Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Gopher Software Support > Gopher Software Support Archived Question & Answers - Read Only

Gopher Software Support Archived Question & Answers - Read Only The support posts are read-only. To ask your Gopher tech support question please email us at support@gophersoftware.com

I have done something here...


Gopher Software Support Archived Question & Answers - Read Only

The support posts are read-only. To ask your Gopher tech support question please email us at support@gophersoftware.com
Reply
 
Thread Tools Search this Thread
  #1  
Old 05-18-2007, 03:00 PM
Crusher
Guest
 
Posts: n/a
Default

I have a few customers who like to pay in advance. I enter it with the payment key on their account. As I watch the account during the month the total stays positive in thier favor, never going negitive by that amount. Do I need to generate an ivoice first so the totals will match up? What am I doing wrong that I need to fix here....
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 05-20-2007, 09:29 AM
Gopher Support
Guest
 
Posts: n/a
Default

Lawn care business tipsLawn Care Business Book
The account balance is not affected when jobs are completed on the schedule screen. Completed jobs first have to be 'generated' into invoices before they are reflected in a customer's balance.
Reply With Quote
  #3  
Old 05-22-2007, 08:33 AM
Crusher
Guest
 
Posts: n/a
Default

Yes but when I got to the invoice section and generate an invoice specificly for a customer, it will say no invoices generated. I get no invoice....
Reply With Quote
  #4  
Old 05-22-2007, 08:34 AM
Crusher
Guest
 
Posts: n/a
Default

Quote:
Originally Posted by [b
Quote[/b] (Gopher Support @ May 20 2007,10:29)]The account balance is not affected when jobs are completed on the schedule screen. Completed jobs first have to be 'generated' into invoices before they are reflected in a customer's balance.
When i generate an incoice for the customer who pre paid. I get nothing.
Reply With Quote
  #5  
Old 05-23-2007, 10:03 AM
Gopher Support
Guest
 
Posts: n/a
Default

Do you have any of the following for the prepaid customers:
1) scheduled jobs that were completed
2) auto-billing items (configured on the customer screen)
3) contract items (configured on the contract screen)

Without at least one of these items Gopher will not create an invoice for a customer.
Reply With Quote
  #6  
Old 05-23-2007, 08:51 PM
Crusher
Guest
 
Posts: n/a
Default

Quote:
Originally Posted by [b
Quote[/b] (Gopher Support @ May 23 2007,11:03)]Do you have any of the following for the prepaid customers:
1) scheduled jobs that were completed
2) auto-billing items (configured on the customer screen)
3) contract items (configured on the contract screen)

Without at least one of these items Gopher will not create an invoice for a customer.
Yes in every case, I have scheduled jobs that were completed.

Looking at the schedule of completed jobs I see every one accounted for.

Could putting in a payment before the job was completed do this?

Today one of the customers scheduled cut was completed and it did print out an invoice taking todays cut out of the positive balance of the customers account. (but only todays)

But the question is why did it do this in the first place?
Reply With Quote
  #7  
Old 05-24-2007, 10:33 AM
Gopher Support
Guest
 
Posts: n/a
Default

Putting in payments before the job was completed will not prevent the job from being included in an invoice when you generate.

Is it possible that you used a line item date range on the generate screen that didn't include any of the completed jobs?
Reply With Quote
  #8  
Old 05-24-2007, 03:21 PM
Crusher
Guest
 
Posts: n/a
Default

Quote:
Originally Posted by [b
Quote[/b] (Gopher Support @ May 24 2007,11:33)]Putting in payments before the job was completed will not prevent the job from being included in an invoice when you generate.

Is it possible that you used a line item date range on the generate screen that didn't include any of the completed jobs?
OK that solves the no invoice part of it. If I do an invoice for the whole month I get one. I am not getting a bar code at the bottom like all the rest. Any thoughts on this?

I have been running this software for a while now so I am not a total dufus....
Reply With Quote
  #9  
Old 05-25-2007, 01:54 PM
Crusher
Guest
 
Posts: n/a
Default

Is it possible that you used a line item date range on the generate screen that didn't include any of the completed jobs?

Looks like that solves the mystery. I clicked on the ignor though date box with these pre pay customers. I got an invoice.

