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Introduce Yourself Welcome all new forum members. Please introduce yourself and tell us about you. Tell us about your company. How did you get started? How long have you been in business? What do you do for fun? Don't be shy, say hello! It's fun and educational to interact on the forum!

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Introduce Yourself

Welcome all new forum members. Please introduce yourself and tell us about you. Tell us about your company. How did you get started? How long have you been in business? What do you do for fun? Don't be shy, say hello! It's fun and educational to interact on the forum!
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  #591  
Old 01-08-2010, 07:04 AM
dexter dexter is offline
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Nobody wants to turn down work not less itís for pennies. People really do get what they pay for.

I have set prices for residential and commercial customers although I have really focused on the commercial side of things but have selective residential customers which last all year around to keep me busy.

I deal with large lawn to small lawns. Some are very awkward and taking a large mower can create problems and time of course. Thereís no point in taking a small mower to a large landscape. Time is money remember that.

I would say to anybody who is starting up a lawn care business, try cater for all sizes, and take everything into consideration. (again, time is money) The quicker you finish the job, the quicker you can move on. But remember, you make an impression every time, and always give a little more as this will pay off believe me!. Followed up by a sociable call from time to time to your customers as this goes down very well indeed.
As for where do you feel you learned all this from?
Itís just Common sense

Last edited by dexter; 01-08-2010 at 07:08 AM.
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  #592  
Old 01-08-2010, 03:41 PM
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Quote:
But remember, you make an impression every time, and always give a little more as this will pay off believe me!.
Can you tell us a specific way a lawn care business can give a little more? What should business owners be looking to do to achieve this?

Quote:
Followed up by a sociable call from time to time to your customers as this goes down very well indeed.
When you call, do you try and cover certain specific topics?
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  #593  
Old 01-08-2010, 04:39 PM
dexter dexter is offline
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When I say give a little more, have a conversation with them. Ask if they want anything else done b4 you move on. Ask if they enjoyed the weekend. Just talk about anything. Be yourself.
Ask if they would like their rubbish brought out for collection. Take their post or paper to them. Give them a free cut from time to time (small lawns only). Ask if they want anything particular attention done to an area. Suggest things to them. Talk about how lovely their landscape looks. Give them a little of your time, theyíll soon earn your trust and they will become a friend. One customer of mine 93 years old even wrote me in his will.


I talk about anything. Try it. It works or at least it does for me.

Last edited by dexter; 01-08-2010 at 04:42 PM.
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  #594  
Old 01-09-2010, 04:04 AM
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WOW you definitely have had a positive effect on your customers! Great ideas!
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  #595  
Old 01-09-2010, 07:15 PM
bnclawncare bnclawncare is offline
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Hi all,
I havent been on here for awhile. Finally winding down after an exciting year and had a little time to say hello. I hope everyone had a great season in 09 and I hope 2010 is even better to all!
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  #596  
Old 01-10-2010, 12:41 PM
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Welcome back!

What made the year so exciting? Any interesting stories or learning lessons?
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  #597  
Old 01-11-2010, 09:03 PM
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Hello, I am so gald to see there is a forum for lawn care businesses. This is a hard business to start up and i could use all the help I can get, I have been around lawn care for 10 years and the past two years I have started my own. It has been a hard road so far but i hope it will smooth out soon. Hope to get some great tips and find out others ideas on day to day encounters.
Thanks, Tru-cut Lawn Care of
Charlotte, North Carolina
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  #598  
Old 01-11-2010, 09:28 PM
XtreemGreen XtreemGreen is offline
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Welcome aboard.. You've come to the right place...there are alot of experienced veterans here..
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  #599  
Old 01-12-2010, 12:55 PM
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Quote:
This is a hard business to start up and i could use all the help I can get
What have you found to be the toughest parts of running your business?
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  #600  
Old 01-13-2010, 03:40 PM
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Getting customers. I have all the equipment i need to get the job done right and the only thing holding me back is work

Last edited by Trucut619; 01-13-2010 at 03:49 PM.
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