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Gopher Software Support Archived Question & Answers - Read Only The support posts are read-only. To ask your Gopher tech support question please email us at support@gophersoftware.com

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Gopher Software Support Archived Question & Answers - Read Only

The support posts are read-only. To ask your Gopher tech support question please email us at support@gophersoftware.com
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Old 01-04-2007, 01:06 PM
Christian grower Christian grower is offline
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If you have made a mistake and created a +balance on a customers account how do you correct it. What I see is a balance in green with () around it. PLEASE HELP!!!!
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Old 01-04-2007, 03:45 PM
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The green indicates that they have a credit. The best thing to do is to run a customer history report to help locate the source of the problem. Go to the customer list, right-click on that customer, and choose "print history report". Then, once you've identified the source of the problem (usually a duplicate payment entry or a missing invoice), you can go to either the payment or invoice screen to correct the problem.
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Old 01-04-2007, 06:13 PM
Christian grower Christian grower is offline
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Thanks that got it

Next ? how did that lil fatman on the green mower get on my avator?
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