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Help with a scanned logo image


Graphic Design Discussions

Graphic design discussions for your Lawn Care Business. Logos, Postcards, Door Hangers, Flyers, etc. Show off your designs!
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Old 11-19-2007, 07:27 PM
ABurlison
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I went to fedex kinko's today and scanned an image for part of my logo and I went home to open it and it has a grey box covering the image and I can't figure out how to remove this box, anybody know what I'm talking about and how to remove this?? *I used photo shop at kinko's to open the image and I saved it to my disk as a JPEG image, so I'm not sure what's going on, HELP PLEASE!!! I don't really want to drive back down there.

ANDY



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Old 11-19-2007, 07:42 PM
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Lawn care business tipsLawn Care Business Book
Hi Andy,

Can you post the image?
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Old 11-19-2007, 07:58 PM
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Let me try, I will try and attach the image.
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Old 11-19-2007, 08:04 PM
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Notice the grey box covering the image, I can't seem to get it removed, when I click on the file in my pictures, it shows a completely fine thumbnail preview of the image, I've tried opening it with paint, windows picture viewer, and macromedia fireworks, and they all show the grey box. I'm stuck. Please Help.
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Old 11-19-2007, 08:12 PM
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Are there any other images you have of this even possibly a thumbnail image that is another file? I can't do anything with that attached image.
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Old 11-19-2007, 08:21 PM
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No, all I have is this file, the thumbnail shows up just fine in my pictures but when it opens the full size regular image, it appears like what you saw. I could email you or something the original file that is on my disk?
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Old 11-19-2007, 08:34 PM
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Sure we could try that email me here.
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Old 11-20-2007, 12:21 AM
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Andy-

It appears that there was an error during the scan. You may need to scan it again.
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Old 11-20-2007, 12:35 AM
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Yeah, I just took it back there and got it fixed. Thanks for the help.
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Old 11-20-2007, 08:10 AM
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Can we see the finished product?
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