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Gopher Software Support Archived Question & Answers - Read Only The support posts are read-only. To ask your Gopher tech support question please email us at support@gophersoftware.com

Cluster trouble


Gopher Software Support Archived Question & Answers - Read Only

The support posts are read-only. To ask your Gopher tech support question please email us at support@gophersoftware.com
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  #1  
Old 04-04-2007, 02:08 PM
Freshcut Freshcut is offline
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For some reason, when I try to schedule a cluster, the jobs dont show up in the calender. When I go back into the cluster section, the customer list is still there but the "assigned jobs" for those customers are gone. This has been an ongoing problem and at first I thought I was doing something wrong but now cannot figure out why they keep deleting themselves. Is this a known problem??? Thanks.
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  #2  
Old 04-06-2007, 08:01 AM
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Hi FreshCut,

Can you do a backup of your database and send it to support@gophersoftware.com ?

And tell us which customer or cluster there is a problem with.
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Old 04-08-2007, 10:11 PM
aperfectlawn
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I am having the same problem but I think mine is associated with my scheduling. If I skip a job within the cluster I just delete the job at the end of the day. Then it will not show up the next week. How should I go about fixing this?
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Old 04-10-2007, 09:27 AM
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You don't want to delete the job because it will also remove it from the cluster altogether. What you can do is delete just the job date. Right-click on the job you and click "Delete Job Date". This will leave the job record in the cluster for future scheduling but remove just that date from the schedule.
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Old 04-10-2007, 03:43 PM
Freshcut Freshcut is offline
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This is likely the cause of the problem I am having. Will need to try it out.
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