Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Business > General Business Discussions

General Business Discussions A place to talk about general business discussions.

Two_Dogs here is a referral letter


General Business Discussions

A place to talk about general business discussions.
Reply
 
Thread Tools Search this Thread
  #1  
Old 01-19-2006, 12:39 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 37,149
Rep Power: 10
Steve has disabled reputation
Default

Hi Two_Dogs,

Here is a referral letter, based on your previous post. Maybe you will find it helpful? Or do you have any suggestions to make it better?

Download it in Word Doc format.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 01-19-2006, 01:33 PM
Two_Dogs Two_Dogs is offline
Members
 
Join Date: Jan 2006
Posts: 23
Rep Power: 10
Two_Dogs
Default

Lawn care business tipsLawn Care Business Book
Thanks for the letter, however I already had one composed and used it.

Just a helpful tip, during any slack time I have I think of the services I plan to promote, the inducements I want to throw out there, price increases I need to make, etc. I then wordsmith a document that I then save as a template, then each customer that needs to get a copy of a particular form can simply have thier name address and town cut and pasted in the heading. When I am done with the letter I always save each customers letter as a reference and in the event I need it again in the future.

P.S. When I save to a folder I always use the show in groups option, all documents and internal folders are then sorted alphabetically.
__________________
Reply With Quote
  #3  
Old 01-19-2006, 02:47 PM
maelawncare maelawncare is offline
Members
 
Join Date: Nov 2003
Posts: 83
Rep Power: 0
maelawncare
Default

hey, thanks though. i can use it
Reply With Quote
  #4  
Old 01-20-2006, 07:31 AM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 37,149
Rep Power: 10
Steve has disabled reputation
Default

Hi Two_Dogs,

What types of services and inducements have you tried in the past which you have found to be worth while?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #5  
Old 01-20-2006, 11:16 AM
Two_Dogs Two_Dogs is offline
Members
 
Join Date: Jan 2006
Posts: 23
Rep Power: 10
Two_Dogs
Default

The service I found to be the easiest upsell for us was bed renovations, existing plant beds are overgrown, no longer have an edge, we would come in and renovate, make it look like new. I found before and after photo portfolio to be the only inducement I needed to upsell this service.

Really last year our level of business at the start and as the season progressed, had us kind of scrambling to get it all done all season long. I inherited some accounts at the beginning of the 2005 season and they were woefully underpriced IMO. I raised prices considerably across the board, but to help alleviate the sticker shock offered fifth mow and tenth mow free. I now, this year, have prices where they needed to be and my customer base is used to paying these prices. Retention rate is at or above 99% as well with our only lost account coming from an elderly woman selling her house and moving to Texas.

Getting that first year under our belts has been beneficial as far as gaining perspective and focus (last year going into the great unkown we could plan but without the benefit of operational knowledge) We have a much cleare picture of exactly who our customers are and thier expectations, much better handle on what we need to concentrate on and who.

The referral program, differing payment options and methods, discounts on full season lawn applications, discounts on full property maintenance packages, free menu item at PR's, combined with exploring some inexpensive advertising opportunities (PR's and I've talked with the carpet cleaning company owner) really have me excited about our prospects for the upcoming season.
__________________
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Engine question
Blue Star Lawn Care
03-30-2015 09:47 PM
Yesterday 11:40 PM
by Blue Star Lawn Care
5 121
Pictures of commercial...
avetslawncare
Yesterday 09:47 PM
Yesterday 09:53 PM
by avetslawncare
1 33
I'm Back With The Best...
aduttonater
02-21-2015 12:41 AM
Yesterday 09:21 PM
by aduttonater
17 1,140
These are the days on...
ExtremeLawncareServices
01-11-2015 10:41 AM
Yesterday 09:17 PM
by ExtremeLawncareServices
38 4,216
Help create a new lawn...
dlc7101
Yesterday 07:24 PM
Yesterday 07:24 PM
by dlc7101
0 52
hello
oasis_greenscapes
Yesterday 06:18 PM
Yesterday 06:18 PM
by oasis_greenscapes
0 29
Please share video on...
Sprinkler Buddy
Yesterday 02:59 PM
Yesterday 02:59 PM
by Sprinkler Buddy
0 32
First big mower decision?
SGL1
03-28-2015 08:58 AM
Yesterday 02:35 PM
by SGL1
19 357
Trailer flooring...
Pattersonllc
03-31-2015 02:40 PM
Yesterday 02:06 PM
by SGL1
6 106
Covering a landscape...
Dan Tanner
03-29-2015 09:01 AM
Yesterday 01:51 PM
by Steve
13 260
Staff at school give me...
LawnCareMan280
03-31-2015 09:00 PM
Yesterday 01:39 PM
by Steve
1 183
New to the site
tl757
03-31-2015 07:30 PM
Yesterday 01:36 PM
by Steve
1 61
Billing methods
jcurr33
03-26-2015 01:33 PM
Yesterday 01:24 PM
by Steve
10 342
How do you get...
ESREVER
03-25-2015 01:30 PM
Yesterday 01:14 PM
by Steve
11 323
Snow removal contracts
CDLAWNCARE
03-31-2015 02:57 PM
Yesterday 12:50 PM
by Steve
1 86
Commercial Jobs
CurbAppeal1
03-25-2015 04:22 PM
03-31-2015 11:16 PM
by CurbAppeal1
11 372
Flag or no flag
Matther777
03-24-2015 02:41 PM
03-31-2015 08:05 PM
by shadrach
11 447
landscape insurance
clarkslawn
03-30-2015 10:14 PM
03-31-2015 02:14 PM
by Steve
1 93
Dethatching attachments
jcurr33
03-29-2015 08:56 PM
03-31-2015 01:50 PM
by Steve
3 126
Tree Service
Yard Elements
09-10-2011 08:19 PM
03-31-2015 01:39 PM
by Steve
25 8,668
Hydro oil
googus
03-30-2015 06:45 AM
03-31-2015 05:42 AM
by mac83
3 105
35,000 Eddm
greenscaper123
03-18-2015 12:51 PM
03-30-2015 10:51 PM
by SC93
22 672
Employee job training...
brookline
12-15-2014 07:15 PM
03-30-2015 07:39 PM
by SGL1
30 2,510
Finally got a warehouse
avetslawncare
03-12-2015 07:52 PM
03-30-2015 07:36 PM
by SGL1
16 649
Ferris FW35 questions
Chilehead
03-10-2015 08:31 PM
03-30-2015 07:08 PM
by Dan Tanner
7 460
Bid for large home...
lxarth
03-22-2015 11:06 AM
03-30-2015 07:03 PM
by avetslawncare
11 469
Start LIKING FACEBOOK...
rlclawncare123
02-26-2015 12:06 AM
03-30-2015 02:07 PM
by Steve
4 477
Trepidation about...
michellemarvin
03-23-2015 07:46 PM
03-30-2015 01:40 PM
by Steve
3 249
I lost a long term...
Sprinkler Buddy
09-04-2011 02:24 PM
03-30-2015 01:36 PM
by Steve
16 3,545
bidding a cemetery....
NPM_LLC
03-28-2015 10:56 AM
03-29-2015 01:18 PM
by jrs.landscaping
5 213
Weed and Feed
robkattankate
03-19-2015 09:00 PM
03-29-2015 08:42 AM
by Dan Tanner
5 704
Mower vs lot size advice
jcurr33
03-25-2015 09:29 PM
03-28-2015 08:37 AM
by Dan Tanner
5 253
hoa bid need help
bigdaveha12
03-24-2015 08:29 PM
03-27-2015 11:17 PM
by lxarth
6 340
introducing myself
chris2500hd
03-24-2015 11:16 AM
03-27-2015 02:02 PM
by Steve
8 301
Office Administration...
Girlfriend
03-26-2015 05:40 PM
03-26-2015 05:40 PM
by Girlfriend
0 1,163
Is this tree beyond help?
SGL1
03-22-2015 05:35 PM
03-25-2015 08:55 PM
by SGL1
14 1,585
Opinions on truck wrap
Trupro
02-28-2015 03:21 PM
03-25-2015 07:54 PM
by Trupro
33 1,675
The New Wave!!!! Read...
Jamesw86
03-22-2015 08:33 PM
03-25-2015 02:50 PM
by Steve
10 385
grass in the gas tank
robkattankate
03-23-2015 04:37 PM
03-25-2015 02:36 PM
by Steve
5 272
Helping others
hansenslawncare
09-15-2011 08:50 PM
03-25-2015 02:33 PM
by Steve
11 2,737
DOT Number
acrajchel
03-20-2015 05:56 PM
03-25-2015 02:28 PM
by Steve
7 665
Michelin x tweel.
apmAkron
03-23-2015 04:22 PM
03-24-2015 12:40 PM
by Steve
3 177
spike aerator???
Bradcook21
03-21-2015 01:55 PM
03-24-2015 10:32 AM
by acrajchel
4 281
Hello from Maryland
michellemarvin
03-23-2015 12:44 PM
03-23-2015 07:33 PM
by michellemarvin
2 210
hello from south GA.
CCandALawnCare
03-23-2015 03:46 AM
03-23-2015 07:06 PM
by CCandALawnCare
2 173
Say Hello !!!
Steve
03-19-2007 11:18 AM
03-23-2015 06:14 PM
by jethro
1,218 380,811
Is anyone doing mosquito...
BWild
01-27-2015 11:30 AM
03-23-2015 12:28 PM
by Steve
9 930
Should i take on this...
christw
03-17-2013 01:23 PM
03-22-2015 09:02 PM
by ExtremeLawncareServices
36 7,696
mower stalls when...
boog
03-19-2015 08:20 AM
03-21-2015 08:13 PM
by Wolf4dk
7 327
Hello Emily Reyes from...
Webster14829
03-20-2015 11:23 AM
03-20-2015 03:36 PM
by Steve
2 221
» Popular Tags
aerocore apartment complex auger bark billy goat brushcutter blades bush collections deliquentaccounts design edging employee problems equipment rental ferris flyers foreman free advertising grass growing a lawn care business hills hiring husqvarna introduction john deere quik trac landscape landscape services landscaping training lawn lawn care lawn care business seo lawn care business website lawn care business website seo lawn care seo lawn care website lawn care website seo lawn mowing marketing marketing secrets mr dave mulch new business past due per hour charge per hour service pricing profit on employee pto push versus ride running a business secrets to landscaping sell the vision seo shell small engine repair square foot steep lawns sulky theft toro grand stand trailer tree trimmer rack truck new used landscape up sell employee walk behind web design website website design winterization won't return
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 02:19 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 02:19 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy