Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Gopher Software Support > Gopher Software Support Archived Question & Answers - Read Only

Gopher Software Support Archived Question & Answers - Read Only The support posts are read-only. To ask your Gopher tech support question please email us at support@gophersoftware.com

import customers question


Gopher Software Support Archived Question & Answers - Read Only

The support posts are read-only. To ask your Gopher tech support question please email us at support@gophersoftware.com
Reply
 
Thread Tools Search this Thread
  #1  
Old 12-28-2006, 05:22 PM
Guest
 
Posts: n/a
Default

Hi, I am testing out the trial version. So I imported my customer list from Quickbooks, but all the customers transferred (including approximately 200 inactive) with no designation either way. I have numberous customers with multiple properties and they all transferred identicly. I'm trying to go back and edit each one, but I'm getting concerned that I'm picking the right customer ID so that it will link properly with quickbooks in the future, because inactive customers are in there too. If there is no easy way to correct this, then I would just as soon delete the customer list and start over. Is that possible?

Thanks in advance for your assistance.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 12-29-2006, 12:44 PM
Gopher Support
Guest
 
Posts: n/a
Default

Lawn care business tipsLawn Care Business Book
You can delete the customer list by doing the following:
1) close Gopher
2) go to My Computer, C:\Program Files (choose show contents of folder if they're hidden)
3) right-click on the Ditech folder and choose Delete
4) Then reinstall Gopher again (download setup_gopher2006.exe from http://www.getgopher.com/2006)

Which version of Quickbooks are you using?
If you're using QB Pro 2003 or newer, you can use the Sync option to do a better job at transferring your information. Let us know if you have any questions about that.
Reply With Quote
  #3  
Old 12-29-2006, 03:06 PM
K C K C is offline
new member
 
Join Date: Dec 2006
Posts: 7
Rep Power: 0
K C
Default

Thanks for the reply, I deleted and reinstalled Gopher.

I am trying the sync option. I downloaded the update to fix the class not recognized error. But now I get an access violation at address 006c7cf9 error. I thought I saw something in the forum about that but after searching for sometime I have not found it again.

Thanks
Reply With Quote
  #4  
Old 12-31-2006, 01:16 PM
Gopher Support
Guest
 
Posts: n/a
Default

Which version of Quickbooks are you running?
Have you tried restarting your computer?
Is Quickbooks running when you attempt to sync up with it?
Reply With Quote
  #5  
Old 03-12-2007, 04:25 PM
K C K C is offline
new member
 
Join Date: Dec 2006
Posts: 7
Rep Power: 0
K C
Default

Hi, My hard drive crashed the first part of Jan and I am just now getting back to this. I have seen enough to know I like the program so I went ahead and purchased it so I could make use of the plus features.

I am running QB Premier Contractor Edition 2006
Yes I have tried restarting my computer
Yes QB is open and running when I sync.

This time I noticed I was getting error codes referencing QB Pro, was I supposed to choose a version somewhere that I didn't?

Thanks in advance for your help.
Reply With Quote
  #6  
Old 03-12-2007, 05:18 PM
K C K C is offline
new member
 
Join Date: Dec 2006
Posts: 7
Rep Power: 0
K C
Default

Also, Is there search by words option with the forum, or do you just have to keep paging through?
Reply With Quote
  #7  
Old 03-12-2007, 11:21 PM
K C K C is offline
new member
 
Join Date: Dec 2006
Posts: 7
Rep Power: 0
K C
Default

I figured out that Gopher didn't like a comma that I had in a customer name. Once that was removed the rest of my customer list came through, but I have the property address as the ship to address in QB and only the billing address comes through with the sync.

Can you use letters instead of or in addition to numbers in the customer ID?
Reply With Quote
  #8  
Old 03-16-2007, 06:10 AM
Gopher Support
Guest
 
Posts: n/a
Default

The customer ID field in Gopher must be a number. It will not accept letters or other characters besides numbers.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Billing methods
jcurr33
Today 01:33 PM
Today 01:33 PM
by jcurr33
0 1
introducing myself
chris2500hd
03-24-2015 11:16 AM
Today 01:22 PM
by chris2500hd
7 124
Commercial Jobs
CurbAppeal1
Yesterday 04:22 PM
Today 12:44 PM
by Steve
4 91
Flag or no flag
Matther777
03-24-2015 02:41 PM
Today 12:36 PM
by Steve
8 236
Mower vs lot size advice
jcurr33
Yesterday 09:29 PM
Today 04:49 AM
by avetslawncare
2 71
Finally got a warehouse
avetslawncare
03-12-2015 07:52 PM
Yesterday 08:57 PM
by SGL1
9 421
Is this tree beyond help?
SGL1
03-22-2015 05:35 PM
Yesterday 08:55 PM
by SGL1
14 409
hoa bid need help
bigdaveha12
03-24-2015 08:29 PM
Yesterday 08:04 PM
by avetslawncare
4 129
Opinions on truck wrap
Trupro
02-28-2015 03:21 PM
Yesterday 07:54 PM
by Trupro
33 1,443
How do you get...
ESREVER
Yesterday 01:30 PM
Yesterday 07:20 PM
by avetslawncare
6 109
Bid for large home...
lxarth
03-22-2015 11:06 AM
Yesterday 03:44 PM
by jrs.landscaping
7 223
Employee job training...
brookline
12-15-2014 07:15 PM
Yesterday 03:26 PM
by ESREVER
25 2,289
The New Wave!!!! Read...
Jamesw86
03-22-2015 08:33 PM
Yesterday 02:50 PM
by Steve
10 249
grass in the gas tank
robkattankate
03-23-2015 04:37 PM
Yesterday 02:36 PM
by Steve
5 135
Helping others
hansenslawncare
09-15-2011 08:50 PM
Yesterday 02:33 PM
by Steve
11 2,608
DOT Number
acrajchel
03-20-2015 05:56 PM
Yesterday 02:28 PM
by Steve
7 253
Michelin x tweel.
apmAkron
03-23-2015 04:22 PM
03-24-2015 12:40 PM
by Steve
3 90
Trepidation about...
michellemarvin
03-23-2015 07:46 PM
03-24-2015 11:47 AM
by Steve
1 90
spike aerator???
Bradcook21
03-21-2015 01:55 PM
03-24-2015 10:32 AM
by acrajchel
4 154
Hello from Maryland
michellemarvin
03-23-2015 12:44 PM
03-23-2015 07:33 PM
by michellemarvin
2 95
hello from south GA.
CCandALawnCare
03-23-2015 03:46 AM
03-23-2015 07:06 PM
by CCandALawnCare
2 86
Say Hello !!!
Steve
03-19-2007 11:18 AM
03-23-2015 06:14 PM
by jethro
1,218 379,762
Is anyone doing mosquito...
BWild
01-27-2015 11:30 AM
03-23-2015 12:28 PM
by Steve
9 787
35,000 Eddm
greenscaper123
03-18-2015 12:51 PM
03-23-2015 11:48 AM
by BLC7
18 421
Need some advice about...
Wolf4dk
03-22-2015 10:48 PM
03-22-2015 10:48 PM
by Wolf4dk
0 139
Should i take on this...
christw
03-17-2013 01:23 PM
03-22-2015 09:02 PM
by ExtremeLawncareServices
36 7,508
mower stalls when...
boog
03-19-2015 08:20 AM
03-21-2015 08:13 PM
by Wolf4dk
7 227
Weed and Feed
robkattankate
03-19-2015 09:00 PM
03-21-2015 01:53 PM
by Bradcook21
4 248
These are the days on...
ExtremeLawncareServices
01-11-2015 10:41 AM
03-20-2015 10:00 PM
by ExtremeLawncareServices
32 3,532
Hello Emily Reyes from...
Webster14829
03-20-2015 11:23 AM
03-20-2015 03:36 PM
by Steve
2 146
Finally going to give it...
jcurr33
03-12-2015 08:09 PM
03-20-2015 03:31 PM
by Steve
10 498
Weed id?
SGL1
03-17-2015 08:20 PM
03-20-2015 02:37 PM
by Steve
6 234
Mobile small engine...
luckylogger
03-15-2015 02:05 PM
03-20-2015 06:17 AM
by jrs.landscaping
15 429
Brad Cook 21
SC93
03-16-2015 10:40 PM
03-19-2015 09:04 PM
by Bradcook21
4 313
honest opinion please
uppercut
02-17-2015 01:30 AM
03-18-2015 02:55 PM
by Steve
15 1,257
Repair or replace the...
lxarth
12-17-2014 04:07 PM
03-18-2015 02:49 PM
by Just for Cuts
21 1,980
new to the site
bigdaveha12
03-17-2015 09:13 PM
03-18-2015 02:33 PM
by Steve
1 172
Small dovetail truck...
ExtremeLawncareServices
03-04-2015 06:47 PM
03-17-2015 10:14 PM
by ExtremeLawncareServices
17 814
New Site Hows it look
Infinitelawn
03-16-2015 10:32 AM
03-17-2015 08:15 PM
by SGL1
3 228
mulch questions
Bradcook21
03-08-2015 08:37 AM
03-17-2015 07:00 PM
by Bradcook21
23 925
Scag hydro w/b frame...
Just for Cuts
03-11-2015 03:32 PM
03-17-2015 06:37 PM
by lxarth
11 451
Buy new or used?
lxarth
12-26-2014 09:50 PM
03-17-2015 06:11 PM
by lxarth
14 1,657
New to 2015
Infinitelawn
03-16-2015 08:29 AM
03-17-2015 11:47 AM
by Steve
4 252
Pulling trailer was...
SGL1
03-07-2015 07:14 PM
03-17-2015 08:11 AM
by SGL1
30 1,071
Diesel conversion?
Just for Cuts
03-02-2015 09:59 AM
03-16-2015 03:26 PM
by Just for Cuts
10 592
trimmer racks.
apmAkron
03-12-2015 09:07 AM
03-16-2015 03:17 PM
by Steve
4 320
Ferris FW35 questions
Chilehead
03-10-2015 08:31 PM
03-16-2015 03:11 PM
by Steve
4 315
new equipment
apmAkron
03-12-2015 09:12 AM
03-16-2015 03:07 PM
by Steve
7 334
When do you get the most...
CHEESE2009
09-14-2011 03:28 PM
03-16-2015 03:05 PM
by Steve
18 5,600
All NEW BRASS Black Rain...
BlackRain75
03-03-2015 09:07 PM
03-16-2015 07:25 AM
by BlackRain75
2 520
» Popular Tags
ad landscaping aerocore apartment bid apartment lawn care estimate applying auger billy goat brushcutter bush contract help curb appeal services deliquentaccounts design ditches door hangers employee problems equipment rental estimate facebook ferris foreman google gravely growing a lawn care business how to husqvarna introduction jobs john deere quik trac landscape services lawn lawn care lawn care busines plan lawn care business seo lawn care business website lawn care business website seo lawn care seo lawn care website lawn care website seo lawn mowing managing a lawn care business marketing marketing secrets mulch new mower per hour service pricing pto secrets to landscaping seo shell shreaded snow plowing sq ft square foot starting a lawn care business steep lawns theft toro toro grand stand tractor auger trailer trailer mate pro tree up sell employee web design website website design winterization wood wright stander rh
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 01:40 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 01:40 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy