Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > General Talk

General Talk If it doesn't fit anywhere else, post it here.

How to tell Cust. to pick up poop,toys,etc..Nicely


General Talk

If it doesn't fit anywhere else, post it here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 04-09-2008, 10:55 PM
GeeGood
Guest
 
Posts: n/a
Default

Just wanted to get your ideas on how to tell a customer nicely that they need to pick up obstacles, toys, poop, etc... in their backyard. Do you have a letter you send or what do you think is the best way?

Thanks for your help!
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 04-10-2008, 01:49 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 37,816
Rep Power: 10
Steve has disabled reputation
Default

Lawn care business tipsLawn Care Business Book
Greg that is a great question and I am surprised no one jumped on this yet. I think I have seen in some lawn care contracts, a fee will be added to the service if the dogs aren't picked up after.

Also, maybe this is a great business opportunity to offer this service or hire someone too.

Does anyone else have any thoughts on this?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #3  
Old 04-10-2008, 03:11 PM
UniversityLandscapers
Guest
 
Posts: n/a
Default

I've only really had the problem once, and since the client was almost always home, I just knocked on the door and mentioned it to him. He gave me a nice tip with the first bill, then made an effort to pick most of it up later, while still tipping me generously.
Reply With Quote
  #4  
Old 04-10-2008, 06:07 PM
lawnindustryconsultants.com
Guest
 
Posts: n/a
Default

With this subject i tell my clients to tell there customers that they will pick it up for an extra charge increase sales
Reply With Quote
  #5  
Old 04-10-2008, 11:53 PM
GeeGood
Guest
 
Posts: n/a
Default

Thanks guys. I like the idea on charging to pick it up. I dont run into it often but when I do it is usually a big dog with big piles. I wonder what the going rate for picking up poo is? LOL
Reply With Quote
  #6  
Old 04-11-2008, 01:14 AM
realhuntin
Guest
 
Posts: n/a
Default

Quote:
Originally Posted by [b
Quote[/b] (GeeGood @ April 10 2008,11:53)]Thanks guys. I like the idea on charging to pick it up. I dont run into it often but when I do it is usually a big dog with big piles. I wonder what the going rate for picking up poo is? LOL
Depends on how much poop and toys your picking up if it takes you 10, 15 - 20 min to clean up a yard so you can do your job, then double the cutting charge this will get their attention, if you don't have it in your contract then you need to put it in there and include that you're not responsible for pets in fenced yards getting lose, it is the home owners responsibility to pick up toys and poop and make sure the pets are secure and put away while your there to do your job. If you don't use a contract for every cutting customers then you need to start. It will help protect you and the customer.

Good Luck
Tim
Reply With Quote
  #7  
Old 04-13-2008, 11:41 PM
PremierLand PremierLand is offline
Forum Advisory Member
 
Join Date: Dec 2006
Location: Grosse Pointe, MI
Posts: 89
Rep Power: 0
PremierLand
Default

how to tell them?

You tell them they get charged extra (prorated $45 per man hour) if you have to pick up poop, toys, move trampolines, move pools, remove excess garbage, etc. if it is on the lawn each week.
__________________
2000 Ford F350 Dump Truck V10 8\'6\" Western
2006 Chevy 2500HD 8ft Western
2005 8x20ft Haulmark Enclosed Trailer
Exmark Rider and WB and Stihl Handhelds
Reply With Quote
  #8  
Old 04-14-2008, 01:13 AM
FourSeasons FourSeasons is offline
Members
 
Join Date: Sep 2007
Age: 33
Posts: 558
Rep Power: 9
FourSeasons
Default

What about when people want to have long conversations and tell you their life story. I don't mine conversating, but some times I need to get going.

How do you get out of these?
__________________
Rob
Green Image Lawn & Landscape

\"If you don't feel the same way about Friday nights as you do Sunday nights, then you are not doing the right thing.\"
Reply With Quote
  #9  
Old 04-14-2008, 10:53 PM
GeeGood
Guest
 
Posts: n/a
Default

Another great question. I have several of those (talkers) that want to keep going and going about themselves or whatever. They beat me down.
Reply With Quote
  #10  
Old 04-14-2008, 11:16 PM
F3Nelson's Avatar
F3Nelson F3Nelson is offline
Members
 
Join Date: Feb 2008
Location: Shawnee Kansas
Posts: 70
Rep Power: 9
F3Nelson
Default

Just tell them that you have to be at Mr./Mrs___ o'clock, and to make it on time you would have to leave now.



