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Gopher Software Support Archived Question & Answers - Read Only The support posts are read-only. To ask your Gopher tech support question please email us at support@gophersoftware.com

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Gopher Software Support Archived Question & Answers - Read Only

The support posts are read-only. To ask your Gopher tech support question please email us at support@gophersoftware.com
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  #1  
Old 10-25-2006, 05:22 PM
Lynden-Jeff Lynden-Jeff is offline
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Join Date: Jul 2006
Posts: 4
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HI,

I have an urgent issue. For some reason when I try and start gopher I get this error:

"Gopher software has encounterd a problem and needsnow close"

More info button:

AppName: gopher2006.exe AppVer: 3.2.15.0 ModName: kernel32.dll

ModVer: 5.1.2600.2945 Offset: 00012a5b



<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="gopher2006.exe" FILTER="GRABMI_FILTER_PRIVACY">
<MATCHING_FILE NAME="gopher2006.exe" SIZE="7169536" CHECKSUM="0xAFE58CF0" BIN_FILE_VERSION="3.2.15.0" BIN_PRODUCT_VERSION="3.2.15.0" PRODUCT_VERSION="3.2" FILE_DESCRIPTION="Gopher 2004 Billing and Scheduling " COMPANY_NAME="Ditech" PRODUCT_NAME="Gopher 2004 Billing &amp; Scheduling Software" FILE_VERSION="3.2.15.0" ORIGINAL_FILENAME="" INTERNAL_NAME="" LEGAL_COPYRIGHT="Copyright 2005 Ditech, All Rights Reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.2.15.0" UPTO_BIN_PRODUCT_VERSION="3.2.15.0" LINK_DATE="06/19/1992 22:22:17" UPTO_LINK_DATE="06/19/1992 22:22:17" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="ib_wi_os_020204.exe" SIZE="3787342" CHECKSUM="0x633A5737" BIN_FILE_VERSION="1.0.6.1" BIN_PRODUCT_VERSION="1.0.6.1" FILE_DESCRIPTION="InterBase Installation" COMPANY_NAME="MER Systems Inc." FILE_VERSION="1.0.6.1" LEGAL_COPYRIGHT="MER Systems Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x10001" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x40000" UPTO_BIN_FILE_VERSION="1.0.6.1" UPTO_BIN_PRODUCT_VERSION="1.0.6.1" LINK_DATE="04/25/2000 14:37:12" UPTO_LINK_DATE="04/25/2000 14:37:12" />
</EXE>
<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="kernel32.dll" SIZE="984064" CHECKSUM="0xF12E1D4A" BIN_FILE_VERSION="5.1.2600.2945" BIN_PRODUCT_VERSION="5.1.2600.2945" PRODUCT_VERSION="5.1.2600.2945" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.2945 (xpsp_sp2_gdr.060704-2349)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xF724D" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.2945" UPTO_BIN_PRODUCT_VERSION="5.1.2600.2945" LINK_DATE="07/05/2006 10:55:00" UPTO_LINK_DATE="07/05/2006 10:55:00" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="kernel32.dll" SIZE="984064" CHECKSUM="0xF12E1D4A" BIN_FILE_VERSION="5.1.2600.2945" BIN_PRODUCT_VERSION="5.1.2600.2945" PRODUCT_VERSION="5.1.2600.2945" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.2945 (xpsp_sp2_gdr.060704-2349)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xF724D" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.2945" UPTO_BIN_PRODUCT_VERSION="5.1.2600.2945" LINK_DATE="07/05/2006 10:55:00" UPTO_LINK_DATE="07/05/2006 10:55:00" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
</DATABASE>
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  #2  
Old 10-25-2006, 05:46 PM
Gopher Tech
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Hi Lynden-Jeff,

We got your email too and responded. Try restarting your computer and if that doesn't change things, try re-installing Gopher.
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