Is there a way to make it for inactive customers or customers that may be flagged in my books could show up as "flagged"?
For example. Let's say a customer calls me up for services. I red flagged them 3 years ago, but I may have forgot. I go to schedule in services for them, and something pops up or their name appears in red. Like making inactive customers appear in red in the drop down list when scheduling.
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That's not a feature right now. But the simplest solution would be to edit either their name field or the property description field to include a flag of some sort. For example, you could change:
*** JOHN SMITH
JOHN SMITH (FLAGGED)
What about changing there account # - put them is say the 9000 range. That way there at the bottom of your client list, red or not.
I use this system also to track new clients by year. all I have to change is the first digit to reflect 2007. makes it easy to see who is who on a route list or for sales from inactivity.
Hope this helps!