__________________
My hair is turning white, my necks alwayas been red, my collar is still blue
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
back surgery
Bradcook21
01-28-2016 08:51 PM
Yesterday 07:57 PM
by Bradcook21
14 363
Hello everyone!!!
1newkirk05
02-09-2016 03:16 PM
Yesterday 04:05 PM
by jrs.landscaping
7 109
Howdy Yall !!!
B&C
Yesterday 10:06 AM
Yesterday 10:06 AM
by B&C
0 18
Help Spread the word...
Sprinkler Buddy
12-02-2015 08:41 AM
Yesterday 08:54 AM
by Sprinkler Buddy
17 1,270
hello
2menandmowers
Yesterday 07:32 AM
Yesterday 07:32 AM
by 2menandmowers
0 18
Best two stroke oil
Greg_TopYardServices
02-08-2016 07:53 PM
02-09-2016 09:38 PM
by Chilehead
7 108
Tine Rake Detaching vs...
wigglesworth
02-09-2016 05:32 PM
02-09-2016 07:43 PM
by Steve
1 45
Finding open bids?!?
C&DPropertyManagement
02-07-2016 01:48 AM
02-09-2016 07:11 PM
by Steve
3 114
hello all
romanlandscape
01-29-2016 03:46 PM
02-07-2016 10:20 AM
by Bradcook21
6 220
Lawn Care Book Ranked #1
Steve
02-06-2016 12:36 AM
02-06-2016 12:36 AM
by Steve
0 100
Hi
Sellers Lawn Care
02-02-2016 01:48 PM
02-05-2016 08:03 AM
by Sellers Lawn Care
4 168
Collecting payments from...
Niagara Mowing
02-03-2016 05:21 PM
02-05-2016 08:00 AM
by Niagara Mowing
7 218
SMS assist? The good,...
jcurr33
01-27-2016 10:24 PM
02-04-2016 11:53 PM
by Steve
5 251
I need some help...
Anise
02-04-2016 01:39 PM
02-04-2016 11:51 PM
by Steve
3 133
Customers dodging the...
Rocky
11-06-2015 06:22 AM
02-04-2016 03:41 AM
by C&DPropertyManagement
7 1,500
Offering a "Trial"...
wybut076
02-01-2016 06:27 PM
02-03-2016 08:26 PM
by Just for Cuts
7 255
Iowa Caucus Predictions?
Steve
02-01-2016 06:31 PM
02-03-2016 12:40 AM
by Steve
1 112
Laying White River Rock
DiamondLawnCare
02-01-2016 08:27 PM
02-03-2016 12:17 AM
by Steve
1 134
Networking for a...
jcurr33
01-30-2016 09:26 PM
02-01-2016 06:27 PM
by Steve
4 206
Customer giving a 1099?
apmAkron
01-27-2016 07:22 PM
01-31-2016 08:55 PM
by Chilehead
6 270
happy to be here
redrobin
01-29-2016 10:45 AM
01-31-2016 08:44 PM
by Steve
1 149
Thought's on an "E-Z...
jcurr33
01-27-2016 10:48 PM
01-31-2016 08:38 PM
by Steve
4 239
Changes
Knaubone
01-30-2016 10:56 PM
01-31-2016 08:31 PM
by Steve
1 135
Thoughts on this Exmark...
googus
01-28-2016 04:24 PM
01-28-2016 08:09 PM
by Chilehead
1 154
1st year in
jcurr33
10-18-2015 05:07 PM
01-28-2016 07:49 PM
by Chilehead
6 4,145
Need opinion on zero...
Mr. Mow
01-24-2016 05:42 PM
01-28-2016 07:41 PM
by Chilehead
10 367
Opinion on liquid vs...
Bradcook21
01-25-2016 02:03 PM
01-28-2016 07:38 PM
by Chilehead
9 318
Finding property size
Gageslawncare
01-25-2016 11:08 AM
01-28-2016 12:05 PM
by Gageslawncare
10 328
Tiger TG 2661 Commercial...
lawnman1959
01-25-2016 08:12 PM
01-27-2016 07:57 PM
by Just for Cuts
5 256
Spouse as a dependent?
Steve
01-26-2016 01:51 AM
01-27-2016 10:44 AM
by Chilehead
3 213
Hello All
C&DPropertyManagement
01-23-2016 12:21 PM
01-26-2016 01:24 AM
by Steve
1 185
Credit Cards - What's in...
Shark1611
06-16-2015 04:04 PM
01-23-2016 03:43 PM
by C&DPropertyManagement
17 7,697
Start My Own Business?
mowandblow1980
01-12-2016 08:43 PM
01-19-2016 07:00 PM
by Steve
12 646
State of the nation 2016.
Steve
01-12-2016 12:05 AM
01-19-2016 06:57 PM
by Steve
6 395
little help? first big...
Brian3137
12-31-2015 12:39 PM
01-19-2016 06:54 PM
by Steve
23 1,095
Hi everybody...
Greg_TopYardServices
01-14-2016 08:10 AM
01-19-2016 02:47 PM
by SC93
12 466
What's your next...
Steve
05-15-2015 12:54 PM
01-17-2016 08:48 PM
by Homeland unlimited
25 7,934
Plow controller problems
scaypa
01-12-2016 05:49 PM
01-16-2016 10:46 AM
by scaypa
4 303
Say Hello !!!
Steve
03-19-2007 12:18 PM
01-15-2016 07:23 PM
by tannerduncan
1,244 428,152
Pricing issue
Mr. Mow
07-07-2015 07:15 AM
01-15-2016 11:20 AM
by djlandscaping06
23 5,430
New College Course
Dr. D
01-14-2016 01:45 PM
01-14-2016 05:35 PM
by Steve
1 218
Yelp
Shark1611
01-13-2016 10:00 AM
01-14-2016 05:32 PM
by Steve
4 276
New to the forum from...
Doug Green
01-12-2016 12:23 PM
01-14-2016 08:34 AM
by Doug Green
2 258
Facebook advertising
Just for Cuts
12-13-2015 08:49 AM
01-13-2016 10:20 PM
by Just for Cuts
12 941
Choosing local business
Doug Green
01-12-2016 12:29 PM
01-13-2016 06:12 PM
by Steve
2 425
4 Seasons Landscaping LLC
Doug Green
01-12-2016 12:56 PM
01-12-2016 12:59 PM
by Doug Green
1 280
2016 business goals
OxfordOS
01-09-2016 04:19 PM
01-12-2016 08:36 AM
by mowandblow1980
15 592
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 12:40 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 12:40 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy