Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Just starting your lawn care or landscaping business? > Show Off - Picture Post - Photo Gallery

Show Off - Picture Post - Photo Gallery Post your lawn care and landscaping pictures. Also show off your stuff: Lawn care trucks, trailers, equipment, mowers, signs, marketing material, shops, lawns, toys, projects etc....

One down, three more to go


Show Off - Picture Post - Photo Gallery

Post your lawn care and landscaping pictures. Also show off your stuff: Lawn care trucks, trailers, equipment, mowers, signs, marketing material, shops, lawns, toys, projects etc....
Reply
 
Thread Tools Search this Thread
  #1  
Old 10-05-2006, 12:42 PM
tiedeman
Guest
 
Posts: n/a
Default

This year for some reason has been horrible with non-payment or late payers from customers. *Must be something in the water this year.

I sent out a very stern letter to one lady, that was 4 months past due, and believe it or not I received the total amount due for the services provided, except that she didn't pay any late fees, which I am fine with. *At least she finally paid. *So after her I have three more left to go.


Case 1: $165 due back in April, stopped keeping track of late fes in August. *Have sent her numerous letters, late payment notices, threaten small claims, etc. *I am contacting credit bureau tomorrow *

Case 2: $27 due back in July, $87 with late fees. *Sent past due notices and left many phone messages. *Will be sending a stern letter in 2 weeks (after the current due date for the invoice that I just sent out with late fees is due)

Case 3: $26 due back in August, $66 with late fees. *I serviced her back in May, and she was a month behind payment then. *She ended up paying finally and then stopped service, but then reactivating service again in July. *I should not have took her back as a customer. *Will be sending a stern letter in 2 weeks (after the current due date for the invoice that I just sent out with late fees is due)


Case 4: $35 due, $115 with late fees. *CASE CLOSED; the lady mentioned above that paid me today after I sent a very stern letter
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 10-06-2006, 10:29 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,951
Rep Power: 10
Steve has disabled reputation
Default

Lawn care business tipsLawn Care Business Book
Did these customers have any similarities besides being late? Like I mean did you get a bad feeling about them when they signed up?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #3  
Old 10-06-2006, 12:37 PM
tiedeman
Guest
 
Posts: n/a
Default

There was only one that I really had a "bad" feeling about, and she is Case 1.

The other two that are still past due I didn't get a bad feeling. *The one owns a cleaning business, while the other one works at a doctors office that I have been servicing for the past 7 years.

But something that is similar to these three that are still left, all of them were lawn application customers.
Reply With Quote
  #4  
Old 10-09-2006, 04:11 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,951
Rep Power: 10
Steve has disabled reputation
Default

Do you feel you have learned any new things from working with the customer base you had this year and if so how will you alter your business next year to counter act problem customer behavior?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #5  
Old 10-09-2006, 06:42 PM
tiedeman
Guest
 
Posts: n/a
Default

Well, I am thinking customers that did not come without a referral I am thinking about how the first service or month paid up front. I still haven't totally come to a conclusion exacting I am going to handle things after what happened this year. All of the past due customers, except one were fertilization. So I am thinking that perhaps all new customers must be a lawn maintenance customer in order to receive fertilization.

Any ideas would be great
Reply With Quote
  #6  
Old 10-11-2006, 05:42 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,951
Rep Power: 10
Steve has disabled reputation
Default

It is an interesting concept. If it works, that would be great.

Do you know of others that offer a similar plan?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #7  
Old 10-11-2006, 07:33 PM
tiedeman
Guest
 
Posts: n/a
Default

I do know some companies that only offer customers full service only, and no mow and go services.
Reply With Quote
  #8  
Old 10-12-2006, 03:01 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,951
Rep Power: 10
Steve has disabled reputation
Default

Very interesting, maybe it would be something to experiment with!
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #9  
Old 10-24-2006, 05:44 PM
tiedeman
Guest
 
Posts: n/a
Default

Two down....two more to go. *I closed Case #3 above. *I got paid from another cusotmer today. *I expect payment from another (Case #2) one by the end of the week. *

The large account, I am pursuing that with the local credit bureau. *It will only cost me between 25 to 50% of the amount due that the customer owes
Reply With Quote
  #10  
Old 10-25-2006, 07:40 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,951
Rep Power: 10
Steve has disabled reputation
Default

What steps did you take to work with the local credit bureau? I am sure others reading this would find that interesting to know.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Whats up??
Cpadgett
05-27-2016 10:57 AM
Today 01:19 PM
by Cpadgett
3 62
Your Time Lawn Care
yourtimelawncare
Today 01:12 PM
Today 01:12 PM
by yourtimelawncare
0 15
Is it too late?
Cpadgett
05-28-2016 09:10 AM
Today 11:36 AM
by Steve
5 97
Firefighter gone Lawn...
Firehouselawn@hotmail.com
03-10-2016 04:50 PM
Today 11:32 AM
by Steve
8 9,714
help with sole...
greenbuds
03-24-2016 12:21 PM
05-27-2016 12:20 PM
by Wolf4dk
3 9,431
To mow weekly or Biweekly
WarriorLandscapingCAN
05-11-2016 04:09 PM
05-26-2016 04:45 PM
by lawngawd7
9 365
Help a Brother Out -...
Hedgemaster
01-23-2012 04:19 PM
05-26-2016 04:34 PM
by Crossett73
91 33,751
Hello from Alabama
pruzilla
05-25-2016 01:20 PM
05-26-2016 08:14 AM
by pruzilla
2 70
Hello from Centreville!
Daveylawns
05-23-2016 09:04 AM
05-24-2016 04:08 PM
by Steve
1 89
Laying new grass, Sod...
WarriorLandscapingCAN
05-23-2016 10:07 AM
05-23-2016 08:41 PM
by Steve
1 81
I need some aeration...
rootytalbot
08-14-2015 12:32 PM
05-23-2016 09:06 AM
by Daveylawns
10 3,801
Prolin
rmccutchan
05-21-2016 04:53 PM
05-21-2016 06:36 PM
by rmccutchan
2 97
Upgraded to a new mower
Stevenor92
05-17-2016 08:17 PM
05-20-2016 07:08 PM
by Stevenor92
8 235
Intro
LaraRahmani
05-18-2016 02:54 PM
05-19-2016 02:43 PM
by Steve
2 129
Best Push Mower You Have...
markty
05-14-2016 03:46 PM
05-18-2016 07:34 PM
by Stevenor92
4 208
New mower!!!!
Stevenor92
05-18-2016 03:46 AM
05-18-2016 06:39 PM
by Stevenor92
2 134
Say Hello !!!
Steve
03-19-2007 11:18 AM
05-18-2016 02:59 PM
by LaraRahmani
1,249 435,234
Stupid idea?
hopolb33
05-13-2016 11:25 AM
05-16-2016 11:22 AM
by Steve
1 176
Planting SKYBOUND CEDARS
FrankieeLawnz
05-13-2016 03:59 PM
05-16-2016 11:21 AM
by Steve
1 162
Edging Fad...
Tree geek
05-10-2016 11:29 PM
05-15-2016 11:12 PM
by Tree geek
2 211
Business Overload
Chilehead
05-06-2016 09:27 PM
05-13-2016 11:15 AM
by Steve
11 422
Hello from great state...
Cel1980
05-11-2016 09:00 AM
05-13-2016 11:07 AM
by Steve
2 182
Did this job free to...
JJand M Lawncare
05-02-2016 02:33 PM
05-11-2016 03:54 PM
by JJand M Lawncare
10 461
How to tell Cust. to...
GeeGood
04-09-2008 09:55 PM
05-09-2016 07:08 PM
by JJand M Lawncare
16 5,555
Echo SRM 230 trouble.
Jack Rabbit
05-08-2016 06:16 PM
05-08-2016 11:22 PM
by Just for Cuts
1 169
Toro ZTR Issues
rsanchez1203
05-06-2016 09:27 PM
05-07-2016 10:26 AM
by Steve
2 191
Correct way to quote a...
WarriorLandscapingCAN
05-02-2016 11:52 AM
05-03-2016 10:59 AM
by Steve
1 317
» Popular Tags
advertising become an entrepreneur best mower be your own boss break business education business help business management contractor hacks deck lift dethatcher edging entrepreneur entrepreneur education estimates free lawn care fuel problems fuel pump half moon blade hydro increase customers jjandm lawncare landscape landscape design landscaping landscaping design company landscaping richmond va landscping lawncare lawn mowing lawnservice lowering grade marketing mulch new business planting plowing raising grade residential lawn care richmond va richmond virginia lawn care roundup safety scag snowblower snow plowing snow shovel solo solo backpack sprayer start a business start a lawn care business start business start up swzt toro timecutter tree tree pics tree service video walk behind what to charge work from home
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 06:05 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 06:05 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy