Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > General Talk

General Talk If it doesn't fit anywhere else, post it here.

How to tell Cust. to pick up poop,toys,etc..Nicely

General Talk

If it doesn't fit anywhere else, post it here.
Thread Tools Search this Thread
Old 04-09-2008, 09:55 PM
Posts: n/a

Just wanted to get your ideas on how to tell a customer nicely that they need to pick up obstacles, toys, poop, etc... in their backyard. Do you have a letter you send or what do you think is the best way?

Thanks for your help!
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator

Old 04-10-2008, 12:49 PM
Steve's Avatar
Steve Steve is offline
Join Date: May 2003
Posts: 37,637
Rep Power: 10
Steve has disabled reputation

Lawn care business tipsLawn Care Business Book
Greg that is a great question and I am surprised no one jumped on this yet. I think I have seen in some lawn care contracts, a fee will be added to the service if the dogs aren't picked up after.

Also, maybe this is a great business opportunity to offer this service or hire someone too.

Does anyone else have any thoughts on this?
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
Old 04-10-2008, 02:11 PM
Posts: n/a

I've only really had the problem once, and since the client was almost always home, I just knocked on the door and mentioned it to him. He gave me a nice tip with the first bill, then made an effort to pick most of it up later, while still tipping me generously.
Reply With Quote
Old 04-10-2008, 05:07 PM
Posts: n/a

With this subject i tell my clients to tell there customers that they will pick it up for an extra charge increase sales
Reply With Quote
Old 04-10-2008, 10:53 PM
Posts: n/a

Thanks guys. I like the idea on charging to pick it up. I dont run into it often but when I do it is usually a big dog with big piles. I wonder what the going rate for picking up poo is? LOL
Reply With Quote
Old 04-11-2008, 12:14 AM
Posts: n/a

Originally Posted by [b
Quote[/b] (GeeGood @ April 10 2008,11:53)]Thanks guys. I like the idea on charging to pick it up. I dont run into it often but when I do it is usually a big dog with big piles. I wonder what the going rate for picking up poo is? LOL
Depends on how much poop and toys your picking up if it takes you 10, 15 - 20 min to clean up a yard so you can do your job, then double the cutting charge this will get their attention, if you don't have it in your contract then you need to put it in there and include that you're not responsible for pets in fenced yards getting lose, it is the home owners responsibility to pick up toys and poop and make sure the pets are secure and put away while your there to do your job. If you don't use a contract for every cutting customers then you need to start. It will help protect you and the customer.

Good Luck
Reply With Quote
Old 04-13-2008, 10:41 PM
PremierLand PremierLand is offline
Forum Advisory Member
Join Date: Dec 2006
Location: Grosse Pointe, MI
Posts: 89
Rep Power: 0

how to tell them?

You tell them they get charged extra (prorated $45 per man hour) if you have to pick up poop, toys, move trampolines, move pools, remove excess garbage, etc. if it is on the lawn each week.
2000 Ford F350 Dump Truck V10 8\'6\" Western
2006 Chevy 2500HD 8ft Western
2005 8x20ft Haulmark Enclosed Trailer
Exmark Rider and WB and Stihl Handhelds
Reply With Quote
Old 04-14-2008, 12:13 AM
FourSeasons FourSeasons is offline
Join Date: Sep 2007
Age: 33
Posts: 558
Rep Power: 9

What about when people want to have long conversations and tell you their life story. I don't mine conversating, but some times I need to get going.

How do you get out of these?
Green Image Lawn & Landscape

\"If you don't feel the same way about Friday nights as you do Sunday nights, then you are not doing the right thing.\"
Reply With Quote
Old 04-14-2008, 09:53 PM
Posts: n/a

Another great question. I have several of those (talkers) that want to keep going and going about themselves or whatever. They beat me down.
Reply With Quote
Old 04-14-2008, 10:16 PM
F3Nelson's Avatar
F3Nelson F3Nelson is offline
Join Date: Feb 2008
Location: Shawnee Kansas
Posts: 70
Rep Power: 8

Just tell them that you have to be at Mr./Mrs___ o'clock, and to make it on time you would have to leave now.

My hair is turning white, my necks alwayas been red, my collar is still blue
Reply With Quote


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Pressure Washing Like a...
08-01-2014 11:47 PM
Yesterday 10:53 PM
by SGL1
13 3,257
What have been your best...
09-29-2015 01:24 PM
Yesterday 09:28 PM
by Chilehead
11 292
What am I looking at...
09-14-2015 03:51 PM
Yesterday 08:05 PM
by SC93
26 803
starting organic...
10-04-2015 12:22 PM
Yesterday 05:05 PM
by Steve
1 55
Hi from Soggy Virginia!!
10-05-2015 12:47 PM
Yesterday 05:01 PM
by Steve
1 45
organic fertilizing and...
10-05-2015 07:24 AM
Yesterday 04:59 PM
by Steve
1 46
Stump grinding
09-18-2015 06:49 PM
Yesterday 04:58 PM
by Steve
10 433
Leaf cleanup flyers?
08-04-2009 10:15 PM
Yesterday 07:52 AM
by biglee
23 6,052
Credit Cards - What's in...
06-16-2015 03:04 PM
Yesterday 06:55 AM
by Just for Cuts
8 2,447
Hello Everyone!!
L&L Lawn Care
09-22-2015 07:33 PM
10-03-2015 12:10 AM
by lxarth
7 266
Hello from Houston Texas
10-01-2015 10:21 AM
10-01-2015 09:29 PM
by Steve
2 85
Fall aeration /...
09-08-2015 09:37 AM
10-01-2015 05:34 PM
by lxarth
2 362
Hi from Illinois
01-02-2015 08:46 PM
09-30-2015 09:57 AM
by lxarth
6 1,246
How often to report...
09-29-2015 01:19 PM
09-29-2015 11:01 PM
by Steve
1 91
Hello From Michigans U.P.
09-28-2015 03:48 AM
09-29-2015 10:58 PM
by Steve
3 135
Sample commercial bid
09-02-2015 06:02 PM
09-29-2015 01:19 PM
by lxarth
2 2,633
Your 2015 summer review.
09-01-2015 11:01 AM
09-28-2015 06:19 PM
by Steve
24 3,213
The New Guy
09-27-2015 01:39 PM
09-28-2015 06:16 PM
by Steve
1 110
How would you approach a...
09-27-2015 05:15 PM
09-28-2015 06:15 PM
by Steve
1 128
Hello from Wisconsin
09-22-2015 04:15 PM
09-27-2015 08:44 PM
by SGL1
2 169
Needing a website built
06-17-2015 09:02 AM
09-27-2015 06:22 PM
by CLB454
13 5,247
Say Hello !!!
03-19-2007 11:18 AM
09-26-2015 05:38 PM
by mowandblow1980
1,234 414,237
Hello Everyone!
09-24-2015 08:04 PM
09-25-2015 11:10 PM
by Steve
1 154
Drones,what's your...
09-08-2015 11:04 AM
09-24-2015 11:07 PM
by ExtremeLawncareServices
9 494
Mid Michigan
09-22-2015 06:34 PM
09-24-2015 07:52 PM
by RonSonlawncare
5 202
Hello everyone!
09-22-2015 11:13 AM
09-24-2015 06:55 PM
by jrs.landscaping
10 359
SCAG Tiger Cat Deck Lift...
09-13-2015 11:40 AM
09-18-2015 09:03 PM
by rower30
10 439
17 tree stumps
09-11-2015 05:31 PM
09-17-2015 04:08 PM
by Steve
9 443
What would you charge?
09-11-2015 06:34 AM
09-16-2015 02:20 PM
by ZZK
6 539
Gutter cleaning
05-31-2015 03:16 PM
09-16-2015 01:33 PM
by Steve
7 925
carburetor adjusting tool
09-09-2015 05:35 PM
09-14-2015 09:34 PM
by SGL1
13 541
When to use a retaining...
09-13-2015 11:56 AM
09-14-2015 11:26 AM
by Steve
1 266
Hi everyone from...
09-12-2015 11:32 AM
09-14-2015 11:15 AM
by Steve
2 295
best way to.....
09-02-2015 11:35 AM
09-08-2015 10:04 AM
by Steve
6 2,631
SCAG Tiger Cat DECK...
08-24-2013 10:07 AM
09-08-2015 09:47 AM
by Steve
19 7,754
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 04:31 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 04:31 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy