Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Gopher Software Support > Gopher Software Support Archived Question & Answers - Read Only

Gopher Software Support Archived Question & Answers - Read Only The support posts are read-only. To ask your Gopher tech support question please email us at support@gophersoftware.com

I have done something here...


Gopher Software Support Archived Question & Answers - Read Only

The support posts are read-only. To ask your Gopher tech support question please email us at support@gophersoftware.com
Reply
 
Thread Tools Search this Thread
  #1  
Old 05-18-2007, 03:00 PM
Crusher
Guest
 
Posts: n/a
Default

I have a few customers who like to pay in advance. I enter it with the payment key on their account. As I watch the account during the month the total stays positive in thier favor, never going negitive by that amount. Do I need to generate an ivoice first so the totals will match up? What am I doing wrong that I need to fix here....
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 05-20-2007, 09:29 AM
Gopher Support
Guest
 
Posts: n/a
Default

Lawn care business tipsLawn Care Business Book
The account balance is not affected when jobs are completed on the schedule screen. Completed jobs first have to be 'generated' into invoices before they are reflected in a customer's balance.
Reply With Quote
  #3  
Old 05-22-2007, 08:33 AM
Crusher
Guest
 
Posts: n/a
Default

Yes but when I got to the invoice section and generate an invoice specificly for a customer, it will say no invoices generated. I get no invoice....
Reply With Quote
  #4  
Old 05-22-2007, 08:34 AM
Crusher
Guest
 
Posts: n/a
Default

Quote:
Originally Posted by [b
Quote[/b] (Gopher Support @ May 20 2007,10:29)]The account balance is not affected when jobs are completed on the schedule screen. Completed jobs first have to be 'generated' into invoices before they are reflected in a customer's balance.
When i generate an incoice for the customer who pre paid. I get nothing.
Reply With Quote
  #5  
Old 05-23-2007, 10:03 AM
Gopher Support
Guest
 
Posts: n/a
Default

Do you have any of the following for the prepaid customers:
1) scheduled jobs that were completed
2) auto-billing items (configured on the customer screen)
3) contract items (configured on the contract screen)

Without at least one of these items Gopher will not create an invoice for a customer.
Reply With Quote
  #6  
Old 05-23-2007, 08:51 PM
Crusher
Guest
 
Posts: n/a
Default

Quote:
Originally Posted by [b
Quote[/b] (Gopher Support @ May 23 2007,11:03)]Do you have any of the following for the prepaid customers:
1) scheduled jobs that were completed
2) auto-billing items (configured on the customer screen)
3) contract items (configured on the contract screen)

Without at least one of these items Gopher will not create an invoice for a customer.
Yes in every case, I have scheduled jobs that were completed.

Looking at the schedule of completed jobs I see every one accounted for.

Could putting in a payment before the job was completed do this?

Today one of the customers scheduled cut was completed and it did print out an invoice taking todays cut out of the positive balance of the customers account. (but only todays)

But the question is why did it do this in the first place?
Reply With Quote
  #7  
Old 05-24-2007, 10:33 AM
Gopher Support
Guest
 
Posts: n/a
Default

Putting in payments before the job was completed will not prevent the job from being included in an invoice when you generate.

Is it possible that you used a line item date range on the generate screen that didn't include any of the completed jobs?
Reply With Quote
  #8  
Old 05-24-2007, 03:21 PM
Crusher
Guest
 
Posts: n/a
Default

Quote:
Originally Posted by [b
Quote[/b] (Gopher Support @ May 24 2007,11:33)]Putting in payments before the job was completed will not prevent the job from being included in an invoice when you generate.

Is it possible that you used a line item date range on the generate screen that didn't include any of the completed jobs?
OK that solves the no invoice part of it. If I do an invoice for the whole month I get one. I am not getting a bar code at the bottom like all the rest. Any thoughts on this?

I have been running this software for a while now so I am not a total dufus....
Reply With Quote
  #9  
Old 05-25-2007, 01:54 PM
Crusher
Guest
 
Posts: n/a
Default

Is it possible that you used a line item date range on the generate screen that didn't include any of the completed jobs?

Looks like that solves the mystery. I clicked on the ignor though date box with these pre pay customers. I got an invoice.

Cool beans though everything was going kookey for a while there... I was just me
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Review of our lawn care...
Lawnline
07-12-2016 06:40 PM
Yesterday 10:01 PM
by Lawnline
1 480
How much to charge for...
jymie
03-31-2013 05:59 PM
07-27-2016 08:02 PM
by Steve
25 6,034
Now Hiring Just South of...
Chilehead
07-27-2016 11:38 AM
07-27-2016 11:38 AM
by Chilehead
0 27
Hi from Long Island NY
Lori22
07-18-2016 02:01 PM
07-26-2016 11:22 PM
by Chilehead
11 261
Hi everyone!
greenwavemedia
07-25-2016 03:22 PM
07-26-2016 11:21 AM
by Lawnline
2 58
Hi! I'm Tony from Tampa
Lawnline
07-12-2016 06:47 PM
07-26-2016 11:12 AM
by Lawnline
6 666
Needing a website built
burtle
06-17-2015 09:02 AM
07-26-2016 10:30 AM
by Lawnline
16 18,761
Z246 Deck change question
JohnsLawnCare
07-25-2016 01:47 PM
07-25-2016 06:38 PM
by Steve
1 49
DIY Sprayer
acrajchel
07-25-2016 09:13 AM
07-25-2016 06:36 PM
by Steve
1 48
Hello Everyone
JohnsLawnCare
06-22-2016 11:14 AM
07-25-2016 06:20 PM
by Steve
15 579
New Site Hows it look
Infinitelawn
03-16-2015 10:32 AM
07-25-2016 03:06 PM
by greenwavemedia
5 10,511
Looking for new host
Just for Cuts
11-26-2015 06:58 AM
07-25-2016 02:49 PM
by greenwavemedia
9 1,496
New Business Owner
danesdanglas87
07-20-2016 12:31 PM
07-21-2016 05:04 PM
by Steve
2 123
Question about...
Bradcook21
07-18-2016 05:22 PM
07-19-2016 04:38 PM
by Steve
2 147
Hello from Watertown New...
lawnmanrick81
07-19-2016 03:57 PM
07-19-2016 04:11 PM
by Steve
1 83
Gutter Cleaning Tool
DanielThomas
07-18-2016 08:23 AM
07-18-2016 04:36 PM
by Steve
1 116
Starting on a lawn care...
Coco3465
07-16-2016 11:26 AM
07-17-2016 09:20 AM
by Steve
1 142
Aspiring Company Owner
TJ136
07-12-2016 05:12 AM
07-15-2016 02:52 PM
by SC93
6 246
Hi Everyone
JavelinaLawn
07-10-2016 07:29 PM
07-13-2016 02:01 PM
by Chilehead
5 780
Custom Canopies
JohnsLawnCare
07-12-2016 08:38 AM
07-12-2016 04:14 PM
by Steve
1 288
Spot checked by...
Just for Cuts
06-28-2016 02:34 PM
07-11-2016 03:53 PM
by Steve
4 308
John Deere JS40 issues
Mr. Mow
07-06-2016 01:28 PM
07-11-2016 03:52 PM
by Steve
3 234
Start My Own Business?
mowandblow1980
01-12-2016 07:43 PM
07-11-2016 11:18 AM
by DanielThomas
15 1,789
Rubber mulch...
avetslawncare
06-24-2015 09:28 PM
07-11-2016 09:11 AM
by Chilehead
9 3,316
Firefighter gone Lawn...
Firehouselawn@hotmail.com
03-10-2016 04:50 PM
07-07-2016 05:07 PM
by Steve
11 10,572
I need some business...
Firehouselawn@hotmail.com
07-06-2016 05:42 AM
07-07-2016 05:00 PM
by Steve
4 276
Business Overload
Chilehead
05-06-2016 09:27 PM
07-07-2016 04:53 PM
by Steve
24 1,297
Chemical Applications
acrajchel
06-24-2016 06:44 PM
07-05-2016 12:38 PM
by Chilehead
6 394
Is it too late?
Cpadgett
05-28-2016 09:10 AM
07-05-2016 11:54 AM
by Steve
14 898
3 Applications or 5...
stansg1fresh
02-18-2013 12:02 PM
07-04-2016 09:19 AM
by LawnPerfection
9 1,718
Best Push Mower You Have...
markty
05-14-2016 03:46 PM
07-02-2016 03:41 AM
by markty
27 1,974
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 10:16 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 10:16 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy