Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > General Talk

General Talk If it doesn't fit anywhere else, post it here.

How to tell Cust. to pick up poop,toys,etc..Nicely


General Talk

If it doesn't fit anywhere else, post it here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 04-09-2008, 09:55 PM
GeeGood
Guest
 
Posts: n/a
Default

Just wanted to get your ideas on how to tell a customer nicely that they need to pick up obstacles, toys, poop, etc... in their backyard. Do you have a letter you send or what do you think is the best way?

Thanks for your help!
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 04-10-2008, 12:49 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,343
Rep Power: 10
Steve has disabled reputation
Default

Lawn care business tipsLawn Care Business Book
Greg that is a great question and I am surprised no one jumped on this yet. I think I have seen in some lawn care contracts, a fee will be added to the service if the dogs aren't picked up after.

Also, maybe this is a great business opportunity to offer this service or hire someone too.

Does anyone else have any thoughts on this?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #3  
Old 04-10-2008, 02:11 PM
UniversityLandscapers
Guest
 
Posts: n/a
Default

I've only really had the problem once, and since the client was almost always home, I just knocked on the door and mentioned it to him. He gave me a nice tip with the first bill, then made an effort to pick most of it up later, while still tipping me generously.
Reply With Quote
  #4  
Old 04-10-2008, 05:07 PM
lawnindustryconsultants.com
Guest
 
Posts: n/a
Default

With this subject i tell my clients to tell there customers that they will pick it up for an extra charge increase sales
Reply With Quote
  #5  
Old 04-10-2008, 10:53 PM
GeeGood
Guest
 
Posts: n/a
Default

Thanks guys. I like the idea on charging to pick it up. I dont run into it often but when I do it is usually a big dog with big piles. I wonder what the going rate for picking up poo is? LOL
Reply With Quote
  #6  
Old 04-11-2008, 12:14 AM
realhuntin
Guest
 
Posts: n/a
Default

Quote:
Originally Posted by [b
Quote[/b] (GeeGood @ April 10 2008,11:53)]Thanks guys. I like the idea on charging to pick it up. I dont run into it often but when I do it is usually a big dog with big piles. I wonder what the going rate for picking up poo is? LOL
Depends on how much poop and toys your picking up if it takes you 10, 15 - 20 min to clean up a yard so you can do your job, then double the cutting charge this will get their attention, if you don't have it in your contract then you need to put it in there and include that you're not responsible for pets in fenced yards getting lose, it is the home owners responsibility to pick up toys and poop and make sure the pets are secure and put away while your there to do your job. If you don't use a contract for every cutting customers then you need to start. It will help protect you and the customer.

Good Luck
Tim
Reply With Quote
  #7  
Old 04-13-2008, 10:41 PM
PremierLand PremierLand is offline
Forum Advisory Member
 
Join Date: Dec 2006
Location: Grosse Pointe, MI
Posts: 89
Rep Power: 0
PremierLand
Default

how to tell them?

You tell them they get charged extra (prorated $45 per man hour) if you have to pick up poop, toys, move trampolines, move pools, remove excess garbage, etc. if it is on the lawn each week.
__________________
2000 Ford F350 Dump Truck V10 8\'6\" Western
2006 Chevy 2500HD 8ft Western
2005 8x20ft Haulmark Enclosed Trailer
Exmark Rider and WB and Stihl Handhelds
Reply With Quote
  #8  
Old 04-14-2008, 12:13 AM
FourSeasons FourSeasons is offline
Members
 
Join Date: Sep 2007
Age: 32
Posts: 558
Rep Power: 8
FourSeasons
Default

What about when people want to have long conversations and tell you their life story. I don't mine conversating, but some times I need to get going.

How do you get out of these?
__________________
Rob
Green Image Lawn & Landscape

\"If you don't feel the same way about Friday nights as you do Sunday nights, then you are not doing the right thing.\"
Reply With Quote
  #9  
Old 04-14-2008, 09:53 PM
GeeGood
Guest
 
Posts: n/a
Default

Another great question. I have several of those (talkers) that want to keep going and going about themselves or whatever. They beat me down.
Reply With Quote
  #10  
Old 04-14-2008, 10:16 PM
F3Nelson's Avatar
F3Nelson F3Nelson is offline
Members
 
Join Date: Feb 2008
Location: Shawnee Kansas
Posts: 70
Rep Power: 8
F3Nelson
Default

Just tell them that you have to be at Mr./Mrs___ o'clock, and to make it on time you would have to leave now.



__________________
My hair is turning white, my necks alwayas been red, my collar is still blue
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
What a JERK!
Chilehead
05-06-2015 08:13 AM
Yesterday 11:15 PM
by luckylogger
12 654
Great start to the season
jcurr33
Yesterday 08:49 PM
Yesterday 08:49 PM
by jcurr33
0 18
I can't believe people...
ExtremeLawncareServices
Yesterday 10:29 AM
Yesterday 04:05 PM
by jrs.landscaping
1 78
More Rain or Less?
Steve
05-20-2015 12:06 PM
05-24-2015 04:37 PM
by SGL1
12 236
uploading video on here?
holymoly
05-24-2015 08:13 AM
05-24-2015 10:26 AM
by Matther777
1 46
new here ! need help
pgrace
05-23-2015 11:29 PM
05-23-2015 11:29 PM
by pgrace
0 54
Equipment dealers
mattthelawnguy
05-21-2015 04:33 PM
05-23-2015 10:24 PM
by Chilehead
3 100
Irrigation
pboy8634
02-21-2010 12:46 PM
05-22-2015 10:05 PM
by biglee
25 8,428
Beginner Mistakes:...
Steve
01-31-2007 11:45 AM
05-22-2015 09:58 PM
by biglee
37 9,128
What's your next...
Steve
05-15-2015 11:54 AM
05-21-2015 11:23 PM
by biglee
13 346
Peace garden ideas
SGL1
05-13-2015 03:15 PM
05-21-2015 07:51 PM
by avetslawncare
16 494
Show us your stripes
Just for Cuts
05-21-2015 03:07 PM
05-21-2015 03:07 PM
by Just for Cuts
0 85
problems with a customer
LawnCareMan280
05-19-2015 06:28 PM
05-21-2015 02:58 PM
by Just for Cuts
4 163
These are the days on...
ExtremeLawncareServices
01-11-2015 10:41 AM
05-20-2015 09:18 PM
by ExtremeLawncareServices
84 6,798
Total yard rehab
SGL1
04-23-2015 03:59 PM
05-19-2015 08:22 PM
by SGL1
15 800
Say Hello !!!
Steve
03-19-2007 11:18 AM
05-19-2015 04:12 PM
by NinaMarie86
1,223 389,600
New Lawn Service
carmelitaslawnservice
05-19-2015 10:02 AM
05-19-2015 02:51 PM
by Steve
1 108
Landscaper Jailed After...
SGL1
05-18-2015 08:15 AM
05-19-2015 02:37 PM
by Steve
5 207
Pictures of commercial...
avetslawncare
04-01-2015 09:47 PM
05-19-2015 02:29 PM
by Steve
38 1,993
feeling like im being...
Bradcook21
05-17-2015 07:33 AM
05-19-2015 02:11 PM
by Steve
6 216
good news yesterday
Bradcook21
05-17-2015 07:08 AM
05-19-2015 06:16 AM
by Bradcook21
3 148
ignition coil
jasonw
05-12-2015 05:31 PM
05-18-2015 12:07 PM
by Steve
3 264
Anyone need help? I have...
biglee
05-06-2015 12:22 PM
05-18-2015 12:06 PM
by Steve
13 692
Big (to me) mulch job
tl757
04-23-2015 05:32 PM
05-15-2015 08:46 PM
by biglee
22 1,491
big dog mowers?
Bradcook21
05-13-2015 04:03 PM
05-14-2015 10:55 AM
by Steve
4 291
Small HOA Bid
lxarth
05-06-2015 10:37 PM
05-13-2015 11:55 AM
by Steve
9 511
New company in Michigan
SEM
04-24-2015 09:27 PM
05-13-2015 11:51 AM
by Steve
11 643
Fired for refusing to...
Mr. Mow
05-09-2015 06:15 AM
05-12-2015 01:36 PM
by Steve
6 508
I have ZERO confidence...
Just for Cuts
05-01-2015 04:24 PM
05-12-2015 03:53 AM
by jrs.landscaping
31 1,099
landscape insurance
clarkslawn
03-30-2015 10:14 PM
05-11-2015 01:15 PM
by Steve
6 1,027
String trim BEFORE mow...
Mr. Mow
04-12-2015 08:13 AM
05-10-2015 07:50 PM
by ExtremeLawncareServices
9 1,058
Bought my first STIHL...
Mr. Mow
05-09-2015 06:29 AM
05-10-2015 08:36 AM
by Mr. Mow
9 416
advice wanted please and...
CHenricks
05-07-2015 08:40 PM
05-08-2015 04:20 PM
by CHenricks
7 433
Hello
SallyBorowicz
05-06-2015 11:14 AM
05-08-2015 02:21 PM
by Steve
3 345
Mower Advice
tl757
05-06-2015 02:31 PM
05-08-2015 01:45 PM
by Steve
6 469
Home today...Still...
biglee
05-06-2015 11:59 AM
05-07-2015 12:06 PM
by biglee
2 350
I'm Back With The Best...
aduttonater
02-21-2015 12:41 AM
05-07-2015 11:17 AM
by Steve
79 3,981
color fliers?
holymoly
04-18-2015 02:32 PM
05-07-2015 10:57 AM
by Steve
16 1,036
Looking good
mrsmichigan
05-06-2015 09:47 AM
05-07-2015 10:53 AM
by Steve
1 295
What are your biggest...
Steve
05-05-2015 01:24 PM
05-07-2015 10:52 AM
by Steve
2 341
is craiglist good to...
JBENI
04-16-2015 11:11 AM
05-06-2015 07:15 PM
by TheYardGuy
12 1,120
Go daddy web site and...
jcurr33
05-04-2015 06:00 PM
05-05-2015 11:57 AM
by Steve
2 373
How busy are you now?
Steve
05-04-2015 01:10 PM
05-05-2015 11:47 AM
by Steve
4 408
mowfinder
scaypa
04-27-2015 05:44 PM
05-04-2015 01:14 PM
by Steve
1 435
Latest video, Facebook...
Sprinkler Buddy
05-01-2015 06:54 AM
05-04-2015 01:09 PM
by Steve
3 402
weed
avetslawncare
04-16-2015 07:56 PM
05-01-2015 11:38 AM
by Steve
8 820
so i need somehelp with...
dalvan0
04-28-2015 07:43 PM
04-30-2015 10:55 PM
by avetslawncare
3 718
Anyone have a Lawn Care...
nishirandall
04-28-2015 08:45 PM
04-30-2015 12:00 AM
by Steve
1 478
mowing pic
joshlawncare
04-25-2015 12:34 PM
04-29-2015 10:55 PM
by Steve
5 583
Help with a truck
bdodson89
04-27-2015 08:15 PM
04-29-2015 10:47 PM
by Steve
4 476
» Popular Tags
aerocore apartment bid apartment complex apartment lawn care estimate applying auger billy goat brushcutter blades blowout bush contract help curb appeal services deliquentaccounts ditches door hangers employee problems equipment rental estimate facebook flyers foreman free advertising google growing a lawn care business hiring how to husqvarna jobs john deere quik trac landscape landscape services landscaping training lawn lawn care lawn care busines plan managing a lawn care business marketing more customers business mr dave mulch new business per hour service pricing pto push versus ride running a business scag sell the vision shell small engine repair snow plowing square foot starting a lawn care business steep lawns swzt theft toro toro grand stand tractor auger trailer trailer mate pro tree trimmer rack up sell employee web design website website design winterization wood www.greenturion.co.za
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 12:09 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 12:09 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy