Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Business > Lawn Care Marketing & Post your marketing material for review!

Lawn Care Marketing & Post your marketing material for review! Lawn Care Marketing, Advertising, and Public Relations Discussion.

Are You Losing 10% of Your Customer Relationships?


Lawn Care Marketing & Post your marketing material for review!

Lawn Care Marketing, Advertising, and Public Relations Discussion.
Reply
 
Thread Tools Search this Thread
  #1  
Old 11-12-2006, 07:32 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,928
Rep Power: 10
Steve has disabled reputation
Default

Here is a quote from Chestin's weblog. Are You Losing 10% of Your Customer Relationships?

After reading this I thought of the post Troy had made about one lco losing his hospital snowplow bid to another because the other had been on the hospital's board.

When you read Chestin's suggestion below, you see how important maintaining your human bonds are when you want to sell to them. People buy from people they know and are comfortable with.

It makes you wonder, what are you doing to maintain that bond with your customers? Are you sending out holiday cards?

What's your view?

Quote:
Originally Posted by [b
Quote[/b] ]October 23, 2006
Are You Losing 10% of Your Customer Relationships?

I just wanted to send out a quick thought to help jump start your week.

Did you know that for every month you donít contact your existing customers, you lose 10% of the value of the relationship?

That means if the lifetime value of that customer is normally $2,000, for every month you DONíT contact them, you could potentially lose $200 from that relationship. Yikes!

Nowís an especially important time of the year to figure out a way to stay in touch with your customers. Even if the grass has stopped growing and youíre no longer servicing their lawn, donít let this stop you from staying in touch with them. Figure out a way to have AT LEAST one customer Ďtouchí each month over the next few months so that when spring time comes, theyíll be ready and waiting to jump on board when the grass starting growing again.

For an excellent low cost method of maintaining this periodic contact, be sure to join me this upcoming Wednesday at 8pm EST for a FREE lawn care business building teleseminar. In addition to learning about this excellent method for maintaining customer contact, Iíll also share how you can define an dominate your target market in 28 days or less, ways you can use technology to dramatically improve the results of your directory ads, and one method you can use to generate a serious cash flow surge.

Remember, the teleseminarís free but you must register. You can do that right here:

www.FreeLawnCareBusinessTeleseminar.com

At any rate, I hope you have a fantastic week and Iím sure youíll hear from me again in a day or so.

Cheers.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Did this job free to...
JJand M Lawncare
05-02-2016 02:33 PM
Yesterday 10:07 AM
by Steve
4 122
Correct way to quote a...
WarriorLandscapingCAN
05-02-2016 11:52 AM
05-03-2016 10:59 AM
by Steve
1 74
How to tell Cust. to...
GeeGood
04-09-2008 09:55 PM
05-02-2016 02:45 PM
by JJand M Lawncare
13 5,257
Having an issue with...
Mr. Mow
04-27-2016 03:58 PM
04-28-2016 05:04 AM
by Sprinkler Buddy
2 142
Hello From Virginia
JJand M Lawncare
04-25-2016 01:02 PM
04-27-2016 05:20 PM
by Steve
5 178
knowledge is Key
Greg'slawnandlandscape
04-23-2016 02:23 AM
04-25-2016 02:40 PM
by Steve
2 166
Hello from Calgary
Freshcut
04-22-2016 06:10 PM
04-25-2016 02:38 PM
by Steve
1 152
Echo Bed Redefiner...
NPM_LLC
04-12-2016 10:54 AM
04-22-2016 06:15 PM
by Freshcut
4 358
Has anyone done a garden?
Brian3137
03-28-2016 10:42 AM
04-22-2016 04:42 PM
by biglee
13 9,809
What would you charge?
markty
04-18-2016 03:28 PM
04-22-2016 09:01 AM
by chris2500hd
6 338
Replaced Mower Engine
Sprinkler Buddy
04-15-2016 06:21 AM
04-19-2016 11:03 AM
by Sprinkler Buddy
6 287
Hello from Oklahoma
Ron Hall
03-24-2016 06:59 PM
04-16-2016 03:51 AM
by Ron Hall
9 9,498
Laying down some stripes
MATTNAPIER89
04-11-2016 09:55 PM
04-14-2016 11:55 PM
by Steve
3 376
Find out what business...
MATTNAPIER89
04-11-2016 09:58 PM
04-13-2016 12:32 PM
by MATTNAPIER89
2 315
Hello my name is Matt
MATTNAPIER89
04-11-2016 09:46 PM
04-13-2016 12:58 AM
by Steve
1 270
How to drop some...
nickeckes
04-11-2016 01:07 AM
04-12-2016 05:22 PM
by Steve
4 346
Trash Receptacle for a...
tannerduncan
04-12-2016 05:02 PM
04-12-2016 05:19 PM
by Steve
1 250
Small Project Lawn
tannerduncan
03-31-2016 08:21 PM
04-12-2016 05:16 PM
by Steve
7 9,376
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 09:12 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 09:12 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy