Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Just starting your lawn care or landscaping business? > Introduce Yourself

Introduce Yourself Welcome all new forum members. Please introduce yourself and tell us about you. Tell us about your company. How did you get started? How long have you been in business? What do you do for fun? Don't be shy, say hello! It's fun and educational to interact on the forum!

Something most people probably never think about.


Introduce Yourself

Welcome all new forum members. Please introduce yourself and tell us about you. Tell us about your company. How did you get started? How long have you been in business? What do you do for fun? Don't be shy, say hello! It's fun and educational to interact on the forum!
Reply
 
Thread Tools Search this Thread
  #1  
Old 07-17-2007, 06:35 PM
Clean Lawn Clean Lawn is offline
Members
 
Join Date: Jul 2007
Posts: 124
Rep Power: 8
Clean Lawn
Default

After talking at length regarding my new company and reading information on all the other companies that have made posts in this section of the forums, this one thing had not come to mind once while I was discussing my business or reading anyone elses.
How many people have been asked to come a give a estimate for a client and shown up there only to find out that the client was deaf?
Well one of things I can add to my list of things I can do, is that I know American Sign Language. Maybe I should say that I have studied the language for several years in the past and was pleasantly surprised when I was able to put my signing skills to the test today and gain a customer and potentially much more through the deaf community. One thing about the deaf community is when a business is deaf friendly, they love that and will use it. Unless for some reason the business is horrible but that isn't me and as long as I have say and control it never will be.
I was curious after it happened how many other lawn care professionals have found themselves in that same situation but felt helpless because they could not communicate with the deaf client?
Now I am even more curious if anyone out there has considered going to school to learn some basic sign language signs to better themselves and make themselves for accessable for deaf clients?
Thanks for taking the time to read my post. Yes, I was very excited by this today. Its not very often that I have had the pleasure to use my knowledge of American Sign Language but it was great!
Have a great green day!
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 07-17-2007, 08:45 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,343
Rep Power: 10
Steve has disabled reputation
Default

Lawn care business tipsLawn Care Business Book
Oh that is fascinating!

I know nothing about this, but is there some kind of logo one can put on their website that shows they can speak using sign language? Does the American Sign Language Association offer something like this? If they don't maybe you should write them and let them know they should!

Have you ever considered to offer some sign language classes at night at your local church or library? It could be a great way to reach out to your community and teach them as well as build up goodwill within your community for offering such training.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #3  
Old 07-17-2007, 09:42 PM
Clean Lawn Clean Lawn is offline
Members
 
Join Date: Jul 2007
Posts: 124
Rep Power: 8
Clean Lawn
Default

That is actually a great idea! Because I have friends who are deaf (which is one of the reasons I started studying american sign language) but having that information on my webpage when it is created is a great idea.
I am in Virginia Beach, Virginia and we have a LARGE deaf community here. Tidewater Community College was the first community college here to offer an associate for interpreters (which was one of my original intentions when I started studying the language) and every Friday night there is a Silent Dinner at one of the local malls (it rotates to a different mall every week). But I hadn't gone to a Silent Dinner in a long long time. My youngest is only two years old and already knows some sign language.
I am going to write to several of the deaf organizations regarding your suggestion because I think it is a great one. I am also considering finishing my interpreting degree just because I feel it would be a great benefit to my company to have.
Anyone that lives in the Hampton Roads area or in Virginia period can send me an e-mail at cleanlawn01@yahoo.com and I can point them in the right direction to start taking classes to learn american sign language.
Also in Richmond they offer Silent Dinners also but I will have to e-mail the director of the AAS program there at J. Sergeant Reynolds about theres. It has been a long long time since I was up there too.
And when I woke up this morning I thought it was going to be another typical Monday, a sleepy one.
Reply With Quote
  #4  
Old 07-17-2007, 10:31 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,343
Rep Power: 10
Steve has disabled reputation
Default

Well keep us posted on what happens!

Do you have any suggestions to other lcos when interacting with a deaf customer?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #5  
Old 07-18-2007, 12:13 AM
Clean Lawn Clean Lawn is offline
Members
 
Join Date: Jul 2007
Posts: 124
Rep Power: 8
Clean Lawn
Default

Yes, there are wonderful trained interpreters that have studied for years and years to perform their jobs. If you are working for a deaf client and need to speak person to person than go that extra mile to pay a deaf interpreter to come and make everything easier for the both of you. If you cannot find an interpreter or cannot afford one then the old pen and paper is going to be your best option. You won't offend anyone with either of those options.
You will offend a deaf person if you stand there speaking so slowly that no one in their right minds would understand you or screaming at the top of your lungs at them. They cannot hear you and no all deaf people cannot read lips. That is a false myth. If your lucky enough to meet one deaf person who can read lips consider yourself very very lucky and once again please speak normally and make eye contact. Do not try to over pronounce your words or speak ridiculously slow.
Most states also have a service known as a TTY that allows for a deaf and a hearing person to communicate. You speak to an operator and they type in what you are saying to the deaf person and the deaf person would have a special phone that allowed them to see what the operator is typing to you and to type their responses. That is how 99.9% of them will communicate via phone. They are fond of the palm pilots (but that is not the name of the ones I am trying to speak of). E-mail is also an easy way to communicate with the deaf. You will want to try to avoid cliches, idioms. etc... they won't translate the same as they do in English.
Hope this is helpful for everyone and I am so glad someone came in today and this subject was made available. I know most people have never met a deaf person before but in this industry your chances are greater than most of them.



Reply With Quote
  #6  
Old 07-18-2007, 05:39 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,343
Rep Power: 10
Steve has disabled reputation
Default

Very insightful! I was thinking, you could even do a speech for the local chamber of commerce. Or what if you put together a press release about this topic and then sent it to your local paper. Maybe they would write an article about you! That could be some great free publicity.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #7  
Old 07-19-2007, 09:31 AM
Clean Lawn Clean Lawn is offline
Members
 
Join Date: Jul 2007
Posts: 124
Rep Power: 8
Clean Lawn
Default

That is another great idea!
Reply With Quote
  #8  
Old 07-21-2007, 08:14 PM
Clean Lawn Clean Lawn is offline
Members
 
Join Date: Jul 2007
Posts: 124
Rep Power: 8
Clean Lawn
Default

I haven't found anything that people use to show that a business is deaf friendly, so I am going to present the idea to the members of the deaf community over the next several weeks at the silent dinners. I want to get their feedback since it is a service I am including for them because of my signing knowledge. I will also be going back to school to brush up some more on those signing skills. I am also seriously considering finishing my interpreting degree and get my interpreting certification. I think it is not something I necessarily need but I think it speaks more highly of my commitment to include my services to the deaf members of the hampton roads community by going that extra yard.
I will let everyone know more as I know more on this.
I wanted to add that this forums by far are the best I have come across. I have had such a positive response by the members and the operators/moderators of these forums. Professional is the best was to describe everyone that I have had the priviledge of speaking with from here. Thanks everyone, ya'll are helping me make CleanLawn the best lawn service and landscaping business in my community by far!
Reply With Quote
  #9  
Old 07-21-2007, 09:27 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,343
Rep Power: 10
Steve has disabled reputation
Default

Quote:
Originally Posted by [b
Quote[/b] ]I will also be going back to school to brush up some more on those signing skills. I am also seriously considering finishing my interpreting degree and get my interpreting certification. I think it is not something I necessarily need but I think it speaks more highly of my commitment to include my services to the deaf members of the hampton roads community by going that extra yard.
I will let everyone know more as I know more on this.
If a program doesn't exist, you could always start one. Create a logo that could be put on websites and store windows that shows the customer, this store can communicate with signing. Or something to that effect.

