Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Gopher Software Support > Gopher Software Support Archived Question & Answers - Read Only

Gopher Software Support Archived Question & Answers - Read Only The support posts are read-only. To ask your Gopher tech support question please email us at support@gophersoftware.com

I have done something here...


Gopher Software Support Archived Question & Answers - Read Only

The support posts are read-only. To ask your Gopher tech support question please email us at support@gophersoftware.com
Reply
 
Thread Tools Search this Thread
  #1  
Old 05-18-2007, 03:00 PM
Crusher
Guest
 
Posts: n/a
Default

I have a few customers who like to pay in advance. I enter it with the payment key on their account. As I watch the account during the month the total stays positive in thier favor, never going negitive by that amount. Do I need to generate an ivoice first so the totals will match up? What am I doing wrong that I need to fix here....
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 05-20-2007, 09:29 AM
Gopher Support
Guest
 
Posts: n/a
Default

Lawn care business tipsLawn Care Business Book
The account balance is not affected when jobs are completed on the schedule screen. Completed jobs first have to be 'generated' into invoices before they are reflected in a customer's balance.
Reply With Quote
  #3  
Old 05-22-2007, 08:33 AM
Crusher
Guest
 
Posts: n/a
Default

Yes but when I got to the invoice section and generate an invoice specificly for a customer, it will say no invoices generated. I get no invoice....
Reply With Quote
  #4  
Old 05-22-2007, 08:34 AM
Crusher
Guest
 
Posts: n/a
Default

Quote:
Originally Posted by [b
Quote[/b] (Gopher Support @ May 20 2007,10:29)]The account balance is not affected when jobs are completed on the schedule screen. Completed jobs first have to be 'generated' into invoices before they are reflected in a customer's balance.
When i generate an incoice for the customer who pre paid. I get nothing.
Reply With Quote
  #5  
Old 05-23-2007, 10:03 AM
Gopher Support
Guest
 
Posts: n/a
Default

Do you have any of the following for the prepaid customers:
1) scheduled jobs that were completed
2) auto-billing items (configured on the customer screen)
3) contract items (configured on the contract screen)

Without at least one of these items Gopher will not create an invoice for a customer.
Reply With Quote
  #6  
Old 05-23-2007, 08:51 PM
Crusher
Guest
 
Posts: n/a
Default

Quote:
Originally Posted by [b
Quote[/b] (Gopher Support @ May 23 2007,11:03)]Do you have any of the following for the prepaid customers:
1) scheduled jobs that were completed
2) auto-billing items (configured on the customer screen)
3) contract items (configured on the contract screen)

Without at least one of these items Gopher will not create an invoice for a customer.
Yes in every case, I have scheduled jobs that were completed.

Looking at the schedule of completed jobs I see every one accounted for.

Could putting in a payment before the job was completed do this?

Today one of the customers scheduled cut was completed and it did print out an invoice taking todays cut out of the positive balance of the customers account. (but only todays)

But the question is why did it do this in the first place?
Reply With Quote
  #7  
Old 05-24-2007, 10:33 AM
Gopher Support
Guest
 
Posts: n/a
Default

Putting in payments before the job was completed will not prevent the job from being included in an invoice when you generate.

Is it possible that you used a line item date range on the generate screen that didn't include any of the completed jobs?
Reply With Quote
  #8  
Old 05-24-2007, 03:21 PM
Crusher
Guest
 
Posts: n/a
Default

Quote:
Originally Posted by [b
Quote[/b] (Gopher Support @ May 24 2007,11:33)]Putting in payments before the job was completed will not prevent the job from being included in an invoice when you generate.

Is it possible that you used a line item date range on the generate screen that didn't include any of the completed jobs?
OK that solves the no invoice part of it. If I do an invoice for the whole month I get one. I am not getting a bar code at the bottom like all the rest. Any thoughts on this?

I have been running this software for a while now so I am not a total dufus....
Reply With Quote
  #9  
Old 05-25-2007, 01:54 PM
Crusher
Guest
 
Posts: n/a
Default

Is it possible that you used a line item date range on the generate screen that didn't include any of the completed jobs?

Looks like that solves the mystery. I clicked on the ignor though date box with these pre pay customers. I got an invoice.

Cool beans though everything was going kookey for a while there... I was just me
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
New Trailer
bobwill2009
Yesterday 12:46 PM
Today 01:34 PM
by B&B Lawn Services
4 90
Pushy customers
christopherhicks82
04-22-2014 08:22 PM
Today 01:04 PM
by Dan Tanner
8 177
Back for this year
xandrew245x
02-21-2014 04:30 PM
Today 12:46 PM
by xandrew245x
20 1,031
Truck, Trailer,...
hawthornelawncare
12-23-2011 12:01 AM
Today 12:39 PM
by Steve
80 25,369
Pond...
xandrew245x
04-22-2014 03:29 PM
Today 12:23 PM
by Steve
5 117
Mangwi Landscaping
bondservojc13
Yesterday 09:56 PM
Today 12:22 PM
by Steve
2 68
Acerage Rake
acrajchel
Yesterday 07:23 PM
Today 12:17 PM
by Steve
1 44
2.5 acre mowing
xandrew245x
04-18-2014 06:55 AM
Today 12:05 PM
by Steve
16 364
Advertising On...
JacobsLawnMowing
03-17-2014 03:21 PM
Today 11:58 AM
by Steve
14 899
In a bit situation need...
googus
04-22-2014 08:01 AM
Yesterday 10:03 PM
by googus
9 179
Any greenhouse operators...
GoGreenerKS
04-15-2014 11:21 AM
Yesterday 12:37 PM
by Steve
7 221
The $20 Mow Job
Dan Tanner
04-21-2014 07:24 PM
Yesterday 12:06 PM
by Steve
5 200
quickbooks users
CDLAWNCARE
04-20-2014 09:03 AM
Yesterday 06:48 AM
by CDLAWNCARE
4 180
Looking for advice on a...
Tekeda1
04-13-2014 09:53 AM
04-22-2014 07:55 PM
by Just for Cuts
23 586
About D@## Time!
TamMik
04-02-2014 08:10 AM
04-22-2014 05:14 PM
by BelleCityLawn1
19 880
What Was Your Setup When...
superrman77
02-11-2014 10:53 AM
04-22-2014 12:29 AM
by Tony317
22 1,728
Sulky and Turf Tracer
acrajchel
04-07-2014 01:44 PM
04-22-2014 12:07 AM
by Tony317
9 451
danny 2
danny2
04-19-2014 10:19 PM
04-21-2014 12:25 PM
by Steve
3 140
this mower is driving me...
boog
04-17-2014 12:07 PM
04-21-2014 12:10 PM
by kslawn
13 367
What Fertilizer to Use?
acrajchel
04-07-2014 01:56 PM
04-21-2014 12:02 PM
by kslawn
20 614
I Got Taken...,
Dan Tanner
04-19-2014 06:26 AM
04-21-2014 11:49 AM
by Steve
4 233
new to this forum!
mower13126
04-18-2014 07:37 PM
04-21-2014 11:39 AM
by Steve
4 152
REO calling
Dan Tanner
04-16-2014 05:03 PM
04-21-2014 11:33 AM
by Steve
12 351
employee pay
4 seasons maintenance
04-10-2011 09:34 PM
04-20-2014 04:40 PM
by Dan Tanner
20 6,893
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
04-20-2014 11:13 AM
by ExtremeLawncareServices
32 1,218
Lawn Renovation
stevef1201
04-11-2014 12:00 PM
04-20-2014 11:11 AM
by kslawn
10 372
Customers droping like...
goodtimez
04-18-2014 09:53 AM
04-19-2014 08:09 AM
by CDLAWNCARE
7 237
Best Bulk Mulch delivery...
Steven Virgadamo
04-18-2014 09:52 AM
04-18-2014 05:34 PM
by Steve
2 106
Steve Virgadamo,...
Steven Virgadamo
04-18-2014 09:49 AM
04-18-2014 05:08 PM
by Steve
2 91
Instagram
Gerardo_Landscape
04-16-2014 11:28 AM
04-18-2014 04:51 PM
by Steve
3 191
Help with weed liability!
Prolawnofchatt
04-15-2014 09:10 AM
04-18-2014 04:47 PM
by Steve
5 255
Nationwide lawn care...
Billy Goat
04-15-2014 05:21 PM
04-18-2014 04:39 PM
by Steve
9 268
Truck Signage
Dan Tanner
04-16-2014 11:00 PM
04-18-2014 04:04 PM
by stevef1201
10 293
leaf removal
tlf59263
04-15-2014 10:00 PM
04-18-2014 03:59 PM
by stevef1201
6 244
Pay per click advertising
roostertail
02-12-2014 07:26 PM
04-17-2014 07:11 PM
by yardrate
10 641
Accepting credit cards,...
Darksteel
03-17-2014 08:01 PM
04-16-2014 01:02 PM
by jymie
15 810
Trimec
acrajchel
04-15-2014 08:24 PM
04-16-2014 11:10 AM
by Steve
3 151
Gopher Forum Discount!
BlackRain75
04-12-2014 10:44 PM
04-16-2014 10:50 AM
by Steve
9 349
hello
NFrailey
04-15-2014 01:39 PM
04-16-2014 10:48 AM
by Steve
1 137
Pricing a Mulch Job
dmcalpi
04-07-2014 02:16 PM
04-16-2014 09:40 AM
by jymie
21 797
google earth
CDLAWNCARE
04-12-2014 03:24 PM
04-16-2014 09:36 AM
by jymie
8 299
There has to be an...
CDLAWNCARE
04-14-2014 12:59 PM
04-15-2014 04:06 PM
by Dan Tanner
6 239
First Day Back!
BelleCityLawn1
04-09-2014 09:13 PM
04-15-2014 11:16 AM
by Steve
11 372
Mow America
stevegredler
04-13-2014 01:02 PM
04-14-2014 09:53 PM
by kslawn
5 280
Power Broom
acrajchel
04-14-2014 07:46 AM
04-14-2014 12:47 PM
by CDLAWNCARE
2 156
Say Hello !!!
Steve
03-19-2007 11:18 AM
04-14-2014 11:34 AM
by Steve
1,176 286,984
Equipment reviews
Greg'slawnandlandscape
04-09-2014 07:17 AM
04-14-2014 11:27 AM
by Greg'slawnandlandscape
13 536
Aerating Prices?
Dan Tanner
04-08-2014 03:16 PM
04-14-2014 10:31 AM
by Steve
13 547
Estimating help
acrajchel
04-11-2014 06:06 PM
04-14-2014 10:20 AM
by Steve
3 247
Need help bidding church...
GreenRidge Lawn&Landscape
04-07-2014 08:01 PM
04-14-2014 09:49 AM
by Steve
12 503
» Popular Tags
4x4 ads article marketing blower butterfly gardens care charge christmas light hanging christmas lighting color jet courtesy call craigslist credit card cultivation customers decorating echo exmark ferris florida four wheel drive fundraiser gopherhaul grass gravely health holiday holiday lighting how much to charge kansas city labor cost lawn lawn care lawn care business lawn care business book lawn care business show lawn clarksville leaf marketing mechanic monthly mow mowing mulch mulch price new buisness new business new start office management oil payment podcast property management company requests riding mower scag schedule selling seo snow starting a business steve stihl tree care turfgrass consulting upsell walk behind walker winter money making ideas yard clarksville
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 03:48 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 03:48 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy