Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Gopher Software Support > Gopher Software Support Archived Question & Answers - Read Only

Gopher Software Support Archived Question & Answers - Read Only The support posts are read-only. To ask your Gopher tech support question please email us at support@gophersoftware.com

More help with QBs export


Gopher Software Support Archived Question & Answers - Read Only

The support posts are read-only. To ask your Gopher tech support question please email us at support@gophersoftware.com
Reply
 
Thread Tools Search this Thread
  #1  
Old 01-21-2006, 07:58 PM
maelawncare maelawncare is offline
Members
 
Join Date: Nov 2003
Posts: 83
Rep Power: 0
maelawncare
Default

Well i finally got it to export Now my question is, how do u get that dam Gopher_Service thing to go away?? Its really starting to tick me off. And come to apoint to where i dont understand. So should i start a battle with quickbooks or what?
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 01-22-2006, 12:42 AM
Gopher Support
Guest
 
Posts: n/a
Default

Lawn care business tipsLawn Care Business Book
The GOPHER_SERVICE item is required in order to export Invoice data and can't be removed or else the link will not work.
Reply With Quote
  #3  
Old 01-22-2006, 03:42 PM
maelawncare maelawncare is offline
Members
 
Join Date: Nov 2003
Posts: 83
Rep Power: 0
maelawncare
Default

so i cant use the sales reports in quickbooks now?? Cause it would say that the only items i had sold is gopherserice right?
Reply With Quote
  #4  
Old 01-22-2006, 06:55 PM
Gopher Support
Guest
 
Posts: n/a
Default

Currently, Gopher does not create a separate QB item for each of your service items in Gopher. This is something we plan to expand upon in a future update.
Reply With Quote
  #5  
Old 01-23-2006, 09:20 AM
Lawnscapesinc
Guest
 
Posts: n/a
Default

I have downloaded Gopher and added customers,scheduled work,completed work, billing and exported completed work to Qbooks. The problem I have is when importing completed work to Qbooks I get the following error. Error code47 You can't change type of name or add duplicate name.
Reply With Quote
  #6  
Old 01-23-2006, 03:21 PM
Gopher Support
Guest
 
Posts: n/a
Default

Which specific button were you clicking in Gopher when you got that error message? And which tab on the QB synchronize screen were you on at the time?
Reply With Quote
  #7  
Old 01-25-2006, 02:59 PM
Soupy
Guest
 
Posts: n/a
Default

Quote:
Originally Posted by [b
Quote[/b] (maelawncare @ Jan. 22 2006,3:42)]so i cant use the sales reports in quickbooks now?? Cause it would say that the only items i had sold is gopherserice right?
This is a very important problem Gopher needs to address before the new season kicks in. If not, I will probably stop using it and use QB for invoicing. That is not something I really want to do, but I am anticipating the possibility and have been working with QB invoices to try to manipulate them in a way that will acceptable. I'm just not thrilled with the lack of invoice messages in QB. I will just send separate letters out if need be.

I'm not going to bash Gopher for not fulfilling my specific need, but I would think since it has no accounting abilities that many users probably use QB too. I was very excited about the new export tool until I realized as you did that it isn't perfect. I started a thread a while back looking for user impute and didn't get any. I am glad to know I'm not the only one that feels this way.

Customer service has been great in the fast response to solving issues that are currently solvable (really impressive). You can't find nicer people then here at Gopher, but the programmers take for ever to get anything done. They are getting quit the reputation for slow moving and this is something that Gopher needs to nip in the bud real fast.
Reply With Quote
  #8  
Old 01-25-2006, 06:31 PM
Gopher Support
Guest
 
Posts: n/a
Default

Would this issue be resolved if each item in Gopher's service & material list corresponded with a unique item in the Quickbooks item list?
Reply With Quote
  #9  
Old 01-26-2006, 11:40 AM
Soupy
Guest
 
Posts: n/a
Default

Quote:
Originally Posted by [b
Quote[/b] (Gopher Support @ Jan. 25 2006,6:31)]Would this issue be resolved if each item in Gopher's service & material list corresponded with a unique item in the Quickbooks item list?
I don't know the first thing about how programs work. Meaning I don't know what happens after I enter the data and how it is handled.