Cool beans though everything was going kookey for a while there... I was just me
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Big mowing job
Bradcook21
Yesterday 03:57 PM
Today 01:16 PM
by Bradcook21
6 100
scag SWZT review!
mattthelawnguy
07-23-2015 02:28 PM
Today 12:31 PM
by Steve
9 348
Say Hello !!!
Steve
03-19-2007 11:18 AM
Today 12:29 PM
by Steve
1,227 401,179
Hello Everybody
budspop
Yesterday 11:42 AM
Today 12:28 PM
by Steve
1 43
Should I buy this Exmark...
googus
07-03-2015 09:22 AM
Today 11:34 AM
by googus
9 566
Hello!
brandycarlton
07-29-2015 12:31 PM
07-29-2015 03:54 PM
by Steve
1 125
Assessing the Market
NJDB60
07-27-2015 03:25 PM
07-28-2015 09:24 PM
by Steve
2 230
Whats wrong with this...
GreenWorx
07-28-2015 07:56 PM
07-28-2015 09:09 PM
by Steve
2 210
Funny craigslist post
GreenWorx
07-28-2015 07:17 PM
07-28-2015 09:02 PM
by Steve
2 214
Watch out for this -...
rootytalbot
07-22-2015 02:13 PM
07-28-2015 09:00 PM
by Steve
7 368
NewVenture
NJDB60
07-27-2015 03:38 PM
07-28-2015 08:58 PM
by Steve
1 213
Pricing issue
Mr. Mow
07-07-2015 06:15 AM
07-27-2015 06:40 PM
by GreenWorx
17 752
how to make customers...
Bradcook21
05-27-2015 05:04 PM
07-27-2015 06:08 PM
by GreenWorx
15 2,931
Need your help, Gopher...
Chilehead
07-23-2015 07:02 PM
07-27-2015 11:28 AM
by Steve
11 368
These are the days on...
ExtremeLawncareServices
01-11-2015 10:41 AM
07-27-2015 11:22 AM
by Steve
94 10,422
Dogs
Mr. Mow
06-29-2015 02:37 PM
07-25-2015 07:50 AM
by Chilehead
12 2,398
Just about mid year, how...
GreenWorx
06-24-2015 07:05 PM
07-22-2015 07:31 PM
by Chilehead
14 2,467
Learning as I grow -...
WarriorLandscapingCAN
07-18-2015 07:46 AM
07-21-2015 10:53 AM
by Steve
3 306
Large dirt mound removal
purdue1973
07-09-2015 07:45 PM
07-20-2015 12:55 PM
by Steve
6 432
Hey everyone
Fantasy landscaping
07-09-2015 06:53 AM
07-09-2015 11:47 AM
by Steve
1 324
Quickbooks Online
jscarolina
07-08-2015 07:54 AM
07-08-2015 12:55 PM
by Nate10928
1 345
I dont know what to do...
Bradcook21
06-21-2015 08:49 AM
07-07-2015 09:48 PM
by SGL1
16 2,722
Start LIKING FACEBOOK...
rlclawncare123
02-26-2015 12:06 AM
07-07-2015 02:54 PM
by GreenWorx
13 3,675
Is it too late to do...
markty
06-16-2015 05:28 PM
07-07-2015 01:00 PM
by problem solver
9 2,482
Hi everyone
Mattw
07-06-2015 05:59 PM
07-07-2015 10:18 AM
by Steve
1 349
4th of July parade...
Steve
07-06-2015 10:35 AM
07-06-2015 10:35 AM
by Steve
0 297
Unemployment rates drop,...
Steve
07-02-2015 12:40 PM
07-06-2015 10:30 AM
by Steve
4 470
another newish job for me
holymoly
06-07-2015 08:34 AM
07-03-2015 02:06 PM
by American L&T
9 2,473
Before & After tree...
COREtreeservice
07-01-2015 09:20 PM
07-01-2015 09:20 PM
by COREtreeservice
0 397
» Popular Tags
accounting ad landscaping advertising aerocore bark billy goat brushcutter bob villa bush collections contract help curb appeal services deliquentaccounts demonstration door hangers edging employee problems equipment dealer equipment rental facebook financials flyers foreman free advertising free lawn care google growing a lawn care business hardscapes hiring husqvarna invoicing jobs landscape landscape services landscaping training lawn aeration lawn care lawn mowing marketing marketing secrets mr dave mulch new business ordinance past due patio install per hour charge per hour service plowing profit on employee quickbooks quickbooks online roundup scag secrets to landscaping sell the vision seo shell shreaded small engine repair solo backpack sprayer sq ft swzt tree tree pics up sell employee walk behind web design website winterization www.greenturion.co.za
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 03:57 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 03:57 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy