Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Gopher Software Support > Gopher Software Support Archived Question & Answers - Read Only

Gopher Software Support Archived Question & Answers - Read Only The support posts are read-only. To ask your Gopher tech support question please email us at support@gophersoftware.com

import customers question


Gopher Software Support Archived Question & Answers - Read Only

The support posts are read-only. To ask your Gopher tech support question please email us at support@gophersoftware.com
Reply
 
Thread Tools Search this Thread
  #1  
Old 12-28-2006, 05:22 PM
Guest
 
Posts: n/a
Default

Hi, I am testing out the trial version. So I imported my customer list from Quickbooks, but all the customers transferred (including approximately 200 inactive) with no designation either way. I have numberous customers with multiple properties and they all transferred identicly. I'm trying to go back and edit each one, but I'm getting concerned that I'm picking the right customer ID so that it will link properly with quickbooks in the future, because inactive customers are in there too. If there is no easy way to correct this, then I would just as soon delete the customer list and start over. Is that possible?

Thanks in advance for your assistance.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 12-29-2006, 12:44 PM
Gopher Support
Guest
 
Posts: n/a
Default

Lawn care business tipsLawn Care Business Book
You can delete the customer list by doing the following:
1) close Gopher
2) go to My Computer, C:\Program Files (choose show contents of folder if they're hidden)
3) right-click on the Ditech folder and choose Delete
4) Then reinstall Gopher again (download setup_gopher2006.exe from http://www.getgopher.com/2006)

Which version of Quickbooks are you using?
If you're using QB Pro 2003 or newer, you can use the Sync option to do a better job at transferring your information. Let us know if you have any questions about that.
Reply With Quote
  #3  
Old 12-29-2006, 03:06 PM
K C K C is offline
new member
 
Join Date: Dec 2006
Posts: 7
Rep Power: 0
K C
Default

Thanks for the reply, I deleted and reinstalled Gopher.

I am trying the sync option. I downloaded the update to fix the class not recognized error. But now I get an access violation at address 006c7cf9 error. I thought I saw something in the forum about that but after searching for sometime I have not found it again.

Thanks
Reply With Quote
  #4  
Old 12-31-2006, 01:16 PM
Gopher Support
Guest
 
Posts: n/a
Default

Which version of Quickbooks are you running?
Have you tried restarting your computer?
Is Quickbooks running when you attempt to sync up with it?
Reply With Quote
  #5  
Old 03-12-2007, 04:25 PM
K C K C is offline
new member
 
Join Date: Dec 2006
Posts: 7
Rep Power: 0
K C
Default

Hi, My hard drive crashed the first part of Jan and I am just now getting back to this. I have seen enough to know I like the program so I went ahead and purchased it so I could make use of the plus features.

I am running QB Premier Contractor Edition 2006
Yes I have tried restarting my computer
Yes QB is open and running when I sync.

This time I noticed I was getting error codes referencing QB Pro, was I supposed to choose a version somewhere that I didn't?

Thanks in advance for your help.
Reply With Quote
  #6  
Old 03-12-2007, 05:18 PM
K C K C is offline
new member
 
Join Date: Dec 2006
Posts: 7
Rep Power: 0
K C
Default

Also, Is there search by words option with the forum, or do you just have to keep paging through?
Reply With Quote
  #7  
Old 03-12-2007, 11:21 PM
K C K C is offline
new member
 
Join Date: Dec 2006
Posts: 7
Rep Power: 0
K C
Default

I figured out that Gopher didn't like a comma that I had in a customer name. Once that was removed the rest of my customer list came through, but I have the property address as the ship to address in QB and only the billing address comes through with the sync.

Can you use letters instead of or in addition to numbers in the customer ID?
Reply With Quote
  #8  
Old 03-16-2007, 06:10 AM
Gopher Support
Guest
 
Posts: n/a
Default

The customer ID field in Gopher must be a number. It will not accept letters or other characters besides numbers.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Firefighter gone Lawn...
Firehouselawn@hotmail.com
03-10-2016 04:50 PM
Yesterday 08:17 PM
by J.A.S.LawnService
7 9,647
help with sole...
greenbuds
03-24-2016 12:21 PM
Yesterday 12:20 PM
by Wolf4dk
3 9,396
Whats up??
Cpadgett
Yesterday 10:57 AM
Yesterday 10:57 AM
by Cpadgett
0 17
To mow weekly or Biweekly
WarriorLandscapingCAN
05-11-2016 04:09 PM
05-26-2016 04:45 PM
by lawngawd7
9 305
Help a Brother Out -...
Hedgemaster
01-23-2012 04:19 PM
05-26-2016 04:34 PM
by Crossett73
91 33,685
Hello from Alabama
pruzilla
05-25-2016 01:20 PM
05-26-2016 08:14 AM
by pruzilla
2 52
Hello from Centreville!
Daveylawns
05-23-2016 09:04 AM
05-24-2016 04:08 PM
by Steve
1 70
Laying new grass, Sod...
WarriorLandscapingCAN
05-23-2016 10:07 AM
05-23-2016 08:41 PM
by Steve
1 58
I need some aeration...
rootytalbot
08-14-2015 12:32 PM
05-23-2016 09:06 AM
by Daveylawns
10 3,770
Prolin
rmccutchan
05-21-2016 04:53 PM
05-21-2016 06:36 PM
by rmccutchan
2 75
Upgraded to a new mower
Stevenor92
05-17-2016 08:17 PM
05-20-2016 07:08 PM
by Stevenor92
8 204
Intro
LaraRahmani
05-18-2016 02:54 PM
05-19-2016 02:43 PM
by Steve
2 109
Best Push Mower You Have...
markty
05-14-2016 03:46 PM
05-18-2016 07:34 PM
by Stevenor92
4 184
New mower!!!!
Stevenor92
05-18-2016 03:46 AM
05-18-2016 06:39 PM
by Stevenor92
2 115
Say Hello !!!
Steve
03-19-2007 11:18 AM
05-18-2016 02:59 PM
by LaraRahmani
1,249 434,790
Stupid idea?
hopolb33
05-13-2016 11:25 AM
05-16-2016 11:22 AM
by Steve
1 158
Planting SKYBOUND CEDARS
FrankieeLawnz
05-13-2016 03:59 PM
05-16-2016 11:21 AM
by Steve
1 140
Edging Fad...
Tree geek
05-10-2016 11:29 PM
05-15-2016 11:12 PM
by Tree geek
2 187
Business Overload
Chilehead
05-06-2016 09:27 PM
05-13-2016 11:15 AM
by Steve
11 388
Hello from great state...
Cel1980
05-11-2016 09:00 AM
05-13-2016 11:07 AM
by Steve
2 158
Did this job free to...
JJand M Lawncare
05-02-2016 02:33 PM
05-11-2016 03:54 PM
by JJand M Lawncare
10 429
How to tell Cust. to...
GeeGood
04-09-2008 09:55 PM
05-09-2016 07:08 PM
by JJand M Lawncare
16 5,522
Echo SRM 230 trouble.
Jack Rabbit
05-08-2016 06:16 PM
05-08-2016 11:22 PM
by Just for Cuts
1 152
Toro ZTR Issues
rsanchez1203
05-06-2016 09:27 PM
05-07-2016 10:26 AM
by Steve
2 178
Correct way to quote a...
WarriorLandscapingCAN
05-02-2016 11:52 AM
05-03-2016 10:59 AM
by Steve
1 294
Having an issue with...
Mr. Mow
04-27-2016 03:58 PM
04-28-2016 05:04 AM
by Sprinkler Buddy
2 297
» Popular Tags
advertising become an entrepreneur best mower be your own boss break business education business help business management contractor hacks deck lift dethatcher edging entrepreneur entrepreneur education estimates free lawn care fuel problems fuel pump half moon blade hydro increase customers jjandm lawncare landscape landscape design landscaping landscaping design company landscaping richmond va landscping lawncare lawn mowing lawnservice lowering grade marketing mulch new business planting plowing raising grade residential lawn care richmond va richmond virginia lawn care roundup safety scag snowblower snow plowing snow shovel solo solo backpack sprayer start a business start a lawn care business start business start up swzt toro timecutter tree tree pics tree service video walk behind what to charge work from home
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 12:11 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 12:11 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy