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Gopher Software Support Archived Question & Answers - Read Only The support posts are read-only. To ask your Gopher tech support question please email us at support@gophersoftware.com

Setting up for two crews


Gopher Software Support Archived Question & Answers - Read Only

The support posts are read-only. To ask your Gopher tech support question please email us at support@gophersoftware.com
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  #1  
Old 07-14-2006, 10:22 AM
Pro-Trim Pro-Trim is offline
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We use a two crew system, so we mow in seperate areas everyday.

they are called:
Monday truck 1
Monday truck 2
Tuesday truck 1
Tuesday truck 2
Wednsday truck 1
Wednsday truck 2
Thursday truck 1
Thursday Truck 2
Friday Truck 1
Friday truck 2
Rider jobs


so, how would i go about setting up for two trucks to be running on the same day? and making sure the right people are on the right truck?

I am sure it is possible...I just dont know how....
also, how would i set up a surcharge that automaticly gets added to every invoice for a perticular job?
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  #2  
Old 07-14-2006, 10:48 AM
Gopher Tech
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Hi Pro-Trim,

Quote:
Originally Posted by [b
Quote[/b] ]how would i go about setting up for two trucks to be running on the same day? and making sure the right people are on the right truck?
Have you seen this post? Maybe it will help.

Route Example, How to use


Quote:
Originally Posted by [b
Quote[/b] ]how would i set up a surcharge that automaticly gets added to every invoice for a perticular job?
Here is another post of interest for you.

Using the Matrix to create a fuel surcharge line item.

Does this help?
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  #3  
Old 07-14-2006, 12:04 PM
Pro-Trim Pro-Trim is offline
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Quote:
Originally Posted by [b
Quote[/b] (Gopher Tech @ July 14 2006,11:48)]Hi Pro-Trim,

Quote:
Originally Posted by [b
Quote[/b] ]how would i go about setting up for two trucks to be running on the same day? and making sure the right people are on the right truck?
Have you seen this post? Maybe it will help.

Route Example, How to use


Quote:
Originally Posted by [b
Quote[/b] ]how would i set up a surcharge that automaticly gets added to every invoice for a perticular job?
Here is another post of interest for you.

Using the Matrix to create a fuel surcharge line item.

Does this help?
the thing is, I need to be able to make it so that some customers are alternating "using the schedual function"

i guess I am unsure of the difference imbetween the schedual function and or making the route manually....if i make the route manually, will the route be reacurring?
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  #4  
Old 07-14-2006, 12:10 PM
Gopher Tech
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Quote:
Originally Posted by [b
Quote[/b] ]i guess I am unsure of the difference imbetween the schedual function and or making the route manually....if i make the route manually, will the route be reacurring?
Ok, you use the route screen to order how customers will be printed out in your schedule.

Quote:
Originally Posted by [b
Quote[/b] ]the thing is, I need to be able to make it so that some customers are alternating "using the schedual function"
Can you explain more what you mean by this?
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  #5  
Old 07-14-2006, 04:18 PM
Pro-Trim Pro-Trim is offline
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Quote:
Originally Posted by [b
Quote[/b] (Gopher Tech @ July 14 2006,1:10)]
Quote:
Originally Posted by [b
Quote[/b] ]i guess I am unsure of the difference imbetween the schedual function and or making the route manually....if i make the route manually, will the route be reacurring?
Ok, you use the route screen to order how customers will be printed out in your schedule.

Quote:
Originally Posted by [b
Quote[/b] ]the thing is, I need to be able to make it so that some customers are alternating "using the schedual function"
Can you explain more what you mean by this?
what i mean is:

We have two trucks.

Truck A
&
Truck B

they service two different parts of the city each day.

how do i set it up so that the people in the right part of town are assighned to the right truck?

i think i have to manually set the routes.. but can i use the manual route if some of the people are Every other week mows...and some are weekly.....
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  #6  
Old 07-15-2006, 09:14 AM
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Here's the relationship between properties, routes and crews.

A property is assigned to a route (through the customer screen)
A route is a assigned to a crew (through the route screen)

A route reflects a particular geographic area. You assign a customer to the right part of town by going to the route screen, editing/creating a route, and assigning a customer to that route.

A customer's job is then assigned to a crew through the following relationship:
property -> route -> crew

You can override this and manually assign a scheduled job to a specific crew on Step 2 of the schedule wizard by clicking the "Job Crew" button.
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