Quote:
Originally Posted by [b
Quote[/b] ]I wanted to add that this forums by far are the best I have come across. I have had such a positive response by the members and the operators/moderators of these forums. Professional is the best was to describe everyone that I have had the priviledge of speaking with from here. Thanks everyone, ya'll are helping me make CleanLawn the best lawn service and landscaping business in my community by far!
Thank you very much too!

I noticed in another post you had mention you run some other businesses as well. Could you make a new post and share with us some of your experiences in those businesses? It might help other readers who are considering getting into those fields.

Thanks!
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Beginner Mistakes:...
Steve
01-31-2007 11:45 AM
Today 02:02 PM
by ExtremeLawncareServices
36 8,985
More Rain or Less?
Steve
05-20-2015 12:06 PM
Today 01:48 PM
by Matther777
7 126
Irrigation
pboy8634
02-21-2010 12:46 PM
Today 11:39 AM
by Just for Cuts
24 8,347
What's your next...
Steve
05-15-2015 11:54 AM
Yesterday 11:23 PM
by biglee
13 302
Peace garden ideas
SGL1
05-13-2015 03:15 PM
Yesterday 07:51 PM
by avetslawncare
16 440
Equipment dealers
mattthelawnguy
Yesterday 04:33 PM
Yesterday 04:33 PM
by mattthelawnguy
0 37
Show us your stripes
Just for Cuts
Yesterday 03:07 PM
Yesterday 03:07 PM
by Just for Cuts
0 54
problems with a customer
LawnCareMan280
05-19-2015 06:28 PM
Yesterday 02:58 PM
by Just for Cuts
4 132
These are the days on...
ExtremeLawncareServices
01-11-2015 10:41 AM
05-20-2015 09:18 PM
by ExtremeLawncareServices
84 6,698
Total yard rehab
SGL1
04-23-2015 03:59 PM
05-19-2015 08:22 PM
by SGL1
15 757
Say Hello !!!
Steve
03-19-2007 11:18 AM
05-19-2015 04:12 PM
by NinaMarie86
1,223 388,879
New Lawn Service
carmelitaslawnservice
05-19-2015 10:02 AM
05-19-2015 02:51 PM
by Steve
1 82
Landscaper Jailed After...
SGL1
05-18-2015 08:15 AM
05-19-2015 02:37 PM
by Steve
5 173
Pictures of commercial...
avetslawncare
04-01-2015 09:47 PM
05-19-2015 02:29 PM
by Steve
38 1,935
feeling like im being...
Bradcook21
05-17-2015 07:33 AM
05-19-2015 02:11 PM
by Steve
6 189
good news yesterday
Bradcook21
05-17-2015 07:08 AM
05-19-2015 06:16 AM
by Bradcook21
3 122
ignition coil
jasonw
05-12-2015 05:31 PM
05-18-2015 12:07 PM
by Steve
3 244
Anyone need help? I have...
biglee
05-06-2015 12:22 PM
05-18-2015 12:06 PM
by Steve
13 636
Big (to me) mulch job
tl757
04-23-2015 05:32 PM
05-15-2015 08:46 PM
by biglee
22 1,441
big dog mowers?
Bradcook21
05-13-2015 04:03 PM
05-14-2015 10:55 AM
by Steve
4 271
Small HOA Bid
lxarth
05-06-2015 10:37 PM
05-13-2015 11:55 AM
by Steve
9 479
New company in Michigan
SEM
04-24-2015 09:27 PM
05-13-2015 11:51 AM
by Steve
11 610
Fired for refusing to...
Mr. Mow
05-09-2015 06:15 AM
05-12-2015 01:36 PM
by Steve
6 477
What a JERK!
Chilehead
05-06-2015 08:13 AM
05-12-2015 01:14 PM
by Steve
9 549
I have ZERO confidence...
Just for Cuts
05-01-2015 04:24 PM
05-12-2015 03:53 AM
by jrs.landscaping
31 1,021
landscape insurance
clarkslawn
03-30-2015 10:14 PM
05-11-2015 01:15 PM
by Steve
6 992
String trim BEFORE mow...
Mr. Mow
04-12-2015 08:13 AM
05-10-2015 07:50 PM
by ExtremeLawncareServices
9 1,021
Bought my first STIHL...
Mr. Mow
05-09-2015 06:29 AM
05-10-2015 08:36 AM
by Mr. Mow
9 390
advice wanted please and...
CHenricks
05-07-2015 08:40 PM
05-08-2015 04:20 PM
by CHenricks
7 405
Hello
SallyBorowicz
05-06-2015 11:14 AM
05-08-2015 02:21 PM
by Steve
3 324
Mower Advice
tl757
05-06-2015 02:31 PM
05-08-2015 01:45 PM
by Steve
6 442
Home today...Still...
biglee
05-06-2015 11:59 AM
05-07-2015 12:06 PM
by biglee
2 322
I'm Back With The Best...
aduttonater
02-21-2015 12:41 AM
05-07-2015 11:17 AM
by Steve
79 3,872
color fliers?
holymoly
04-18-2015 02:32 PM
05-07-2015 10:57 AM
by Steve
16 999
Looking good
mrsmichigan
05-06-2015 09:47 AM
05-07-2015 10:53 AM
by Steve
1 278
What are your biggest...
Steve
05-05-2015 01:24 PM
05-07-2015 10:52 AM
by Steve
2 317
is craiglist good to...
JBENI
04-16-2015 11:11 AM
05-06-2015 07:15 PM
by TheYardGuy
12 1,067
Go daddy web site and...
jcurr33
05-04-2015 06:00 PM
05-05-2015 11:57 AM
by Steve
2 352
How busy are you now?
Steve
05-04-2015 01:10 PM
05-05-2015 11:47 AM
by Steve
4 387
mowfinder
scaypa
04-27-2015 05:44 PM
05-04-2015 01:14 PM
by Steve
1 417
Latest video, Facebook...
Sprinkler Buddy
05-01-2015 06:54 AM
05-04-2015 01:09 PM
by Steve
3 382
weed
avetslawncare
04-16-2015 07:56 PM
05-01-2015 11:38 AM
by Steve
8 798
so i need somehelp with...
dalvan0
04-28-2015 07:43 PM
04-30-2015 10:55 PM
by avetslawncare
3 686
Anyone have a Lawn Care...
nishirandall
04-28-2015 08:45 PM
04-30-2015 12:00 AM
by Steve
1 458
mowing pic
joshlawncare
04-25-2015 12:34 PM
04-29-2015 10:55 PM
by Steve
5 559
Help with a truck
bdodson89
04-27-2015 08:15 PM
04-29-2015 10:47 PM
by Steve
4 455
Ford F250 Wheel loaders...
jrs.landscaping
04-28-2015 05:34 AM
04-29-2015 07:47 AM
by jrs.landscaping
2 419
Correct me if I'm wrong...
SGL1
04-26-2015 02:41 PM
04-28-2015 06:57 AM
by SGL1
12 577
equipment marketplace?
jrs.landscaping
04-27-2015 04:49 PM
04-27-2015 06:09 PM
by jrs.landscaping
2 393
Buying contracts /...
greenscaper123
04-26-2015 04:46 PM
04-27-2015 05:59 PM
by Steve
2 463
» Popular Tags
ad landscaping aerocore apartment complex auger bark billy goat brushcutter blades blowout bob villa collections commercial contract help curb appeal services demonstration design edging employee problems equipment dealer equipment rental facebook ferris flyers foreman grass growing a lawn care business hardscapes hills hiring husqvarna hydraulic john deere quik trac landscape landscape services lawn aeration lawn care lawn mowing marketing marketing secrets more customers business mr dave mulch ordinance past due patio install per hour charge pricing profit on employee pto push versus ride running a business scag v-ride scripts secrets to landscaping seo shell small engine repair square foot steep lawns sulky swzt toro grand stand trailer tree trimmer rack truck new used landscape up sell employee web design website won't return www.greenturion.co.za
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 09:07 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 09:07 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy