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Gopher Software Support Archived Question & Answers - Read Only The support posts are read-only. To ask your Gopher tech support question please email us at support@gophersoftware.com

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Gopher Software Support Archived Question & Answers - Read Only

The support posts are read-only. To ask your Gopher tech support question please email us at support@gophersoftware.com
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  #1  
Old 02-28-2007, 11:11 AM
tiedeman
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What would you guys recommend for an alternative suggestion for putting snow removal customers on the palm? I normally use the Matrix feature, have done so for the last year or so and love it, but since that doesn't transfer onto the palm, what could I do instead? Put it into a job cluster and then just set it to my daily schedule whenever I get snow?

Thanks
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  #2  
Old 03-01-2007, 08:13 AM
Gopher Support
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Lawn care business tipsLawn Care Business Book
Yes, you could use a cluster to schedule all of the jobs on the Palm. Then after you hotsync the completed jobs back from the Palm you can right-click on today's date and select "delete all jobs on xx/xx/xx".
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Old 03-01-2007, 08:44 AM
tiedeman
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Ok, I am having a problem with the cluster. When after I put in the services, and customers, under the assigned jobs tab I am trying to delete certain services for customers, but it will not delete the service. Basically nothing happens.
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Old 03-04-2007, 08:05 PM
tiedeman
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Have you guys come up with any ideas yet?
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  #5  
Old 03-05-2007, 02:22 AM
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This is a known bug. The workaround is to delete the job from the Job List tab on the main Schedule screen.
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Old 03-05-2007, 08:36 AM
tiedeman
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Thanks, took care of it in the job list tab area.
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