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Gopher Software Support Archived Question & Answers - Read Only The support posts are read-only. To ask your Gopher tech support question please email us at support@gophersoftware.com

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Gopher Software Support Archived Question & Answers - Read Only

The support posts are read-only. To ask your Gopher tech support question please email us at support@gophersoftware.com
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  #1  
Old 06-22-2006, 02:17 PM
tiedeman
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I have noticed this problem for the last 2 weeks when I print off my daily schedule. When it comes to chemical applications, it has been printing off the chemical information part three times under the customer.
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  #2  
Old 06-23-2006, 09:32 AM
Gopher Tech
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Lawn care business tipsLawn Care Business Book
I think this was something that was fixed in a recent update. Are you using the 2006 version of Gopher?
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  #3  
Old 06-23-2006, 12:15 PM
tiedeman
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I am using 3.2.15
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  #4  
Old 06-23-2006, 01:53 PM
Gopher Support
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Can you email your gopherbackup.zip file to support@gophersoftware.com and tell us which day/customer to look at?
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  #5  
Old 06-23-2006, 01:56 PM
tiedeman
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Well, it just started about two weeks ago. For example, todays scheduled jobs it printed out double the chemical information for one customer, and then triple the chemical information for another.
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  #6  
Old 06-23-2006, 01:58 PM
tiedeman
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I also just tried to backup Gopher and I got the error message of "RichEdit line insertion error"
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  #7  
Old 06-24-2006, 06:25 PM
tiedeman
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Have you guys figured it out?
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  #8  
Old 06-25-2006, 10:14 AM
Gopher Support
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We haven't been able to recreate the chemical problem but you can avoid the backup error by clicking the checkbox to hide the results on the backup screen.
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  #9  
Old 07-31-2006, 06:21 PM
tiedeman
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are you guys up to try to fix this problem again? It is still doing this problem. Thanks
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  #10  
Old 08-02-2006, 10:00 PM
Gopher Tech
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Sent you an email.
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