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Gopher Software Support Archived Question & Answers - Read Only The support posts are read-only. To ask your Gopher tech support question please email us at support@gophersoftware.com

Import to Quickbooks Premier Contractors Edition


Gopher Software Support Archived Question & Answers - Read Only

The support posts are read-only. To ask your Gopher tech support question please email us at support@gophersoftware.com
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  #1  
Old 07-02-2006, 11:31 AM
JMM0254
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I am evaluating Gopher at this time and I would like to import into Gopher from Quickbooks Premier Contractor Edition 2003. I have installed the QB loader, re-booted and have both programs running.

When I select syncronize with QB from the Gopher menu and try to import anything I get the following error - "Unable to inititate connection to Quickbooks Pro. Make sure Quickbooks Pro is running and your company file is open". When I say "ok" then I get the following error: Access violation at address 006C5DC1 in module Gopher 2006 .exe. Read of address 00000000.

I have been able to import all customers from QB into Gopher using the QB customer list import. But I would really like to get the financial information imported for the last year instead of having to manually imput it.

I am on the latest release of Gopher and QB has been updated to the latest release available.

Any help is GREATLY appreciated! Gopher is the greatest program I've seen out there and I have searched for a long time.

Thanks, Joe.
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  #2  
Old 07-02-2006, 01:17 PM
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Try going to Edit | Preferences in Quickbooks. Is the checkbox which says "Don't allow any applications to access this company file" checked? If so, uncheck it and try again. Let us know if that solved the problem.
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  #3  
Old 07-02-2006, 02:32 PM
JMM0254
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It was already unchecked. I checked it, then tried, then unchecked it again, tried and get the same error.
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  #4  
Old 07-02-2006, 07:47 PM
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Are you running the US version of Quickbooks? What version # of Gopher are you running? Can you go to the Quickbooks Synchronize screen In Gopher and on the first tab click "Get Tax Code List"? Does that also give you an error? What version of Windows are you running?
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  #5  
Old 07-03-2006, 10:30 AM
JMM0254
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Quote:
Originally Posted by [b
Quote[/b] (Gopher Support @ July 02 2006,7:47)]Are you running the US version of Quickbooks? What version # of Gopher are you running? Can you go to the Quickbooks Synchronize screen In Gopher and on the first tab click "Get Tax Code List"? Does that also give you an error? What version of Windows are you running?
Yes on the QB US version of QB Premier, Contractors Edition 2003.

Gopher version 3.2.15.

Windows XP Pro - all up to date with Microsoft.

And yes, when I goto the synchronize screen in Gopher and select Get Tax Code List, I get the error as stated in my original post. Anywhere I try to sync to QB in this sceen, I get the error:

"Unable to inititate connection to Quickbooks Pro. Make sure Quickbooks Pro is running and your company file is open".

When I say "ok" then I get the following error:

Access violation at address 006C5DC1 in module Gopher 2006 .exe. Read of address 00000000.
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  #6  
Old 07-03-2006, 04:37 PM
Gopher Support
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You said that you had both programs running. But was your actual Quickbooks company file also open in QB at the time you tried to connect from Gopher? (The company file has to be open in Quickbooks)
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  #7  
Old 07-03-2006, 05:27 PM
JMM0254
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Quote:
Originally Posted by [b
Quote[/b] (Gopher Support @ July 03 2006,4:37)]You said that you had both programs running. But was your actual Quickbooks company file also open in QB at the time you tried to connect from Gopher? (The company file has to be open in Quickbooks)
Yes, the company file is open.
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  #8  
Old 07-03-2006, 06:11 PM
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This is unusual because that error should only occur when you don't have QB loaded or when it's loaded but your company file isn't.

Can you try downloading and installing the QBFC Installer from http://www.getgopher.com/qb/
Then restart your computer. Finally, create a new test company in Quickbooks and see if you can connect at all.
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  #9  
Old 07-04-2006, 09:29 AM
JMM0254
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Quote:
Originally Posted by [b
Quote[/b] (Gopher Support @ July 03 2006,6:11)]This is unusual because that error should only occur when you don't have QB loaded or when it's loaded but your company file isn't.

Can you try downloading and installing the QBFC Installer from http://www.getgopher.com/qb/
Then restart your computer. Finally, create a new test company in Quickbooks and see if you can connect at all.
Reinstalled the QBFC Installer. Created a test company in QB. Tried, same errors.

I will try to install QB on another of my systems today and see if that makes a difference.

Is it possible that Zone Alarm Security Suite has blocked something? I have turned it off and tried to no avail, but wondering if during the install of the QBFC it does not allow some file to be installed or updated? ZA is the only security/virus software that I am running on this computer at this time.
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  #10  
Old 07-04-2006, 09:44 AM
JMM0254
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Are there any changes I need to make to either of the programs (ID numbers, cust. number, etc.) that allows both programs to speak to each other? Or should Gopher just automatically find QB's interface through the QBFC Installer? I have not made any changes to either of the programs, directing one to the other. Maybe I have missed a step or something?
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