneh
09-15-2014 12:33 PM
09-15-2014 02:07 PM
by Sprinkler Buddy
1 903
My 1st bid
WesleySnips
06-11-2014 03:13 PM
09-15-2014 02:05 PM
by Steve
29 2,360
New Aerator
Chaz
09-09-2014 11:43 PM
09-15-2014 01:50 PM
by Steve
9 1,140
Yearly contract Pricing
jrob0691
08-21-2014 08:57 AM
09-15-2014 01:23 PM
by stevef1201
8 1,889
getting ready to start
calebmoss
05-23-2011 09:35 PM
09-11-2014 12:21 PM
by Steve
34 11,810
Stihl pull cord replace
SGL1
09-03-2014 09:22 PM
09-10-2014 12:25 PM
by Steve
9 1,309
» Popular Tags
2wd 4x4 aerocore apartment bid apartment lawn care estimate article marketing auger bid care charge collections subcontractor decorating deliquentaccounts exmark ferris foreman fundraiser gopherhaul grass gravely health hills holiday lighting honda how much to charge husqvarna installation john deere quik trac landscape services lawn lawn care business podcast lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care seo lawn care website lawn care website seo lighting brass outdoor lights managing a lawn care business marketing monthly mulch mulch price new buisness podcast promotion push versus ride redmax savannah scag schedule scripts seo snow snow plowing starting a business starting a lawn care business stihl sulky theft theft of services top dresser toro tractor auger trailer turfgrass consulting walk behind walker wright stander rh
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 04:21 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 04:21 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy