Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Gopher Software Support > Gopher Software Support Archived Question & Answers - Read Only

Gopher Software Support Archived Question & Answers - Read Only The support posts are read-only. To ask your Gopher tech support question please email us at support@gophersoftware.com

import customers question


Gopher Software Support Archived Question & Answers - Read Only

The support posts are read-only. To ask your Gopher tech support question please email us at support@gophersoftware.com
Reply
 
Thread Tools Search this Thread
  #1  
Old 12-28-2006, 06:22 PM
Guest
 
Posts: n/a
Default

Hi, I am testing out the trial version. So I imported my customer list from Quickbooks, but all the customers transferred (including approximately 200 inactive) with no designation either way. I have numberous customers with multiple properties and they all transferred identicly. I'm trying to go back and edit each one, but I'm getting concerned that I'm picking the right customer ID so that it will link properly with quickbooks in the future, because inactive customers are in there too. If there is no easy way to correct this, then I would just as soon delete the customer list and start over. Is that possible?

Thanks in advance for your assistance.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 12-29-2006, 01:44 PM
Gopher Support
Guest
 
Posts: n/a
Default

Lawn care business tipsLawn Care Business Book
You can delete the customer list by doing the following:
1) close Gopher
2) go to My Computer, C:\Program Files (choose show contents of folder if they're hidden)
3) right-click on the Ditech folder and choose Delete
4) Then reinstall Gopher again (download setup_gopher2006.exe from http://www.getgopher.com/2006)

Which version of Quickbooks are you using?
If you're using QB Pro 2003 or newer, you can use the Sync option to do a better job at transferring your information. Let us know if you have any questions about that.
Reply With Quote
  #3  
Old 12-29-2006, 04:06 PM
K C K C is offline
new member
 
Join Date: Dec 2006
Posts: 7
Rep Power: 0
K C
Default

Thanks for the reply, I deleted and reinstalled Gopher.

I am trying the sync option. I downloaded the update to fix the class not recognized error. But now I get an access violation at address 006c7cf9 error. I thought I saw something in the forum about that but after searching for sometime I have not found it again.

Thanks
Reply With Quote
  #4  
Old 12-31-2006, 02:16 PM
Gopher Support
Guest
 
Posts: n/a
Default

Which version of Quickbooks are you running?
Have you tried restarting your computer?
Is Quickbooks running when you attempt to sync up with it?
Reply With Quote
  #5  
Old 03-12-2007, 05:25 PM
K C K C is offline
new member
 
Join Date: Dec 2006
Posts: 7
Rep Power: 0
K C
Default

Hi, My hard drive crashed the first part of Jan and I am just now getting back to this. I have seen enough to know I like the program so I went ahead and purchased it so I could make use of the plus features.

I am running QB Premier Contractor Edition 2006
Yes I have tried restarting my computer
Yes QB is open and running when I sync.

This time I noticed I was getting error codes referencing QB Pro, was I supposed to choose a version somewhere that I didn't?

Thanks in advance for your help.
Reply With Quote
  #6  
Old 03-12-2007, 06:18 PM
K C K C is offline
new member
 
Join Date: Dec 2006
Posts: 7
Rep Power: 0
K C
Default

Also, Is there search by words option with the forum, or do you just have to keep paging through?
Reply With Quote
  #7  
Old 03-13-2007, 12:21 AM
K C K C is offline
new member
 
Join Date: Dec 2006
Posts: 7
Rep Power: 0
K C
Default

I figured out that Gopher didn't like a comma that I had in a customer name. Once that was removed the rest of my customer list came through, but I have the property address as the ship to address in QB and only the billing address comes through with the sync.

Can you use letters instead of or in addition to numbers in the customer ID?
Reply With Quote
  #8  
Old 03-16-2007, 07:10 AM
Gopher Support
Guest
 
Posts: n/a
Default

The customer ID field in Gopher must be a number. It will not accept letters or other characters besides numbers.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
What's include in a bid?
ppl
Yesterday 01:19 PM
Yesterday 10:56 PM
by avetslawncare
8 134
rock salt
Bradcook21
02-24-2015 11:17 AM
Yesterday 10:20 PM
by ExtremeLawncareServices
29 582
pros and cons on...
Wolf4dk
Yesterday 12:26 AM
Yesterday 10:14 PM
by ExtremeLawncareServices
6 104
tips on creating a...
BLAZIER-1991
01-08-2015 07:22 PM
Yesterday 09:43 PM
by BLAZIER-1991
8 761
New Website
brian'slawncare
03-01-2015 06:35 PM
Yesterday 09:41 PM
by Truro
7 112
My Newborn son
avetslawncare
02-27-2015 01:07 PM
Yesterday 09:30 PM
by S&Z Lawncare
6 127
How do YOU charge your...
Hard-Body lawn & garden
Yesterday 09:28 PM
Yesterday 09:28 PM
by Hard-Body lawn & garden
0 18
New Lawn Care Business
S&Z Lawncare
Yesterday 04:13 PM
Yesterday 09:28 PM
by S&Z Lawncare
2 63
price for snow clearing?
Bradcook21
02-25-2015 09:11 PM
Yesterday 08:32 PM
by Bradcook21
7 245
Opinions on truck wrap
Truro
02-28-2015 04:21 PM
Yesterday 08:03 PM
by Truro
8 199
Diesel conversion?
Just for Cuts
Yesterday 10:59 AM
Yesterday 06:46 PM
by Just for Cuts
2 64
Ugliest lawn contest
Steve
02-23-2015 04:17 PM
Yesterday 04:57 PM
by Steve
5 354
Hi from the beautiful...
nwgirl
02-07-2015 06:01 AM
Yesterday 04:45 PM
by Steve
5 644
Online Estimator
acrajchel
03-01-2015 05:58 PM
Yesterday 03:50 PM
by Steve
3 93
stubbon people
Bradcook21
02-16-2015 04:25 PM
Yesterday 03:40 PM
by Steve
43 1,379
How to obtain more...
winkie61
02-17-2015 08:31 AM
Yesterday 11:05 AM
by nwgirl
4 576
I'm Back With The Best...
aduttonater
02-21-2015 01:41 AM
Yesterday 10:44 AM
by ExtremeLawncareServices
16 651
How to sell annual...
GroPro
02-17-2015 12:31 PM
03-01-2015 01:46 PM
by Chilehead
8 609
Facebook
element009
03-23-2011 09:36 AM
02-27-2015 11:37 AM
by ExtremeLawncareServices
52 11,842
Blade sharpener
Just for Cuts
07-04-2014 01:31 PM
02-26-2015 03:43 PM
by Mr. Mow
15 1,781
viking cyclon.
uppercut
01-29-2015 09:12 PM
02-26-2015 02:54 PM
by Steve
5 532
Start LIKING FACEBOOK...
rlclawncare123
02-26-2015 01:06 AM
02-26-2015 02:41 PM
by Steve
1 136
Another website update
Chilehead
02-26-2015 11:24 AM
02-26-2015 12:46 PM
by Just for Cuts
3 128
New Lawn Care Service...
rlclawncare123
02-26-2015 12:49 AM
02-26-2015 02:24 AM
by ExtremeLawncareServices
1 148
Finally!
SGL1
02-22-2015 09:46 PM
02-25-2015 10:15 PM
by SGL1
13 484
leaf removal.. mulching...
facework84
08-05-2011 03:26 PM
02-25-2015 08:07 PM
by Steve
5 2,818
How many customers?
SC93
02-25-2015 12:40 AM
02-25-2015 04:59 PM
by SC93
5 260
Irrigation...
charlieallen
02-24-2015 01:16 PM
02-25-2015 02:58 PM
by Steve
6 252
use a small business...
BLAZIER-1991
12-25-2014 12:21 AM
02-25-2015 12:46 AM
by SC93
33 2,872
honest opinion please
uppercut
02-17-2015 02:30 AM
02-24-2015 07:12 PM
by homey
10 701
2nd year advice anyone
Bradcook21
02-18-2015 07:00 PM
02-24-2015 05:15 PM
by Bradcook21
14 668
need help
lawnexpers115
02-23-2015 05:36 PM
02-24-2015 02:49 PM
by Steve
3 295
Hello People
nativikee
02-23-2015 07:17 PM
02-24-2015 02:43 PM
by Steve
4 294
New member
qua ke zik 001
02-23-2015 11:24 AM
02-23-2015 03:40 PM
by Steve
1 248
New Video
Sprinkler Buddy
02-22-2015 09:18 PM
02-23-2015 03:19 PM
by Sprinkler Buddy
2 273
need help with SCAG...
apmAkron
02-23-2015 09:14 AM
02-23-2015 01:57 PM
by apmAkron
3 272
which degrees would be...
BLAZIER-1991
02-20-2015 04:46 PM
02-23-2015 01:47 PM
by Steve
9 441
Trouble logging in
avetslawncare
02-21-2015 02:06 PM
02-23-2015 01:44 PM
by Steve
1 627
John Deere Quik Track...
acrajchel
02-20-2015 03:12 PM
02-23-2015 01:40 PM
by Steve
1 309
Trimming and...
joshlawncare
02-15-2015 02:04 PM
02-22-2015 09:48 PM
by SGL1
5 643
where can i post this
zippy-phil
02-17-2015 07:58 PM
02-20-2015 02:02 PM
by Steve
7 523
These are the days on...
ExtremeLawncareServices
01-11-2015 11:41 AM
02-19-2015 04:43 PM
by ExtremeLawncareServices
29 2,690
Thumbs up or down?
lawnman1959
02-18-2015 11:40 AM
02-19-2015 01:22 PM
by Chilehead
3 441
Am I growing too fast?
Mattcrump
08-04-2011 11:54 PM
02-19-2015 12:34 PM
by Steve
11 5,239
Say Hello !!!
Steve
03-19-2007 12:18 PM
02-19-2015 12:31 PM
by Steve
1,215 372,281
Mowing 2 acres
Bradcook21
01-05-2015 03:13 PM
02-19-2015 12:23 PM
by Steve
16 1,498
FREE Custom Website...
breadcrumb
01-31-2015 10:58 PM
02-18-2015 01:32 PM
by Steve
5 1,147
Taking a step back
Billy Goat
02-16-2015 07:37 AM
02-18-2015 01:17 PM
by Chilehead
9 621
Employees
stevej
02-17-2015 05:25 PM
02-18-2015 12:47 PM
by Mr. Mow
1 428
Landscapers from hell!!
Chilehead
01-29-2015 03:55 PM
02-17-2015 07:48 PM
by ExtremeLawncareServices
9 1,049
» Popular Tags
2wd 4x4 ad landscaping aerocore apartment bid apartment lawn care estimate applying blowout bob villa bush commercial contract help deliquentaccounts demonstration ditches door hangers employee problems estimate facebook four wheel drive google gopherhaul gravely growing a lawn care business hardscapes how to hydraulic jobs john deere quik trac landscape services lawn lawn aeration lawn care lawn care busines plan lawn care business lawn care business podcast lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care website lawn care website seo lawn mowing managing a lawn care business marketing marketing secrets mulch new mower ordinance patio install per hour service podcast scag v-ride scripts search engine optimization seo shreaded snow plowing sq ft starting a lawn care business steep lawns theft toro tractor auger trailer mate pro up sell employee web design website wood wright stander rh
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 03:21 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 03:21 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy