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Gopher Software Support Archived Question & Answers - Read Only The support posts are read-only. To ask your Gopher tech support question please email us at support@gophersoftware.com

Can't Backup or Validate GOPHER


Gopher Software Support Archived Question & Answers - Read Only

The support posts are read-only. To ask your Gopher tech support question please email us at support@gophersoftware.com
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  #1  
Old 05-04-2006, 07:43 AM
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When I click "Backup" I get the error: "Can not open backup file C:/windows/temp/gopher2002.GKB so I go to File, Restore Database then Validation and hit REPAIR DATABASE...and I get this error: Bad parameters on attach or create database secondary server attachments can not validate databases...what the heck should I do? I didn't delete or move any files this just randomly happened...thanks!!
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  #2  
Old 05-04-2006, 07:44 AM
Ric3077
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Lawn care business tipsLawn Care Business Book
Forgot to log in before I posted this...
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  #3  
Old 05-04-2006, 08:12 AM
Gopher Support
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Can you first try restarting your computer. If that doesn't work, try deleting the "C:/windows/temp/gopher2002.GBK" file and try again.
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  #4  
Old 05-04-2006, 08:40 AM
Ric3077
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restarting didn't work...although I did get a new error... BL0B not found under backup database....if I delete the C:/windows/temp/gopher2002.GBK will I loose any of my database?
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  #5  
Old 05-04-2006, 08:53 AM
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Can you still use the program normally? Does all of your information appear on the various screens (e.g. Customer, Schedule, etc)?

What happens if you click the Validate button instead of Repair Database?
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  #6  
Old 05-04-2006, 08:59 AM
Ric3077
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Yes I can still use the program normally (just can't backup or clear errors) and if I hit VALIDATE instead of REPAIR DATABASE I get the same error "bad perameters on..."
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  #7  
Old 05-04-2006, 01:44 PM
Gopher Tech
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Ric,

What are you backing your data up too? What kind of device? If all else fails at the moment you can go into your my computer icon from your desktop and copy the gopher2.gdb file. GDB stands for Gopher DataBase.
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  #8  
Old 05-04-2006, 08:03 PM
Ric3077
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I am backing up to the C drive under the folder gopher created...



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  #9  
Old 05-05-2006, 04:16 PM
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Ric,

Do you normally backup your data onto your c: drive?

The reason I ask, is because if you do, if your hard drive crashes and your backup is on your hard drive, then you won't have a functioning backup.

You should backup your data somewhere else to store it.
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  #10  
Old 05-06-2006, 09:34 AM
Ric3077
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Yes I do always backup to teh C drive...once my new computer comes in a few days I will back up to an external disk...but how do I solve the problem of not being able to backup period?
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