Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Gopher Software Support > Gopher Software Support Archived Question & Answers - Read Only

Gopher Software Support Archived Question & Answers - Read Only The support posts are read-only. To ask your Gopher tech support question please email us at support@gophersoftware.com

import customers question


Gopher Software Support Archived Question & Answers - Read Only

The support posts are read-only. To ask your Gopher tech support question please email us at support@gophersoftware.com
Reply
 
Thread Tools Search this Thread
  #1  
Old 12-28-2006, 05:22 PM
Guest
 
Posts: n/a
Default

Hi, I am testing out the trial version. So I imported my customer list from Quickbooks, but all the customers transferred (including approximately 200 inactive) with no designation either way. I have numberous customers with multiple properties and they all transferred identicly. I'm trying to go back and edit each one, but I'm getting concerned that I'm picking the right customer ID so that it will link properly with quickbooks in the future, because inactive customers are in there too. If there is no easy way to correct this, then I would just as soon delete the customer list and start over. Is that possible?

Thanks in advance for your assistance.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 12-29-2006, 12:44 PM
Gopher Support
Guest
 
Posts: n/a
Default

Lawn care business tipsLawn Care Business Book
You can delete the customer list by doing the following:
1) close Gopher
2) go to My Computer, C:\Program Files (choose show contents of folder if they're hidden)
3) right-click on the Ditech folder and choose Delete
4) Then reinstall Gopher again (download setup_gopher2006.exe from http://www.getgopher.com/2006)

Which version of Quickbooks are you using?
If you're using QB Pro 2003 or newer, you can use the Sync option to do a better job at transferring your information. Let us know if you have any questions about that.
Reply With Quote
  #3  
Old 12-29-2006, 03:06 PM
K C K C is offline
new member
 
Join Date: Dec 2006
Posts: 7
Rep Power: 0
K C
Default

Thanks for the reply, I deleted and reinstalled Gopher.

I am trying the sync option. I downloaded the update to fix the class not recognized error. But now I get an access violation at address 006c7cf9 error. I thought I saw something in the forum about that but after searching for sometime I have not found it again.

Thanks
Reply With Quote
  #4  
Old 12-31-2006, 01:16 PM
Gopher Support
Guest
 
Posts: n/a
Default

Which version of Quickbooks are you running?
Have you tried restarting your computer?
Is Quickbooks running when you attempt to sync up with it?
Reply With Quote
  #5  
Old 03-12-2007, 04:25 PM
K C K C is offline
new member
 
Join Date: Dec 2006
Posts: 7
Rep Power: 0
K C
Default

Hi, My hard drive crashed the first part of Jan and I am just now getting back to this. I have seen enough to know I like the program so I went ahead and purchased it so I could make use of the plus features.

I am running QB Premier Contractor Edition 2006
Yes I have tried restarting my computer
Yes QB is open and running when I sync.

This time I noticed I was getting error codes referencing QB Pro, was I supposed to choose a version somewhere that I didn't?

Thanks in advance for your help.
Reply With Quote
  #6  
Old 03-12-2007, 05:18 PM
K C K C is offline
new member
 
Join Date: Dec 2006
Posts: 7
Rep Power: 0
K C
Default

Also, Is there search by words option with the forum, or do you just have to keep paging through?
Reply With Quote
  #7  
Old 03-12-2007, 11:21 PM
K C K C is offline
new member
 
Join Date: Dec 2006
Posts: 7
Rep Power: 0
K C
Default

I figured out that Gopher didn't like a comma that I had in a customer name. Once that was removed the rest of my customer list came through, but I have the property address as the ship to address in QB and only the billing address comes through with the sync.

Can you use letters instead of or in addition to numbers in the customer ID?
Reply With Quote
  #8  
Old 03-16-2007, 06:10 AM
Gopher Support
Guest
 
Posts: n/a
Default

The customer ID field in Gopher must be a number. It will not accept letters or other characters besides numbers.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
In a bit situation need...
googus
Yesterday 08:01 AM
Today 10:03 PM
by googus
9 152
Mangwi Landscaping
bondservojc13
Today 09:56 PM
Today 09:56 PM
by bondservojc13
0 2
Pushy customers
christopherhicks82
Yesterday 08:22 PM
Today 09:07 PM
by christopherhicks82
5 132
Acerage Rake
acrajchel
Today 07:23 PM
Today 07:23 PM
by acrajchel
0 17
2.5 acre mowing
xandrew245x
04-18-2014 06:55 AM
Today 07:11 PM
by acrajchel
15 334
New Trailer
bobwill2009
Today 12:46 PM
Today 06:46 PM
by BelleCityLawn1
2 59
Advertising On...
JacobsLawnMowing
03-17-2014 03:21 PM
Today 06:02 PM
by bobwill2009
13 857
Any greenhouse operators...
GoGreenerKS
04-15-2014 11:21 AM
Today 12:37 PM
by Steve
7 214
Pond...
xandrew245x
Yesterday 03:29 PM
Today 12:30 PM
by Steve
3 82
Truck, Trailer,...
hawthornelawncare
12-23-2011 12:01 AM
Today 12:17 PM
by bobwill2009
79 25,308
The $20 Mow Job
Dan Tanner
04-21-2014 07:24 PM
Today 12:06 PM
by Steve
5 186
quickbooks users
CDLAWNCARE
04-20-2014 09:03 AM
Today 06:48 AM
by CDLAWNCARE
4 170
Looking for advice on a...
Tekeda1
04-13-2014 09:53 AM
Yesterday 07:55 PM
by Just for Cuts
23 576
About D@## Time!
TamMik
04-02-2014 08:10 AM
Yesterday 05:14 PM
by BelleCityLawn1
19 866
Back for this year
xandrew245x
02-21-2014 04:30 PM
Yesterday 03:36 PM
by xandrew245x
19 1,003
What Was Your Setup When...
superrman77
02-11-2014 10:53 AM
Yesterday 12:29 AM
by Tony317
22 1,704
Sulky and Turf Tracer
acrajchel
04-07-2014 01:44 PM
Yesterday 12:07 AM
by Tony317
9 441
danny 2
danny2
04-19-2014 10:19 PM
04-21-2014 12:25 PM
by Steve
3 135
this mower is driving me...
boog
04-17-2014 12:07 PM
04-21-2014 12:10 PM
by kslawn
13 347
What Fertilizer to Use?
acrajchel
04-07-2014 01:56 PM
04-21-2014 12:02 PM
by kslawn
20 586
I Got Taken...,
Dan Tanner
04-19-2014 06:26 AM
04-21-2014 11:49 AM
by Steve
4 223
new to this forum!
mower13126
04-18-2014 07:37 PM
04-21-2014 11:39 AM
by Steve
4 146
REO calling
Dan Tanner
04-16-2014 05:03 PM
04-21-2014 11:33 AM
by Steve
12 347
employee pay
4 seasons maintenance
04-10-2011 09:34 PM
04-20-2014 04:40 PM
by Dan Tanner
20 6,877
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
04-20-2014 11:13 AM
by ExtremeLawncareServices
32 1,209
Lawn Renovation
stevef1201
04-11-2014 12:00 PM
04-20-2014 11:11 AM
by kslawn
10 364
Customers droping like...
goodtimez
04-18-2014 09:53 AM
04-19-2014 08:09 AM
by CDLAWNCARE
7 228
Best Bulk Mulch delivery...
Steven Virgadamo
04-18-2014 09:52 AM
04-18-2014 05:34 PM
by Steve
2 100
Steve Virgadamo,...
Steven Virgadamo
04-18-2014 09:49 AM
04-18-2014 05:08 PM
by Steve
2 82
Instagram
Gerardo_Landscape
04-16-2014 11:28 AM
04-18-2014 04:51 PM
by Steve
3 177
Help with weed liability!
Prolawnofchatt
04-15-2014 09:10 AM
04-18-2014 04:47 PM
by Steve
5 239
Nationwide lawn care...
Billy Goat
04-15-2014 05:21 PM
04-18-2014 04:39 PM
by Steve
9 259
Truck Signage
Dan Tanner
04-16-2014 11:00 PM
04-18-2014 04:04 PM
by stevef1201
10 279
leaf removal
tlf59263
04-15-2014 10:00 PM
04-18-2014 03:59 PM
by stevef1201
6 235
Pay per click advertising
roostertail
02-12-2014 07:26 PM
04-17-2014 07:11 PM
by yardrate
10 633
Accepting credit cards,...
Darksteel
03-17-2014 08:01 PM
04-16-2014 01:02 PM
by jymie
15 800
Trimec
acrajchel
04-15-2014 08:24 PM
04-16-2014 11:10 AM
by Steve
3 146
Gopher Forum Discount!
BlackRain75
04-12-2014 10:44 PM
04-16-2014 10:50 AM
by Steve
9 345
hello
NFrailey
04-15-2014 01:39 PM
04-16-2014 10:48 AM
by Steve
1 129
Pricing a Mulch Job
dmcalpi
04-07-2014 02:16 PM
04-16-2014 09:40 AM
by jymie
21 781
google earth
CDLAWNCARE
04-12-2014 03:24 PM
04-16-2014 09:36 AM
by jymie
8 289
There has to be an...
CDLAWNCARE
04-14-2014 12:59 PM
04-15-2014 04:06 PM
by Dan Tanner
6 231
First Day Back!
BelleCityLawn1
04-09-2014 09:13 PM
04-15-2014 11:16 AM
by Steve
11 369
Mow America
stevegredler
04-13-2014 01:02 PM
04-14-2014 09:53 PM
by kslawn
5 273
Power Broom
acrajchel
04-14-2014 07:46 AM
04-14-2014 12:47 PM
by CDLAWNCARE
2 152
Say Hello !!!
Steve
03-19-2007 11:18 AM
04-14-2014 11:34 AM
by Steve
1,176 286,739
Equipment reviews
Greg'slawnandlandscape
04-09-2014 07:17 AM
04-14-2014 11:27 AM
by Greg'slawnandlandscape
13 523
Aerating Prices?
Dan Tanner
04-08-2014 03:16 PM
04-14-2014 10:31 AM
by Steve
13 531
Estimating help
acrajchel
04-11-2014 06:06 PM
04-14-2014 10:20 AM
by Steve
3 234
Need help bidding church...
GreenRidge Lawn&Landscape
04-07-2014 08:01 PM
04-14-2014 09:49 AM
by Steve
12 496
» Popular Tags
2wd 4x4 34'' ads article marketing blower butterfly gardens care charge christmas light hanging christmas lighting color jet courtesy call craigslist credit card processing customers echo escrow exmark ferris florida flower bed four wheel drive fundraiser gopherhaul grass gravely holiday holiday lighting how much to charge installation labor cost lawn lawn care lawn care business lawn care business book lawn care business show lawn clarksville lawn service clarksville tn leaf leaf removal marketing mow mowing mulch mulch price new buisness new business new start oil outdoor environments payday payment podcast property management company redmax requests riding mower scag schedule selling seo snow social media starting a business stihl upsell walk behind walker yard clarksville
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 10:40 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 10:40 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy