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Gopher Software Support Archived Question & Answers - Read Only The support posts are read-only. To ask your Gopher tech support question please email us at support@gophersoftware.com

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Gopher Software Support Archived Question & Answers - Read Only

The support posts are read-only. To ask your Gopher tech support question please email us at support@gophersoftware.com
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  #1  
Old 06-19-2007, 08:48 PM
Glenn
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I broke a pipe mowing last week and I want to add a $25 Credit to a customers bill at the end of the month. is there a way way to add a credit so it shows on invoice?
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  #2  
Old 06-22-2007, 12:49 PM
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You could edit the invoice and put $25 in the Discount field. Then go to the Comment tab on the invoice and enter a message in the Detailed Message field. For example- "A $25 discount was applied to your invoice to compensate you for the damaged pipe. We apologize for this inconvenience."
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Old 06-23-2007, 06:23 AM
grounded
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Under services - I added a "referral Discount" service
checked the flat rate button.
For the amount I enter a minus sign and price.

after you save the option and look at your service menu,

it should look like this: (10.00) for the price with the brackets.

This works as a credit and I haven't had any problems but the folks at Gopher may not want us to do this and if they don't, I'm sure they will respond.

Hope this helps!

Tom
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  #4  
Old 06-24-2007, 12:06 AM
tiedeman
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What I do is just go into the "completed jobs" tab and put in a credit there. Make sure to put in negative symbol before the actual dollar amount. Then when you generate your invoice it will generate that along with it which will be a credit
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