Is there a way to setup all services/materials in QB then have Gopher import them so the two can communicate. When we export the invoice it would be like we just manually created the same invoice in QB (using the invoice date). Then when we export payments to QB it would act as if we manually entered that payment in QB. This way QB keeps track of all data as if we never used Gopher.
Reply With Quote
  #10  
Old 01-27-2006, 07:09 AM
Lawnscapesinc
Guest
 
Posts: n/a
Default

Quote:
Originally Posted by [b
Quote[/b] (Gopher Support @ Jan. 23 2006,4:21)]Which specific button were you clicking in Gopher when you got that error message? *And which tab on the QB synchronize screen were you on at the time?
I did the export from Gopher and got the message that the file was created for Quickbooks. then went to Quickbooks to see if it was posted and it wasn't so I did an import from Quickbooks using the GOPHER file in Windows Temp folder.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
How much to charge for...
jymie
03-31-2013 05:59 PM
Today 02:08 PM
by Lori22
22 5,912
Hi from Long Island NY
Lori22
07-18-2016 02:01 PM
Today 01:50 PM
by Lori22
9 162
New Business Owner
danesdanglas87
07-20-2016 12:31 PM
07-21-2016 05:04 PM
by Steve
2 91
Hi! I'm Tony from Tampa
Lawnline
07-12-2016 06:47 PM
07-19-2016 04:45 PM
by Steve
5 611
Question about...
Bradcook21
07-18-2016 05:22 PM
07-19-2016 04:38 PM
by Steve
2 103
Hello from Watertown New...
lawnmanrick81
07-19-2016 03:57 PM
07-19-2016 04:11 PM
by Steve
1 53
Gutter Cleaning Tool
DanielThomas
07-18-2016 08:23 AM
07-18-2016 04:36 PM
by Steve
1 83
Starting on a lawn care...
Coco3465
07-16-2016 11:26 AM
07-17-2016 09:20 AM
by Steve
1 113
Aspiring Company Owner
TJ136
07-12-2016 05:12 AM
07-15-2016 02:52 PM
by SC93
6 213
Hi Everyone
JavelinaLawn
07-10-2016 07:29 PM
07-13-2016 02:01 PM
by Chilehead
5 745
Review of our lawn care...
Lawnline
07-12-2016 06:40 PM
07-12-2016 06:40 PM
by Lawnline
0 386
Custom Canopies
JohnsLawnCare
07-12-2016 08:38 AM
07-12-2016 04:14 PM
by Steve
1 262
Spot checked by...
Just for Cuts
06-28-2016 02:34 PM
07-11-2016 03:53 PM
by Steve
4 278
John Deere JS40 issues
Mr. Mow
07-06-2016 01:28 PM
07-11-2016 03:52 PM
by Steve
3 207
Start My Own Business?
mowandblow1980
01-12-2016 07:43 PM
07-11-2016 11:18 AM
by DanielThomas
15 1,750
Rubber mulch...
avetslawncare
06-24-2015 09:28 PM
07-11-2016 09:11 AM
by Chilehead
9 3,287
Firefighter gone Lawn...
Firehouselawn@hotmail.com
03-10-2016 04:50 PM
07-07-2016 05:07 PM
by Steve
11 10,527
I need some business...
Firehouselawn@hotmail.com
07-06-2016 05:42 AM
07-07-2016 05:00 PM
by Steve
4 245
Business Overload
Chilehead
05-06-2016 09:27 PM
07-07-2016 04:53 PM
by Steve
24 1,251
Chemical Applications
acrajchel
06-24-2016 06:44 PM
07-05-2016 12:38 PM
by Chilehead
6 361
Is it too late?
Cpadgett
05-28-2016 09:10 AM
07-05-2016 11:54 AM
by Steve
14 866
3 Applications or 5...
stansg1fresh
02-18-2013 12:02 PM
07-04-2016 09:19 AM
by LawnPerfection
9 1,691
Best Push Mower You Have...
markty
05-14-2016 03:46 PM
07-02-2016 03:41 AM
by markty
27 1,922
Great Arborist Ladder
SGL1
06-04-2016 09:56 AM
06-28-2016 08:04 PM
by mowandblow1980
11 685
Newbie
Jhoell
06-25-2016 03:28 AM
06-28-2016 02:11 PM
by Chilehead
2 261
Say Hello !!!
Steve
03-19-2007 11:18 AM
06-28-2016 11:02 AM
by Brownieboy
1,253 440,223
Hello Everyone
JohnsLawnCare
06-22-2016 11:14 AM
06-28-2016 08:36 AM
by Steve
13 508
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 08:37 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 08:37 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy