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Show Off - Picture Post - Photo Gallery Post your lawn care and landscaping pictures. Also show off your stuff: Lawn care trucks, trailers, equipment, mowers, signs, marketing material, shops, lawns, toys, projects etc....

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Show Off - Picture Post - Photo Gallery

Post your lawn care and landscaping pictures. Also show off your stuff: Lawn care trucks, trailers, equipment, mowers, signs, marketing material, shops, lawns, toys, projects etc....
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  #1  
Old 07-11-2006, 02:31 PM
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What kind of things do you do to gain customer feedback?

What type of things don't you do that you feel you should?
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Old 07-31-2006, 07:30 PM
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I personally feel that quarterly or monthly surveys should be send out or monthly phone calls
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Old 07-31-2006, 09:27 PM
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Which have you found to work better for you?
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Old 08-01-2006, 06:56 PM
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I always send out a yearly survey. The only problem is that usually only about 1/4 of people return them, and those that return you can tell that they are not answering them honestly because they check off services that they are satisfied with, even though they don't receive those services.
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