Originally Posted by [b
Quote[/b] ]Another thing if they are paid up why does there have to be a value in the amount due. It seems to be confusing to customers if you are billing them as the service is being completed.
This has come up in the past. Right now when there is a credit, the amount is showed in parenthesis, but as it seems to be confusing, we may have to change this.
Let me look into the other point you brought up to see if I can recreate it.