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Gopher Software Support Archived Question & Answers - Read Only The support posts are read-only. To ask your Gopher tech support question please email us at support@gophersoftware.com

Printing invoices


Gopher Software Support Archived Question & Answers - Read Only

The support posts are read-only. To ask your Gopher tech support question please email us at support@gophersoftware.com
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  #1  
Old 11-04-2006, 09:09 PM
myrlin myrlin is offline
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When I print my invoices, it always has 2 pages. One is the complete invoice, the other prints a half invoice. Does anyone know how I would correct this so I only get the 1 invoice for each customer? As it stands now, I have to print preview each invoice, change it from pages 1-2 to pages 1-1 then print each one individually. Any help would be really appreciated.

Thanks
Myrlin
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  #2  
Old 11-06-2006, 10:40 PM
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What does the half invoice look like? Does it actually cut off the page in the middle? Can you print an example invoice to a PDF file and email it to support@gophersoftware.com?
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  #3  
Old 11-08-2006, 10:04 PM
tiedeman
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possibly what is happening is that if you do a lot of services for a customer, or have a lot of text in the invoice area it bumps over to 2 pages. It happens a lot to me with customers that have a lot of services listed
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  #4  
Old 11-23-2006, 09:47 AM
myrlin myrlin is offline
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Gopher Support,

Sorry it has taken me so long to respond. I have just emailed you an invoice in PDF format. I realize it's Thanksgiving so I don't expect a response right way. Have a great Thanksgiving! Thank You....
Myrlin
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  #5  
Old 11-25-2006, 10:34 PM
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Try going to the Options | Invoice Message screen and holding down the down-arrow key. Does it continue to scroll past the "Please make check payable" text? If so, continue to scroll to the bottom and then hold down the backspace key until the cursor gets up to the text. Then click OK and try printing the invoice again.

Does that help?
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  #6  
Old 11-27-2006, 06:44 PM
myrlin myrlin is offline
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Hi Gopher Support,

I don't enter the text "Make check payable to" under the Options/ Invoice message screen. I enter that text on the individual invoice under the comment section because that text is not on all my invoices, only on a few invoices.

Myrlin
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  #7  
Old 11-28-2006, 02:29 PM
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Can you still check Options | Invoice Message just to see if there are any hidden blank lines there? And also do the same thing on your invoice. See you can hit the down arrow on the Invoice comment section to see if extra lines are causing the page break.
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  #8  
Old 11-28-2006, 07:58 PM
myrlin myrlin is offline
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I went into Options/Invoice Message screen and did as you suggested. It corrected my problem! Thank You very much!!

Myrlin
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  #9  
Old 12-01-2006, 03:48 AM
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I am glad that worked.
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