Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Just starting your lawn care or landscaping business? > Show Off - Picture Post - Photo Gallery

Show Off - Picture Post - Photo Gallery Post your lawn care and landscaping pictures. Also show off your stuff: Lawn care trucks, trailers, equipment, mowers, signs, marketing material, shops, lawns, toys, projects etc....

Calls back from dealers or suppliers


Show Off - Picture Post - Photo Gallery

Post your lawn care and landscaping pictures. Also show off your stuff: Lawn care trucks, trailers, equipment, mowers, signs, marketing material, shops, lawns, toys, projects etc....
Reply
 
Thread Tools Search this Thread
  #1  
Old 12-12-2006, 08:44 PM
tiedeman
Guest
 
Posts: n/a
Default

Is it just me, or does anybody else experience the lack of call backs with dealers and suppliers?

For example, you go in there and place an order and they tell you that they will call when it comes in, but they never call. Finally, after about a week has gone by from when it was supposed to arrive, you give them a call up and sure as heck they always say, "Yup, it's been sitting here for a while." Why did you not call me then?

Another example; You ask a supplier to check into the MSDS sheets on a pesticide product. They said that they will get back with you. Every week that you go into the store and ask for the sheets, they still haven't gotten to it yet or have forgot about it. This has been going on now 1 1/2 months for me with one particular supplier.


Anybody else experience poor customer service? When a customer calls me up with a question I get the answer the same day, or give them a time table of when I can solve it, and 99.9% of the time, I solve it before that time table is up.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 12-12-2006, 09:43 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,925
Rep Power: 10
Steve has disabled reputation
Default

Lawn care business tipsLawn Care Business Book
Do you ever find owners do that or is it employees? Or both?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #3  
Old 12-12-2006, 10:21 PM
tiedeman
Guest
 
Posts: n/a
Default

both do it.
Reply With Quote
  #4  
Old 12-13-2006, 05:37 AM
myrlin myrlin is offline
Members
 
Join Date: Jun 2005
Location: Port Charlotte, FL
Posts: 242
Rep Power: 11
myrlin
Default

Fine a new supplier.you the customer. cut back on buy from them i did it to my.they did care.if more of use did that they wood care.you think.

barry
Reply With Quote
  #5  
Old 12-13-2006, 12:00 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,925
Rep Power: 10
Steve has disabled reputation
Default

Are there other vendors in the area you can use?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #6  
Old 12-13-2006, 12:29 PM
myrlin myrlin is offline
Members
 
Join Date: Jun 2005
Location: Port Charlotte, FL
Posts: 242
Rep Power: 11
myrlin
Default

everone as other vendors you just got look for than.

barry
Reply With Quote
  #7  
Old 12-13-2006, 02:38 PM
tiedeman
Guest
 
Posts: n/a
Default

since I am in a smaller city, there a very few around at all. Most dealers that I would like to deal with live 30 to 45 miles away.
Reply With Quote
  #8  
Old 12-13-2006, 04:27 PM
myrlin myrlin is offline
Members
 
Join Date: Jun 2005
Location: Port Charlotte, FL
Posts: 242
Rep Power: 11
myrlin
Default

Can you buy in quantity I am sure they deliver.And you get a better price.

Barry
Reply With Quote
  #9  
Old 12-17-2006, 12:41 PM
tiedeman
Guest
 
Posts: n/a
Default

Most have it where you have to purchase around a minimum of $1,000
Reply With Quote
  #10  
Old 12-17-2006, 09:18 PM
myrlin myrlin is offline
Members
 
Join Date: Jun 2005
Location: Port Charlotte, FL
Posts: 242
Rep Power: 11
myrlin
Default

For one think or can you mix it up. And can you sell it. If you can sell it befor you buy it. That great. now the time to sell for up come year. make adeal with your customs like they do with heat oil. Sell it for a coup buck less in the winter and put down in the spring.May they will hold it untill spring at the store. Some time you can buy for less in the winter.They need money too.

Barry
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Having an issue with...
Mr. Mow
04-27-2016 03:58 PM
04-28-2016 05:04 AM
by Sprinkler Buddy
2 94
Hello From Virginia
JJand M Lawncare
04-25-2016 01:02 PM
04-27-2016 05:20 PM
by Steve
5 125
Hello from Calgary
Freshcut
04-22-2016 06:10 PM
04-25-2016 05:46 PM
by Freshcut
2 108
knowledge is Key
Greg'slawnandlandscape
04-23-2016 02:23 AM
04-25-2016 02:40 PM
by Steve
2 116
Echo Bed Redefiner...
NPM_LLC
04-12-2016 10:54 AM
04-22-2016 06:15 PM
by Freshcut
4 309
Has anyone done a garden?
Brian3137
03-28-2016 10:42 AM
04-22-2016 04:42 PM
by biglee
13 9,744
What would you charge?
markty
04-18-2016 03:28 PM
04-22-2016 09:01 AM
by chris2500hd
6 273
Replaced Mower Engine
Sprinkler Buddy
04-15-2016 06:21 AM
04-19-2016 11:03 AM
by Sprinkler Buddy
6 251
Hello from Oklahoma
Ron Hall
03-24-2016 06:59 PM
04-16-2016 03:51 AM
by Ron Hall
9 9,459
Laying down some stripes
MATTNAPIER89
04-11-2016 09:55 PM
04-14-2016 11:55 PM
by Steve
3 327
Find out what business...
MATTNAPIER89
04-11-2016 09:58 PM
04-13-2016 12:32 PM
by MATTNAPIER89
2 282
Hello my name is Matt
MATTNAPIER89
04-11-2016 09:46 PM
04-13-2016 12:58 AM
by Steve
1 228
How to drop some...
nickeckes
04-11-2016 01:07 AM
04-12-2016 05:22 PM
by Steve
4 310
Trash Receptacle for a...
tannerduncan
04-12-2016 05:02 PM
04-12-2016 05:19 PM
by Steve
1 210
Small Project Lawn
tannerduncan
03-31-2016 08:21 PM
04-12-2016 05:16 PM
by Steve
7 9,338
Please Help! Bidding...
Dorali
02-15-2016 12:02 PM
04-06-2016 01:08 AM
by Steve
36 13,030
Hello
pbcleff
04-05-2016 07:45 PM
04-06-2016 12:35 AM
by Steve
1 400
Hello
llewelwa
03-18-2016 12:47 AM
04-05-2016 12:14 AM
by Steve
3 9,332
Poop and Scooping
llewelwa
04-01-2016 05:48 PM
04-05-2016 12:08 AM
by Steve
1 9,115
help with sole...
greenbuds
03-24-2016 12:21 PM
04-04-2016 05:33 PM
by WarriorLandscapingCAN
2 9,278
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 06:50 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 06:50 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy